Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11090916April 29, 2018
ENGINE, POWER TRAIN
ON APRIL 14, 2018 I WAS DRIVING MY 2013 F-150 ON THE HIGHWAY APPROXIMATELY 70MPH IN THE RAIN WHEN THE BACK WHEELS SUDDENLY LOCKED UP AND I ABRUPTLY BEGAN STOPPING AND I LOST CONTROL, FISHTAILING TO THE LEFT AND RIGHT (ALMOST TO A SPIN), BARELY MISSING VEHICLES AROUND ME AND THE WALL TO THE LEFT. THE CAR BEHIND ME SOMEHOW VEERED AROUND AND MISSED ME TOO. AS THIS WAS HAPPENING THE TRUCK WAS MAKING A LOUD NOISE AS IT AUTOMATICALLY SLOWED DOWN. I SOMEHOW MADE IT TO THE SIDE OF THE ROAD WHERE I PARKED AND SHUT THE TRUCK OFF AND TRIED TO SETTLE DOWN AND GAIN MY COMPOSURE (...IT WAS SCARY, I THOUGHT I WAS GOING TO DIE FROM THIS INCIDENT!). I RESTARTED THE TRUCK AND SLOWLY BEGAN DRIVE. IT SEEMED TO DRIVE OK SO I DECIDED TO TAKE THE TRUCK TO THE DEALER FOR SERVICE. AS I WAS DRIVING CAUTIOUSLY, WELL BELOW THE SPEED LIMIT ON A 40MPH ROAD THE ENGINE THEN SHUT DOWN AND I COULD SEE A SCREEN APPEAR WITH "LOW OIL PRESSURE". I GLIDED TO A PARKING LOT AND HAD MY TRUCK TOWED TO THE DEALER WHERE I PURCHASED THE TRUCK (SUBURBAN FORD OF WATERFORD MICHIGAN). THE DEALER SAID THERE WAS A KNOCK IN THE ENGINE AND SAID IT THREW A ROD. THEY SAID THE ENGINE FAILURE WAS THE RESULT OF THE WHEELS LOCKING UP. I RESEARCHED AND FOUND THE EXACT SAME ISSUE ON 2013 F-150'S WITH THE TRANSMISSION AUTOMATICALLY DOWNSHIFTING TO A LOW GEAR CAUSING THE REAR WHEELS TO LOCK UP. THE DEALER SAID THEY WERE AWARE OF THIS AND SAID THERE IS A RECALL FOR THIS ON 2011 AND 2012 F-150'S FOR THIS BUT NO RECALL PRESENTLY ACTIVE ON THE 2013 F-150. I PURCHASED A FULL WARRANTY FOR THE TRUCK WHEN NEW BUT THE TRUCK IS JUST OUT OF WARRANTY AT 110K MILES. THE DEALER SAID THEY COULD PROVIDE A REFURBISHED ENGINE FOR $10,000. I'VE BEEN GOING BACK AND FORTH WITH FORD AND THE DEALER AT THIS POINT. THIS IS A VERY DANGEROUS LIFE THREATENING ISSUE. SEE: HTTP://AUTOWEEK.COM/ARTICLE/RECALLS/FORDS-DOWNSHIFTING-RECALL-MAY-EXPAND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090227April 26, 2018
STEERING:COLUMN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE STEERING COLUMN SEIZED AND IT REQUIRED ADDITIONAL EFFORT TO STEER THE VEHICLE. THE FAILURE WAS INTERMITTENT AND OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090233April 26, 2018
STEERING
STARTED HAVING A PROBLEM YESTERDAY WITH THE STEERING CATCHING ON TURNS, IT FREEZES UP AND IS DIFFICULT TO TURN. HAD A MECHANIC LOOK AT IT AND HE SAID THE ELECTRONIC STEERINIG ASSIST IS GOING BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089939April 24, 2018
POWER TRAIN
