Ford Explorer Complaints (2001)

730 consumer complaints on file.

#10725337June 15, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN MANUFACTURER RECALL. THE DEALER PERFORMED THE REPAIR, BUT THE FAILURE RECURRED. THE CONTACT NOTICED SMOKE NEAR THE ENGINE COMPARTMENT THAT ENTERED THE VEHICLE NEAR THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10721357May 26, 2015
EXTERIOR LIGHTING
IF STEERING WHEEL IS NOT IN THE VERY HIGH POSITION TURN SIGNALS BLINK VERY RAPIDLY AS IF THERE WAS A PROBLEM WITH ONE OF THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713695April 29, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
EVER SINCE I GOT THE TRUCK ABOUT 4 MONTHS AGO I HAVE BEEN HAVING A PROBLEM WITH THE REAR BRAKES LOCKING UP. IT HAPPENS AFTER THE VEHICLE HAS BEEN SITTING UP FOR A FEW HOURS AND IT'S RAINING OR THERE'S A GOOD BUT OF MOISTURE IN THE AIR. WHEN YOU FIRST GET IN THE TRUCK THE REAR BRAKES WILL LOCK UP ON YOU ONLY GOING FORWARD FOR SOME REASON. IF YOU APPLY VERY LITTLE PRESSURE IT DOES IT. AFTER ABOUT 10 TIMES LOCKING IT UP IT DRIVES FINE AS LONG AS ITS NOT PARKED FOR A WHILE. ON A GOOD HOT SUMMER DAY WITH NO MOISTURE OR RAIN IT DOES DO IT AT ALL. A FEW WEEKS AGO I BACKED OUT MY DRIVE WAY IT WAS RAINING AND IT DID IT. SO I DECIDED TO PULL BACK INTO MY DRIVEWAY AND TAKE MY FIANCE'S CAR TO TOWN. WHEN I WAS PULLING UP IT LOCKED UP WHEN I TRYING TO STOP AND SLID INTO THE CORNER OF MY HOME. NO MAJOR DAMAGE WAS DONE JUST CRACKED THE FRONT BUMPER. I HAVE TAKING IT TO 3 LOCAL MECHANICS. NONE KNOW HOW TO FIX. THEY LOOKED AT THE BREAKS, ROTORS AND HUBS. ALL WAS FINE. ONE MECHANIC TOLD ME THIS WAS THE 3 TIME HE HAS SEEN THIS ON THE SAME EXACT KIND OF TRUCK. I DO LIKE THE TRUCK. BUT I'M TERRIFIED TO DRIVE IT. I THOUGHT ABOUT SELLING IT, BUT NOW I'M IN A SITUATION WHERE IF SOMEONE GETS HURT IN IT I WOULD FEEL HORRIBLE. I SURE HOPE SOMEONE ON HERE CAN HELP ME OUT WITH THIS PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10712749April 24, 2015
ENGINE AND ENGINE COOLING
I WAS SITTING IN A RESTAURANT DRIVE THRU WHEN THE CAR TURNED OFF. I TURNED THE CAR BACK ON & INCHED A BIT FORWARD IN LINE. MOMENTS AFTER THAT WHILE IN DRIVE, BUT NOT MOVING, I HEARD A LOUD POP. AFTER THAT, I SAW FLAMES SHOOTING TOWARDS THE FRONT WINDSHIELD COMING FROM UNDER THE HOOD ON MY SIDE. I PUT THE CAR IN PARK, TURNED OFF THE CAR AND TOOK THE KEY OUT OF THE IGNITION AND FLED. THE RESTAURANT WORKERS CAME TO MY AID AND PUT THE FIRE OUT BEFORE IT SPREAD. WHEN I WENT BACK TO SAY THANK YOU, THEY TOLD ME THAT THEY HEARD A SECOND POP BEFORE THEY PUT OUT THE FIRE. I HAVE REPORTED THIS TO FORD HEADQUARTERS. THEY CHECKED MY VIN AND TOLD ME THAT THE VEHICLE WAS UNDER RECALL FOR A DEFECT THAT CAUSES FIRES. I TOOK THE CAR TO A FORD DEALERSHIP A COUPLE MONTHS PRIOR TO THIS INCIDENT AND THEY DID NOT TELL ME ANYTHING ABOUT A RECALL ON THE CAR. ALSO, THE CAR OIL WAS LAST CHANGED 3/5/2015 AND WAS BELOW THE MILEAGE FOR ANOTHER OIL CHANGE, SO I AM SO CONFUSED AS TO WHY THIS HAPPENED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10661269November 29, 2014
