Ford F-150 Complaints (1997)

2,758 consumer complaints on file.

#10408600June 23, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT STATED BOTH FUEL TANK STRAPS COMPLETELY RUSTED. THE FUEL TANK WAS NOT DAMAGED DUE TO THE FAILURE AND WAS TEMPORARILY SECURED WITH ANOTHER TYPE OF METAL STRAP. IN ADDITION, THE FUEL FILLER NECK HOSE EXHIBITED A CRACK. THE DEALER WAS NOTIFIED AND THEY INFORMED THE FUEL FILLER NECK HOSE WAS NO LONGER BEING MANUFACTURED. THE VEHICLE HAD NOT BEEN REPAIRED. CURRENTLY THERE IS AN OPEN INVESTIGATION ASSOCIATED WITH NHTSA ACTION NUMBER EA11006 (FUEL SYSTEM, OTHER:TANK ASSEMBLY). THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407621June 20, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN ADVISED THAT ONE OF THE FUEL TANK STRAPS WAS FRACTURED AND THE OTHER SHOWED SIGNS OF SEVERE RUST AND COULD FRACTURE AT ANY GIVEN MOMENT. THE TECHNICIAN ADVISED THE CONTACT NOT TO FILL THE FUEL TANK TO CAPACITY AND ALSO ADVISED NOT TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140, 000. UPDATED 0831/11*LJ UPDATED 09/01/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407356June 18, 2011
FUEL SYSTEM, GASOLINE
WE WERE DRIVING DOWN THE ROAD AT ABOUT 25 MPH AFTER WE DECIDED NOT TO TAKE THE FREEWAY TO GET TO OUR DESTINATION. WE HEARD A HUGE CLUNK/DROP NOISE AND SEVERE SCRAPING SOUND SO WE PULLED OFF IMMEDIATELY TO FIND THAT THE GAS TANK IN OUR 1997 FORD F-150 HAD FALLEN AND WAS DRAGGING ON THE GROUND. THE STRAP(S) HAD APPARENTLY RUSTED OFF. THE TRUCK WAS TOWED TO A LOCAL FORD DEALERSHIP WHERE THE WORK WILL BE DONE ON MONDAY. WE HOPE THAT ONLY THE STRAPS WILL HAVE TO BE REPLACED AND THAT NO DAMAGE TO THE FUEL TANK OR LINES WAS DONE (OR WILL BE DONE) DURING THE MOVING OF THE TRUCK DURING TOWING OR FOR REPAIR. I AM FEARFUL OF WHAT COULD HAVE HAPPENED HAD WE BEEN DRIVING ON THE FREEWAY AT 60-70 MPH AND SPARKS BEEN CREATED. THE GAS TANK WAS ABOUT 3/4 WAY FULL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407367June 18, 2011
FUEL SYSTEM, GASOLINE
THE STRAPS HOLDING THE FUEL TANK RUSTED AND SNAPPED CAUSING THE TANK TO DROP FROM THE VEHICLE. I WAS ONLY DOING ABOUT 25 MPH AT THE TIME SO THE TANK DID NOT RUPTURE. I HAD THE VEHICLE TOWED TO A LOCAL FORD DEALER BECAUSE I SAW A NEWS REPORT ABOUT A RECALL OF THE STRAPS. TO MY SURPRISE THERE IS NO RECALL AND I MUST PAY OUT OF POCKET. THE STRAPS WERE RUSTY DUE TO THE AGE AND LOCATION, BUT THIS SHOULD NOT HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406034June 12, 2011
FUEL SYSTEM, GASOLINE
BROKEN GAS TANK STRAP CAUSING TANK GAS TANK TO LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405724June 9, 2011
SEAT BELTS
TL*THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED WHILE HE WAS DRIVING, ANOTHER VEHICLE CUT HIM OFF WHICH CAUSED HIM TO APPLY EXTREME PRESSURE TO THE BRAKES IN ORDER TO STOP THE VEHICLE. UPON DEPRESSING THE BRAKES, HE NOTICED THAT THE SEAT BELT LATCH WAS VERY LOOSE, AND CAUSED HIM TO LUNGE FORWARD INTO THE STEERING WHEEL. THE MANUFACTURER STATED THEY WERE UNABLE TO OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 166,000 AND THE CURRENT MILEAGE WAS 168,000. UPDATED 08/31/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405417June 7, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
