Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11166801January 14, 2019
STRUCTURE:BODY
TEMPERATURE DROPPED TO 20 DEGREES F THIS MORNING AND THE FRONT PASSENGER DOOR WILL NOT LATCH SHUT. HAVE TRIED LOCKING/UNLOCKING AND MOVING LATCH WITH SCREWDRIVER BUT DOOR WILL NOT REMAIN CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169911January 14, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2018 FORD F-150. THE CONTACT STATED THAT WHEN THE AIR CONDITIONING WAS ACTIVATED ON THE LOW SETTING, THE DOORS DID NOT LATCH. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170053January 14, 2019
UNKNOWN OR OTHER
WE BOUGHT THE NEW TRUCK WITH 55 MILES ON THE ODOMETER ON SATURDAY, JANUARY 12. TODAY, MONDAY, JANUARY 14, WE WERE STANDING BESIDE THE VEHICLE WHEN IT CAUGHT ON FIRE AND BURNED COMPLETELY. THE VEHICLE WAS STATIONARY ON THE SIDE OF A HIGHWAY WHERE WE HAD JUST LOADED A TRAILER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11166603January 12, 2019
ELECTRICAL SYSTEM
IN FREEZING WEATHER, THE ELECTRIC DOOR LOCKS FREEZE UP, NOT ALLOWING THE DOORS TO UNLOCK WITH THE KEY FOB OR THE CONTROLS ON THE DOORS. I WAS ABLE TO GAIN ACCESS TO THE INSIDE BUY USING THE HIDDEN KEY IN THE FOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166447January 11, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2018 FORD F-150. THE CONTACT STATED THAT THE DOORS WOULD NOT UNLOCK AND, OCCASIONALLY, WOULD NOT LATCH PROPERLY. THE CONTACT INDICATED THAT THE FAILURE OCCURRED DURING FREEZING TEMPERATURES. SHULTS FORD OF WEXFORD (10401 PERRY HWY, WEXFORD, PA) DIAGNOSED THAT THE FAILURE WAS DUE TO WATER ENTERING THE DOOR CABIN, WHICH CAUSED THE LOCKING MECHANISM TO FREEZE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166554January 11, 2019
ENGINE, STEERING
TL* THE CONTACT OWNS A 2018 FORD F-150. WHILE DRIVING 3 MPH AND APPROACHING A STOP SIGN, THE AUTOMATIC ENGINE SHUT OFF ENGAGED WHEN THE BRAKE PEDAL WAS RELEASED. UPON RELEASING THE BRAKE PEDAL, THE STEERING WHEEL SUDDENLY SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,459. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166063January 9, 2019
POWER TRAIN
VEHICLE WILL SOME TIMES HESITATE DURING ACCELERATION AND TRANSMISSION WILL SLIP - ENGINE RPMS WILL RISE TO ABOUT 2000 AND THEN TRANSMISSION WILL ENGAGE WITH A HEAVY CLUNK IN THE DRIVE TRAIN. THIS ISSUES HAS HAPPENED WHEN ENGINE IS COLD AND AT NORMAL OPERATING TEMP. THE VEHICLE CURRENTLY HAS 9000 MILES ON THE ODOMETER AND HAS HAPPENED FIVE(5) TIMES ALREADY. TOOK TO LOCAL DEALER AND THEY ARE UNABLE TO DOPLICATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166135January 9, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2018 FORD F-150. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO OPEN AND CLOSE. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER DOOR AND CLIMB OVER THE CONSOLE TO THE DRIVER'S SIDE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STAR LAKE FORD (1212 MAIN ST, BURGETTSTOWN, PA 15021, (724) 947-3381) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 5,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165067January 8, 2019
STEERING