THE TRANSMISSION WILL SHIFT OUT OF GEAR, INTO A HIGHER GEAR, OR INTO A LOWER GEAR WITHOUT WARNING. THE SPEEDOMETER GOES TO ZERO AND THE RPMS WILL RACE TO 5000 OR 6000. THE WORST INSTANCE OF THIS HAPPENED AT 60 MPH WHEN IT ALL OF A SUDDEN SHIFTED INTO FIRST GEAR CAUSING THE REAR TIRES TO SQUEAL, THE ENGINE TO REV, AND ALSO LOOSE CONTROL OF THE VEHICLE. THE ERROR CODE OF A "WRENCH" POPPED UP ON THE DASHBOARD. IN MY RESEARCH, THE 2011 AND 2012 F150S HAVE ALREADY BEEN RECALLED BUT THIS NEEDS TO INCLUDE THE 2013 AS WELL. THE REPAIR IS THE "LEAD FRAME" IN THE TRANSMISSION AT A COST OF OVER $1,000. THIS IS A VERY SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089940April 24, 2018
POWER TRAIN
UNEXPECTED VEHICLE DOWNSHIFT. UNEXPECTEDLY DOWNSHIFTS WHILE DRIVING HIGHWAY SPEEDS. SPEEDOMETER WILL WAIVER ERRATICALLY OR BOTTOM OUT DOWN TO ZERO. GEAR INDICATOR WILL DROP TO 1ST, GO BACK TO 5TH, AND WAIVER ANYWHERE IN BETWEEN. VEHICLE COMES TO SUDDEN DROP IN SPEED WHICH BARKS THE TIRES AND THROWS THE DRIVER FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089595April 23, 2018
POWER TRAIN
TRANSMISSION SUDDENLY DOWNSHIFTS, CAUSING BRAKE SQUEALING AND RAPID SPEED REDUCTION, EXTREMELY DANGEROUS AS HAS OCCURRED ON HIGHWAY. ALSO SOMETIMES WILL PUT IN DRIVE AND SAYS IS IN 5TH GEAR BUT WON'T MOVE, OR OTHER TIMES WILL NOT SHIFT OUT OF FIRST GEAR. VERY DANGEROUS ISSUE! HAS OCCURRED NUMEROUS TIMES OVER PAST MONTH BUT DOESN'T GENERATE A CODE OR WARNING LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089753April 23, 2018
POWER TRAIN
TRANSMISSION DOWNSHIFTS WITHOUT NOTICE FROM 6TH GEAR TO 1ST GEAR WHILE TRAVELING AT HIGH SPEEDS RESULTING IN REAR TIRES LOCKING UP. PERIODICALLY SHIFTS FROM PARK DIRECTLY TO 5TH GEAR AND GEAR SELECTION CANNOT BE OVERRIDDEN BY THE DRIVER UNLESS THE VEHICLE IS TURNED OFF AND RESTARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089302April 22, 2018
POWER TRAIN
WHILE DRIVING 45 OR 50 MILES PER HOUR THE TRANSMISSION DOWNSHIFTED FROM 6TH GEAR TO 1ST CAUSING THE WHEELS TO LOCK UP AND PUTTING ME INTO A SKID. THE REAR OF THE TRUCK FISHTAILED TO THE RIGHT HITTING A CURB. IF A CAR WAS PARKED THERE OR A PEDESTRIAN WAS WALKING, THINGS COULD HAVE BEEN MUCH WORSE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089108April 20, 2018
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. UPON RESEARCHING THE MATTER, THE CONTACT FOUND THAT THE FUEL PUMP FUSE WAS MELTING. THE CONTACT CALLED A LOCAL DEALER (MOYER FORD SALES INC., 10111 STATE HIGHWAY 59 S, DIRECTIONS FOLEY, AL 36535, (888) 699-3441) BUT WAS UNABLE TO SPEAK WITH ANYONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11088895April 18, 2018
