Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11671173July 3, 2025
ELECTRICAL SYSTEM
When putting truck in Reverse... Back-Up Camera goes Blank(Black-Out)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671191July 3, 2025
POWER TRAIN
April 2025, my 2013 F150 downshifting to first gear driving about 45 mph almost causing me a serious accident. I contacted my local Greenbrier Ford in Lewisburg West Virginia after pulling the code from my Hum to see what it was and was informed that there was a consumer appreciation survey that was mailed out between May 9th and May 15th 2019 that letter went to the previous owner of this VIN number and not addressed to me therefore Greenbrier Ford said that the time had passed and I had to pay $1,300.30 out of my pocket for a safety recall. After picking up the vehicle I was going through my paperwork because Greenbrier Ford has done all mechanical work on my vehicle since I purchased it in April of 2019 in July of 2019 they updated the original downshifting to first gear did not inform me nor did they inform me when I went in in May of 2025 and they updated the recall that had expired in October of 2023 regarding the letter that did not come to me as the owner but to the previous owner. I feel as though Ford should have covered this and I am actively working to get a refund on that money as I see there is a new recall out on this downshifting to first gear I would like to know how I could go about submitting for a refund.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670637July 1, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
WRENCH displayed today, transmission was hard shifting trying to go in and out of gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670154June 30, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
*transmission DOWNSHIFTS while driving at normal traffic speeds *Sudden stops in traffic *WRENCH appeared on dash, lost all digital numbers, I e. Speed...as soon as downshift
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670229June 30, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2013 Ford F-150. The contact stated that after starting the vehicle, there was a rattling sound coming from the engine compartment. While driving at an undisclosed speed, the check engine warning light illuminated, and the wrench icon was displayed on the instrument panel before the vehicle stalled. The cause of the failure was not yet determined. The contact stated that undisclosed diagnostic trouble codes from the vehicle indicated an engine failure. The contact stated that the engine was previously replaced after a similar failure with similar diagnostic trouble codes. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670360June 30, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
*transmission downshifted while traveling 15 mph *Unsafe condition traveling on roadway *Temporary loss of control *WRENCH appeared, shifted hard into first gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669667June 27, 2025
POWER TRAIN, ENGINE
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted into a lower gear with the transmission and engine warning lights illuminated on the instrument panel. The contact was able to pull over and restart the vehicle, and the vehicle resumed normal driving functionality. The local dealer was notified of the failure and the contact was informed that the vehicle was previously repaired under Customer Satisfaction Program: 19N01; however, the VIN was no longer covered under the Customer Satisfaction Program. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669101June 25, 2025
POWER TRAIN
Transmission - Ford Customer Satisfaction Program 19N01. Transmission needs lead frame replacement but did not start happening until after the expiration of the program.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668883June 24, 2025
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving 50 MPH, the transmission unexpectedly downshifted to first gear, and the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and it was determined that the transmission lead frame was faulty and needed to be replaced. The vehicle was not repaired due to the cost. The failure had progressively worsened. The contact related the failure to NHTSA Campaign Number: 19V075000 (POWER TRAIN); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668893June 24, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford F-150. The contact stated while in reverse, the brake pedal was depressed, and the brake pedal went to the floorboard. The brake and parking brake warning lights were illuminated. The vehicle was pulled over to the side of the road and inspected. The contact stated that there was no brake fluid in the brake fluid reservoir. The contact stated that brake fluid was added to the reservoir; however, two hours later the brake reservoir was empty again. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668702June 23, 2025
STRUCTURE
The contact owns a 2013 Ford F-150. The contact stated while the vehicle was at the dealer for unrelated repairs, the contact was informed that the throttle body housing was failing. The contact was informed that the throttle body housing needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced NHTSA Campaign Number: 10V659000 (Structure); however, the VIN was not associated with the recall. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 201,987.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668051June 20, 2025
POWER TRAIN
driving at speeds of around 55mph it downshifted into 1st gear this happen at least 3 times. luckily no one was close behind when it happened .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668075June 20, 2025