THIS TRUCK COMES STANDARD WITH AUTO START STOP TECHNOLOGY. WHEN THE AUTO STOP TURNS OFF THE ENGINE IT ALSO TURNS OFF THE POWER STEERING. WHEN YOU LET OFF THE BRAKE THE ENGINE STARTS AND THE POWER STEERING SHOULD START WORKING IMMEDIATELY. ON SEVERAL OCCASIONS THE POWER STEERING HAS NOT COME BACK TO FULL ASSIST. IT TOOK 3-5 SECONDS TO START FUNCTIONING PROPERLY. IN MY CASE EACH TIME THIS HAS HAPPENED I WAS STOPPED AND MAKING A LEFT ACROSS TRAFFIC. WHEN I ACCELERATED I DID NOT HAVE POWER STEERING TO MAKE THE TURN. I TOOK ALL MY STRENGTH TO MAKE THE TURN WITHOUT CAUSING AN ACCIDENT. I AM NOW ABLE TO RECREATE THIS PROBLEM ON A CONSISTENT BASIS NOW. IF I APPLY PRESSURE TO THE WHEEL WHILE THE ENGINE IS OFF AND LET THE ENGINE START IT DOES NOT HAVE FULL POWER STEERING. IF I KEEP MY HANDS OFF THE WHEEL AND WAIT A SECOND BEFORE TRYING TO TURN THE WHEEL IT WORKS FINE. I BROUGHT IT INTO THE DEALER TO ADDRESS IT AND THEY SAID IT WAS NORMAL OPERATION. THAT DOES NOT SOUND RIGHT TO ME. THEY SUGGESTED TURNING OFF THE AUTO START STOP. THAT DEFAULTS TO ON EVERY TIME YOU START THE TRUCK. THIS IS A MAJOR SAFETY ISSUE. I AM A BIG GUY AND IT TOOK ALL MY STRENGTH TO TURN. I DOUBT SMALLER PEOPLE WOULD BE ABLE TO HANDLE IT. I WILL NOT LET MY WIFE DRIVE THE TRUCK BECAUSE OF IT. THE TRUCK IS NEW. IT IS 3 MONTHS OLD AND 3K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165907January 8, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2018 FORD F-150. WHILE DRIVING AT UNKNOWN SPEEDS IN LOW TEMPERATURES, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BEAU TOWNSEND FORD (1020 W NATIONAL RD, VANDALIA, OH 45377, (937) 898-5841) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165935January 8, 2019
STRUCTURE:BODY
DOOR LATCH ISSUE CAUSED MAJOR LIFE AND DEATH SAFETY ISSUE. ON A COLD MORNING TWO DAYS AGO I LEFT FOR WORK DOORS WERE ALL FULLY CLOSED AND LOCKED. MERGING ONTO HIGHWAY THE PASSENGER DOOR OPENED AND STARTED TO FLAP OPEN AND CLOSED, AT SPEED. I PULLED OVER IMMEDIATELY AND WAS NOT ABLE TO CLOSE DOOR OR GET IT TO LATCH. I QUICKLY LOOKED FOR SOLUTIONS ONLINE AND TO MY DISMAY I SAW THE PREVIOUS FOUR YEARS HAD A RECALL FOR SAME ISSUE. I HAD TO DRIVE HOME WITH THE DOOR UNSECURED AND FLAPPING OPEN AND CLOSED NEVER LATCHING. LATER IN THE DAY I HAD IT TOWED TO DEALERSHIP AS CAR IS BRAND NEW AND HAS 1400 MILES ON IT. THEY SAID SINCE THERE IS NO RECALL CORPORATE WON'T LET THEM DO ANYTHING TO FIX IT. A CALL TO FORD CORPORATE SAID THERE IS NOTHING THEY CAN DO. I JUST PAID FOR THIS TRUCK AND I AM SCARED TO DRIVE IT AFTER THIS HORRIFYING EXPERIENCE. I AM NOT THE FIRST EITHER BASED ON WHAT I HAVE READ. FORD DOESN'T CARE ABOUT THEIR CUSTOMER SAFETY AND IT'S GROSS NEGLIGENCE. THE CONSUMER OF THIS PRODUCT NEED HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164800January 7, 2019
STRUCTURE:BODY
DOOR LOCK FROZEN REQUIRING THE DOOR TO BE HEATED PRIOR TO UNLOCKING. IN TEMPERATURES BELOW FREEZING THE DOOR LATCH WILL REMAIN STUCK OPEN NOT ALLOWING THE DOOR TO BE CLOSED. HTTPS://WWW.YOUTUBE.COM/WATCH?V=HIRVTJEWCME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164845January 7, 2019
WHEELS
INTERMITTENT GRINDING AND VIBRATION FROM THE FRONT OF VEHICLE, WHILE TRAVELING AT ANY SPEED, ON HIGHWAY AND IN TOWN, SUSPECT 4X4 SYSTEM TRYING TO ENGAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165517January 6, 2019
SERVICE BRAKES
TRUCK WAS MOVING STRAIGHT FORWARD AT 10MPH ON A SUBURBAN STREET, BRAKE PEDAL DEPRESSED ALL THE WAY TO THE FLOOR, VEHICLE DID NOT STOP. NO BRAKE FLUID LEAK APPARENT, RESERVOIR FOR BRAKE FLUID IS SLIGHTLY OVER FULL. SUSPECT FAULTY MASTER CYLINDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164700January 3, 2019
STRUCTURE:BODY