POWER TRAIN
TRANSMISSION SHIFTS ERRATICALLY. SOMETIMES IT DOES NOT SHIFT DOWN FROM 5TH GEAR AND BOGS DOWN FROM A STANDING START (ONVIOUSLY) AND I HAVE TO STOP AND PUT IN PARK TO SHIFT AGAIN AND SOMETIMES THAT DOES NOT WORK. ON A COUPLE OF OCCASIONS IT SHIFTED DOWN TO FIRST ON IT'S OWN AND IT FELT LIKE SOMEONE REAR ENDED THE VEHICLE THE JOLT WAS SO HARD. SERVICE DEPT SAYS THEY CANNOT DO ANYTHING BECAUSE IT IS NOT RECALLED AND THEY CANNOT DUPLICATE IT (DANGEROUSLY HAPPENS AT RANDOM!). I DO NOT WANT TO DRIVE MY FAMILY IN THIS DANGEROUS TRUCK!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11088342April 16, 2018
POWER TRAIN
TRANSMISSION IS SHIFTING ERRATICALLY. DROPPING SEVERAL GEARS FOR NO REASON. GAS MILEAGE HAS BEEN SLOWLY DEGRADING OVER THE LAST YEAR. I BELIEVE THIS IS BECAUSE THE TRANSMISSION IS OVER REVVING BEFORE SHIFTING GEARS. THE TRANSMISSION FLUID OFTEN SMELLS BURNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088372April 16, 2018
STEERING
MY ELECTRONIC POWER STEERING ASSIST IS NOT WORKING. AT A STOP OR LOWER SPEEDS IT IS NEARLY IMPOSSIBLE TO TURN THE STEERING WHEEL. AT HIGHER SPEEDS THE STEERING WHEEL IS STILL VERY DIFFICULT TO TURN OR CONTROL. THERE HAVE BEEN SEVERAL INSTANCES WHERE THE TRUCK IS VERY DIFFICULT TO CONTROL AND IS EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088418April 16, 2018
POWER TRAIN
SEVERAL TIMES MY TRANSMISSION SHIFTED FROM 6TH GEAR TO FIRST GEAR WHILE I WAS DRIVING IN TRAFFIC APPROXIMATELY 35-45 MPH. THIS CAUSED MY REAR TIRES TO LOCK UP AND WAS ALMOST RAN OVER BY VEHICLES BEHIND ME. ONCE IT HAPPENED WHILE PULLING MY UTV TRAILER ON THE FREEWAY AT 65 MPH. I WAS IN THE RIGHT LANE BECAUSE OF THIS HAPPENING BEFORE, AND AS SOON AS IT HAPPENED I SHIFTED INTO NEUTRAL AND TURNED MY EMERGENCY FLASHERS ON AND PULLED OFF TO THE SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088505April 16, 2018
ENGINE
ENGINE WILL SHUT OFF WHILE DRIVING,ALL POWER TO STEERING IS LOST. IF I CAN'T DRIVE OFF THE ROAD IT IS STUCK ON TRAFFIC. FORD KNOW WHAT IS CAUSING THE LOSS OFF ENGINE POWER AND MUST BUY A RELOCATION FIX KIT TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084895April 13, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
STARTED ABOUT 1 1/2 MONTHS AGO, WHILE DRIVING AT SPEED, VEHICLE FELT LIKE IT SHIFTED INTO NEUTRAL. DID NOT HAPPEN AGAIN TIL THE NEXT WEEK. THEN WAS TAKING OFF AT A LIGHT AND IT HAD NO PICK UP. TOOK INTO SHOP, NO CODES IN COMPUTER, TOPPED OFF TRANSMISSION FLUID. $97. FOLLOWING WEEK WENT TO PASS A VEHICLE AND THE TRUCK LOST POWER AND STARTED TO SHAKE, ENGINE LIGHT FLASHING. BROUGHT BACK TO