Ford F-150 Service Bulletins (2021)
648 manufacturer communications on file.
- February 22, 2021•Document ID: 10188007Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49602
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles built on or before 29-Jan-2021 and equipped with a console gear shift lever may exhibit a condition where the gear shift lever is unable to come out of the park position. Some vehicles may also exhibit the gear shift lever stow function is delayed or inoperative. This may be due to software in the gearshift module (GSM). To correct the condition, reprogram the GSM. For claiming, use causal part 7210 and applicable labor times in section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - February 22, 2021•Document ID: 10188006Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49601
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles may experience the anti-theft intrusion alarm system activating when there is no evidence of an intrusion. This may be due to the intrusion alarm system sensing vibrations that are characteristic to other vehicle systems. To correct the condition, update the body control module (BCM) to the latest software level using the appropriate scan tool. After BCM reprogramming completes follow the on-screen prompts to relearn the TPMS sensors. For claiming, use causal part 15K609 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - February 19, 2021•Document ID: 10188005Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49597
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles may experience intermittent remote commands from the FordPass mobile app. Intermittent command behavior may also lead the customer to believe there is no cellular signal or coverage. FordPass mobile app commands may become operative again after starting the vehicle with the ignition or key fob. Ford Engineering is developing a software update that is expected in late March 2021. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment for April 2021. This software will be programmed to the vehicle via an over-the-air (OTA) update if the vehicle is connected to the customers FordPass account. Once the update becomes available, contact the customer to ask whether they received the OTA update and confirm if the service appointment is going forward. Monitor OASIS for updates.
Associated Products (1)Associated Documents - February 17, 2021•Document ID: 10188002Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- SSM 49591
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles built at the Dearborn Truck Plant on 04-Dec-2020 and through 11-Dec-2020 equipped with a power tailgate may experience the latches not cinching after reaching the closed position. This is due to a software issue with the rear trunk gate module (RGTM). To resolve the issue, update the RGTM to the latest level using the appropriate diagnostic scan tool. If the concern is still present, continue with normal diagnostics found in Workshop Manual (WSM) Section 501-04. For claiming, use causal part 14B291 and applicable labor times in section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - February 16, 2021•Document ID: 10187986Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49582
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150/Explorer/Aviator/Police Interceptor Utility vehicles, excluding hybrid, with 5,000 miles (8,000 km) or less may exhibit harsh or delayed engagement/shift concerns with or without transmission diagnostic trouble codes (DTC) in the powertrain control module (PCM). Most concerns at low mileage may be addressed with the accelerated main control break-in routine. Refer to Workshop Manual (WSM) Section 307-01 Diagnosis and Testing, DTC Chart and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. This routine cycles the shift solenoids and clutch control valves to remove contamination that may be sticking the valves and must be performed along with an adaptive drive cycle before attempting internal service. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (3)Associated Documents - February 15, 2021•Document ID: 10187982Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 49573
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 3.5L PowerBoost engine may experience a rough running engine during idle and an illuminated malfunction indicator lamp (MIL) with diagnostics trouble code (DTC) P0300, P0304, P050E and/or P2451 stored in the powertrain control module (PCM). Inform customers that Ford is developing a calibration software update for the PCM that is expected in March. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment for repair in April. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (1)Associated Documents - February 10, 2021•Document ID: 10187941Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 49564
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 2.7L engine may experience lack of heat from the HVAC system. This condition may be the result of a heater hose near the oil cooler being misrouted and/or twisted causing a restriction to coolant flow. To correct this condition, inspect the hose for damage and reroute the hose above the coolant hose running perpendicular then fill and bleed the cooling system following procedures in WSM section 303-03A. For claiming, use causal part 18472 and M-time.
Associated Products (1)Associated Documents - February 10, 2021•Document ID: 10187812Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 21B16
- Date Added:
- March 2, 2021
- Manufacturer:
- FORD
SummaryIn all of the affected vehicles, the exterior passenger and driver mirrors have potential to not heat properly in extreme weather conditions.