STRUCTURE:BODY
I HAVE OWNED THIS TRUCK SINCE 2002. LEFT REAR PASSENGER DOOR HANDLE BROKE (ONE DAY IT WORKED, NEXT DAY IT WAS FLOPPING AND OBVIOUSLY DISCONNECTED). CAN'T OPEN IT FROM THE OUTSIDE OR INSIDE. FRONT DRIVER'S SIDE DOOR HANDLE ALSO FEELING FLOPPY AND LOOSE. CHILD "SAFETY" LATCHES ON BOTH BACK PASSENGER DOORS HAVE NEVER WORKED PROPERLY SO ANYONE SITTING IN THE BACK SEAT HAS TO BE LET OUT BY SOMEONE ON THE OUTSIDE AS THE INSIDE DOOR HANDLE WON'T WORK. ON THE INTERNET, YOU WILL SEE THAT DOOR FAILURES ON THIS MAKE AND MODEL ARE RAMPANT. THIS IS EXTREMELY DANGEROUS. IN AN ACCIDENT, THE DRIVER AND/OR PASSENGERS COULD NOT GET OUT OF THE TRUCK. FIXING THE DOORS IS REALLY DIFFICULT AS W/O BEING ABLE TO OPEN THE DOOR, YOU HAVE TO DISMANTLE THE INTERIOR OF THE TRUCK IN ORDER TO GET TO THE I/S DOOR PANEL. THIS IS NOT A REPAIR A TYPICAL OWNER COULD DO FOR THEMSELVES, EVEN MY MECHANIC DOES NOT WANT TO DO IT. WITH THE LARGE NUMBER OF TRUCK OWNERS COMPLAINING OF THIS DOOR FAILURE PROBLEM ON THE NET AND THE EXTREMELY DANGEROUS POSITION IT PUTS THE DRIVER AND PASSENGERS IN, FORD SHOULD HAVE A RECALL ISSUED. OBVIOUSLY THESE DOOR LATCHES ARE VERY SUSCEPTIBLE TO FAILURE AND CONTINUED TO BE INSTALLED BY FORD FOR YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659595November 19, 2014
SUSPENSION, EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE:BODY
REAR END OF CAR THUMPED EVERY TIME YOU WOULD GO OVER THE SMALLEST SEPARATION IN THE ROAD AND ALSO ON A BUMPY ROAD. REPLACED REAR END SHOCKS. STILL HAVE THE SAME PROBLEM OF THUMPING. SOME TIMES IT FEELS LIKE I'M GOING TO LOOSE THE REAR END OF THE VEHICLE. I WAS TOLD POSSIBLY NOW THAT BACK BUSHINGS HOLDING THE BODY TO THE FRAME MAY BE DISINTEGRATED. VEHICLE HAS ALWAYS BEEN WELL MAINTAINED AND GARAGED. I HAVE FOUND OUT THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS OCCURRING NOW WITH THIS 2001 MODEL. YOU WOULD THINK THERE WOULD BE A SAFETY RECALL BY FORD TO FIX THESE BUSHING PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652220November 3, 2014
STRUCTURE:BODY, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT THE BODY MOUNTS CORRODED WHICH CAUSED THE FRAME TO BECOME DETACHED FROM THE BODY OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND THE REAR BODY MOUNTS WERE REPLACED. THE FRONT PARTS WERE NOT REPLACED DUE TO THE PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649989October 25, 2014
SUSPENSION
FOUND THAT AFTER APPROX.80,000 MILES THAT ALL THE BODY SUPPORT BUSHING HAD DRIED OUT AND CRUMBLED.. THIS CAUSE SEVER LACK OF CONTROL. CORNERING WAS ACCOMPANIED WITH LOUD BODY METAL BANGING. THE TRUCK WAS TAKEN OUT OF SERVICE AND REPAIRED. THE BODY WAS RAISED OFF THE FRAME AND ALL BUSHING WHERE REPLACED AT THE OWNERS EXPENSE. FORD WOULD NOT COMPLETE THIS WORK UNDER WARRANTY EVEN THOUGH IT IS A GROSS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648140October 16, 2014
