Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11253163September 4, 2019
ELECTRICAL SYSTEM
I HAVE HAD ISSUES WITH ERRORS/FAILED SENSORS FOR THE TIRE PRESSURE MONITORING SYSTEM ON THIS VEHICLE. AFTER 2 TRIPS TO THE DEALERSHIP AND CHANGING 2 SENSORS THE ISSUE WAS STILL PRESENT. I ACCIDENTALLY IDENTIFIED THE SOURCE OF THE ISSUE - INTERFERENCE FROM A DASHCAM - A REXING V1P PRO 3RD GENERATION. MEASURED ON A SPECTRUM ANALYZER THIS INTERFERENCE IS AT 312 MHZ AT AROUND (-78 DBM 1 M FROM THE DASHCAM) WHILE THE TPMS SENSORS OPERATE AROUND 315 MHZ AND MEASURE AROUND -82 DBM AT THE SAME LOCATION. THIS LEVEL OF INTERFERENCE (EVEN IF IT IS IN EXCESS OF FCC PART 15 EMISSIONS - AND I WILL BE CHECKING WITH THE FCC ALSO) AT THIS KIND OF FREQUENCY SEPARATION SHOULD NOT CAUSE ERRORS OR A FAILURE IN THE TPMS MONITORING SYSTEM. ALSO OF CONCERN IS THAT THE ERRORS DO NO SHOW UP FOR 45 MIN-1 HR OF DRIVING DESPITE TPMS DATA FROM ONE OR MORE WHEEL NOT BEING RECEIVED FOR THIS DURATION (CONFIRMED THROUGH ODBII DATA). THIS ALL POINTS TO A POORLY/CHEAPLY DESIGNED TPMS RECEIVER MODULE THAT IS PRONE TO FAILURE IF EXPOSED TO RF FROM ANY NUMBER OF DEVICES. I AM ALSO AN AMATEUR RADIO OPERATOR AND DO 2-WAY RADIO WORK FOR THE FEDERAL GOVERNMENT SO IT CONCERNS ME THAT EVEN NORMAL LMR OPERATION IN ONE OF THESE VEHICLES COULD CAUSE A SAFETY ISSUE. THE TPMS RECEIVER SHOULD BE TESTED FOR REASONABLE RELIABILITY IN THE PRESENCE OF RF IN ADJACENT SPECTRUM AND RECALLED IF NOT COMPLIANT WITH FCC PART 15 OR NHTSA OPERATIONAL REQUIREMENTS. THE DEALER/MANUFACTURER HAVE REFUSED TO EVEN LOOK INTO THIS ISSUE BEYOND WHAT THEY HAVE ALREADY DONE AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253051September 3, 2019
POWER TRAIN
INTERMITTENTLY WHEN ACCELERATING, THE TRANSMISSION HARD SHIFTS COMING OUT OF 3 AND 6TH GEAR, CAUSING THE VEHICLE TO SUDDENLY SLOW DOWN BEFORE UP SHIFTING. THE STUMBLE CAN BE HARD ENOUGH TO CAUSE THE SEAT BELT RETRACTOR TO LOCK. REPEATED VISITS TO THE DEALER DID NOT RESOLVE THE PROBLEM. THEY SAID THAT IS NORMAL OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251959August 28, 2019
STRUCTURE
I PURCHASED A TRUCK IN MARCH 2019 ,IT WASN'T UP TO THE SPECS REPRESENTED, THE DEALER SWAPPED THE TRUCK FOR ANOTHER NEW 2018, ON APRIL 2019. THE PROBLEM CENTERS AROUND THE TRAILER HITCH BEING REPRESENTED AS A CLASS 4 HITCH ON THE OPTION PACKAGE YET ITS IS CLEARLY LABELED AS ONLY A CLASS 3, UP TO 5000 #'S ON THE LABEL ON THE HITCH ITSELF. I AM NOT GETTING A DEFINITE ANSWER FROM FORD OR THE DEALER AS TO WHAT THE TOWING CAPACITY ACTUALLY IS AT THIS TIME. FORD REFUSES TO SEND THE PROPER HITCH TO THE DEALER TO INSTALL AND I'VE BEEN GIVEN CONFLICTING ANSWERS AS TO WHAT IT IS RATED FOR, AND WHY THE WINDOW STICKER ON SOME TRUCKS SAY CLASS FOUR ,BUT THE LABEL ON THE HITCH SAYS ONLY 5000#'S. THE DEALER WENT BY THE OPTIONS SUPPLIED WITH THE TRUCK WHEN THEY SWAPPED THEM IN APRIL, ONLY TO FIND OUT THAT THE SAME PROBLEM EXISTS WITH THIS TRUCK. I AM CONCERNED THAT IF I TOW MY 7000# TRAILER I'LL BE OUT SIDE THE LEGAL LIMIT FOR THE HITCH, ALSO IT COULD BE EXPOSING MYSELF AND OTHERS TO AN UNSAFE CONDITION. I HAVE CONTACTED MR. MAURICE HICKS AT D.O.T. AND HAVE PASSED ALONG TO HIM PICTURES HE NEEDED TO IDENTIFY THE PROBLEM. HE SUGGESTED I CONTACT SAFERCAR TO START THE PROCESS . MYSELF AND THE SERVICE MANGER AT THE DEALER EXAMINED SEVERAL NEW TRUCKS ON HIS LOT AND DISCOVERED THAT IT SEEMS TO OCCUR COMMONLY AS TO THE OPTION PACKAGE WITH THE TRUCK AND / OR THE WINDOW STICKER ON THE TRUCK DON'T MATCH THE LABELING ON THE HITCH ITSELF, SAYING CLASS 4 BUT LABELED FOR A CLASS 3. I HAVEN'T BEEN USING THE TRUCK FOR OVER 4 MONTHS TO TOW ANYTHING OVER THE RATING ON THE LABEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246533August 26, 2019
