Ford Explorer Complaints (2001)

730 consumer complaints on file.

#10307052February 6, 2010
STRUCTURE:FRAME AND MEMBERS, STRUCTURE:BODY
2001 FORD SPORT TRAC BODY MOUNTS HAVE ALL DETERATED AND FALLEN OFF. VERY SERIOUS MATTER WHEN BODY MIGHT BREAK OFF. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304135February 3, 2010
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. SHE STATED THAT THE DRIVER SEAT BELT BUCKLE FAILED. SHE WAS NOT ABLE TO TAKE THE SEAT BELT OFF.THE CONTACT STATED SHE WILL TAKE THE VEHICLE TO THE DEALER OR A GARAGE FOR REPAIR. THE CONTACT STATED SHE WILL CONTACT THE MANUFACTURER .THE FAILURE AND THE CURRENT MILEAGE WAS 172,236.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302256January 25, 2010
LATCHES/LOCKS/LINKAGES
2001 FORD EXPLORER SPORT: DOOR SUDDENLY STOPPED UNLOCKING WITH THE KEY. I HAVE SINCE DISCOVERED HUNDREDS OF OTHER EXPLORER OWNERS WITH THE SAME STORY. I FEEL THIS IS A SAFETY ISSUE BECAUSE I TRANSPORT MY 10 MONTH OLD DAUGHTER IN THIS CAR, AND I CAN'T AFFORD TO BE LOCKED OUT WITHOUT WARNING DURING THE WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299032January 11, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW FELL INSIDE THE DOOR. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THE HE WILL BE RESPONSIBLE FOR PAYING FOR THE REPAIRS. THERE WERE NO RELATED RECALLS OR WARRANTIES. THE FAILURE MILEAGE WAS 8,000. UPDATED 02/02/10 *BF UPDATED 02/05/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298792January 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2001 FORD EXPLORERS TRANSMISSION IS HAVING SHIFTING PROBLEMS FOLLOWED BY IT'S OVERDRIVE LIGHT FLASHING. I TALKED TO SEVERAL FORD TRANSMISSION FRIENDS AND THEY ADVISED ME TO INSTALL A UPGRADE KIT IN THE VALVE BODY. THIS WAS DONE, FLUID AND FILTER CHANGED, TO NO AVAIL. THE LIGHT INTERMITTENTLY FLASHES AND THE TRANSMISSION SHIFTING WEIRD. AFTER READING SEVERAL POSTS ON SEVERAL SITES REGARDING THIS PROBLEM, I AM AT A LOSS AT WHAT TO DO. SEVERAL PEOPLE STATED THAT THEY WENT TO THE EXTENT OF REPLACING THE TRANSMISSIONS WITH NEW ONES AND THE LIGHT STILL FLASHING AND HAVING THE SAME PROBLEMS. MY EXPLORER HAS 60K MILES ON IT AND THIS PROBLEM STARTED AT ONLY 50K MILES, TO ME THIS IS A PROBLEM FORD SHOULD ACKNOWLEDGE, AND ALLOW SOME COMPENSATION TO IT'S LOYAL CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298572January 7, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. WHILE DRIVING 35 MPH DURING INCLEMENT WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE DIVIDER ON THE HIGHWAY. DURING THE CRASH NONE OF THE AIR BAGS IN THE VEHICLE DEPLOYED. THE VEHICLE WAS DESTROYED. THE CONTACT WAS TAKEN TO THE HOSPITAL FOR INJURIES TO THE NECK AND BACK. THE CONTACT CALLED THE MANUFACTURER TO FILE A COMPLAINT AND THE MANUFACTURER DISCONNECTED THE CALL. THE CONTACT STATED THAT THE MANUFACTURER SHOULD TAKE RESPONSIBILITY FOR THE REPAIRS TO THIS VEHICLE. THE FAILURE MILEAGE WAS 83,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10297112December 28, 2009
WHEELS