POWER TRAIN, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE FORD EXPLORER 2001 XLS 4.0L REAR WHEEL DRIVE TRANSMISSION IS DEFECTIVE IN SLIP 4 TO 5 GEAR IN 75000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643945October 10, 2014
STRUCTURE:BODY
WHILE DRIVING DOWN THE ROAD I HEARD A POPPING FOLLOWED BY A LOT OF METAL NOISE. THE TRUCK SEAMED SHIFT AROUND. UPON LOOKING UNDER THE TRUCK THE BODY MOUNT UNDER THE PASSENGER SEAT WAS GONE ON BOTH SIDES OF THE FRAME. THE CAB IS NOW SITTING ON THE FRAME AND SOME PARTS AROUND THE PASSENGER FRONT MOUNT ARE CRACKED. CALLED FORD, NOT UNDER WARRANTY OR RECALL. (GOOD ANSWER?) I THINK NOT....TOOK TO LOCAL FORD DEALER IN RI. TOLD HIM WHAT THE PROBLEM WAS AND THAT MY WIFE WANTED TO USE THE SPORT TRAC TO PICK UP OUR 1 YEAR OLD GRANDSON. HE TOLD ME THE TRUCK WAS UNSAFE AND NOT TO DRIVE IT ... SOUND LIKE A MAINTENANCE ISSUE? SOUNDS MORE LIKE A PRODUCT FAILURE. FORD KNOWS. NHTSA KNOWS. WE WHO OWN KNOW. THIS IS NOT ENVIRONMENTAL DUE TO THE FACT THAT I SEE IT IS ALSO HAPPENING IN TEXAS TOO. SO I WILL CALL FORD AGAIN AND DEMAND THE FIX AS MANY TIMES AS IT TAKES TIL MY TRUCK IS FIXED. THE NHTSA NEEDS TO START CALLING THIS WHAT IT IS "FORD"S BAD PRODUCT DECISION AND NOT THE BURDEN OF THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639012September 25, 2014
STEERING
TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A POLE. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND ANKLE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 155,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10629245August 28, 2014
SUSPENSION
VEHICLE BODY MOUNTS HAVE DRIED OUT AND CRUMBLES WHEN TOUCHED. THIS DETERIORATION CAUSES THE BODY TO RIDE ON TOP OF THE FRAME WHICH COULD EVENTUALLY RESULT IN OTHER VEHICLE DAMAGE AND POSSIBLE SAFETY ISSUES. THE WORSE I HAVE SEEN ON A FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627649August 22, 2014
SUSPENSION
AS MANY OTHER OWNERS OF THE FORD EXPLORER SPORT HAVE COMPLAINED ABOUT, THERE IS A VERY LOUD BANGING COMING FROM THE REAR END OF MY SUV WHENEVER I DRIVE OVER EVEN THE SLIGHTEST BUMP OR ROUGH ROAD. I HAVE REPLACED THE SHOCKS BUT IT DID NOT MAKE ANY DIFFERENCE TO THIS PROBLEM. IT STILL IS SO LOUD AND THE RIDE REMAINS VERY ROUGH. I NOW UNDERSTAND THAT THE BODY MOUNT BUSHINGS HAVE DETERIORATED AND WILL NEED TO BE REPLACED TO IMPROVE THE RIDE AND MAKE THE VEHICLE SAFE TO DRIVE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621278August 11, 2014
SUSPENSION, STRUCTURE:BODY
2001 FORD EXPLORER SPORT. DURING NORMAL DRIVING, A REAR RATTLE/ BANGING NOISE WOULD OCCUR WHEN GOING OVER ROUGH ROAD OR OVER BUMPS. THIS HAS PROGRESSIVELY GOTTEN WORSE OVER TIME. INVESTIGATION AND INSPECTION OF THE VEHICLE HAD REVEALED THAT ALL THE BODY/FRAME MOUNT BUSHINGS HAVE DETERIORATED TO THE POINT THAT THEY WERE CRUMBLING, LEAVING NO SUPPORT/CUSHION BETWEEN BODY AND FRAME. THIS COULD POTENTIALLY MAKE THE VEHICLE UNSAFE AS THERE WOULD BE NO SUPPORT FOR THE BODY, CAUSE EXCESSIVE BODY MOVEMENT AND A SHIFT IN THE VEHICLE WEIGHT DYNAMICS. THIS ISSUE HAS ALREADY BEEN REPORTED IN SEVERAL VEHICLE SAFETY COMPLAINTS PRIOR TO MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618698August 4, 2014