VISIBILITY/WIPER
WHEN I CLOSED THE DRIVER SIDE DOOR ON MY TRUCK THE ENTIRE REAR WINDOW SHATTERED. THE OUTSIDE TEMPERATURE AT THE TIME WAS APPROXIMATELY 95 DEGREES F. THE VEHICLE WAS STATIONARY AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245441August 21, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2018 FORD F-150. WHEN THE CONTACT'S WIFE ENTERED THE VEHICLE, THE FRONT DRIVER'S DOOR WOULD NOT LATCH/SHUT. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED WITH THEIR 2017 FORD F-150. THE CONTACT BACKED THE VEHICLE INTO THE SUNLIGHT, WAITED FIFTEEN MINUTES, AND WAS ABLE TO LATCH AND CLOSE THE DRIVER'S DOOR. THE CONTACT TOOK THE VEHICLE TO NICK NICHOLAS FORD INC (2901 FL-44, INVERNESS, FL 34453, 352-726-1231) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES), ALTHOUGH HIS 2017 F-150 WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245177August 20, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2018 FORD F-150. WHILE STARTING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TRANSMISSION. THE CONTACT MENTIONED THE NOISE STOPPED AFTER THE VEHICLE WAS STARTED. IN ADDITION, THE DRIVE LINE WAS TURNING WHILE IN PARK. THE VEHICLE WAS TAKEN TO KENDALL FORD OF EUGENE (344 GOODPASTURE ISLAND RD, EUGENE, OR 97401, (855) 981-5490) WHERE THEY INFORMED THE CONTACT THAT THE FAILURE WAS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TR *TT CONSUMER STATED MY F150 BACKING UP AT START UP WHILE IN PARK.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244494August 16, 2019
POWER TRAIN
TRANSMISSION MAKES WHINING/GRINDING NOISE WHEN DOWNSHIFTING FROM 4TH TO 1ST GEAR AT LOW SPEEDS. TRANSMISSIONS MAKES CLUNKING NOISES AND JERKS WHEN SHIFTING THROUGH HIGHER GEARS ON ALL TYPES OF ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243556August 13, 2019
POWER TRAIN
10R80 TRANSMISSION. CLUNKING, FAILURE TO SHIFT TO 9TH OR TH GEAR ON LEVEL OPEN ROAD TILL YOU HAVE TRAVELED FOR A LONG DISTANCE. SOME TIME YOU GET A MESSAGE SAYING DRIVE MODE NOT AVAILABLE. MODE SELECT IS SET TO NORMAL 1ST POSITION. CLUNLKS WHEN DOWN SHIFTING IN TOW HAUL MODE, THAT IS IF IT WORKS AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240772July 31, 2019
UNKNOWN OR OTHER
WHILE MY 2018 FORD F150 WAS PARKED UNDER MY CARPORT IN 73 DEGREES WEATHER IN THE SHADE I OPENED MY TRUCK DOOR AN CLOSED MY TRUCK DOOR AN THE REAR WINDOW SHATTERED IN A MILLION PIECE'S FORD WILL NOT COVER THE COST MY TRUCK HAS 9000 MILES ON IT I SEE THAT HUNDRED'S OF PEOPLE HAVE HAD THE SAME THING HAPPEN TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234495July 24, 2019
UNKNOWN OR OTHER
THIS IS A WELL KNOWN ISSUE. WHEN IT IS COLD THE DOORS MAY OR MAY NOT LATCH. YOU HAVE TO DRIVE YOUR VEHICLE HOLDING THE DOOR. I HAD TO TAKE IT TO A DEALER SEVERAL TIMES HOLDING MY DOOR CLOSED GOING DOWN THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234312July 23, 2019
POWER TRAIN
