Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11685693September 8, 2025
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 53-54 MPH and overtaking another vehicle, the vehicle sputtered and shuddered temporarily. An unknown warning light was illuminated. Additionally, the contact stated that while driving at 45 MPH, the power train warning light illuminated, and the speedometer became inoperable. The contact noticed that the turn signal had failed to disengage immediately after making a turn. The contact stated that while driving from a complete stop, the vehicle was driving under reduced power. The vehicle was taken to the dealer, where it was diagnosed that there was a faulty wiring in the transmission lead frame. The dealer determined that the wiring and the lead frame needed to be replaced. The vehicle was repaired. The contact related to the failure of Ford Campaign Number: 19N01 (Transmission Molded Lead Frame Extended Coverage). The manufacturer was notified of the failure. The failure mileage was approximately 67,819.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685282September 5, 2025
POWER TRAIN
Random hard shifting and acceleration issue started after I had the vehicle put in service for recall, never had any issue like it before the recall was completed. My computer shows a P0720 and P0721 error. This makes me feel unsafe to drive the vehicle because of the random acceleration and shifting that occurs without any input from me as the driver. Crown motors of Redding Ca advising that the issue is not recall related and refuses to look at vehicle without doing a 300 dollar diagnostic, I’ve asked them several times if they will look at it for just the recall to make sure they have refused and have said things like “drive it for a 100 miles that should correct it”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684098August 30, 2025
POWER TRAIN
On 8/2/25, driving home after dinner with the family my 2013 F150 did hard downshift and the service light came on so went to an auto store for the code. It was the code 19SO7 which turned out to be a software OSS update that was under a recall. Took truck to Ford to do recall and they stated that they did a software update. After picking up the truck we are still having the same hard downshift but now it flashes my airbag light and I loose dash information. Truck was taken back in and Ford says it’s another code with no check engine light but stating that it’s the lead frame issue which was a part of a recall associated the hard downshift safety issue. Dealership reached out to Ford Customer Satisfaction Program because there was a campaign (19N01) that’s still up on their site that would take care of the faulty lead frame associated with the recall. However, Ford denied assisting this safety hazard due to the time they had in the campaign which was 10 years/150,000 miles. The truck is under 95,000 miles. The truck cannot be safely driven, the original problem I took the truck in for, which was a safety recall, is not resolved and worse than when I took it in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683697August 28, 2025
POWER TRAIN
Transmission down shifting and sticking in gear intermittently. Google search shows this: Ford has issued recalls and extended warranty programs for a molded lead frame issue in its automatic transmissions, particularly the 6R80 in F-150s from 2011-2013 and a 2014-only recall (24S37), where a faulty output speed sensor could cause an unintended downshift to first gear. This downshift can lead to the loss of vehicle control and an increased crash risk, although Ford also had a separate recall in 2016 for 2011-2013 F-150s with six-speed transmissions that could suddenly downshift. I called Ford service and was told the program expired and nothing could be done at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683765August 28, 2025
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at 40 MPH, the odometer failed to function as intended. The speedometer went from 40 to zero and failed to provide the correct speed. In addition, the transmission unexpectedly downshifted. The “WRENCH” warning light was illuminated. The contact pulled over to the side of the road, turned off the vehicle, and pulled the key out of the ignition, opened and closed the door, and restarted the vehicle. The contact stated that the vehicle was reset. The vehicle was taken to an independent mechanic who diagnosed that the output speed sensor circuit had no signal and the PCM and valve body lead frame failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 101,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682649August 24, 2025
UNKNOWN OR OTHER
The issue involves the rear backup camera system on my 2013 Ford F-150. The camera functions intermittently — sometimes it goes completely black, other times it freezes and does not change image, and occasionally displays a message that says "Camera Unavailable." This happens unpredictably and may change mid-use, even while the vehicle is actively reversing.e component that has failed is the rear-view backup camera system, which appears to be a software-related malfunction (as similar issues have been recalled in newer Ford models). The vehicle and system are available for inspection upon request.This failure presents a significant safety hazard. Because the camera may stop working mid-reverse, it can result in an inability to see behind the vehicle, potentially causing injury to pedestrians (especially children or people in blind spots), damage to property, or accidents in tight spaces. The inconsistent nature of the issue makes it particularly dangerous, as a driver may unknowingly rely on a malfunctioning system.Yes, I contacted the local Ford dealership to report the issue. They acknowledged the possibility of a software or system issue but stated I would need to pay $250 for a diagnostic, which would not go toward the cost of any repair. Due to the high diagnostic fee and the fact that this may be a systemic issue, I have not proceeded further yet.There were no prior warning lamps or alerts before the issue started. The only messages displayed occur at the moment of failure and include "Camera Unavailable" or a blank screen with no visual feed. These symptoms began in April 2025 and have continued sporadically since then.I am submitting this complaint because this is a serious safety concern, and I believe there may be a broader software issue affecting earlier Ford models, similar to those recalled in newer vehicles. As the driver, I should not bear responsibility for a system that is inherently defective and critical to safe vehicle operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682606August 23, 2025
