Ford F-150 Complaints (2020)

742 consumer complaints on file.

#11695544October 25, 2025
VISIBILITY/WIPER
My rear back up camera all of a sudden does not have a clear view when backing up, the view is very grainy, and you cannot see anything behind you, Ford has recalled 1.4 million back up camera's and is tell me my truck is not affected, but the same year trucks are also affected by the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695225October 23, 2025
POWER TRAIN
The transmission progressively became worse--skipping gears, lurching, clanking, hesitating and losing power. It became unsafe to drive. A complete rebuild of the transmission we required. There is a defect int he transmission that allows bushing/rings to move around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694058October 17, 2025
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
My camera went bad at 69000 mi, it does exactly as those recalled but I don't get a recall notice!! Camera needed as safety tool for me, as I am 81 years old, why do they go all around this year and model!! It does exactly as those recalled!! Spoke to ford several times but no results!! Help!!06
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693793October 16, 2025
STEERING
While driving, my 2020 Ford F-150 suddenly displayed a warning on the dashboard that read “Steering Assist Fault – Service Req’d.” Moments later, the truck completely lost power steering, and the steering wheel began to lock up while the vehicle was still in motion. I, (the owner of the vehicle), was able to muscle the steering wheel just enough to safely get us off the road and home. Had he not had the physical strength and experience to manage the vehicle manually, this could have resulted in a major accident or fatality. The truck was towed to Duval Ford on October 13, 2025, where it was diagnosed as needing an electronic power steering rack replacement, with a total repair estimate of $4,049.70. The vehicle is not under warranty, and Ford has informed us there is no recall currently associated with this issue. This is a critical safety failure of a steering system and should not be happening at any mileage. We are reporting this incident to request a formal NHTSA investigation into this issue, as it could easily lead to severe injuries or death in other cases.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693621October 15, 2025
POWER TRAIN, UNKNOWN OR OTHER, ENGINE
Truck was traveling at 30 mph and slowing down for stop sign and shifted from 4 th gear to 3rd gear so hard the trucks engine turned off and had to come to a stop and shift into park to turn truck off and back on again. Truck was traveling at 30 mph and slowing down for stop sign
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692574October 10, 2025
POWER TRAIN
At around 61,000 miles my transmission started having a shuttering noise and had a harsh jerky shift from 3rd to 5th when vehicle was recently started up for the first time of the day. multiple TSB's on Ford's website for this issue including the latest TSB 25-2301. It appears that the interior drum has failed which has been a known issue. Dealer states $6219.87 to repair the transmission. CDF TSB, replace the valve body, and reprogram the PCM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692399October 9, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended and jolted. The contact stated that the failure occurred while driving between the second and the third gears. Additionally, the contact noticed that the vehicle made unusual sounds while shifting into gears. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692430October 9, 2025
POWER TRAIN
While driving on the interstate doing around 70 MPH I I Stanton drive up a fairly steep hill on the road . About half way up the truck down shifted from 10th gear too what it said was 7th. The gear did not engage and the truck revved up like it was in neutral. I pulled over immediately. Checked under the truck and no leaks. Got back in and truck ran like normal. Went to the dealer and was told that is a common issue with this particular transmission. I also have noticed when driving and coasting too a stop when the truck downshifts there is sometimes a loud clunking sound. Ford needs to be help responsible for putting trash transmissions in these vehicles. Please advise them to issue a recall and repair or replace them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691516October 5, 2025
VISIBILITY/WIPER
Windshield wipers not working properly. Wipers barely move, then seize up. No warning. Requires manual help/ movement by hand to get them to return to the bottom of windscreen. Was pouring rain and could not see out of windshield on the highway. I have not taken the vehicle to service yet - but this appears to be a widespread complaint when researching the issue online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691103October 2, 2025
UNKNOWN OR OTHER
Failed CDF drum and collapsed shift solenoid retainers. Causing erratic shifting, hard shifting, gear skipping, bouncing back and forth between gears, delayed gear engagement, and shuttering when shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690822October 1, 2025
STEERING
I brought my 2020 F-150 XLT to Cook Ford Texas City for a recall (24E12 PM reprogramming) and a steering issue that have happened while driving and making me loose control, almost hitting the vehicle front! After spending over $3,400 to get the whole steering system changed, I picked up my truck thinking everything was good. Within one day of the recall being done, my check engine light came on with an emissions fault. When I asked about it, I was told this was "normal" after the recall because now the PCM is able to read codes. But it feels shady that a brand-new problem shows up immediately after a recall reprogramming. Now, I'm being told I might have to pay for even more expensive repairs like a catalytic converter (5k for both) - right after just spending thousands. It's frustrating, stressful, and feels like a never-ending cycle. After looking online, I found many other Ford owners sharing the same experience with this recall on forums like Reddit. That makes me believe this is not an isolated case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690358September 29, 2025
POWER TRAIN
Component/System Failure: The 10-speed automatic transmission failed prematurely at only 75,000 miles. The transmission is still in the vehicle and available for inspection upon request. The symptoms include harsh shifting between gears, particularly into lower gears, followed by significant lag and then abrupt jumping/engagement. This is consistent with numerous other complaints filed regarding the 10-speed transmission in this model year. Safety Risk: The unpredictable transmission behavior created dangerous driving conditions. The harsh shifting and lag followed by sudden acceleration made it impossible to safely merge into traffic, navigate intersections, or maintain consistent speed on highways. The erratic gear engagement put myself, my passengers, and other drivers at risk as the vehicle's response became completely unreliable. The truck is currently unsafe to drive. Professional Confirmation: Yes, the problem has been confirmed by Aamco Transmission on Sept 17, 2025. They diagnosed it as transmission failure requiring complete replacement. Manufacturer/Other Inspection: No inspection by Ford has occurred to date. Warning Indicators: No warning lights, check engine lights, or dashboard messages appeared prior to or during the failure. The only symptoms were the physical driving symptoms described above—harsh shifting, significant lag, and abrupt gear engagement—which began approximately gradually over the past month and progressively worsened until the vehicle became unsafe to operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689469September 24, 2025
