Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11042688November 2, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE IDLED ROUGHLY AND STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. HERTRICH FORD LINCOLN (1427 BAY RD, MILFORD, DE 19963, (302) 725-3216) WAS CONTACTED, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042744November 2, 2017
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE VEHICLE DID NOT START AND WAS NOT OPERABLE. PRIOR TO THE FAILURE, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS TOWED TO LEN STOLER FORD (11275 REISTERSTOWN RD, OWINGS MILLS, MD) WHERE IT WAS DIAGNOSED THAT THE FUSE THAT RUNS THROUGH THE FUEL PUMP WAS DEFECTIVE DUE TO THE FUEL WIRING HARNESS OVERHEATING. A NEW WIRE NEEDED TO BE RELOCATED TO ANOTHER FUSE BOX. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,372.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042154November 1, 2017
POWER TRAIN
WHILE DRIVING AT CONSTANT SPEED ON THE HIGHWAY AT APPROXIMATELY 70MPH, TRUCK SPONTANEOUSLY DOWNSHIFTED INTO A DRASTICALLY LOWER GEAR (FROM 6TH GEAR TO 1 OR 2). VEHICLE REAR TIRES CHIRPED/SQUEALED AND VEHICLE LURCHED DUE TO ENGINE BRAKING EFFECT VS. CURRENT SPEED. SPEEDOMETER NEEDLE WAVED WILDLY DURING THIS EVENT (+/- 30MPH BACK AND FORTH). CONDITION APPEARS IDENTICAL TO RECALL SYMPTOMS ON 2011-2012 TRUCK OF SAME MAKE/MODEL/BUILD LOCATION. NO ACCIDENT OCCURRED AS A RESULT OF THIS MALFUNCTION, BUT WOULD HAVE HAD ANOTHER VEHICLE BEEN NEARBY (TEMPORARY LOSS OF CONTROL AND RAPID LOSS OF SPEED). A CASE WAS OPENED WITH FORD CORPORATE ON 10/30/17. BOTH FORD CORPORATE AND DEALER SERVICE REFUSE TO ACKNOWLEDGE THAT ANY ISSUE IS PRESENT SINCE THE TECHNICIAN WAS UNABLE TO DUPLICATE MALFUNCTION. WHEN INFORMED THAT FURTHER USE OF THE VEHICLE WITHOUT RESOLUTION WOULD UNNECESSARILY ENDANGER MYSELF AND MY FAMILY, NEITHER REPRESENTATIVE OFFERED ANY FURTHER STEPS TOWARD RESOLUTION. SEVERAL SIMILAR ISSUES APPEAR TO EXIST WITH IDENTICAL VEHICLES BASE UPON SIMPLE INTERNET SEARCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040637October 27, 2017
STRUCTURE:BODY
VEHICLE WAS PARKED WITH BOTH DRIVERS SIDE DOOR OPEN. I WAS GETTING SOMETHING OUT OF THE REAR COMPARTMENT WHEN A GUST OF WIND BLEW THE DRIVERS DOOR SUDDENLY CAUSING THE BOTTOM CORNER OF THE DOOR TO STRIKE ME ON THE CALF OF MY LEFT LEG. I WAS VIRTUALLY DISABLED WITH PAIN AND STIFFNESS FOR TWO DAYS AND GRADUALLY IMPROVED WITH REST. THE WHOLE LEFT CALF WAS YELLOWISH PURPLE. I AM BACK TO ABOUT 80% NOW AND HE CALF STILL SHOWS THE BRUISING BUT I HOPE TO MAKE A FULL RECOVERY. THIS IS NOT THE FIRST TIME SOMETHING LIKE THIS HAPPENED WITH THIS VEHICLE BUT IT IS THE WORST. THE DOORS ALMOST SEEM LIKE SAILS IN THE WIND, EVEN AS LOW AS ABOUT 15 MPH. THERE SEEMS TO BE NO DAMPING ON DOOR ACTION AS I HAVE SEEN ON SOME OTHER CARS. I CAN IMAGINE IF A CHILD HAD BEEN STANDING WHERE I WAS, INJURY COULD HAVE BEEN INTERNAL OR TO THE HEAD. I HAD INTENDED TO COPY FORD MOTOR COMPANY ON THIS MATTER BUT THEY DO NOT SEEM TO HAVE ANY WAY TO SEND THEM EMAIL, AND I WANTED TO HAVE A COPY OF WHATEVER I SENT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11040370October 27, 2017
