Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11055276December 18, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 FORD F-150. APPROXIMATELY THIRTY SECONDS AFTER THE CONTACT ENTERED THE VEHICLE, THE REAR DRIVER SIDE WINDOW SHATTERED. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055021December 16, 2017
STRUCTURE:BODY
REAR DRIVER SIDE PASSENGER DOOR WILL NOT OPEN FROM EITHER THE INSIDE OR OUTSIDE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054935December 15, 2017
SEAT BELTS
TL* THE CONTACT OWNED A 2013 FORD F-150. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE THAT RAN A RED LIGHT. THE CONTACT'S VEHICLE ROLLED OVER SEVERAL TIMES AND THE PASSENGER SIDE SEAT BELT DID NOT REMAIN FASTENED. THE PASSENGER SUSTAINED INJURIES TO THE NECK AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11054630December 14, 2017
ELECTRICAL SYSTEM
ENGINE FIRE. A STRONG SMELL OF BURNING, ELECTRICAL WIRING ORDER STARTED COMING FROM THE A/C VENTS, I SOON NOTICED SMOKE COMING FROM UNDER THE HOOD. AS THE TRUCK SLOWED TO A STOP AND I GUIDED TO THE SIDE OF THE ROAD, OPEN MY DOOR, I COULD SEE THE FLAMES RISING AND GROWING LARGER. BY THE TIME I GOT OFF THE PHONE WITH 911, I HEARD THE FIRST BLAST. IN LESS THAN 5 MINS. LATER A LARGER, LOUDER BLAST HAPPENED. NOT LONG AFTER THAT, THE WHOLE FRONT END WAS COMPLETELY MELTED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11054766December 14, 2017
UNKNOWN OR OTHER
ONE OF THE 3 REAR WINDOWS SIMPLY SHATTERED FOR NO REASON. FORD WILL NOT STAND BEHIND THIS ISSUE THAT IM FINDING IS MUCH TOO COMMON. TH VEHICLE WAS NOT MOVING IN MY DRIVEWAY. IT WAS NOTICED THE MORNING BEFORE HEADING TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054800December 14, 2017
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOST POWER AND SHUT OFF. THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO THE DEALER (JOE COOPER FORD, TULSA, OK, 918-346-6500) WHERE IT WAS DIAGNOSED THAT THE FUSE THAT CONTROLLED THE FUEL PUMP BURNED UP. A MANUFACTURER-ISSUED FUSE RELOCATION KIT WAS INSTALLED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054792December 14, 2017
VISIBILITY/WIPER
REAR WINDOW SHATTERED AFTER USING REMOTE START WITH THE REAR DEFROSTER ENABLED WHILE VEHICLE WAS SITTING IN 30 DEGREE F AMBIENT. MUCH OF THE BROKEN GLASS REMAINED IN WINDOW OPENING, HOWEVER SMALL FRAGMENTS WERE FOUND ON REAR SEATS AND FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054612December 13, 2017
POWER TRAIN
TRUCK WILL SOMETIMES DOWNSHIFT UNEXPECTEDLY FROM CRUISING SPEEDS OR WHEN TAKING SLOW CORNERS. THIS WILL CAUSE LURCHES THAT ARE UNEXPECTED AND SCARY. TOOK THE TRUCK IN TO FORD DEALERSHIP AND THEY TOLD US THE OSS AND VSS SENSORS WERE NOT COMMUNICATING AND THE MOLDED LEADNFRAME HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054113December 12, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER
REAR WINDSHIELD EXPLODED WHEN DEFROSTER WAS ON (DRIVERS-SIDE ONLY). TEMPRATURE WAS AROUND 30-35 DEGREE'S OUTSIDE. TRUCK HAD BEEN REMOTELY START AND RUNNING FOR APPROXIMATELY 10 MINUTES BEFORE SHATTERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054148December 12, 2017