POWER TRAIN
I was driving eastbound on city streets at 30 mph with my three young children when the vehicle exhibited abnormal shifting behavior, searching for a gear. Despite being in 9th gear, traveling the speed limit, and lightly pressing the pedal, the vehicle experienced a rough downshift and lost power while going up a small incline over a freeway overpass. I turned on my hazards and attempted to move over to avoid an accident, which I successfully did. The vehicle regained power after restarting with rough shifts in the lower gears. I put the vehicle in manual mode to better control the shifting, though it remained incredibly rough. The kids were shaken and refuse to drive in the vehicle. Since then, I’ve only driven it to have it serviced at our local Ford dealer. They stated everything was fine after the transmission fluid exchange and battery replacement. However, the vehicle still exhibited rough shifting behavior on the short drive home. A friend pulled codes from the TCM/ECU and found P0734-00, P07F7-00, and P2535-00. He assisted, backed up the ECU/TCM, re-flashed the onboard ECU/TCM with the latest mappings, and reset the adaptive learning. He then drove the vehicle with diagnostics equipment connected and recorded the driving data, finding that the transmission was losing pressure and the shift behavior was slightly better but still rough shifts between 2-4 and 7-8 gear. Once the drive/test was completed, codes P0761 and P2702 appeared on the reader. He explained that the issues pointed to a CDF drum defect, which has several TSB’s published. He advised me to stop driving it and reach out to the dealer or local qualified shop. I was quoted between $7,677-$8,978 to replace trans with reman unit. Vehicle has been maintained with all records on file and is in nearly perfect condition with exception of the transmission due to the CDF defect. I would love to see action taken to prevent injury/death as I could see that occurring at some point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688296September 19, 2025
POWER TRAIN
Like most people with the same model and year. My transmission stopped shifting, and stalled. I was fortunate since I was sitting in the intersection. You need to look into the 10speed transmission they are faulty and need to be investigated!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688300September 19, 2025
POWER TRAIN
Like a lot of f-150 owners, my 10speed transmission stopped working not allowing me to accelerate or shift into reverse. I was stuck in the intersection luckily I didn’t get into an accident. The truck was stuck in 7th gear! This is dangerous and happens far too commonly, please investigate, this is dangerous and expensive for the average consumer. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687407September 15, 2025
POWER TRAIN
the transmission for this truck has on several occasions shifted very hard when accelerating, and on a couple occasions has down shifted without warning and without reason. the down shifting incidents were unexpected and could have caused an accident if I was in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686726September 11, 2025
ENGINE
This model year truck has an oil consumption problem. I had the truck repaired under the Ford bulletin, but I’ll still need an oil consumption test after 1000 miles and continued frequent oil changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686094September 9, 2025
POWER TRAIN
The transmission failed. While driving, it shifts extremely hard and will suddenly downshift without warning. Autonation Ford of North Canton, Ohio, inspected the vehicle on August 13, 2025, and reported that the CDF drum clutches were likely worn. The truck is available for inspection upon request. The sudden downshifts cause the truck to jerk violently and lose speed abruptly. On multiple occasions, this has nearly caused me to lose control and creates a high risk of being rear-ended by other drivers who are not expecting the sudden slowdown. Yes. Autonation Ford of North Canton, Ohio, confirmed the issue on August 13, 2025. Yes. Autonation Ford of North Canton inspected the transmission and stated it was likely due to worn CDF drum clutches. There were no warning lamps or messages. The symptoms began before August 2025 when the transmission started slipping, shifting hard, and then downshifting unexpectedly. The issue occurred just one month after the warranty expired. The dealer quoted me approximately $7,000 to repair it. I have read that Ford has replaced the old pressed bushings in this part with welded ones to prevent this failure, which suggests this may be a known defect in the original design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685157September 4, 2025
ENGINE
Cam Phaser failure causing the engine to knock and eventually lose power. Cost $4,900 out of my pocket to fix with 64,000 miles on the truck. Reading online forums, this is one of the MOST common issues with 2018-2022 3.5 and 5.0 f150s. The vehicle has a history prior to my ownership of this same issue. Check engine light is triggered when you hear the engine rattle and throws codes for Camshaft position error. Ford dealer replaced every sensor and harness on the truck before decided the cam phasers were bad, adding another $4,900 to my $2,600 bill. This was during my ownership of the truck between 63,000 and 65,000. First two thousand miles of ownership. Vehicle would stall at low rpm’s after highway use, stalling the vehicle while rolling into an intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684751September 3, 2025
UNKNOWN OR OTHER
The transmission in my 2020 Ford F-150 (10-speed automatic) has exhibited ongoing and dangerous shifting issues. While driving at normal speeds, the transmission frequently shifts hard between gears, surges, or delays engagement, especially between 2nd and 4th gear. On multiple occasions, the vehicle has jerked violently when slowing to a stop or accelerating from a red light. There have also been sudden RPM spikes and power loss without warning. The issue began around July 2025 [125,000 miles] and has continued. The safety of myself and others has been at risk due to the vehicle lunging forward at unpredictable times. This behavior has made it unsafe to merge into traffic or stop smoothly. No warning lamps have appeared, but the problem is reproducible. I believe this may be related to ongoing class actions regarding Ford’s 10R80 transmission. The issue has not been fully addressed by Ford, despite similar complaints from other owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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