Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11067253February 6, 2018
VISIBILITY/WIPER
MY WIFE STARTED THE TRUCK WITH THE REMOTE START ON THE MORNING OF 02/05/2018. SHE DID NOT NOTICE ANYTHING OUT OF THE ORDINARY UNTIL SHE GOT IN THE TRUCK TO HEAD TO WORK. SHE CALLED ME AND SAID THAT WHILE LOOKING IN THE REAR VIEW MIRROR IT LOOKED LIKE THE REAR WINDOW WAS SHATTERED. SHE STOPPED AND TOOK A CLOSER LOOK AND REALIZED THAT IT WAS SHATTERED. WE DRIVE THE TRUCK EVERY DAY AND HAVE NOT HAD ANY ISSUES WITH ANYTHING FLYING UP AND HITTING THE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067334February 6, 2018
POWER TRAIN
'ERRACTIC SHIFTING' THREE TIMES I WAS DRIVING AT 50 TO 60 MILES PER HOUR AND SUDDENLY THE ERRATIC SHIFTING (TRUCK DOWN SHIFT WITH ANY WARNING) AND THE REAR TIRES LOCKED UP IMMEDIATELY. (WHEN THIS HAPPENS THE SPEEDOMETER AND THE RPM IS ERRACTIC TOO) IT IS TOO DANGEROUS IF ANOTHER CAR WOULD HAVE COME NEAR ME WOULD HAVE CRASHED. THESE TIMES I HAD TIME TO PUT THE EMERGENCY LIGHTS. TURN OFF THE TRUCK AND TURN IT ON AGAIN, (SOMETHIMES YOU HAVE TO DO IT SEVERAL TIMES TO MAKE THE TRUCK WORK AGAIN) AND ANOTHER PROBLEM IS SOMETHIMES THE GEAR NOT ENGAGE, THE ENGINE REVS BUT IT RUNS ALMOST NOTHING) DON'T FEEL SAFE DRIVING THIS TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067137February 5, 2018
VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE WILL DOWN SHIFT RANDOMLY. THIS HAS HAPPENED WHILE PULLING OUT INTO TRAFFIC AND WHILE DRIVING ON THE INTERSTATE CAUSING THE BACK WHEELS TO LOCK UP FOR A FEW SECONDS. I TOOK THE VEHICLE TO THE DEALERSHIP A FEW MONTHS AGO AND THEY SAID THEY DID NOT NOTICE ANYTHING WRONG. IT RECENTLY STARTED DOING IT AGAIN BUT AT A MUCH MORE FREQUENT RATE. UNFORTUNATELY, I AM NOT A MECHANIC AND HAVE NO CLUE WHY IT WOULD DOWNSHIFT FOR NO REASON. I STARTED READING ABOUT OTHERS HAVING THIS ISSUE AND EVEN RECALLS FOR THE YEAR PRIOR. THIS ISSUE IS VERY DANGEROUS AND I AM NOT SURE HOW MY LOCAL DEALER SENT ME ON MY WAY KNOWING THIS HAS BEEN AN ONGOING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066667February 2, 2018
POWER TRAIN
JUST UNDER 60K MILES AND TRUCK JUMPS GEAR AT RANDOM FROM 1ST TO 5TH WHILE COMING TO A STOP OR WHILE AT A STOP AND VICE VERA WHILE ACCELERATING THROUGH 4TH-5TH GEARS THE TRUCK WILL DROP INTO 1ST GEAR RESULTING IN A TEMPORARY LOSS OF CONTROL. HAD IT HAPPEN TO ME 6 TIMES OVER SEVERAL WEEKS UNTIL THE DEALERSHIP WAS ABLE TO DIAGNOSE AND OBTAIN THE MOLDED LEAD FRAME TO REPLACE. TWICE WHILE ON A CITY STREET AT A STOP SIGN MAKING AN UPHILL TURN, SEVERAL TIMES WHILE ATTEMPTING TO EXIT A PARKING LOT. FORD HAS ACKNOWLEDGED THIS PROBLEM BY ISSUING A RECALL FOR 2011-2012 F150S AND ISSUING A TSB FOR 2013S BUT WILL NOT INCLUDE 2013S AS PART OF THE RECALL. THESE RECALLS INCLUDE # 16N02 AND #12C23. THIS ISSUE WAS AN EXPENSE OF NEARLY $500 TO ME, FORTUNATELY IT DID NOT CAUSE AN ACCIDENT AND COST A LOT MORE. FORD'S RESPONSE TO ME WAS TO KEEP MY RECEIPTS IN CASE THY ADD 2013S TO THE RECALL LIST I MAY THEN BE REIMBURSED. UNSAFE AND UNFORTUNATE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066692February 2, 2018