ELECTRICAL SYSTEM
ON DECEMBER 7TH 2017, MY 2013 MY 2013 F-150 STARTED HAVING ELECTRICAL ISSUES RESULTING IN A DEAD BATTERY THAT HAS NOT BEEN CORRECTED. ERROR MESSAGES THAT ARISE INCLUDE " BATTERY SAVER ON' AND "AUDIO OFF" INDICATORS AND AFTER JUMPSTARTING THE VEHICLE WILL START WITH THE KEY IN THE "ON" POSITION AND IN SOME CASES SUCH AS MINE, THE VEHICLE WILL NOT SHIFT OUT OF 5TH GEAR UNTIL THE IGNITION IS CYCLED OFF AND THEN ON AGAIN. THIS VEHICLE HAS LEFT ME STRANDED REQUIRING ME TO FIND SOMEONE TO JUMPSTART IT. THERE ARE AN INCREASING NUMBER OF COMPLAINTS ON THIS YEAR MODEL FOR THE EXACT SAME ISSUE WITH NO RESOLUTION FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054016December 11, 2017
SERVICE BRAKES
I FIRST NOTICED THE PROBLEM WHEN I WAS SLOWING TO A STOP ON A CITY STREET. I HAD MY FOOT ON THE BRAKE PEDAL APPLYING CONSTANT PRESSURE AND THE VEHICLE WAS SLOWING DOWN. THEN IT FELT AS IF THE BRAKES HAD LOOSENED AND THE CAR WAS NO LONGER SLOWING DOWN. I "PUMPED" THE BRAKE PEDAL (LET UP ON THE PEDAL AND THEN RE-APPLIED PRESSURE) AND I HAD PEDAL PRESSURE AND WAS ABLE TO APPLY BRAKES TO SLOW DOWN. I TESTED THE BRAKES AGAIN AT THE NEXT INTERSECTION AND THEY FELT FINE SO I IGNORED IT THINKING I HAD PROBABLY LIFTED MY FOOT OFF THE PEDAL. IT HAPPENED 1 OR 2 OTHER TIMES, AND I ALSO HAD MY WIFE DRIVE THE VEHICLE TO ENSURE IT WASN'T JUST ME. SHE ALSO NOTICED THE ODD FEEL AND BEHAVIOR OF THE BRAKE PEDAL. AT THIS TIME (MAYBE 1 WEEK AFTER FIRST NOTICING THE PROBLEM), I WAS TESTING THE BRAKES AND WAS ABLE TO PUSH THE PEDDLE ALL THE WAY TO THE FLOOR. IT HAD BRAKE PEDAL, BUT IF I KEPT INCREASING THE PRESSURE, IT WOULD GO TO THE FLOOR, BUT WITH SOME RESISTANCE. THINK OF AN AIR MATTRESS AS YOU ARE PUSHING AIR OUT OF IT. THAT IS WHAT IT FELT LIKE. IT WAS AT THIS POINT I TOOK IT INTO MY LOCAL DEALERSHIP AND THEY CONFIRMED THE MASTER CYLINDER WAS FAULTY AND NEEDED TO BE REPLACED. THERE IS AN EXISTING RECALL ON THE SAME MAKE, MODEL, AND YEAR OF MY VEHICLE (INVESTIGATION: PE 16-003, RECALL: 16V-345), BUT ONLY FOR VEHICLES MANUFACTURED AUGUST 1, 2013, TO AUGUST 31, 2014. MY VEHICLE WAS MANUFACTURED IN JUNE 2013 AT THE KANSAS, MISSOURI PLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054072December 11, 2017
SERVICE BRAKES
I WAS DRIVING ABOUT 55 MPH AND MY RED BREAK LIGHT CAME ON. I THEN TAPPED MY BREAKS AND REALIZED MY PEDAL WAS NEARLY FULLY COMPRESSED AND EXTREMELY FIRM TO PRESS. I WAS FORCED TO MASH THE BREAKS TO GET THE VEHICLE TO SLOW DOWN AT ALL. I PULLED OVER AND SAT FOR A WHILE, OFF AND ON PRESSING THE BRAKE PEDAL. ABOUT 15 MINUTES LATER I STARTED MY TRUCK AND THE ISSUE WENT AWAY. I DROVE ANOTHER 15 MINUTES HOME WITH NO ISSUE. THE VERY NEXT DAY I WAS DRIVING DOWN A BRIDGE THE EXACT SAME ISSUE OCCURRED, ONCE AGAIN BEING FORCED TO SMASH THE BREAK AND NEARLY CAUSING A WRECK. I REPEATED THE SAME STEPS AND THE PROBLEM WENT AWAY AFTER A FEW MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053876December 11, 2017