I HAVE A 2018 F-150 BUILT AT THE DEARBORN PLANT ON 06/12/18. THE TRUCK ODOMETER READS 4,300 MILES. I WAS DRIVING IN THE TRUCK WHEN THE TEMPERATURE WAS BELOW FREEZING. WHEN PERFORMING A TURN, THE DRIVER'S DOOR POPPED OPEN. I WAS ABLE TO GRAB A HOLD OF THE DOOR AND TRIED TO SHUT IT. THE LATCH WOULD NOT FUNCTION. I STOPPED THE VEHICLE AND EXITED. I SLAMMED THE DOOR MULTIPLE TIMES FROM OUTSIDE AND IT FINALLY LATCHED. I CALLED THE DEALER TO MAKE AN APPOINTMENT FOR SERVICE. THE DEALER STATED THAT THEY HAVE OBSERVED THIS ON OTHER TRUCKS AND THAT FORD HAS ISSUED A FIX. THE DEALER CLAIMED THAT THEY HAVE HAD A 50% SUCCESS RATE ON THE REPAIR, AND THAT WHEN IT IS NOT SUCCESSFUL, THE PROBLEM WILL BECOME WORSE. BECAUSE OF THE LOW SUCCESS RATE, I ASKED IF IT WAS STILL ADVISABLE TO HAVE THE REPAIRS MADE. THEY ADVISED ME TO BRING THE VEHICLE FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164768January 3, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2018 FORD F-150. WHILE TOWING A TRAILER AT 60 MPH, THE VEHICLE VIBRATED VIOLENTLY AND SHOOK. THE CONTACT HAD TO DRIVE DANGEROUSLY BELOW THE SPEED LIMIT TO MAINTAIN CONTROL OF THE VEHICLE. THE DEALER (ERIC VON SCHLEDORN FORD, W4873 CO RD R R, RANDOM LAKE, WI 53075, (920) 994-4376) STATED THAT THE FAILURE WAS CAUSED BY THE TRAILER NOT THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD CALL THE CONTACT AND DEALER BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 1,000. *BF *DT CONSUMER STATED VIBRATION PROBLEM WAS AN INHERENT PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165730January 3, 2019
STEERING
I PURCHASED A USED 2018 F-150 WITH APPROXIMATELY 16,000 MILES ON 10/17/2018. WHEN IN MOTION, STEERING INTERMITTENTLY WANDERS, OFTEN DRIFTS OR PULLS LEFT AND RIGHT, AND REQUIRES A MORE THAN REASONABLE EFFORT TO KEEP IN LANE. ON FIRST TRIP TO THE DEALER FOR THIS PROBLEM (WEST HERR FORD IN HAMBURG, NY), WAS TOLD THAT ALIGNMENT WAS GOOD, AND MAYBE TIRES WERE BAD - THEY SWITCHED THE 2 FRONT TIRES, AND PROBLEM PERSISTED. WENT BACK TO WEST HERR FORD LESS THAN 3,000 MILES LATER FOR THE SAME PROBLEM, AND WAS TOLD ALIGNMENT WAS BARELY IN SPEC. THEY ALIGNED, AND CLAIMED TO HAVE ADDRESSED THE ISSUE. THE STEERING STILL INTERMITTENTLY PULLS, WANDERS, AND DANGEROUSLY FAILS TO TRAVEL STRAIGHT WITHOUT CONSTANT CORRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165593January 3, 2019
VISIBILITY, VISIBILITY:GLASS, SIDE/REAR
STARTED AND BACKED THE 2018 FORD F150 FROM THE GARAGE THE REAR WINDOW EXPLODED. A HOLE WAS NOTED IN THE MIDDLE OF THE REAR WINDOW. HAD TO HAVE FORD REPLACE THE WINDOW IN WHICH THEY WOULD NOT PUT UNDER WARRANTY. WE HAD JUST INSTALLED A TONNO COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165735January 3, 2019
STRUCTURE:BODY
I AM EXPERIENCING AN ISSUE WITH MY FRONT PASSENGER DOOR. THE DOOR WILL EITHER DO ONE OF TWO THINGS. ONE, THE DOOR WILL NOT CLOSE AT ALL, IT WON'T EVEN LOCK, IT SWINGS OPEN FREELY AND EFFORTLESSLY. TWO, IF THE DOOR IS CLOSED AND LOCKED IT WILL NOT UNLOCK. I HAVE BROUGHT MY VEHICLE BACK TO FORD FOR A FIX. IT HAS COME TO MY ATTENTION THAT THERE IS A KNOWN PROGRAM FOR THIS ISSUE ALREADY, PROGRAM 18N03. TWO DAYS LATER AFTER THE "FIX" BY THE FORD DEALERSHIP THE DOOR ISSUE STILL REMAINS. I AM SCHEDULED TO BRING BACK THE VEHICLE IN THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164690January 2, 2019
ELECTRICAL SYSTEM
TRUCK ELECTRICAL SYSTEM WILL EXPECTANTLY SHUT DOWN WHILE DRIVING. REAR SENSOR FAULT, TIRE PRESSURE, RADIO CONTROLS GO OUT, AIR CONDITIONER STOPS WORKING, POWER WINDOWS STOP WORKING, POWER RUNNING BOARDS STOP WORKING. POWER STEERING STOPS WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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