Ford Explorer Complaints (2001)

730 consumer complaints on file.

#11538547August 15, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I was driving and the lights on the vehicle went out I thought it was the bulbs but no lights were working I adjusted steering wheel to look to see fuse box and all lights came back on there is an electrical short somewhere then I went to start the truck and it made a funny sound and then I lost all power and truck wouldn't start then the alarm kept going off and I could turn off even with the remote or the chipped key. And the truck won't start. Also when you change gears the indicator to show what gear you are in dosent move . This truck has electrical issues and is not safe for drivers to lose all power like this and basically its something ford should be responsible for fixing because it's a defect in the electrical system also the AC compressor dosent work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415270May 5, 2021
SEATS
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 03V281000 (SEATS). THE CONTACT STATED THAT HER SON NOTICED THAT THE FRONT DRIVER'S SEAT WAS HARD TO RECLINE UP AND DOWN. THE VEHICLE WAS TAKEN THREE TIMES TO SHAKER'S FAMILY FORD LINCOLN (831 STRAITS TURNPIKE, WATERTOWN, CT 06795) FOR THE RECALL. ON THE FIRST DEALER VISIT, THE MECHANIC WAS UNABLE TO REMOVE THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT. ON THE SECOND VISIT, THE DEALER WAS ABLE TO REMOVE THE UPPER BOLT AND INSTALLED A NEW BOLT HOWEVER, THE CONTACT BELIEVED THAT THE DEALER DAMAGED THE SEAT IN THE PROCESS OF INSTALLING THE NEW BOLT. THE CONTACT STATED THAT THE SEAT NO LONGER RECLINED AND NEEDED THE MIDDLE ROW SEATS TO KEEP IT UPRIGHT. ON THE THIRD VISIT, THE CONTACT WAS INFORMED THAT THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DECLINED TO OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 143,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388765January 19, 2021
STEERING
SMOKE COMING FROM STEERING... CAN FEEL A CHANGE IN ENGINE WHILE DRIVING, FEELS LIKE A ROUGH RIDE, AND OVERDRIVE STARTS TO FLASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253967September 8, 2019
POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206286May 8, 2019
ENGINE, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2001 FORD EXPLORER. WHILE DRIVING, A BURNING ODOR WAS PRESENT AND THE AIR BAG DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT NOTICED FLAMES UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS NOT AWARE IF A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A RESIDENCE AND DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11187507March 18, 2019
STRUCTURE, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE LEAKED ANTI-FREEZE AND TRANSMISSION FLUID. THERE WAS ALSO RUST UNDERNEATH THE VEHICLE AND A HOLE IN THE RUNNING BOARDS, WHICH ALMOST CAUSED THEM TO DETACH. THE CONTACT CLAIMED THAT THE GROUND COULD BE SEEN THROUGH THE HOLE. THE VEHICLE ALSO PRODUCED THICK SMOKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE CONTACT PLANNED TO HAVE THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11096662May 18, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR TAKES ABOUT 3 TO 5 TRIES TO START. I REPLACED GAS PUMP, PLUGS, CABLES, TEMP SENSOR, STILL TAKES LONG TO START.O/D OFF LIGHT STARTED FLASHING, AND NOW IT HAS A ROUGH GEAR CHANGE I BELIEVE FROM 2ND TO 3RD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088800April 18, 2018
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
THE VEHICLE ROLLED OVER ON ITS SIDE ON DRY PAVEMENT ON THE FWY AT THE POSTED SPEED LIMIT IN GOOD WEATHER CONDITIONS. NO OTHER VEHICLE WAS INVOLVED, THE CAR SKIDED WHEN I ATTEMPTED TO CHANGE LANES. I WENT INTO A SKID AND THE CAR TURNED ON ITS SIDE.
