Ford Explorer Complaints (2001)

730 consumer complaints on file.

#10024582June 20, 2003
ENGINE AND ENGINE COOLING, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING THE ENGINE LIGHT WAS FLASHING , SUDDENLY THE VEHICLE LOST POWER. DEALER STATED, SPRING BROKE OVER THE THIRD VALVE. CONSUMER INDICATED THAT THE VEHICLE WAS NOT ANY LONGER UNDER WARRANTY SO SHE HAD TO PAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021349June 10, 2003
WHEELS:RIM
WHEELS STUCK, CANNOT REMOVE WHEELS TO CHECK BRAKES OR ROTATE TIRES. I DON'T KNOW WHAT TO DO IF I GET A FLAT TIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020860June 1, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
AT 31,059 MILES, THE VEHICLE HESITATED AT ACCELERATION AND LOSS POWER, ESPECIALLY AT SECOND GEAR. AT 42,000 THE CAR WAS BROUGHT BACK TO THE DEALERSHIP BECAUSE OF SAME PROBLEMS THAT EXPERIENCED AT 31,059 MILES. DEALERSHIP REPLACED THE D.P.F.E SENSOR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021756May 28, 2003
STRUCTURE:BODY
RUNNING BOARDS HAVE RUTTED OUT AND IF SOMEONE STEPPED ON THEM IT COULD FALL OUT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020471May 23, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE TRANSMISSION JUMPED INTO REVERSE, KNOCKED THE CONSUMER DOWN AND ROLLED OVER HIS LEG. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020384May 21, 2003
SUSPENSION:FRONT, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NAR 05/21/2003 *MR LOUD POPPING IN FRONT END,PASSENGER SIDE WINDOW DEFECTIVE, BACK DOORS BREAKING FROM IN SIDE HANDLES. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020154May 20, 2003
AIR BAGS:FRONTAL
THE VEHICLE CRASHED INTO A TREE AT 40 MPH, AND NONE OF THE AIR BAGS DEPLOYED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10018798May 16, 2003
TIRES
WHEN THE FIRESTONE WILDERNESS AT TIRES WERE RECALLED AND FORD SPONSORED THEIR VOLUNTARY RECALL PROGRAM, WE TRIED TO HAVE OUR TIRES REPLACED. AT THE TIME, THERE WAS A TREMENDOUS BACKLOG AND WE WERE TOLD TO WAIT; THAT THE PROBLEM WOULDN'T AFFECT US UNTIL THE TIRES WERE 3 OR MORE YEARS OLD. AFTER WAITING FOR 2 YEARS, WE TRIED AGAIN TO GET THE TIRES REPLACED, BUT WERE INFORMED THAT FORD WOULD NOT HELP US IN ANY WAY WHATSOEVER--WE HAD MISSED THEIR DEADLINE (WHICH WAS NEVER MENTIONED IN THE ORIGINAL MATERIALS AND WHICH IS NOT MENTIONED IN ANY WEB-SITE OR NHTSA ANNOUNCEMENT WE COULD FIND). DURING A RECENT TRIP FROM ATLANTA TO FLORIDA, WE WERE FLAGGED TO PULL OVER BY ANOTHER MOTORIST WHO NOTICED THAT OUR LEFT-REAR TIRE WAS SMOKING. WE WERE ABLE TO PULL OFF IN TIME TO REPLACE IT WITH THE SPARE WITHOUT ROLLING THE VEHICLE OR OTHERWISE ENDING UP DEAD. NOW WE ARE TRYING TO FIND OUT HOW TO GET THE REMAINING TIRES REPLACED. PLEASE HELP. *NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10018351May 7, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR IN A FORD EXPLORER SPORT TRAC ENGAGED WITHOUT DRIVER INPUT CAUSING THE VEHICLE TO RAPIDLY ACCELERATE INTO ANOTHER VEHICLE. BRAKES WERE APPLIED BUT WERE UNABLE TO PREVENT THE CRASH - AIR BAGS DEPLOYED CAUSING THE ENGINE TO SHUT OFF THUS STOPPING THE VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10016874May 1, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS
STOPPED BY POLICE BECAUSE BOTH REAR BRAKE LIGHTS WERE NOT OPERATING. 3RD BRAKE LIGHT WAS FUNCTIONING. ALL BRAKE LIGHTS WORK WITH THE TILT-WHEEL ALL THE WAY UP. IN ANY OTHER POSITION, ONLY THE 3RD BRAKE LIGHT WORKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016306April 22, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, UNKNOWN OR OTHER
VEHICLE RATTLES OVER 80 MPH. THE WHOLE CAR JUST SHAKES UNNECESSARILY. BAD SMELL EXISTING COMING FROM THE ENGINE. ERP(VACUUM PART $600) IS BAD AT 45000 MILES ONLY ON A 2001 FORD EXPLORER SPORT. WHAT IS THIS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015168April 4, 2003