STEERING
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE EPS WARNING INDICATOR RANDOMLY FLASHED. THE DEALER (BELL FORD, 2401 W BELL RD, PHOENIX, AZ 85023, (602) 457-2144) DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT ISSUED A RECALL TO PROVIDE A SOLUTION; HOWEVER, THERE WERE THREE TSBS FOR THE EPS. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 40,216.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066694February 2, 2018
VISIBILITY/WIPER
I REMOTE STARTED MY VEHICLE IN THE MORNING. IT WAS 12 DEGREES OUT. GOT IN THE CAR AND DROVE IT ABOUT 2 BLOCKS ON A SLOW NEIGHBORHOOD ROAD IN A STRAIGHT LINE AND HEARD A LOUD BANG INSIDE THE CABIN. THE REAR DRIVERS SIDE BACK PANEL WINDOW HAD FULLY SHATTERED. I COULD NOT SEE OUT OF THE WINDOW AND GLASS WAS ON THE INSIDE OF MY BACK SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066196February 1, 2018
STRUCTURE:BODY
WHEN I TURNED ON THE REAR DEFROSTER MY REAR WINDOW SHATTERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065993January 31, 2018
STRUCTURE:BODY
I HEARD A LOUD POP WHILE DRIVING AND DISCOVERED ONE SECTION(DRIVER SIDE) OF MY BACK WINDOW WAS CRACKED. IT IS A POWERED WINDOW WITH DEFROST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065835January 30, 2018
POWER TRAIN
TRANSMISSION DOWN SHIFTS ERRATICALLY AND SOMETIMES WILL NOT ENGAGE WHILE DOWNSHIFTING. TRYING TO SHIFT MANUALLY WHILE VEHICLE IS MOVING WILL NOT FIX THE ISSUE. TWICE THIS HAS HAPPENED WHILE ENTERING TRAFFIC BUT BOTH TIMES I WAS ABLE TO PULL OVER, TURN THE TRUCK OFF, PUT THE TRANSMISSION IN THE PARK POSITION AND RESTART THE TRUCK, FIXING THE PROBLEM. VEHICLE IS IN THE SHOP TODAY FOR AN $800 REPAIR THAT IS NOT COVERED BY WARRANTY AND WAS TOLD THAT FORD HAS ISSUED A BULLETIN FOR THIS BUT WILL NOT ASSUME THE COST OF THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065875January 30, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 60 MPH, THE TRANSMISSION MALFUNCTIONED. THE CONTACT STATED THAT THE VEHICLE SWITCHED FROM SIXTH GEAR TO FIRST GEAR AT ONCE, WHICH CAUSED THE CONTACT TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. OCCASIONALLY, WHILE THE VEHICLE WAS STATIONARY, IT WOULD NOT ACCELERATE FORWARD. CROWN FORD IN FAYETTEVILLE, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065707January 29, 2018
POWER TRAIN