Associated Products (1)Associated Documents - February 10, 2021•Document ID: 10187811Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 21B08
- Date Added:
- March 2, 2021
- Manufacturer:
- FORD
SummarySome of the affected vehicles may have software logic errors affecting the heated mirror and the ITRM. The heated mirror may not output heat at temperatures below zero degrees Celsius. Also, a battery drain may occur under a certain sequence of events due to a logic error in the ITRM. Under certain specific sequence, the ITRM battery drain may result in the inability to start the vehicle. A customer could experience a battery drain within 14 hours under the following conditions: the trailer is connected, vehicle is unlocked, parked, and the engine is off.
Associated Products (1)Associated Documents - February 10, 2021•Document ID: 10187810Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 21B07
- Date Added:
- March 2, 2021
- Manufacturer:
- FORD
SummaryIn the affected vehicles, a battery drain may occur under a certain sequence of events due to a logic error in the ITRM. Under certain specific sequence, the ITRM battery drain may result in the inability to start the vehicle. A customer could experience a battery drain within 14 hours under the following conditions: the trailer is connected, vehicle is unlocked, parked, and the engine is off.
Associated Products (1)Associated Documents - February 9, 2021•Document ID: 10187940Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49562
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 3.5L Powerboost engine and 7.2kW Pro Power Onboard may exhibit a message on the center stack screen indicating a circuit breaker on the bed panel outlet is tripped. If the bed panel outlet circuit breakers are not tripped, this may be due to a tripped circuit breaker in the instrument panel above the 120v power outlet. If all breakers are in a non-tripped state, verify the wire harness connector to the instrument panel outlet is fully connected. Engineering is aware of the incorrect circuit breaker messaging and will correct this with an over-the-air SYNC software update in late June 2021. In the interim, advise customers that any circuit breaker tripped message could be caused by any of the 2 bed panel or the IP circuit breakers.
Associated Products (1)Associated Documents - February 9, 2021•Document ID: 10187937Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49556
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles may exhibit an inoperative rear camera and/or diagnostic trouble codes (DTCs) C1001:01 in the Sync Module (APIM) or B115E:15 or B115E:31 in the Image Processing Module A (IPMA). This may be due to a loose coaxial cable or circuit connection. If only APIM DTC C1001:01 is present, verify connections at connectors C242E/F, C2563 (with 12 inch screen) and/or C263 (with 8 inch screen). If IPMA DTCs B115E:15 and/or B115E:31 are also present, verify connections at connectors C242E/F, C316, C425 and C4357. If all connections are secure, perform PPT G in Workshop Manual (WSM) Section 413-13B. For claiming, use causal part number 19G490.
Associated Products (1)Associated Documents - February 2, 2021•Document ID: 10187920Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN
- Mfr Comm. #:
- SSM 49531
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C23 stored in the powertrain control module (PCM). This concern may occur in temperatures at or below freezing. Refer to Workshop Manual (WSM) Section 303-3E, Pinpoint Test D for the appropriate diagnostic steps. If a root cause cannot be identified, clear the DTC and inform customers that Ford is developing a calibration update that is expected in February. Let the customer know they can continue to drive the vehicle until an appointment can be scheduled for repair. Contact the customer and schedule a service appointment when the update is available. Monitor OASIS for updates.
Associated Products (1)Associated Documents - February 2, 2021•Document ID: 10187919Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- SSM 49530
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles may experience a lack of steering assist upon start-up along with a Steering Assist Fault message in the instrument panel cluster (IPC) with diagnostic trouble codes (DTC) U3000:96 and U3001:68 in the power steering control module (PSCM). This may be due to battery voltage below 8 volts when attempting to start the vehicle. Power steering assist will be restored when battery voltage is at or above 12 volts and the DTCs are cleared. Replacement of the PSCM is not necessary. To clear the DTCs using the FDRS, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. Once cleared, cycle the ignition to verify normal system operation. If the DTCs return, refer to Workshop Manual Section 211-02 for normal diagnostics. For claiming, use causal part 3504.