SUSPENSION:REAR
WHEN THE VEHICLE ACCELERATED TO 80 MPH, THE REAR OF THE VEHICLE DRIFTED TO THE RIGHT OR LEFT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012323March 24, 2003
AIR BAGS:FRONTAL
WHILE DRIVING THE TRUCK RAN OFF THE ROAD AND STRUCK A TELEPHONE POLE HEAD ON. NEITHER FRONTAL AIR BAG DEPLOYED. *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10010559March 16, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
LOSS OF TURN SIGNALS, BRAKE LIGHTS, AND HEADLIGHTS WHEN TILT WHEEL IS ADJUSTED. DEALER HAS TRIED THREE TIMES TO REPAIR THIS. HAS REPLACED WIRING AND PARTS TWICE. IT IS NOW FAILING AGAIN WHICH WILL REQUIRE A FOURTH VISIT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009588February 28, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST FUMES SEEPED INTO THE VEHICLE'S INTERIOR CABIN. DEALER WAS UNABLE TO DETERMINE CAUSE OR SOURCE OF LEAK. MANUFACTURER STATED EXHAUST FUME SMELL WAS NORMAL. *JB THE SMELL WOULD WORSEN WHEN GOING UP HILLS AND OR THE MOUNTAINS. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008279February 28, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKE PROBLEM, IN 2002 I HAD MY EXPLORER IN TO PHIL LONG FORD 3 TIMES FOR PULLING, VIBRATION IN STEERING WHEEL WHEN STOPPING. THEY MACHINED THE ROTORS EACH TIME. I THEN TOOK IT BACK TO FORD BECAUSE THE BRAKES WERE STILL DOING THE SAME THING, ONCE AGAIN THEY MACHINED THE ROTORS DOWN TO THE LOWEST THICKNESS. THE BRAKES CONTINUED TO MAKE NOISE AND THE PEDAL IS NOW SLOPPY. I WAS TOLD THAT THERE IS NO TSB REPORT ON THIS PROBLEM, BUT YET I FIND ON THE INTERNET. THE BULLTIN # IS 15910 AND #15249. I HAVE REPORTED THIS TO FORD AND WAS TOLD THAT WHAT EVER THE DEALER HAD TO SAY WAS THE WAY IT WAS, BECAUSE THEY WERE A BLUE OVAL DEALER. *JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008280February 28, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKE PROBLEM, IN 2002 I HAD MY EXPLORER IN TO PHIL LONG FORD 3 TIMES FOR PULLING, VIBRATION IN STEERING WHEEL WHEN STOPPING. THEY MACHINED THE ROTORS EACH TIME. I THEN TOOK IT BACK TO FORD BECAUSE THE BRAKES WERE STILL DOING THE SAME THING, ONCE AGAIN THEY MACHINED THE ROTORS DOWN TO THE LOWEST THICKNESS, THE BRAKES CONTINUED TO MAKE NOISE AND THE PEDAL IS NOW SLOPPY. I WAS TOLD THAT THERE IS NO TSB REPORT ON THIS PROBLEM, BUT YET I FIND ON THE INTERNET. THE BULLTIN # IS 15910 AND #15249. I HAVE REPORTED THIS TO FORD AND WAS TOLD THAT WHAT EVER THE DEALER HAD TO SAY WAS THE WAY IT WAS, BECAUSE THEY WERE A BLUE OVAL DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009539February 27, 2003
WHEELS
THE DRIVER SIDE WHEEL MADE A NOISE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008082February 25, 2003
STRUCTURE
I WAS INVOLVED IN AN UNEXPLAINED ROLL OVER INVOLVING A 2001 FORD EXPLORER SPORT, A 2 DOOR VEHICLE. I DID NOT HAVE FIRESTONE TIRES ON THE VEHICLE IN QUESTION. MY GOODYEAR TIRES WERE INTACT AFTER THE ACCIDENT. I HAVE REVIEWED THE TEST DATA AND I AM CONVINCED THIS IS A FAULTY VEHICLE DESIGN. I NEARLY LOSS MY LIFE. IT HAS CHANGED MY LIFE. IT SEEMS AS THOUGH YOUR ORGANIZATION HAS CLEARED FORD INDIRECTLY BY FOCUSING ATTENTION ON FIRESTONE TIRES AND NOT TESTING ALL FORD SUV'S.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10007919February 21, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
SUV SHUTTERS ON A QUICK STOP AT A LIGHT, WHEN TANK HAS ABOUT 1/4 IN IT. THEN WILL EATHER SHUT OFF OR CLEAR OUT WHEN STOPPED. ALSO IF YOU PARK ON A SLIGHT INCLINE WITH 1/4 TANK OF GAS I CAN NOT GET THE CAR STARTED. BOTH OF THESE CASES NEVER HAD THE LOW FUEL LIGHT ON BEFORE THE INCIDENT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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