STEERING
WIFE MADE SHARP LEFT HAND TURN AND POWER STEERING LOCKED UP! CLEARED AND WAS FINE ,FOR FEW DAYS I WAS DRIVING MAKE LEFT HAND TURN GOT, COMPLETE POWER STEERING ASSIST FAILURE! PLUS MANY OTHER FAULTS. GOT TO LOCAL SHOP WAS TOLD WAS ABLE TO CLEAR MOST FAULTS, BUT NOT THE ASSIST FAULT! HAS TO GO TO DEALER BEING TOLD IT WILL COST OVER 2 THOUSAND DOLLARS .CALLED FORD WAS TOLD OUT OF WARRANTY! WIFE COULD OF BEEN KILLED! FORD WONT DO ANYTHING!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11036074October 24, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DOWNSHIFTED AND THE CHECK ENGINE AND POWER TRAIN (WRENCH) WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER, SHUT OFF, AND RESTARTED THE VEHICLE ON THE FIRST ATTEMPT. THE CONTACT NOTICED THE FAILURE MORE WHEN HE FIRST STARTED THE VEHICLE AND DROVE THE FIRST FEW MILES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FORD OF ESCONDIDO, 1717 AUTO PARK WAY, ESCONDIDO, CA, 92029) WHERE IT WAS DIAGNOSED THAT THE LEAD FRAME FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED AT THE DEALER. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS13257072. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN) AND REFERRED THE CONTACT TO THE DEALER. THE DEALER REFERRED THE CONTACT BACK TO THE MANUFACTURER. THE CONTACT WAS NOT OFFERED ANY ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. *BF UPDATED 8/1/18*JB *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034781October 20, 2017
ELECTRICAL SYSTEM
WITHIN 5 MINUTES OF STARTING THE VEHICLE I SMELT A BURNING PLASTIC ODOR WHILE ENTERING THE HIGHWAY. ONCE ON THE HIGHWAY I NOTICED MY A.C. WAS NOT WORKING, I ROLLED DOWN MY WINDOW AND ATTEMPTED TO TURN UP THE BLOWER SPEED. SHORTLY AFTER SMOKE STARTING BLOWING OUT FROM THE VENTS, THE DEFROST AREA, AND AROUND THE TOUCH SCREEN. WITHIN MINUTES THE SMOKE WAS THICK AND GREEN WITH AN ELECTRICAL FIRE ODOR. (I COULD IDENTIFY THIS AS I AM CERTIFIED THROUGH THE STATE OF MISSOURI, FIREFIGHTER 1 AND 2). I USED MY LEFT BLINKER TO PASS A VEHICLE TO EXIT THE HIGHWAY, THE SMOKE INTENSIFIED TO WHERE I COULDN'T SEE OR BREATHE. I EXITED THE HWY. I PARKED IN A PRIVATE LOT AND EXITED THE VEHICLE AS MELTING FLAMING PLASTIC WAS DRIPPING AT MY FEET, AND OPENED THE HOOD. NO FLAMES PRESENT UNDER THE HOOD. I LOOKED THROUGH THE PASS. WINDOW AND FLAMES WERE POURING FROM UNDER THE DASH WITH A STARTING POINT OF THE CENTER OF THE DASH AREA. WITHIN MINUTES THE VEHICLE WAS FULLY INVOLVED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11034643October 19, 2017
STEERING
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LEN STOLER FORD (11275 REISTERSTOWN RD, OWINGS MILLS, MD 21117 (410) 356-7000) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION STEERING SYSTEM NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034752October 19, 2017
ELECTRICAL SYSTEM