TRANSMISSION HAS A SHUDDER WHEN UNDER A LOAD. YOU CAN PUSH THE ACCELERATOR JUST ENOUGH AT HIGHER SPEEDS THAT IT DOESN'T DOWN SHIFT TO MAKE IT SHUDDER. FEELS LIKE A MISFIRE BUT NO CODES. ALSO PERIODICALLY WHEN YOU PUT THE TRUCK IN REVERSE IS SHAKES. MY DEALER HAS REPLACED THE TORQUE CONVERTER AND VALVE BODY ON THE TRANSMISSION PER FORDS RECOMMENDATION BUT STILL NO FIX. TRUCK IS STILL WELL INSIDE FACTORY WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233457July 19, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
WHILE DRIVING DOWN INTERSTATE 10, MY TRANSMISSION ABRUPTLY DOWNSHIFTED TO 1 AT ~55 MPH!! THIS WAS THE WORST OF SEVERAL INSTANCES OF THE TRANSMISSION EITHER FAILING TO SHIFT PROPERLY OR JERKING THE VEHICLE WHEN SHIFTING GEARS. I'VE ALSO HAD THE VEHICLE STUCK IN 2ND GEAR WHILE TRYING TO ENTER THE FREEWAY. THE DEALERSHIP AND FORD MOTOR COMPANY SHOW NO CONCERN AS THEY RELY ON SERVICE CODES INSTEAD OF ROAD TESTS AND CUSTOMER INPUT. I HOPE I'M ABLE TO GET ANOTHER VEHICLE FROM A MANUFACTURER I CAN TRUST. IT'S UNFORTUNATE BECAUSE I HAVE OWNED FORD F-150S FOR THE PAST 6 YEARS AND DRIVEN THEM SINCE HIGH SCHOOL. THIS NEW 10-SPEED TRANSMISSION SHOULD'VE NEVER BEEN RELEASED TO THE PUBLIC. I SEE OTHERS ARE HAVING THE SAME ISSUE SO HOPEFULLY A CLASS ACTION LAWSUIT IS SOON TO FOLLOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233255July 18, 2019
WHEELS
I PURCHASED A NEW 2018 F-150 PLATINUM WITH HANKOOK DYNAPRO HTM 275/55/20 TIRES. AT 5,000 MILES THE REAR DRIVER TIRE DEVELOPED A BULGE IN THE SIDEWALL APPROXIMATELY 3 INCHES LONG AND 3/4 INCH WIDE FROM CENTER OF SIDEWALL TO THE TREAD. AT 7,500 MILES A SIMILAR BULGE DEVELOPED IN THE FRONT DRIVER TIRE. FRONTIER FORD IN SANTA CLARA, CA SERVICE DEPARTMENT TOLD ME TO CALL HANKOOK AND HANKOOK TOLD ME IT WAS THE DEALERS RESPONSIBILITY TO WARRANTY THE TIRE. THESE TIRES ARE DEFECTIVE AND UNSAFE TO DRIVE ON AND I NEED HELP TO GET SOMEONE TO TAKE ACTION. THERE ARE SEVERAL REPORTS ONLINE REGARDING HANKOOK TIRE SIDEWALL AND TREAD DEFECTS AND THIS TIRE NEEDS TO BE ADDED TO A RECALL LIST BEFORE IT CAUSES HARM. PICTURES AND SERVICE RECORDS CAN BE OBTAINED FROM FRONTIER FORD AND FORD MOTOR CORP CASE #CAS-22012913. IF YOU ARE EXPERIENCING A SIMILAR ISSUE WITH HANKOOK TIRES PLEASE REPORT YOUR CONCERNS TO HELP PREVENT THESE TIRES FROM CAUSING AN ACCIDENT OR REAL HARM. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232870July 17, 2019
VISIBILITY/WIPER
BRAND NEW TRUCK WITH 750 MILES WAS STATIONARY AT A LIGHT WITH CARS STATIONARY ALL AROUND WHEN OUT OF NOWHERE A HUGE BOOM/EXPLOSION HAPPENED. I LOOK IN THE REARVIEW MIRROR AND SEE THAT THE ENTIRE REAR WINDOW(SAVE THE MIDDLE SLIDER WINDOW THAT'S ONE A SEPARATE TRACK) HAS SHATTERED, BUT MOSTLY INTACT, INTO A MILLION PIECES. UPON CLOSE INSPECTION I NOTICED 99% OF THE GLASS IN THE BED AND OF TRUCK AND A FEW VERY SMALL PARTICLES ON THE REAR HEADRESTS. THE TWO NOTICEABLE HOLES IN THE REAR WINDOW ARE ON OPPOSITE SIDES FROM EACH OTHER AND ARE PROTRUDING OUT AS THOUGH SOMETHING TRANSPIRED IN THE CAB AND BLEW THE GLASS OUTWARDS. NO FOREIGN OBJECTS FOUND IN THE VEHICLE OR IN THE BED, NO OTHER DAMAGE TO THE TRUCK OR REMAINING WINDOWS. NO MACHINERY OPERATING IN THE AREA OR LANDSCAPE WORK NEARBY. I PURCHASED THE KING RANCH DIESEL HALF TON NEW FROM BAYTOWN FORD THREE WEEKS AGO, JUNE 28TH, 2019. THE TRUCK HAD 90 MILES ON IT AT DELIVERY AND I HAD IT REPLACED WITH FORD OEM PARTS THE NEXT DAY AT A COST OF $750. BAYTOWN FORD HAS FILED A CLAIM ON MY BEHALF WITH FORD; THEY AREN'T OPTIMISTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231860July 15, 2019