Associated Products (1)Associated Documents - January 29, 2021•Document ID: 10186650Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49508
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with 2.7L, 3.3L, 3.5L and 5.0L engines vehicles may exhibit an illuminated malfunction indicator (MIL) with diagnostic trouble codes (DTC) P0230 and P27B2 stored in the powertrain control module (PCM) while in transport mode. These DTCs can set together if the vehicle is driven over 45mph for greater than 60 seconds while in transport mode. If both DTC P0230 and P27B2 are present, clear the DTCs, and deactivate transport mode per the Workshop Manual (WSM), Section 419-10 > General Procedures. If the DTCs return, refer to the WSM for normal diagnostics. For claiming, use causal part 12A650 and applicable labor times in section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - January 29, 2021•Document ID: 10186648Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49507
- Date Added:
- February 4, 2021
- Manufacturer:
- LINCOLN
SummarySome 2021 F-150/Explorer/Aviator/Police Interceptor Utility vehicles, excluding hybrid, with 5,000 miles (8,000 km) or less may exhibit harsh or delayed engagement/shift concerns with or without transmission diagnostic trouble codes (DTC) in the powertrain control module (PCM). Most concerns at low mileage may be addressed with the accelerated main control break-in routine. Refer to Workshop Manual (WSM) Section 307-01 Diagnosis and Testing, DTC Chart and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. This routine cycles the shift solenoids and clutch control valves to remove contamination that may be sticking the valves, and must be performed before attempting internal service. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (3)Associated Documents - January 25, 2021•Document ID: 10185991Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 21B06
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummaryIn all of the affected vehicles, the Instrument Panel Cluster (IPC) module could exhibit a reset whenever it is requested to display any text that starts with âÂÂnanâÂÂ. This issue may occur for text received from the audio unit (SYNC) such as navigation street name, incoming caller name or artist name/song title that starts with "nan". An IPC module reset may result in the IPC display and gauges to be momentarily inoperative.
Associated Products (1)Associated Documents - January 22, 2021•Document ID: 10186679Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SSM 49487
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles may experience difficulty in deactivating the Brake Service Mode when following the procedure in Workshop Manual (WSM) Section 206-00. The procedure in the WSM is being updated at this time, and the correct procedure is as follows: 1) Set the ignition to ON. 2) Press and hold the accelerator pedal and place the electronic parking brake (EPB) switch in the APPLY (upward) position. Continue to hold the accelerator pedal and the electronic parking brake EPB switch. 3) Firmly press the brake pedal for at least 1 second. Release the brake pedal while continuing to hold the accelerator pedal and the EPB switch. 4) Set the ignition to OFF then set the ignition to ON within 5 seconds, then release the accelerator pedal and the EPB switch.
Associated Products (1)Associated Documents - January 22, 2021•Document ID: 10186622Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 49484
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150/Transit/Explorer/Aviator/Police Interceptor vehicles may exhibit a flashing powertrain malfunction (wrench) indicator while in transport mode with diagnostic trouble code (DTC) P112A stored in the powertrain control module (PCM). This may be due to excessive engine starts while the vehicle is in transport mode. To correct the condition, deactivate transport mode. Refer to Workshop Manual (WSM), Section 419-10 > General Procedures. Cycle the ignition to RUN. If the concern still exists, perform normal diagnostics in the Powertrain Control/Emissions Diagnosis (PC/ED) Manual.
Associated Products (3)Associated Documents - January 21, 2021•Document ID: 10186621Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49483
- Date Added:
- February 4, 2021
- Manufacturer:
- FORD
SummarySome 2017-2021 F-Super Duty and 2016-2021 F650-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.
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