ELECTRICAL SYSTEM
HVAC IS COSTING A FORTUNE. CONTINUALLY IN DEALERSHIP TO REPAIR BUT STOPS RUNNING. NO HEAT OR AIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052772December 6, 2017
STEERING
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT HAD TO STOP THE VEHICLE SUDDENLY AND THE SERVICE ADVANCE TRAC, POWER STEERING, AND SERVICE IMMEDIATELY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER (RANDALL REED PLANET FORD IN PARK CITIES, TEXAS) WHERE IT WAS DIAGNOSED THAT THE SENSOR IN THE RACK SYSTEM WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052851December 6, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE RUBBER CAR MAT SLID UNDER THE BRAKE PEDAL AND WAS OVER THE ACCELERATOR PEDAL. AS A RESULT, THE CONTACT CRASHED INTO A WALL BARRIER DUE TO NOT BEING ABLE TO DEPRESS THE BRAKE PEDAL PROPERLY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 39,985.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11052887December 6, 2017
ELECTRICAL SYSTEM
THE APIM OR ADVANCED PROTOCOL INTERFACE MODULE WENT BAD THIS IS THE COMPUTER SCREEN. THE HEAT WOULD KICK ON HIGH AND BLOW ON HIGH SPEED AND IT WOULD GET SO HOT INSIDE THE VEHICLE ON A HOT DAY THAT WE LITERALLY FELT LIKE PASSING OUT. THERE WAS NO WAY TO CONTROL THE HEAT OR AIR CONDITIONING SYSTEM AND WE HAD TO OPEN ALL THE WINDOWS AND SUNROOF JUST TO COOL DOWN AND IT WAS STILL SO HOT. WE HAD TO KEEP OPENING THE SUNROOF SO MANY TIMES IT BROKE AND WAS NOT COVERED UNDER WARRANTY. THE TRUCK ONLY HAD 99,000 MILES ON IT. BUYER BEWARE THE APIM UNIT IS ONLY COVERED FOR 5 YEARS FROM WARRANTY START DATE AND I WAS NEVER NOTIFIED BY FORD THAT THIS WAS A RECALL SERVICE BULLETIN M202. THE SUNROOF WOULD HAVE NEVER WENT BAD HAD THE APIM UNIT NOT MALFUNCTIONED BECAUSE WE NEVER OPENED IT BEFORE THE UNIT WENT BAD. TOTAL COST OF MY REPAIR 2400 FOR SUNROOF AND 1000 FOR APIM UNIT REPLACEMENT. THIS IS A SAFETY HAZARD BECAUSE YOU HAVE TO DRIVE WITH ALL WINDOWS DOWN AND IT GETS SO HOT YOU WILL FEEL SICK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052439December 5, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
I HAVE HAD REAR WINDOW ISSUES SINCE I BOUGHT THE TRUCK. FIRST WAS WHEN THE REAR DEFROST/MIRROR DEFROST WASN'T WORKING. THEY REPLACED THE WINDOW IN 2014. SECOND TIME WAS IN APRIL OF 2017. WE HAD A HEAVY FROST AND I COULDN'T SEE OUT THE BACK WINDOW OR THE SIDE MIRRORS, SO I TURNED ON THE DEFROST. ABOUT TEN MINUTES LATER I WAS DRIVING DOWN THE HIGHWAY AND HEARD WHAT SOUNDED LIKE A GUNSHOT. I IMMEDIATELY STARTED LOOKING AROUND THINKING SOMEONE SHOT AT ME. I DIDN'T REALIZE RIGHT AWAY DUE TO THE REAR HEADREST COVERING A LARGE PORTION OF THE WINDOW, THAT THE DRIVERS SIDE STATIONARY SECTION OF THE BACK WINDOW HAD EXPLODED. THE GLASS STAYED INTACT, HOWEVER TINY SLIVERS OF GLASS FELL ONTO MY DAUGHTERS CAR SEAT WHICH WAS IN FRONT OF THIS WINDOW. FORD DID REPLACE THE WINDOW, RELUCTANTLY AND I PAID AN INSURANCE DEDUCTIBLE, EVEN THOUGH