SHOP. STILL NO CODE, BUT THEY CHANGED SPARK PLUGS AND FUEL SYSTEM FLUSH. $440. WAS DRIVING DOWN THE ROAD RPM UP TO 3000, WOULD NOT CHANGE IF I PRESSED ON GAS OR NOT, TRANSMISSION SHIFTING FROM 1-3 IN RANDOM ORDER. FELT LIKE BRAKES WERE LOCKING UP. DRIVING 50 MPH, RPM TO 5000, SPEEDOMETER FROM 50 TO ZERO BACK TO 50, BRAKES LOCK UP. PULLED OVER, SHUT OFF TRUCK, RESTARTED NO PROBLEM. TOOK TO DEALER I BOUGHT FROM, NO CODES COULD NOT HELP. TOOK TO FORD DEALER, SAID TRANSMISSION LEAD FRAME NEEDS REPAIR $900, AND MAIN REAR SEAL LEAKING BADLY. NEVER WAS I LOW ON OIL OR HAD AN OIL SPOT. LOOKED UP ONLINE SEVERAL HUNDRED OF SAME VEHICLE WITH THE SAME ISSUES. NO RECALL. FORD SAID NOTHING THEY COULD DO BECAUSE WARRANTY IS UP AND IT IS NOT THEIR PROBLEM NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084946April 13, 2018
VEHICLE SPEED CONTROL
WHILE DRIVING ON THE CITY STREET THE TRANSMISSION JUMPED FROM HIGHER GEAR TO A LOWER GEAR FOR NO REASON. TRANSMISSION SEEMS TO BE UNABLE TO DECIDE WHAT GEAR IT SHOULD BE IN AFTER STOPPING AT RED LIGHT. TRANSMISSION WOULD BE IN A HIGH GEAR AND ALMOST UNABLE TO TAKE OFF FROM A DEAD STOP. AFTER TURNING VEHICLE OFF AND CRANKING UP AGAIN IT SEEMED TO WORK FINE. THEN WHEN PULLING OUT ONTO THE HIGHWAY FROM A SIDE ROAD I ATTEMPTED TO GO AND MY TRUCK WOULD BARELY MOVE, I WAS ALMOST HIT BY AN ONCOMING VEHICLE BECAUSE MY TRUCK WOULD NOT GO INTO THE PROPER GEAR AND TAKE OFF AS DESIGNED TO. I AM AFRAID TO DRIVE IT ANYMORE BECAUSE I MAY GO TO TAKE OFF AND NOT BE ABLE TO AND GET HIT BY ONCOMING TRAFFIC. I ALSO AM AFRAID I MAY BE GOING DOWN THE ROAD AND THE TRANSMISSION JUMP INTO A LOWER GEAR AND CAUSE ME TO LOSE CONTROL AND HAVE A WRECK. THIS IS A VERY DANGEROUS PROBLEM TO HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084985April 13, 2018
SERVICE BRAKES
2013 FORD F150 PURCHASE 2 YRS AGO WITH 51K IN MILES. THE DEALER HAD INSTALLED NEW BREAKS AND ROTORS. THE OTHER DAY I STARTED HEARING A BAD BREAK NOISE SO I TOOK A LOOK. THE OUTSIDE PADS STILL HAD ENOUGH PAD ON THEM TO SEE. I WAS AWAY FROM HOME FOR THE DAY SO THE NEXT DAY I ORDERED PADS AND ROTORS. FROM THE TIME I LEFT MY HOUSE TAKING NEIGHBORHOOD STREETS TO THE AUTO PARTS STORE TO THE TIME I GOT BACK I WENT FROM BREAK NOISE TO ONLY AN EMERGENCY BREAK. I TAKE OFF THE PASSENGER TIRE TO FIND BRAKE FLUID EVERYWHERE. I OPEN THE HOOD TO SEE THE RESERVOIR EMPTY. I REMOVE THE CALIPER TO FIND THERE IS NO INNER BREAK PAD, NOT EVEN A STEEL PLATE? THE CALIPER PISTON HAD HIT THE ROTOR AND MELTED A BIT. IN ALL MY YEARS I HAVE NEVER SEEN OR HEARD OF A BREAK PAD COMING LOOSE FROM THE HOLDER. I FOUND THE STEEL PLATE THE PAD