I PRE-STARTED MY TRUCK THIS MORNING 10/19 W/ AUTOSTART ON FOB. THE TRUCK WAS STATIONARY. I LOADED BOTH MY 1 YR OLD AND MY 3 YEAR OLD INTO THEIR CAR SEAT AND WENT BACK INTO HOUSE TO GRAB MY RAINCOAT. WHEN I RETURNED THE EXTERIOR NEAR BOTTOM LEFT REAR GLASS WAS SIGNIFICANTLY SMOKING/SMOLDERING. 2 SECONDS LATER A SMALL 2-3' FLAME STARTED IN THE SAME AREA ON THE WEATHERSTRIP. I TURNED MY TRUCK OFF. I HAPPENED TO HAVE MY PHONE IN HAND AND VIDEO TAPED THE MOMENTS FOLLOWING. THE FLAME SELF-EXTINGUISHED AND SHORTLY AFTER CAKE A LOUD BANG. IN LINE WITH THE SOUND OF A SMALL CALIBER HANDGUN. THE SOUND WAS THE BACK GLASS EXPLODING. LUCKILY THE TINT KEPT THE GLASS SHEET INTACT. THIS IS THE 2ND TIME THIS HAS HAPPENED. 1ST WITH NO KIDS IN THE CAR ON 12/15. FIRE WAS NO LESS THAN 12' FROM MY SONS HEAD, HAD THE POWER NOT BEEN SECURED THERE WOULD HAVE BEEN A SIGNIFICANT CHANCE OF RUNNING UP THE COMBUSTIBLE WEATHER-STRIP AND POTENTIALLY IGNITING THE VEHICLE CABIN. I FEEL I AM ABLE TO MAKE THIS CLAIM BASED ON THE FACT I AM EMPLOYED AS A CAREER MUNICIPAL FIREFIGHTER. THIS IS UNNACEPTABLE FOR ANY TRUCK ESPECIALLY ONE WITH 44,500 MILES. THE ONLY WAY FORD WILL INVESTIGATE IS FOR ME TO PAY FOR THE COST OF DIAGNOSTIC. NOT COVERED UNDER WARRANTY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11034306October 18, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE INTERMITTENTLY STALLED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE OF THE ECO BOOST FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS AT THE SHOP TO BE REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. *LN UPDATED 7/31/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034059October 17, 2017
STEERING
HARD STEERING CONTROL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034061October 17, 2017
POWER TRAIN
TRANSMISSION RANDOMLY SHIFTS INTO 3RD GEAR AND STAYS STUCK IN 3RD. NO POWER AND IT IS DIFFICULT TO GET OUT OF THE WAY OF TRAFFIC. THIS HAS HAPPEN BOTH AT A STOP LIGHT AND ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034072October 17, 2017
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE WRENCH ICON DISPLAYED "MAJOR MALFUNCTION" AND THE VEHICLE STALLED WITHOUT WARNING ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE VEHICLE LOST COMPLETE THROTTLE CONTROL. KEN GARFF FORD IN SAINT GEORGE, UTAH 84770 WAS MADE AWARE OF THE FAILURE, BUT COULD NOT FIND THE SOURCE OF THE FAILURE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS A SHORT IN THE ECM BOARD IN THE PASSENGER COMPARTMENT OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. *BF CONSUMER STATED NO PLACE IN THE CARFAX EVEN SHOW'S WHEN CONSUMER BROUGHT IT IN TO SERVICE. NO MENTION THEY REPLACED THE SHORT BLOCK WHEN A PISTON SHRANK IN CYL NO#3 THEY REPLACE THE LONG BLOCK IN MARCH 2017 THREE WEEKS BACK IN APRIL NOW TO REPLACE HEAD'S ENGINE STILL HAD A MISS TWO WEEKS AFTER THAT THEY HAD TO REPLACE THROTTLEBODY THE LIGHT STILL COMES ON THEY CAN NOT FIX PROBLEM. VEHICLE PURCHASE DATED SHOULD BE ON OR BEFORE INCIDENT DATE UPDATED 9/12/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033150October 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND A CLICKING SOUND WAS HEARD IN THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032868October 11, 2017