THE INTERNET IS FULL OF PEOPLE HAVING THE SAME PROBLEM. I RECENTLY WENT TO TURN ON MY REAR DEFROST AGAIN, AND FOUND THE SAME ISSUE AS THE FIRST PROBLEM, WHERE THE DEFROST WONT WORK AND THE LIKELY FIX IS REPLACING THE REAR WINDOW. THIS WILL BE THE FOURTH WINDOW IN FOUR YEARS. IS THIS SOMETHING I SHOULD EXPECT TO DO LIKE OIL CHANGES AND TIRES? THIS IS RIDICULOUS. THE EXPLODING WINDOW CAN REALLY BE AN ISSUE. SOMEONE MAY PANIC AND THINK ITS A GUNSHOT, AND CAUSE AN ACCIDENT OR IF SOMEONE WAS SITTING THERE, THEY COULD GET GLASS SLIVERS ON THEM. THIS APPEARS TO HAVE BEEN A KNOWN ISSUE FOR YEARS WITH THESE WINDOWS. WHY HAVEN'T THEY BEEN FORCED TO REDESIGN IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052442December 5, 2017
ENGINE, FUEL/PROPULSION SYSTEM
FORD'S ECOBOOST TURBO HAS LEAK AND NEEDS TO BE REPLACED. ACCELERATION HAS DECREASE POWER AND CAUSES DELAY BEFORE ACCELERATION FINALLY KICKS IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052480December 5, 2017
ENGINE
WHILE TRAVELING IN OUR 2013 F150 WITH 37,000 MILES FROM WISCONSIN TO TEXAS ON INTERSTATE 35 AT 70 MPH TOWING A 4000 LB TRAILER THE ENGINE SUDDENLY SHUT DOWN AND THE GOLD WRENCH ILLUMINATED. HAD TO QUICKLY PULL TO THE SHOULDER TO GET OUT OF THE WAY OF TRAFFIC TO AVOID GETTING REAR ENDED. THE ECOBOOST ENGINE WENT INTO LIMP MODE WHEN THE GOLD WRENCH APPEARED AND MAX SPEED WAS ABOUT 2 MPH WITH THE TRAILER ATTACHED. TURNED THE ENGINE OFF AND WHEN RESTARTED AFTER 10 MINUTES IT SEEMED TO BE BACK TO NORMAL. WENT TO THE NEAREST FORD DEALER, RUSTY ECK FORD, WICHITA, KANSAS WHERE A SELFTEST WAS PERFORMED. NO CODES WERE FOUND, NO TSB OR SSM FOUND, BUT SAID THEY SUSPECT THE THROTTLE BODY IS GOING OUT (INVOICE NO FOCS664277). CONTINUED ON OUR TRIP AND THE SAME THING HAPPENED FOUR MORE TIMES THAT SAME DAY. THE NEXT DAY OF OUR TRIP SOUTH THE TRUCK RAN FLAWLESS DURING THE REMAINING 500 MILES OF OUR TRIP. SINCE WE HAVE REACHED OUR DESTINATION THE PROBLEM HAS OCCURRED ONCE DURING LOCAL DRIVING. I AM PLANNING ON REPLACING THE THROTTLE BODY BUT NO ONE CAN ASSURE ME THE THIS WILL FIX THE PROBLEM. THIS SUDDEN LOSS OF POWER IS EXTREMELY DANGEROUS AND DEPENDING ON THE SPECIFIC ROAD AND TRAFFIC CONDITIONS COULD RESULT IN AN ACCIDENT WITH INJURIES AND/OR FATALITIES. WE WERE TERRIFIED DRIVING THROUGH FORT WORTH CONSTRUCTION AT NIGHT WITH HEAVY TRAFFIC AND ABSOLUTELY NO SHOULDERS FOR MANY MILES FEARING THE GOLD WRENCH WOULD APPEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052543December 5, 2017
SERVICE BRAKES
I BOUGHT A NEW F-150 IN 2013. THE FRONT BRAKES BEGAN PULSATING WHEN APPLIED AT 50+ MPH. THE DEALERSHIP TURNED THE ROTORS, CHARGING @ $500. ABOUT 6 MONTHS LATER WITH LESS THAN 10,000 ADDITIONAL MILES, SAME PROBLEM. DEALER SAID THIS IS NORMAL AND BRAKES WOULD HAVE TO BE REPAIRED ABOUT EVERY 10,000 MILES. RESEARCH SHOWS THIS PROBLEM TO BE PERVASIVE WITH THE F-150 BECAUSE OF INFERIOR MATERIAL USED IN THE ROTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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