SUSPENSION
A CLUNKING NOISE UNDER THE PASSENGER SEAT. IN LOOKING AT IT, IS SEEMS THERE IS A WORN BODY BUSHING. INVESTIGATION ON THE WEB SHOWS SEVERAL INCIDENCES OF SOMETHING LIKE THIS. THE NOISE HAS GOTTEN WORSE, THE VEHICLE NOW HAS 54000 MILES ON IT.I AM THE ORIGINAL OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606675June 28, 2014
STRUCTURE:BODY
WHEN I HAD MY VEHICLE INSPECTED I WAS INFORMED THE BODY MOUNTS WERE ALMOST ALL RUSTED OUT AND THERE IS A DANGER THE BODY COULD COME LOOSE. ITS EASY TO PICTURE WHAT COULD HAPPEN IT THIS OCCURRED IN A 60 MPH CURVE ON INTERSTATE. MECHANICS TELL THIS IS UNHEARD OF IN ANY OTHER VEHICLES EXCEPT FORD EXPLORER SPORT TRACS MODEL YEARS 2001 THRU 2005. IF THIS ISNT A HAZARD I DONT KNOW WHAT IS. ITS EVIDENT THIS PARTS ARE JUNK AND FORD DID NOTHING TO CORRECT IT. STARTING IN 2006 THIS PROBLEM NO LONGER EXISTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605000June 21, 2014
POWER TRAIN
I TOOK MY CAR TO ASTORIA FORD LATE LAST YEAR, BECAUSE IT WAS STALLING AND LOSING POWER. THE CHARGED ME ALMOST $1,000.00 AND THE PROBLEM PERSISTS. THE O/D ON OFF LIGHT WILL STOP AND START. WHEN IT COMES ON WHICH JUST STARTED TODAY, THE CAR IN ANY GEAR WHILE ONLY GO FORWARD. IN REVERSE AND NEUTRAL, ONLY FORWARD. AS A POLICE OFFICER THIS IS VERY DANGEROUS, AND I CANNOT DRIVE THE VEHICLE. MANY HAVE SUBMITTED COMPLAINTS ABOUT THIS TO FORD, THEY CALL IT A PHANTOM PROBLEM. I HOPE THIS PHANTOM PROBLEM DOES NOT OCCUR IN FRONT OF A DAY CARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604536June 19, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ANTI LOCK BRAKING SYSTEM SUDDENLY MALFUNCTIONED AND THE VEHICLE FAILED TO STOP. THE CONATCT HAD TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT INDICATED THAT THE DEFECT OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598366June 15, 2014
SUSPENSION, UNKNOWN OR OTHER, STRUCTURE:BODY
ALL BODY BUSHINGS WERE DEFECTIVE AND HAD TO BE REPLACED. THE BUSHINGS WERE DESICCATED AND HAD CRUMBLED AWAY. THIS MADE THE VEHICLE UNSAFE WHEN CORNERING AS THERE WAS NOTHING TO SUPPORT THE WEIGHT OF THE BODY BETWEEN IT AND THE FRAME CAUSING EXCESSIVE MOVEMENT AND COMPROMISE OF CENTER OF GRAVITY. ACCORDING TO THE MECHANIC WHO REPLACED MY BUSHINGS, HE HAD SEEN THIS DEFECT ON ALL THE VEHICLES OF THIS MAKE AND MODEL YEAR. HE SAID THAT IT WAS NOT A PROBLEM ON THE 1998 FORD EXPLORER SPORT. I WENT TO A LOCAL JUNK YARD AND LOOKED AT SEVERAL FORD EXPLORER SPORTS AND NOTICED THE SAME DEFECT ON ALL THE 2001 MODEL YEARS. THE 1998 MODEL YEAR HAD BUSHINGS THAT WERE STILL IN GOOD CONDITION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594073June 9, 2014
SUSPENSION
2001 FORD EXPLORER SPORT. CONSUMER WRITES IN REGARDS TO BUSHING PROBLEMS. *SMD THE CONSUMER STATED THE BUSHINGS DISINTEGRATED. THE COST TO REPLACE THEM, WAS $2000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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