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CHROME STEEL WHEELS HAVE EXTERIOR CORROSION. THIS CONDITION HAS CAUSED THE TIRES TO LOSE AIR PRESSURE. THIS FAILURE HAS OCCURRED TWICE BEFORE. SHE WAS ADVISED BY A TECHNICIAN AT THE DEALER TO PAY $257.00. TO REPLACE BOTHER REAR TIRES. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294672December 6, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2001 FORD EXPLORER SPORT 2 DOORS BLEND DOOR BROKEN NO HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294511December 4, 2009
SEATS
THE DRIVER'S SEAT IS LOOSE AND TILTS TO THE RIGHT. THERE IS CLEARLY SOMETHING WRONG WITH THE WAY IT IS AFFIXED TO THE VEHICLE. THE SEAT RECLINER MECHANISM HAS A DEFECT CAUSING THIS LOOSENESS. THE DEGREE OF LOOSENESS HAS INCREASED SINCE IT BECAME CLEARLY APPARENT IN FEBRUARY OF 2009; 5 MONTHS AFTER PURCHASING THE VEHICLE. IT IS NOW EVEN MORE LOOSE AND THERE IS CLEARLY A PROBLEM THAT COULD LEAD TO HAZARDOUS CONDITIONS IF NOT FIXED BY THE DEALER. I WAS LIED TO AT THE DEALER SEVERAL TIMES, I REQUESTED CARFAX REPEATEDLY, BUT WAS NEVER PROVIDED WITH ONE. I REQUESTED A CAR MANUAL REPEATEDLY, BUT WAS NEVER GIVEN ONE. I OBTAINED A CARFAX ON MY OWN THAT SHOWS THE DEALER LIED ABOUT THE NUMBER OF PREVIOUS OWNERS, THE SERVICE OF ONE FORD RECALL, AND THE EXISTENCE OF A SECOND FORD RECALL. THAT IS THE SEAT RECLINING MECHANISM. THERE IS A SAFETY RECALL 03S04, DATED AUGUST 2003. CERTAIN 2001-2002 MODEL YEAR 2-DOOR EXPLORER/EXPLORER SPORT* VEHICLES EQUIPPED WITH HIGH BACK SEATS, BUT AT THE LOUISVILLE ASSEMBLY PLANT FROM JOB #1, 2001 THROUGH JOB LAST 2002. IN 2001, THE EXPLORER 2-DOOR WAS RENAMED EXPLORER SPORT. AFFECTED VEHICLES ARE IDENTIFIED OASIS. IN ADDITION, FOR A LIST OF VEHICLES ASSIGNED TO YOUR DEALERSHIP, VISIT THE WEBSITE. THIS INFORMATION WAS MADE AVAILABLE ON APRIL 5, 2006. SOME OF THE VEHICLES AFFECTED BY THIS PROGRAM WILL RECEIVE ONE LETTER DESCRIBING BOTH PROGRAMS. FOR CUSTOMERS CONVENIENCE, PLEASE COMPLETE BOTH PROGRAMS 03S03 AND 03S04 DURING ONE CUSTOMER VISIT. THE REASON FOR THIS SAFETY RECALL IS IN SOME OF THE AFFECTED VEHICLES, A BOLT THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE DRIVER SEAT BACK FRAME MAY FRACTURE. IF THIS CONDITION WERE TO OCCUR, THE CUSTOMER MAY EXPERIENCE LOOSENESS OR NOISE IN THE SEAT. IN EXTREME CASES THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT OR THE SECOND ROW CUSHION. THE OCCUPANT COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS, POSSIBLY RESULTING IN A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292297November 16, 2009
ELECTRICAL SYSTEM, POWER TRAIN
I HAVE A 2001 FORD EXPLORER SPORT THAT THE 4X4 CONTROL MODULE CONSTANTLY MALFUNCTIONS. THIS IS A COMMON PROBLEM THAT IS WIDESPREAD AND COULD CAUSE MAJOR ACCIDENTS BY LOSING CONTROL OF THE VEHICLE DURING OPERATION IN THE WINTER MONTHS ON SNOW/ ICE. IF YOU RESEARCH THIS YOU'LL FIND THE PROBLEM EXISTED FROM WHEN THESE WERE NEW VEHICLES AND FORD HAS NO RESOLUTION TO FIX THIS PROBLEM OTHER THAN REPLACE IT WITH ANOTHER DEFECTIVE PART. FORD'S DIAGNOSTIC COMPUTER DOESN'T EVEN RECOGNIZE THERE IS A FAILURE IN THE SYSTEM CREATING AN EVEN LARGER DANGER SINCE HERE'S NO WAY TO TRACE THE PROBLEM WHEN TAKEN IN FOR SERVICE. THERE SHOULD BE A RECALL ISSUED IMMEDIATELY. FORD AND MOTOROLA HAVE DESIGNED AND INSTALLED A DEFECTIVE PART THAT CAN KILL PEOPLE IF NOT FIXED AND HAS PROBABLY CAUSED HUNDREDS OF ACCIDENTS ALREADY. THE FORD PART NUMBER IS 1L54-7H417-AC AND THE MOTOROLA MODEL NUMBER IS 01MP207C01 AND IT IS DESCRIBED AS THE 4X4 CONTROL MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290419October 30, 2009