I HAVE HAD SEVERAL OCCASIONS WHERE THE VEHICLE APPEARED TO SLIP INTO A LOWER GEAR. AT LOW TO NORMAL SPEED, THIS CAUSED WHEEL SPIN AND TIRE SCREECHING. IN ADDITION, THE TRANSMISSION SEEMED SLUGGISH UPON THE OCCURRENCE AND RESISTED A RESPONSE FROM THE ACCELERATOR. THESE OCCURRENCES ALL HAPPENED IN CITY STREET DRIVING AT LOW TO MODERATE SPEEDS WHILE THE VEHICLE WAS IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065014January 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY/WIPER
1/26/17: IT WAS 45 DEGREES THIS MORNING SO I USED THE REMOTE START (FACTORY SUPPLIED ON KEY REMOTE) TO GET MY TRUCK RUNNING BEFORE LEAVING FOR WORK. AS I WALKED OUTSIDE (DID NOT TOUCH THE TRUCK), I HEARD A LOUD GUNSHOT. THINKING SOMETHING HAD FALLEN ON THE TRUCK I LOOKED UP AND IT WAS NOT PARKED UNDER ANYTHING. I WALKED AROUND THE TRUCK TO FIND THAT THE DRIVERS SIDE PANEL OF THE BACK WINDOW WAS SPIDERED. AGAIN, I WAS NOT DRIVING OR PARKED UNDER OR AROUND SOMETHING THAT COULD HAVE IMPACTED MY TRUCK/WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065291January 26, 2018
POWER TRAIN
UPON ACCELERATION, GENERALLY FROM A STOP, THE VEHICLE WILL, THUD, LOSE POWER AND CEASE TO ACCELERATE DESPITE PEDAL BEING PUSHED. IT ALSO TENDS TO BE ACCOMPANIED BY THE SPEEDOMETER JUMPING. NO WARNINGS OR MESSAGES ARE DISPLAYED IN THE VEHICLE. AFTER PRESSING THE PEDAL SEVERAL TIMES AND NEARLY ROLLING TO A STOP, CONTROL OVER ACCELERATION WILL EVENTUALLY RESUME. THE LOSS OF CONTROL OVER ACCELERATION CAUSES A SAFETY RISK, ESPECIALLY WHEN PULLING OUT INTO TRAFFIC. THIS ISSUE DOES NOT OCCUR CONSISTENTLY, BUT WAS HAPPENING WITH SOME REGULARITY APPROXIMATELY 1 MONTH AGO AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064853January 25, 2018
POWER TRAIN
TRUCK HAS LEAKING RADIATOR HOSES. WENT TO LOCAL FORD DEALERSHIP FOR REPLACEMENT PARTS. WAS TOLD THAT I AM NUMBER 70 IN LINE FOR THOSE PARTS. RADIATOR FLUID ALWAYS LOW, CONSTANTLY REFILLING IT. THIS IS DANGEROUS DUE TO THE AMOUNT OF FLUID THAT LEAKS OUT ON A DAILY BASIS. VERY NERVOUS ABOUT DRIVING TRUCK, FEAR THAT IT MAY BREAKDOWN ON ME AND LEAVE ME STRANDED ON SIDE OF ROAD. CONCERNED ABOUT THE BACKLOG AND WAITING SO LONG FOR PARTS. IS THIS A PROBLEM WITH ALL F150 RADIATOR HOSES, AND IF SO SHOULDN'T FORD ISSUE A RECALL AND FIX THE PROBLEM. I AM WORRIED T4HAT I AM GOING TO BREAKDOWN ON THE SIDE OF A ROAD LATE AT NIGHT IN 0' WEATHER AND TRY TO FIND A TOWN TRUCK. I ONLY HAVE ONE VEHICLE AND NOT ABLE TO RENT A CAR FOR SEVERAL WEEKS WHILE MY GARAGE WAITS FOR THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064604January 24, 2018
UNKNOWN OR OTHER