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#11075183February 27, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS MANUALLY RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS A TRANSMISSION MALFUNCTION. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065729January 29, 2018
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE THE VEHICLE WAS STATIONARY, THE CHILD SAFETY LOCKS ARE NOT FUNCTIONING ON THE REAR DOORS COULD NOT BE OPENED FROM THE INSIDE, BUT ONLY FROM OUTSIDE THE VEHICLE. MARYSVILLE FORD IN MARYSVILLE, WASHINGTON WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053355December 7, 2017
UNKNOWN OR OTHER
I HAVE A GREAT 2001 FORD EXPLORER BUT IT STARTED LEAKING FROM THE ROOF AND THE LEAK SOURCE CAN NOT BE FOUND. THERE WAS NO DAMAGE, JUST SOMETHING CHANGED. THERE IS NOW MOLD ALL OVER THE INTERIOR AND ITS POSING A GREAT HEALTH RISK TO MYSELF AND ANY OCCUPANTS. I WOULD LIKE THE PROBLEM FIXED BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052185December 4, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE RANDOMLY FAILED TO START UPON TURNING THE KEY NUMEROUS TIMES. THE DEALER (PEGUES-HURST FORD, 200 TX-63 SPUR, LONGVIEW, TX 75601, (903) 758-6211) WAS CONTACTED AND INDICATED THAT THEY WOULD NEED TO DETERMINE IF THEY COULD REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS ADVISED TO SCHEDULE AN APPOINTMENT WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER ISSUED 12 TECHNICAL SERVICE BULLETINS (TSBS) FOR THE ELECTRICAL SYSTEM, 52 TSBS FOR THE ENGINE, AND 3 TSBS FOR THE FUEL SYSTEM GASOLINE, BUT THE CONTACT WAS UNCERTAIN AS TO WHICH PART CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034482October 19, 2017
UNKNOWN OR OTHER
THE EXTIRER DOOR HADLE KEEP BREAKING CAN NOT GET INTO VEHICLE WITH OUT GOING THRU BACK DOOR.IF I HAD AN ACCIDENT THERE WOULD BE NO WAY SO.EO E COULD GET ME OUT.I HAVE OWNED VEHICLE FOR 2 YEARS AND I HAVE REPLACED ED THEM 3 TIMES AND AGAIN THEY ARE BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010899July 27, 2017
POWER TRAIN
VEHICLE RUNNING IN PARK WHILE DRIVER GATHERED BOXES TO PLACE IN BED OF TRUCK. DRIVE TRAIN ENGAGED SENDING DRIVERLESS VEHICLE DOWN ROAD, ACROSS INTERSECTION AND INTO BRICK WALL. WITNESS TO IMPACT RAN TO VEHICLE THINKING TO CHECK ON DRIVER. UPON OPENING DOOR, NOTED NO DRIVER AND STATED SHIFTER STILL INDICATED VEHICLE WAS IN PARK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11005609July 17, 2017
AIR BAGS
AIR BAG LIGHT ON SINCE I PURCHASED THE VEHICLE FROM A PRIVATE PARTY IN 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004635July 11, 2017
VEHICLE SPEED CONTROL
CRUISE CONTROL ON AND SET DO NOT WORK ON ANY ROAD. VEHICLE MOVING ON ANY ROAD OR STANDSTILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985858May 15, 2017
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 35 MPH, THE FRONT PASSENGER WHEEL SEIZED AND CAUSED THE CONTACT TO HEAD TOWARDS ONCOMING TRAFFIC. THERE WAS NO CRASH INVOLVED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED. IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE WHEEL BEARING DISINTEGRATED. THE VEHICLE WAS REPAIRED AND THE WHEEL BEARING WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984456May 9, 2017
AIR BAGS, SEAT BELTS
I HAD AN ACCIDENT I JANUARY 2016 AND MY AIRBAG DID NOT DEPLOY CAUSE ME DAMAGE TO MY NECK AND BOTH SHOULDER. DOCTORS SAY I NEED SURGERY ON ROTATOR CUFFS. IF AIRBAGS HAD DEPLOYED I WOULD NOT HAVE BEEN THRUST FORWARD. I GRABBED STEERING WHEEL TO BRACE MYSELF AND WAS THRUST FORWARD THERE FOR DAMAGE BOTH ROTATOR CUFFS IN MY SHOULDER AND HURTING MY NECK ALSO. I HAVE SEEN MANY OTHER TRUCKS OF MY MAKE THAT AIR BAGS HAVE NOT DEPLOYED AND PEOPLE GETTING HURT. I DO NOT UNDERSTAND WHY THEY DID NOT DEPLOY. . WHY ARE THERE NOT RECALLS ON THIS AIR BAGS. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10969825March 31, 2017
AIR BAGS, WHEELS
DRIVING ON FREEWAY FRONT DRIVER WHEEL FELL OFF CAUSING TRUCK TO ROLL OVER. NO AIR BAG WAS INFLATED. WAS TOLD THE PIN THAT HOLDS THE TIRE ON CAME OUT. TRUCK WAS TOTALLED AND HIT 2OTHER CARS WHILE ROLLING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10959861March 9, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THE DRIVER SIDE TURN SIGNAL FAILED TO ILLUMINATE INSIDE AND OUTSIDE THE VEHICLE. ALSO, THE BRAKE LIGHTS FAILED TO ILLUMINATE. WHEN THE STEERING COLUMN WAS TILTED TO THE UPPER POSITION, THE INTERIOR AND EXTERIOR TURN SIGNAL LIGHTS AND THE BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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