1997 FORD F150 FUEL TANK AND STRAPS RUSTED CAUSING GAS LEAK AND HAD TO BE REPLACED. UPDATED 09/14/11 *BF THE FRONT STRAP FAILED AND THE RUSTING OF THE STRAP CAUSED A RUST HOLE IN THE TANK. THE CONSUMER NOTICED FUEL ON THE GROUND AND IMMEDIATELY TOOK THE TRUCK TO HIS MECHANIC. THE TANK DID NOT DROP TO THE GROUND, BUT HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405497June 7, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT STATED THE FUEL TANK STRAPS WERE RUSTED AND CORRODED, CAUSING THE FRONT STRAP TO FRACTURE. THE VEHICLE WAS TAKEN TO A MECHANIC SHOP FOR REPAIRS WHERE IT WAS DISCOVERED THAT THE FRONT STRAPS WAS FRACTURED. THE MECHANIC STATED HE WOULD REPLACE BOTH STRAPS AT A COST TO THE CONTACT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 240,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404527June 5, 2011
FUEL SYSTEM, GASOLINE
ON MAY 31, 2011, I WAS DRIVING MY 1997 FORD F150 2-WHEEL DRIVE PICK-UP TRUCK AND I HEARD A LOUD NOISE BELOW ME FOLLOWED BY A SCRAPING SOUND. AS THERE WAS TRAFFIC AND ROAD CONSTRUCTION, I WAS UNABLE TO STOP FOR APPROXIMATELY 200 YARDS. WHEN I WAS ABLE TO PULL OVER, I SAW THAT THE GAS TANK HAD FALLEN COMPLETELY OFF THE VEHICLE. THE ONLY PART THAT WAS STILL ATTACHED TO THE TRUCK WAS THE FUEL LINE. THERE WAS A LARGE GASH IN THE GAS TANK. SINCE I HAD JUST FILLED THE TRUCK, OVER 23 GALLONS OF GAS WAS LEAKING ON THE STREET. THE LOCAL POLICE AND FIRE DEPARTMENTS WERE CALLED. THE STREET WAS TREATED WITH AN ABSORBENT. FORTUNATELY, THERE WAS NO FIRE. THE VEHICLE WAS TOWED AND REPAIRED. THE FOLLOWING PARTS HAD TO BE REPLACED: FLEX HOSE, VENT HOSE, FUEL VAPOR VALVE, FUEL TANK TRANSDUCER, GAS TANK STRAP KIT, FUEL TANK, FUEL PUMP AND THE LABOR TO INSTALL THESE PARTS. THE TOTAL FOR THE REPAIR WAS $1,362.93. IN ADDITION, THE TOWING CHARGE WAS $80.34 AND AT LEAST $110.00 OF GASOLINE WAS LOST. THIS VEHICLE DOES NOT HAVE ANY EXTRAORDINARY AMOUNT OF RUST NOR HAS IT SEEN EXTREME SERVICE. IT HAS ALWAYS BEEN GARAGED. I BELIEVE FORD MOTOR COMPANY SHOULD REIMBURSE ME FOR THESE EXPENSES BECAUSE, AS A CONSUMER, I SHOULD BE ABLE TO ASSUME THAT A GAS TANK WILL REMAIN ATTACHED FOR THE LIFETIME OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404243June 2, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE HE NOTICED THAT THE ENGINE WOULD START KNOCKING AND MAKING A LOUD NOISE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT IT WAS A DEFECTIVE MOTOR AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403953June 1, 2011
FUEL SYSTEM, GASOLINE
WHILE DRIVING AT APPROXIMATELY 30 MILES PER HOUR UNDER NORMAL DRIVING CONDITIONS BOTH FUEL TANK SUPPORT STRAPS BROKE ON A 1997 FORD F150. THE RESULT OF THE STRAPS FAILING WAS A DAMAGED FUEL TANK (SEVERAL LEAKS OCCURRED ON THE TANK CAUSING MASSIVE FUEL LOSS), DAMAGED FUEL TANK SENSORS, DAMAGED FUEL TANK HOSES, AND DAMAGED FUEL TANK HOSE CLAMPS. THERE MAY HAVE ALSO BEEN ADDITIONAL DAMAGED CAUSED TO THE VEHICLES EXHAUST SYSTEM. THE COSTLY REPAIRS INCLUDED A NEW FUEL TANK, HOUSES, CLAMPS, SENSORS, AND REPLACING ABOUT 20 GALLONS OF FUEL. ALL REPAIRS WERE DONE AT THE OWNER'S EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404791June 1, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
1997 FORD F- 150. CONSUMER STATES FUEL TANK FELL FROM THE VEHICLE WHILE DRIVING.*TGW THE DEALER INSTALLED A NEW FUEL STRAP ASSEMBLY, REPLACED THE FUEL TANK AND FILTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403616May 28, 2011