HEADING EAST ON HWY 18 AT 55 MPH BETWEEN COBB AND EDMUND WI, WHICH IS A VERY STRAIGHT, SMOOTH SECTION OF HIGHWAY, I HEARD A VERY LOUD BANG. I THOUGHT I MUST HAVE LOST A CHUNK OF ICE UNDERNEATH THE TRUCK, BUT IT WAS SO LOUD, I WAS SKEPTICAL THAT WAS TRULY IT. MY REAR WINDOW DEFROST LIGHT FLICKERED ON AND OFF A FEW TIMES DURING THE DRIVE, BUT I DIDN'T NOTICE UNTIL I GOT TO WORK (ABOUT 8 MILES LATER) THAT THE REAR WINDOW ON THE DRIVER'S SIDE WAS COMPLETELY SHATTERED, BUT STILL INTACT WITH THE FRAME. IMMEDIATELY DROVE TO THE DEALERSHIP WHERE I WAS TOLD THEY'VE HEARD OF THIS, BUT THERE IS NO RECALL. I HAVE A FRIEND WHO OWNS A BODY SHOP AND HE SUGGESTED I COVER THE SHATTERED GLASS WITH CRASH WRAP, SO I TOOK IT THERE AND THEY DID SO. IF I HAD A CHILD IN THE BACK SEAT, THEY COULD HAVE HAD HEARING DAMAGE FROM THE LOUD POP THAT OCCURRED. I'M VERY UPSET THAT THEY ARE AWARE OF THE PROBLEM, WHICH HAS PERSISTED OVER 7 YEARS ACCORDING TO RESEARCH, AND HAVE DONE NOTHING TO REMEDY THE SITUATION OR PROVIDE COMPENSATION FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064392January 23, 2018
STEERING
WHEN DRIVING APPROXIMATELY 20+ MPH AND TURNING TO THE LEFT, THE STEERING WHEEL INTERMITTENTLY GETS HUNG UP WHEN RETURNING TO CENTER AND TAKES SOME EFFORT TO GET IT TO CONTINUE ON. THIS ONLY HAPPENS ON LEFT TURNS, NO ISSUE WITH RIGHT TURNS AT ALL. THE ISSUE STARTED BEING NOTICED APPROXIMATELY 8 MONTHS AGO, BUT SEEMS TO HAPPEN MORE OFTEN NOW. TOOK IT INTO THE FORD DEALER AND WAS DIAGNOSED AS AN EPAS (ELECTRONIC POWER ASSIST STEERING) SYSTEM THAT NEEDS TO BE REPLACED. THIS IS NOT A TYPICAL PART THAT WEARS OUT AND REPAIRS ARE ESTIMATE AT $1800. VEHICLE ONLY HAS LESS THAN 60K MILES WHEN PROBLEM STARTED. IN DOING SOME RESEARCH, THIS IS NOT AN UNCOMMON PROBLEM WITH THIS MAKE AND MODEL & CAN LEAD TO SERIOUS INJURY IF SYSTEM COMPLETELY FAILS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063944January 21, 2018
POWER TRAIN
IN THE LAST COUPLE OF WEEKS THE TRANSMISSION IS SHIFTING ERRATICALLY, LAST WEEK IT SHIFTED FROM 1ST TO 5TH, TRUCK WENT LIMP HAD TO STOP IN THE MIDDLE OF THE ROAD DUE TO LOSS OF POWER SHIFT INTO NEUTRAL AND GO BACK TO D. TODAY WHILE DRIVING ON THE HIGHWAY THE TRANMISSION SHIFTED DOWN TO 1ST GEAR CAUSING THE TRUCK TO SKID DUE TO THE SUDDEN DOWNSHIFT WHILE I WAS AT AROUND 50MPH. MIND YOU I WAS JUST GETTING ON THE HIGHWAY WHEN THIS HAPPENED NEEDLESS TO SAY IT WAS SCARY. I HAD PULL INTO THE SHOULDER TO REGROUP MYSELF, TURN THE VEHICLE OFF AND THEN GET ON THE ROAD AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063923January 20, 2018
UNKNOWN OR OTHER
THE WINDSHIELD WASHER NOZZLE FREEZES SHUT. FLUID IN THE REEAVOR IS OK AND THE LINES GOING FROM THE RESEVOR TO THE NOZZLE IS SOFT AND NOT FROZEN. THE FLUID IS PROTECTED TO -35 AND THE TEMP WAS ONLY -10. MY FRIEND HAS A 2014 F150 AND IT DOES THE SAME. IT'S DANGEROUS CAUSE WE CAN'T CLEAN THE WINDSHIELD. IT HAPPENS IF THE VEH IS MOVING OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063848January 20, 2018
VISIBILITY/WIPER