POWER TRAIN
I was driving on the highway at 55 mph and my truck downshifted to fist gear and the speedometer went to zero with the wrench light coming on. The system that malfunctioned was the molded lead frame for the transmission that was a customer satisfaction program with Ford that I was not notified about. My safety was at risk because I was traveling at a high rate of speed before my truck downshifted into first gear. My problem has been confirmed by my local ford dealer and repaired at my own cost. The vehicle has been inspected by my local Ford dealer. No other symptoms prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681318August 18, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Ford F-150. The contact stated that the front driver's side door failed to open from the inside. The contact's brother replaced the driver’s side door handle with the rear driver's side door handle. The vehicle was then taken to a dealer where the vehicle was inspected, and the contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 181,934.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680454August 13, 2025
UNKNOWN OR OTHER
Description: On July 7, 2025, I purchased this vehicle from AutoNation Spring, Texas. At the time of sale, the dealership did not disclose that there was an active safety recall on this vehicle. I only learned of the recall after the purchase, when I checked the VIN through NHTSA’s website. The recall remains open and unresolved as of today’s date. The Arizona AutoNation dealership has had possession of the vehicle for service since shortly after the sale, but no recall repair has been completed. I was never informed at the time of sale that this safety defect existed or that repairs were outstanding. I am concerned that the vehicle was sold in violation of federal and/or state consumer protection laws regarding safety recall disclosures. I request NHTSA’s review and investigation into whether this dealership and manufacturer have complied with all requirements for recall handling and notification. --- Key Points for NHTSA’s File: Date of purchase: July 7, 2025. Selling dealer: AutoNation Spring, Texas. Recall was active at time of sale. Recall was not disclosed to buyer. Vehicle remains in dealership possession with recall still open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680244August 12, 2025
POWER TRAIN
My truck speedometer stopped working while driving 65mph. At the same time, shifting became erratic and unpredictable, causing a very unsafe condition almost causing my truck to lose control. The Check Engine light immediately came on. After diagnostics, the engine code was "P0720 Permanent, Output Shaft Speed Sensor Circuit." This is a known problem with Ford and Ford recall # 19N01, "Transmission molded leadframe extended coverage." When taken to the dealership, they admitted this was the exact problem that needed to be fixed, but the Recall expired in 2023 so it would now cost me over $1800 to fix the leadframe. I am reporting this because these exact issues are happening to a lot of people even after the Recall has expired. This is a defective part that should be covered by Ford. This recall should be extended. I never got any notices or letters from Ford regarding this problem, probably because I am not the original owner of the truck. I have not uploaded an invoice because the repair has not been completed yet, but I am happy to do this at a later time once the repair is completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679690August 10, 2025
POWER TRAIN, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
Vechicle shuts off during high speeds causing driver to loose control and driver and passengers to be tossed around even while constrained with seat belts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679258August 8, 2025
ELECTRICAL SYSTEM, POWER TRAIN
You will be driving down the road and it would downshift gears you guys have a recall on this already but my truck doesn't qualify for it apparently the downshifting is periodically it's not consistent
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679124August 7, 2025
ENGINE
Truck has 91,200 miles and was well maintained. Truck has a loud rattle (like rocks in a can) on dry start up after sitting for several days. Rattle goes away after starting and is consistent with worn CAM PHASERS, as shown in many videos on the internet describing this known problem with the Ford 3.5L ecoboost engine. Ford issued a customer reimbursement program for repairing this known defect but it does not apply to this vehicle, even though it was built with the defective cam phasers and is showing signs they are destroying themselves, which can lead to catastrophic engine failure. Ford redesigned the cam phasers to a better version after learning of the originally defective design. The repair is very expensive $3k to $5k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679190August 7, 2025
POWER TRAIN