FUEL SYSTEM, GASOLINE
WHILE DRIVING AT 65MPH, OUR FORD F150 TRUCK DROPPED ITS GAS TANK ON THE INTERSTATE. THE STRAPS HAD RUSTED THROUGH. THE DEALERSHIP REPLACED THE STRAPS. THE GAS TANK WAS HALF-FULL AND WE WERE ON A SMOOTH ROAD WHEN THE TANK DROPPED. WE PULLED OVER IMMEDIATELY SO THERE WAS NO FIRE, BUT THE TANK WAS DRAGGING ON THE GROUND AND WE HAD TO BE TOWED OFF THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403605May 27, 2011
FUEL SYSTEM, GASOLINE
GAS TANK STRAP BROKEN GAS TANK DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403534May 26, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
THE GAS TANK STRAP RUSTED AND BROKE LEAVING THE TANK HANGING ABOUT TWO INCHES ABOVE THE GROUND. UPDATED 09/14/11 *BF THE CONSUMER STATED NO FUEL WAS SPILLED AND THE TANK WAS NOT DAMAGED. THE CONSUMER SPOTTED THE PROBLEM WHILE THE VEHICLE WAS SITTING IN HIS DRIVEWAY. BOTH STRAPS WERE RUSTED AND HAD TO BE REPLACED. UPDATED 09/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402898May 26, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
WHILE DRIVING ON ROAD GAS TANK DROPPED FROM VEHICLE AND WAS DRAGGED ON ROAD CAUSING HOLE IN GAS TANK AND LEAKED ENTIRE GAS TANK ONTO ROADWAY. WE HAD VEHICLE TOWED TO SERVICE STATION FOR NEW GAS TANK AND STRAPS TO BE INSTALLED. GAS TANK AND STRAPS WILL BE SAVED FOR REVIEW. ..UPDATED 09/21/11 *BF UPDATED 09/23/11 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402544May 24, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE DISCOVERED THAT BOTH FUEL TANK STRAPS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE FUEL TANK WOULD DETACH FROM THE VEHICLE AND POSSIBLY CAUSE A FIRE WHILE DRIVING. THE FAILURE MILEAGE WAS 117,000. UPDATED 09/14/11 *BF THE STRAPS HAD COMPLETELY ROTTED AWAY FROM THE POINT IT STARTED TOUCHING THE GAS TANK ALL THE WAY AROUND UNTIL IT CLEARED THE GAS TANK ON THE OTHER SIDE. THE BREAK COULD HAVE HAPPENED ALL THE WAY AROUND AS THERE WAS NOTHING BUT ROTTED AWAY THIN RUST LEFT. THE STRAPS WERE BROKEN COMPLETELY AND THE GAS TANK WAS LAYING ON THE SKID PLATE. THE CONSUMER REPLACED THE STRAPS AT HIS EXPENSE. UPDATE 09/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402363May 23, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE
STRAPS THAT HOLD GAS TANK BROKE. UPDATED 08/08/11 *BF THE CONSUMER STATED THE STRAPS BROKE AT THE FRAME AND WERE CORRODED AND SHOWED SIGNS OF STRESS FRACTURES IN THE METAL WHERE THE METAL FORMED AROUND THE TANK AND WAS MOUNTED TO THE FRAME. THE CONSUMER NOTICED THE FUEL NOZZLE HAD A CRACK IN IT AND HAD PULLED LOOSE FROM THE TANK. UPDATED 08/15/11 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402482May 23, 2011
FUEL SYSTEM, GASOLINE
FUEL TANK STRAPS RUSTED OR BROKE ON MY 1997 FORD F150 PICKUP TANK FELL TO THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403305May 23, 2011
FUEL SYSTEM, GASOLINE
THE REAR FUEL TANK SUPPORT STRAP ON MY 1997 FORD F150 HAS CORRODED AND FAILED. THE FUEL TANK HAS BEEN SUPPORTED FOR AN INDETERMINATE AMOUNT OF TIME BY THE OPTIONAL MANUFACTURER PROTECTIVE SKID PLATE, WHICH WAS ORDERED NEW WITH THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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