ATTACHES TO STUCK IN THE SHROUD. GOT IT OUT AND LOOKED AT IT. IT DOESN'T APPEAR TO BE THAT MUCH THINNER THAN A NEW ONE. SO I GET TO LOOKING INTO IT AND READ LOTS OF PEOPLE TALKING ABOUT EXCESSIVE WEAR ON THE INSIDE FRONT PADS. I ALSO FIND OUT ABOUT A RECALL FOR THE MASTER CYLINDER. I PUT THE VEHICLE BACK TOGETHER AND PARK IT. CHECK THE MAIL BOX TO FIND A RECALL NOTICE FOR IT. I GET THE TRUCK INTO THE DEALER AND AM TOLD FORD WILL ONLY COVER THE MASTER CYLINDER. NOW THERE ARE NO NOISE INDICATORS ON THE BRAKE PADS TO TELL YOU OF WARE ANYMORE. AND WHY DID THE PLATE COME OUT OF THE HOLDER. I AM THANKFUL I WASN'T ON THE HIGHWAY WITH MY GRANDSON. THE TRUCK ONLY HAS 31K MORE MILES ON IT THAN WHEN THE DEALER REPLACED THE BRAKES BEFORE. MOST OF THOSE ARE HIGHWAY AND I DON'T HAUL THINGS. I THINK THIS IS A LIFE SAFETY ISSUE AND POOR ENGINEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084717April 12, 2018
SEAT BELTS
THE SEATBELTS IN THIS VEHICLE HAVE CONSTANTLY GONE BAD THEY HAVE BEEN CLEANED OUT AND REPLACED AND THEY'RE CONTINUING TO GO BAD THEY DON'T MAKE FULL CONTACT THEY DON'T CLICK ALL THE WAY AND IT'S $200 TO REPLACE EACH SEAT BELT EVERY TIME THEY GO BAD AND FOUR OUT OF THE FIVE HAVE GONE BAD ON MORE THAN ONE OCCASION ALEX PLEASE STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084298April 10, 2018
ENGINE
IN JAN 2017 AN ELECTRONIC THROTTLE BODY FAILURE CAUSED VEHICLE TO 'STALL' AND ENTER "LIMP HOME" MODE WHILE TRAVELING AT HIGHWAY SPEED OF 65MPH. THE VEHICLE SPUTTERED, SHUTTERED & STUMBLED INTO "LIMP HOME" MODE WITH THE WRENCH SYMBOL AND CHECK ENGINE LIGHTS DISPLAYED ON THE INSTRUMENT PANEL. DEALER REPLACED THE ELECTRONIC THROTTLE BODY IN JAN 2017. THE VEHICLE STARTED EXHIBITING SIMILAR BUT LESS SEVERE PROBLEMS (SPUTTER & STUMBLE/HESITATION) IN JULY 2017, AND IS INCREASING IN FREQUENCY AND SEVERITY THROUGH NOW. CALLED THE DEALER SERVICE DEPARTMENT TO HAVE IT DIAGNOSED AND THEY WILL NOT ACKNOWLEDGE THAT THIS IS A KNOWN OR SYSTEMIC PROBLEM, BUT IT IMPACTS DRIVABILITY AND SAFETY, ESPECIALLY WHEN TOWING A TRAILER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084318April 10, 2018
AIR BAGS, ENGINE, POWER TRAIN
TRANSMISSION MALFUNCTION, WILL NOT ENGAGE WHEN VEHICLE IS STOPPED. SEEMS LIKE IT IS STUCK IN 5TH GEAR. ODO READS ------, AIRBAG AND SEAT BELT LIGHT COMES ON. SPEEDOMETER GOES TO ZERO. WHEN I TURN ENGINE OFF AND BACK ON, IT OPERATES NORMAL FOR A FEW MILES. WAS ALMOST T-BONED BY SEMI THIS MORNING BECAUSE THE TRANSMISSION WOULD NOT ENGAGE WHEN I PULLED INTO INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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