POWER TRAIN
The incident happens while driving home from work. I was on the highway going around 60mph. The vehicle then shifted from 6th gear to 1st gear. My rear tires locked up and the vehicle started to fish tail as it was screeching to a halt. I was able to shift to neutral, maintain control and pull over to the side of the highway. I believe the transmission is the component that malfunctioned. My saftey and the saftey of others was put at risk by the vehicle locking the tires up at highway speeds. I believe if the circumstances had been different, this malfunction could have cause serious injury or death to myself as well as other vehicles around me. The problem has not been reproduced or confirmed by a dealer or independent inspector. the vehicle or component has not been inspected by the manufacturer, police or insurance representatives. Prior warnings or messages are unknown. There were no warning lamps on the vehicle when the incident happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668095June 20, 2025
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact received notification of NHTSA Campaign Number: 19V075000 (POWER TRAIN). The contact stated that while driving 47 MPH, there was an abnormal sound coming from the engine. The contact stated that the transmission unexpectedly downshifted to first gear, and the vehicle failed to accelerate as intended. The contact was nearly rear-ended by the vehicle behind. The contact stated that the check engine warning light illuminated with the message “Service Vehicle Soon” displayed. The contact was able to continue driving; however, the transmission shifted roughly and unexpectedly downshifted to first gear. The vehicle was taken to a local dealer where the vehicle was diagnosed and determined that the transmission leadframe was faulty and needed to be replaced. The contact was informed that DTC: P0720 and P0722 were retrieved. The dealer reprogrammed the powertrain control module and informed the contact that the Output Shaft Speed Sensor (OSS) needed to be replaced and was not covered under the recall. The contact referenced Customer Satisfaction Program: 24S37, as a possible cause for the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 278,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668096June 20, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
F150 downshifted into first gear while driving down the highway at full speed. Speedometer stopped registering. Sudden and abrupt deceleration. Engine warning light on. Took the truck to the local Ford dealer, Malloy Ford Charlottesville, VA and Service department said the molded leadframe needed to be replaced per Customer Satifaction Program (CSP) 19N01, but Ford would not cover the cost. I believe that Ford needs to cover the cost. I never received a letter notification from Ford and had it in service at the same dealer in August 2022 and they did not notify me of the outstanding CSP and need to service per 19N01.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667951June 19, 2025
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My 2013 F150 had been acting strangely in showing a wrench on the LED screen and shutting off the electrical components on my dash. when this happens, it also sticks the transmission in between 3-5th gear. I am unable to shift down to 1st or 2nd gear, or up to 6th gear. After this happened a few times, it started to shift me in to Park and stop my wheels from turning. This happened to me 3 times while traveling down the highway at 80mph. All 3 times, it lasted only a few seconds, but it was enough to screech my brand new tires and leave marks on the ground as if I had slammed on my brakes. It returns to normal and continues down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667263June 16, 2025
UNKNOWN OR OTHER
Driving on the freeway in traffic, driving approximately 10mph. Started to see smoke come from hood, checked gauges and all gauges were normal, no warning lights on. Pulled over and turned off vehicle and flames started from under the hood. Entire vehicle burned.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11667122June 16, 2025
POWER TRAIN
I never got a notification regarding the recall for the transmission lead frame code. I just recently started having issues with this problem, where my truck will downshift to 1st gear while driving at highway speeds. This nearly threw me and my two young daughters off the road. I took it to the dealership, and they told me that they are unable to help me due to the 10-year mark being passed, even though my truck has less than 103,000 miles. So now I am out of a vehicle, and Ford is not willing to help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666919June 14, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
My 2013 has the same transmission problem of an unexpected downshift to 1st gear while driving at highway speeds as the newer model year F150’s. I would like to see all F150’s with that model transmission (6R80) included into the recall. I believe this would include 2011 through 2018 model years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666851June 13, 2025
STEERING
The contact owns a 2013 Ford F-150. The contact stated that while exiting the driveway, the steering wheel moved voluntarily and failed to respond as intended. The contact stated that the steering wheel then seized. The message "Power Steering Fault" was displayed on the screen. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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