STEERING
COMPLETE POWER ASSIST STEERING FAILURE: WHILE DRIVING ALONG A CITY STREET, I EXPERIENCED COMPLETE LOSS OF POWER STEERING, CAUSING THE DRIVER (MYSELF) TO VIRTUALLY LOSE ALL DIRECTIONAL CONTROL.. I COULD ONLY CONTROL THE VEHICLE STEERING AND BRING IT TO A STOP BY USING EXTREME PHYSICAL STRENGTH TO MANUALLY STEER THE VEHICLE.. IF MY WIFE HAD BEEN DRIVING AT THE TIME OF OCCURRENCE SHE "WOULD NOT HAVE BEEN ABLE TO MANUALLY STEER THE VEHICLE" AND, WOULD HAVE ALMOST CERTAINLY LOST STEERING CONTROL... I HAD THE VEHICLE TOWED TO A FORD DEALERSHIP, WHO DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED.... UPON RESEARCHING THIS FAULT, I HAVE FOUND CLEAR EVIDENCE THAT THIS IS A KNOWN PROBLEM WITH THE 2013 FORD F150 AND SUBSEQUENT YEARS... FORD ISSUED A RECALL ON THE 2014 F150 FOR THIS FAULT, BUT NOT FOR 2013 VEHICLES... LOSS OF POWER ASSIST STEERING WHILE DRIVING THIS SIZE OF VEHICLE IS AN EXTREMELY DANGEROUS CONDITION TO FIND YOURSELF IN AND, MAY HAVE ALREADY BEEN THE CAUSE OF ACCIDENTS!! MY OPINION IS THAT FORD ARE VERY MUCH AWARE OF THIS STEERING FAULT, DUE TO THE FACT THAT THEY ISSUED A PARTIAL RECALL AND, THEY WANT ALL OLD STEERING RACKS THAT ARE REPLACED, SENT BACK TO THEM! I REQUESTED THE OLD STEERING RACK THAT WAS BEING REPLACED, BE RETURNED TO ME... HOWEVER, FORD INDICATED A $400 CORE CHARGE WOULD BE BILLED TO ME TO FOR KEEPING THE OLD PART! FORD NEEDS TO ISSUE A BROADER RECALL REGARDING THIS FAULT ON F150'S BEFORE MORE PEOPLE ARE INJURED OR KILLED! THIS IS A SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032645October 10, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND THE SHIFTER COULD NOT BE PLACED IN THE CORRECT POSITION. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. IN ORDER TO OPERATE THE VEHICLE, IT HAD TO BE MANUALLY RESTARTED. THE VEHICLE WAS TAKEN TO MARSHALL FORD LINCOLN (4200 E END BLVD S, MARSHALL, TX); HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032681October 10, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM
DRIVING ON THE HIGHWAY AT 60 MPH THE BRAKE SYSTEM HAZARD LIGHT ILLUMINATED. THE ELECTRONIC BREAKS DID NOT WORK PROPERLY. IT WAS RAINING SLIGHTLY AND THE ROADS WERE WET. FIRST INCIDENT OF THIS HAPPENING, THE SYNC SYSTEM/ TOUCH SCREEN HAS FROZE AND NOT WORKED BOTH IN MOTION, AND STATIONARY 3 TIMES. CONCERNED THAT ALL ELECTRICAL ISSUES MAY BE RELATED. HAVE OWNED USED VEHICLE FOR 50 DAYS, JUST WENT OVER 60,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032282October 8, 2017
POWER TRAIN, STEERING
61,000 MILES POWER STEERING FAILED IN MOTION FAULT ON STEERING ANGLE SENSOR NOT SOLD HAD TO REPLACE WHOLE STEERING RACK $2000.00 NOW IN MOTION TRANSMISSION FAULT CODE P7031 FIRST GEAR SYNC WILL NOT SHIFT FROM SECOND TO FIRST WITHOUT BUCKING. DEALER SAYS TRANSMISSION NEEDS TO BE TAKEN APART THOUSANDS OF DOLLARS AND 1500 MILES OUT OF WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031520October 3, 2017