At about [XXX] [XXX], Tuesday, I was N/B on [XXX] , my speed was approximately 60 mph. All of a sudden, my brakes locked up as if I slammed on by brakes. Although a safe distance behind my, vehicles behind me had to swerve out of my way due to the sudden breaking. After pulling over, I checked the undercarriage, thinking I might have hit something, but everything was clear. Not knowing what had just happened I got back onto the highway and when I reached a speed of approximately 65 mph it did it again causing my truck to swerve into the oncoming lane of traffic. I still didn't know what was going on because there were no physical signs indicating such and no warning lights illuminated. After pulling over once again I called a transmission shop and explained what had just happed and asked if they could look at my truck to see what was going on. They told me it would be about three months before they can get me in, but said they know what exactly had happened. When I asked them to please tell me what had occurred, they told me the transmission suddenly went from 5th gear down to 1st gear due to a "Transmission Molded Lead Frame issue" I had no idea what he was talking about, and he said the fix is a simple one that involved a computer software update. Well, I learned that in 2019 there was a "Customer Satisfaction program" for this issue but the problem is I knew nothing about it and when I purchased the vehicle in 2022, I wasn't told about this. Now, the Ford dealership I took the truck to said the "Customer Satisfaction program" that was issued had expired and I would have to pay for the repair. I'm confused because when I first started researching this issue the Carfax at the time I purchased the vehicle was a "Customer Satisfaction program", and after talking to the Hanford Auto Sales, in California, I purchased the vehicle they said they didn't do anything because it was just a "Customer Satisfaction program". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678791August 6, 2025
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and the malfunction warning light illuminated. The transmission downshifted to first gear and the contact lost control of the vehicle. In addition, the accelerator pedal was depressed; however, the transmission failed to shift out of first gear. The vehicle was taken to the dealer where it was diagnosed with a PCM software failure and molded lead frame failure. The contact was informed that the PCM software needed to be updated, and the molded lead frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that in June 2019 the vehicle was repaired under NHTSA Campaign Number: 19V075000 (Power Train). In addition, the contact stated that the software update was performed again two weeks prior, and the contact had to pay out-of-pocket for the repair. The contact referenced a recall for the lead frame; however, the warranty for the recall had expired in 2019. The contact stated that the vehicle was inoperable. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87, 866.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678320August 4, 2025
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving 10 MPH, the speedometer went to 0 MPH, and the transmission failed to shift out of 1st gear. The contact shifted into neutral and shifted back to drive; however, the transmission still failed to upshift into second gear. The check engine warning light and the service vehicle soon warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the molded lead frame was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678333August 4, 2025
VEHICLE SPEED CONTROL
the speed sensor in transmission isn't working properly it shift down to 1st gear as shown in these recalls 19S07,19S19,AND 24S37. IM NOT SURE IF IT IS RELATED TO 19N01 in any way but the problem was that its showing on my vin that they conducted a recall 19S07 ON MY 2012 F-150 IN THE Past but then after that there was a 19S19 recalled ADDED because the prior 19s07 didn't work properly or hold up ,so what that meant was they should have made it aware to all vehicles that was performed with this reprogramming recall but they did not send any notification or make available to my f150 especially knowing the reprograming didn't hold up, so I was never granted access or authorization and notified that it need to be re done . also the problem I noticed says its with the software in 19s19 and 19s07 but this seems more like a speed sensor problem that's indicated in 24s37 and that seems to be a hardware issue ,if u look into this issue on line you'll notice the fix for this issue is for the sensor to be replaced in the transmission . I feel that ford should be responsible for the issue with my f150 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677485July 31, 2025
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
While driving my vehicle speedometer goes to zero which no recognition of speed. If brought to a stop I can’t get out of first gear. Ford issued a “Customer Satisfaction Program 19N01” related to the 6R80 transmissions, Sudden Transmission Downshift. This “Customer Satisfaction” should have been a non expiring recall. The check engine sometimes flicks on but does not stay on or show a code. Issue is intermittent and lasts 10-15 min until vehicle recognizes it’s not incapable of shifting. Given this severely limiting malfunction I highly recommend the recall be extended indefinitely to make sure these vehicles are fixed properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677552July 31, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2013 Ford F-150. The contact stated that while driving 70 MPH, the vehicle unintendedly downshifted from 6th to 1st gear. The battery and the powertrain warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the lead frame and speed sensor had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the same diagnosis was provided. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 211,580.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677259July 30, 2025
POWER TRAIN
Transmission downshift in low gear at highway speeds, almost lost control, afraid of any transmission damage, looked online for other ford p/ups with same 6speed transmission problems and of course they are millions of recalls but my vin # isn’t included, called ford motor co, seems like they are just passing the buck , I know it’s the same exact problem, wondering if I should go to local news station to report it as an ongoing issue, and I would like this investigated !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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