WHILE DRIVING TO WORK ON THE MORNING OF JANUARY 18, 2018, I HEARD MY TRUCK MAKE A FAIRLY LOUD "POP" SOUND THAT CAME FROM SOMEWHERE DIRECTLY BEHIND ME. DUE TO THE COLD TEMPERATURES WE HAVE BEEN EXPERIENCING HERE IN INDIANA I DIDN'T THINK MUCH OF THE SOUND. I ASSUMED IT WAS JUST COLD PARTS MOVING OR MAYBE I HAD RAN OVER A SMALL POT-HOLE. AFTER FINISHING MY WORK DAY I RETURNED TO MY TRUCK, WHICH WAS LOCKED AND PARKED IN A SAFE LOCATION AWAY FROM ANY HAZARDS, TO FIND MY REAR WINDOW BLOWN OUT ON THE DRIVERS SIDE. THE WINDOW WAS COMPLETELY SHATTERED INTO TINY PIECES BUT MANAGED TO STAY HELD TOGETHER BY THE FACTORY TINT I ASSUME. HOWEVER THERE WAS A SMALL HOLE WHERE GLASS WAS MISSING IN THE CENTER PORTION OF THE WINDOW. ONE COULD TELL BY LOOKING AT THE WINDOW THAT IT HAD EXPLODED FROM THE INSIDE OUT BECAUSE THE WINDOW WAS PUSHED OUTWARD TOWARD THE TRUCK BED WITH SOME SMALL PIECES OF GLASS LANDING IN THE BED OF THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063859January 20, 2018
FUEL/PROPULSION SYSTEM
TAKATA RECALL, MY TIMELINE ON 01/12/2018 I TOOK MY 2013 TO GOODYEAR TO GET 100,000 MILES SERVICE. I HAD COOLING SYSTEM FLUSH, REAR DIFFERENTIAL DRAIN AND REFILL,TRANSMISSION FUILD EXCHANGE AND REPLACE PLATINUM SPARK PLUGS AT TIME OF SERVICE ODM WAS AT 10205. ON SATURDAY 01/13 TRANSMISSION SHIFT WAS NOT SMOOTH, I TOOK TUCK BACK TO GOODYEAR. I WAS TOLD THAT ALL CHECKED OUT GOOD, BUT ANOTHER QUART OF TRANSMISSION FLUID WAS ADDED. I DROVE TRUCK ON LOCAL STREET AND ON HIGHWAY NO TROUBLE. ON TUESDAY 01/15 WHEN I LEFT HOME RUNNING ERRANDS TRUCK TOOK HARD SHIFT. I TOOK TRUCK TO GOODYEAR, I WAS TOLD THAT TECHNICIAN DROVE TRUCK NO TROUBLE FOUND. ON WEDNESDAY 01/17 I LEFT HOUSE TWO TIMES. FIRST TIME OUT NO TROUBLE. SECOND TIME OUT I WENT OUT ON MY WAY BACK HOME TRUCK HARD SHIFT SEVERAL TIMES. THEN THERE WAS A SOUND LIKE A BUZZ SAW. BOTH TRIPS WHERE TO THE SAME LOCATION LESS THAN 4 MILES ROUND TRIP. ON THURSDAY 01/18 I CALLED GOODYEAR SPOKE WITH ORIGINAL SERVICE MANAGER TOLD HIM OF TROUBLE I WANTED HIM TO TAKE A RIDE WITH ME. WE DID HE FELT HARD SHIFT IN TRANSMISSION AND HEARD BUZZ SAW NOISE EVEN DOUGH SOUND WAS FAINT. HE SUGGESTED AND GAVE ME A COUPON FOR A FREE DIAGNOSTIC TEST AT AAMCO. I TOOK TRUCK TO AAMCO ON THURSDAY 01/18 LEFT TRUCK OVER NIGHT. I PICKED UP TRUCK ON FRIDAY 01/19, AAMCO FOUND NO TROUBLE. ON MY WAY HOME TRUCK WAS PERFORMING LIKE IT WAS BEFORE I TOOK TRUCK TO GOODYEAR. I WAS FEELING GOOD AGAIN ABOUT MY TRUCK THEN THERE WAS A UNSMOUTH SHIFT. SEVERAL MILES LATER A LOUD BUZZ SAW SOUND. THIS IS SATURDAY MORNING I AM GOING BACK TO GOODYEAR AND SEE WHAT SHOULD BE MY NEXT MOVE. AGAIN I HAD NO TROUBLE WITH TRUCK BEFORE I WENT TO GOODYEAR. IF I HAD TRANSMISSION TROUBLE I WOULDN'T HAVE GONE TO GOODYEAR TO HAVE IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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