ENGINE
WHEN STARTING ENGINE IT WILL HIT VERY HARD SOUND LIKE THE TRANSMISSION BUT IN FACT IS CHAIN TENSIONER. TOOK TO DEALER AND THEY SAID THAT THERE SEEING A LOT OF THESE ISSUES WITH THE 5.0 THIS NEEDS ADDRESSED AS I'M LUCK ENOUGH THAT IT WAS STILL UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230386July 9, 2019
ENGINE
ON TWO SEPARATE OCCASIONS (DIFFERENT TRIPS) WHILE PULLING A 21' CAMPER ON THE INTERSTATE AT 60-65 MPH, MY TRUCK WOULD IMMEDIATELY STALL WHEN ATTEMPTING TO START IT AFTER GETTING GAS. I WOULD HAVE TO REV THE ENGINE IN ORDER TO KEEP IT RUNNING AND THEN A PROMINENT "CLUNK" WOULD SOUND WHEN I PUT IT IN DRIVE. IT RAN ROUGH INITIALLY BUT SEEMED TO OPERATE OKAY ONCE MOVING AND WOULD ONCE AGAIN DIE OUT IF THE ENGINE WAS TURNED OFF AND RE-STARTED. LET IT SET FOR AN HOUR WHILE EATING AND IT'S OKAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230090July 8, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2018 FORD F-150. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT WAS CRACKED FROM THE INSIDE. AS A RESULT, ONLY ONE HEADLIGHT WAS FUNCTIONAL. THE CONTACT HAD DIFFICULTY DRIVING AT NIGHT BECAUSE ONE LIGHT WAS DIMMER THAN THE OTHER. THE VEHICLE WAS DRIVEN TO ANCIRA FORD (501 10TH ST, FLORESVILLE, TX 78114, (830) 216-4040) TO BE DIAGNOSED, BUT THEY DID NOT KNOW HOW TO REPAIR THE INTERNAL CRACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS A STRESS MARK, AND THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229493July 4, 2019
STRUCTURE:BODY
I BOUGHT THIS TRUCK IN FEBRUARY OF 2019. SINCE THEN THE TAILGATE HAS OPENED ON ITS OWN WHILE I WAS DRIVING 5 TIMES. THIS LAST TIME WAS ON JULY 2ND, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228674July 1, 2019
STEERING
TL* THE CONTACT OWNS A 2018 FORD F-150. WHEN APPROACHING A STOP OR MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL SEIZED. THE CONTACT CRACKED HIS ELBOW WHILE ATTEMPTING TO TURN THE STEERING WHEEL. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT HAD TO USE MORE FORCE THAN USUAL TO TURN AND STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO OTHER UNKNOWN DEALERS AND SERVICED FIVE TIMES, BUT EACH REPAIR FAILED. THE VEHICLE WAS DRIVEN TO ASTROG FORD (2028 7TH ST, PARKERSBURG, WV 26101, (304) 485-8585) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL MODULE NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT WAS "THE NATURE OF THE TRUCK AND THEY SHOULD DEAL WITH IT". THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,329.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11222688June 26, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT HEARD A POP SOUND WHILE TRYING TO BRING THE VEHICLE TO A HALT. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE FROM THE CENTER LANE TO THE LEFT LANE UNTIL HE REACHED A PARKING LOT. THE CONTACT WAS ABLE TO COAST THE VEHICLE UNTIL IT STOPPED. THE VEHICLE WAS TOWED TO ALL AMERICAN FORD (3306 BRIDGE AVE, POINT PLEASANT, NJ 08742, 732-451-3582) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER MALFUNCTIONED AND CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE REPAIR WAS PENDING. THE FAILURE MILEAGE WAS 37,037.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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