STRUCTURE:FRAME AND MEMBERS
THE RUBBER BODY MOUNT,STRUT AND CONTROL ARM BUSHINGS ON MY 2001 SPORT TRAC 4WD ARE CRUMBLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284690September 21, 2009
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT
I HAVE A 2001 FORD EXPLORER SPORT TRAC AND THE DRIVERS SIDE FRONT WHEEL BEARING HAS GONE OUT SEVERAL TIMES AND NO ONE KNOWS WHAT THE PROBLEM IS WHY DON'T THEY PUT SEALED BEARINGS SO YOU DON,T HAVE TO CHANGE THEM EVERY 6 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282776September 3, 2009
ELECTRICAL SYSTEM
WE BECAME THE OWNERS A 2001 FORD EXPLORER SPORT TRAC THROUGH A FAMILY MEMBER, AND FOUND THAT THE SIGNAL BLINKERS DO NOT WORK WHEN THE STEERING COLUMN IS ADJUSTED. THE FAMILY MEMBER NEVER KNEW SHE COULD ADJUST THE STEERING COLUMN (SHE IS 74 YEARS OLD). I CONTACTED FORD AND THEY DECLINED THIS WAS A SAFETY ISSUE. THE BLINKERS WORK FINE AS LONG AS THE STEERING COLUMN REMAINS IN THE TOP UPRIGHT UNADJUSTED POSITION. I RESEARCHED THIS PROBLEM ON THE INTERNET AND SEVERAL OWNERS HAVE COMPLAINED WITH THE SAME PROBLEM IN OTHER FORD TRUCKS AS WELL SUCH AS THE FORD 150 PICKUP TRUCK. YET, FORD CLAIMS THIS IS NOT A SAFETY ISSUE. OUR FORD DEALER HAS CLOSED LOCALLY. I AM INTERESTED IN FINDING OUT IF THIS PROBLEM HAS BEEN IDENTIFIED AS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281959August 27, 2009
STRUCTURE, STRUCTURE:FRAME AND MEMBERS
2001 FORD EXPLORER SPORT TRAC VEHICLES HAS BADLY DETERIORATING CAB MOUNT BUSHINGS. (THESE BUSHINGS CONNECT THE CAB TO THE FRAME.) ON MY VEHICLE THEY HAVE ALMOST TOTALLY FALLEN APART. THEY CRUMBLE WHEN TOUCHED AND SOME ARE TOTALLY MISSING. THIS CAN CAUSE A BODY SWAY OF UP TO 3-4 INCHES. THERE IS NO RECALL OR SERVICE BULLETIN ON THIS ISSUES ACCORDING TO FORD. I RESEARCHED THIS ON THE INTERNET AND HAVE FOUND THIS TO BE A COMMON PROBLEM WITH THIS VEHICLE. COST OF REPAIR IS ABOUT $600.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276474July 12, 2009
AIR BAGS, ELECTRICAL SYSTEM
01 FORD EXP SPORT TRAC 4X4 WITH REAR RADIO/AC CONTROLS AIR BAG WARNING LIGHT DOES NOT GO OUT AND KEEPS POPPING FUSE (LOCATION FOR FAN BLOWER) AND BLOWER INOP EVEN WITH HIGHER AMP FUSES. HAPPENS CHANGE WEATHER COLD/HOT AND ROUGH ROADS. JIGGLE WIRE HARNESS UNDER DASH/CENTER CONSOLE AREA CORRECTS (TEMP). CAN NOT TROUBLE SHOOT AIRBAG MOD WHEN FUSE BLOWN. AC INOP WHEN FUSE BLOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272973June 5, 2009
LATCHES/LOCKS/LINKAGES