POWER TRAIN
MULTIPLE SEVERE TRANSMISSION ISSUES: 1. SUDDENLY DROPPING FROM 4TH TO 1ST GEAR, CAUSING SUDDEN DECREASE IN SPEED, SCREECHING OF TIRES, AND PASSENGERS IN VEHICLE TO BE THROWN FORWARD. 2. ERRATIC SPEEDOMETER. WHILE DRIVING AT HIGHWAY SPEEDS, SPEEDOMETER WILL DROP AND START TO JUMP BETWEEN APPROX 15 MPH AND 65 MPH; THIS IS FOLLOWED BY A VERY LARGE CLUNKING SOUND. 3. VEHICLE STAYS IN TOO HIGH GEAR. ENGINE AND TRANSMISSION RUN IN HIGHER GEAR THAN SHOULD BE; NOISE AND VIBRATIONS CAN BE HEARD/FELT IN VEHICLE. 4. TRANSMISSION WILL NOT ENGAGE AND SHIFT INTO PROPER GEAR FROM A STOPPED POSITION. ENGINE REVS HIGH, BUT TRUCK BARELY MOVES. THIS IS A MAJOR SAFETY ISSUE (1ST ISSUE NOTED). IT HAS BEEN IDENTIFIED BY MULTIPLE OTHER OWNERS THROUGH INTERNET SEARCHES. FORD IS AWARE OF THE ISSUE. THEIR STANDARD DIAGNOSTICS DO NOT PICK UP THE ISSUE, BUT WHEN THEY CONTACT ESCALATED SERVICE ENGINEERS FROM CORPORATE THEY TELL THE DEALER TO TRY A FEW OTHER TRICKS TO SEE IF IT IS WHAT THEY SUSPECT. THERE IS A KNOWN FLAW THAT THEY WILL NOT PUBLISH. THIS REPAIR IS SUPPOSEDLY THE WIRING HARNESS AND LEAD FRAME THAT NEEDS REPLACEMENT. HAVE HAD THE TRUCK INTO THE DEALER 7 TIMES FOR TRANSMISSION REPAIRS AND FINALLY AFTER THEM KEEPING THE TRUCK FOR 3 WEEKS THEY HAVE IDENTIFIED THE ISSUE. CUSTOMERS SERVICES SAYS THERE IS NOTHING THEY CAN DO TO HELP ME BUT THEY WILL MAKE NOTE OF THE CONCERN. THERE SHOULD BE A SAFETY RECALL ON THIS AND I'D BE HAPPY TO PROVIDE ANY MORE INFO YOU NEED. I HAVE SERVICE RECORDS SHOWING THE TRUCK HAS BEEN IN THE SHOP MANY TIMES WITH NO SUCCESS. I DO NOT HAVE FINAL SERVICE HISTORY FROM PLATTSBURGH FORD YET, BUT WILL BY END OF THE WEEK AND CAN UPLOAD OR SEND THEN AS NEEDED. WWW.CARCOMPLAINTS.COM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11031499October 3, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ON A TRIP, SEPTEMBER 20TH GOING TO THE SMOKY MOUNTAINS, OUR 2013 FORD F-150 PICKUP TRUCK SUDDENLY LOST POWER. WE WERE ON MILE MARKER 295 EASTBOUND ON INTERSTATE 40, IN THE LEFT SIDE PASSING LANE GOING ABOUT 55 MPH UP A HILL. THE ENGINE STOPPED WITH NO WARNING. THE DASH SCREEN FLASHED A PICTURE OF A WRENCH AND THEN SAID "LOW OIL PRESSURE." THE OIL PRESSURE GAUGE SHOWED NO PRESSURE. I THOUGHT THE ENGINE HAD BLOWN. AS I TRIED TO NAVIGATE TO THE RIGHT SIDE OF THE ROAD, WHILE ON A HILL, MANY SEMI-TRUCKS SLAMMED ON THEIR BRAKES TRYING TO AVOID MY TRUCK PULLING A 5TH WHEEL TRAILER. WE MIRACULOUSLY AVOIDED A POSSIBLE MAJOR ACCIDENT. ULTIMATELY WE LEARNED IT WAS A SMALL $0.50, NUMBER 27, 20 AMP FUSE TO THE FUEL PUMP THAT CAUSED THE ENGINE TO STOP. WE WERE STUCK ON THE SIDE OF THE ROAD FOR 2 HOURS UNTIL WE COULD GET A TOW TRUCK FOR BOTH OUR TRUCK AND 5TH WHEEL. FORD IS AWARE OF FUSE 27 (FOR FUEL PUMP) FREQUENTLY MELTING. THEY EVEN HAVE A RELOCATION KIT TO MOVE THE FUSE WHEN IT MELTS DUE TO OVERHEATING BECAUSE OF ITS LOCATION. IN OUR CASE THIS NEARLY CAUSED AN ACCIDENT INVOLVING SEMI TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150