THE LOCKS AND DOOR LATCH ON MY 2001 FORD EXPLORER SPORT OBVIOUSLY DO NOT WORK! THE FIRST PROBLEM IS THAT WHILE I'M DRIVING, THE DRIVER'S SIDE DOOR WILL FLY OPEN IF I HIT A BUMP, DRIVE OVER RAILROAD TRACKS OR TURN TOO HARD. MY DOOR HAS OPENED ON THE INTERSTATE, IN ON-COMING TRAFFIC, AND HAS ALMOST HIT OTHER CARS OR OBJECTS. ANY TIME I CLOSE THE PASSENGER OR REAR DOORS, THE DRIVER DOOR WILL POP OPEN. THE SECOND PROBLEM IS THAT THE LOCKS DON'T KEEP THE DOORS SECURED. MY DOOR WILL STILL FLY OPEN EVEN IF THE LOCK IS DOWN. THIS PAST MONDAY, I LEFT MY CAR LOCKED (OR ATLEAST IT APPEARED TO BE LOCKED) IN FRONT OF MY HOUSE AND WITHIN 30 MINUTES SOMEONE HAD BROKEN IN AND STOLEN EVERYTHING. HE APPARENTLY JUST LIFTED THE DOOR HANDLE BECAUSE THERE WAS NO SIGN OF FORCED ENTRY. HE STOLE MY CD PLAYER, CHECKBOOKS, INSURANCE & REGISTRATION CARDS, CASH, AND EVERYTHING ELSE HE COULD CARRY. THE LOCKS AND DOORS ON MY CAR HAVE BEEN AN INCREDIBLE INCONVENIENCE AND SAFETY PROBLEM FOR ME FOR ALMOST 3 YEARS. THE ESTIMATES THAT HAVE BEEN OFFERED ARE TOO EXPENSIVE FOR ME TO AFFORD AS I AM A RECENT COLLEGE GRADUATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272872June 4, 2009
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
WHEN I HAVE USED MY SPEED CONTROL I HAVE HAD SMOKE COME OUT OF THE TOP OF MY STEERING COLUMN TWICE. THE SMOKE COMES THROUGH THE HOLE FOR MY EMERGENCY LIGHT BUTTON ON THE TOP OF MY STEERING COLUMN. THIS HAPPENED RECENTLY FOR THE THIRD TIME. THE FORD DEALER IS CHARGING $652.63 TO REPLACE THE WIRE HARNESS AND THE SWITCH THAT CONTROLS WIPERS, HAZARD LIGHTS, BLINKERS, ETC. THE RECALL WAS REPLACED, AND THEY SAY THE TWO ARE NOT RELATED. APPARENTLY THIS COULD CAUSE AN ELECTRICAL FIRE AS WOULD THE RECALL PART. THE SUV IS A FORD EXPLORER 2001 V8 XLT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268608May 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE OVERDRIVE LIGHT KEPT ILLUMINATING ON THE INSTRUMENT PANEL AND THE TRANSMISSION WAS SLIPPING. THE SHIFT SOLENOID WAS REPLACED, BUT BEGAN TO FAIL 4,000 MILES LATER. THE FORD MANUFACTURER WAS AWARE OF THE FAILURE, BUT COULD NOT ASSIST BECAUSE IT WAS NOT A SAFETY ISSUE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266659April 24, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2001 FORD EXPLORER. HE STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED CONTINUOUSLY AND BLINKS WHEN THERE IS NO PASSENGER IN THE SEAT. THE DEALER WILL NOT DIAGNOSE THE FAILURE WITHOUT THE CONTACT PAYING A FEE. THE LIGHT HAS BEEN ILLUMINATED FOR APPROXIMATELY 2 WEEKS. THE DEALER ALSO STATED THAT THE WARRANTY EXPIRED AND THERE WERE NO RELATED RECALLS. THE FAILURE MILEAGE WAS 93000 AND THE CURRENT MILEAGE WAS 94144. UPDATED 05/11/09. *LJ UPDATED 05/12/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264127April 4, 2009
SERVICE BRAKES, HYDRAULIC
FRONT BRAKE ROTORS WARP AND BRAKES ARE BAD WITHIN 13,000 MILES. PROBLEM HAS RECURRED SEVERAL TIMES. APPARENTLY THE BRAKES FOR THE HEAVIER FORD SPORT TRAC MODEL ARE FROM THE LIGHTER FORD RANGER AND UNDERSIZED. BRAKES FAILING ON THIS SHORT INTERVAL COULD LEAD TO DRIVERS ON THE ROAD WITH TOTALLY INADEQUATE BRAKING CAPACITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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