Ford Explorer Complaints (2001)

730 consumer complaints on file.

#10185501March 19, 2007
ENGINE AND ENGINE COOLING
FORD EXPLORER SPORT TRAC TIMING BELT TENSIONER BROKE AT 38,000 BROKE AGAIN AT 92,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185042March 14, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* - THE CONTACT STATED THAT WHILE HIS 2001 FORD EXPLORER WAS PARKED IN THE DRIVEWAY, THE VEHICLE CAUGHT ON FIRE UNDERNEATH THE HOOD. THE FIRE DAMAGED THE ENTIRE FRONT END OF THE VEHICLE, THE ELECTRICAL WIRING, PIPING AND ANYTHING THAT WAS CONCERNING PLASTIC MELTED IN THE VEHICLE. THE FIRE DPEARTMENT STATED THAT THIS FALURE WAS COMMON WITH FORD EXPLORER, THAT THE CRUISE CONTROL SWITCH WOULD GET STUCK AND CATCH ON FIRE. CONTACT CAN PROVIDE INCIDENT REPORT AND PICTURES. JRB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10183668February 27, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
I AM EXPERIENCING THE TIMING BELT TENSIONER ISSUE THAT RESULTED IN THE FORD CUSTOMER SERVICE SATISFACTION PROGRAM #00M12. THIS EXTENDED THE WARRANTY TO 6 YEARS OR 72,000 MILES ON THAT PART. TOO LATE FOR ME, AS I BEGAN HAVING TROUBLE A FEW MONTHS A GO. NOW, I AM AT 6 YEARS/87,000 MILES. MY LOCAL FORD DEALER SAID THEY KNEW NOTHING AND SO I CALLED FORD DIRECTLY. THEY TOLD ME TO LODGE A COMPLAINT WITH NHTS. PRETTY BAD SITUATION FOR ME AND MANY OTHERS AS I HAVE BEEN RESEARCHING ON THE INTERNET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183071February 20, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
3RD GEAR TRANSMISSION PROBLEM WHICH CAUSES VEHICLE TO SHIFT ERRATICALLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181354February 1, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE WITH CONTINUOUS MAINTENANCE AND ONLY 66000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179394January 22, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEMS STARTED IN EARLY 50,000 MILES RANGE. LONG LAG BETWEEN SHIFTING FROM 2ND TO 3RD WITH INCREASED RPM'S OF ENGINE. INTERMITTENTLY CAUSES OVERDRIVE LIGHT TO START BLINKING. DEALER NOR AAMCO COULD DETERMINE CAUSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178025January 7, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. I HAVE A 2001 FORD EXPLORER SPORT 2WD. AT 109000 MILES ONE DAY I WAS DRIVING IT ON THE FREEWAY, AND I NOTICED THAT THE O/D LIGHT IS FLASHING. I TRIED TO TURN IT OFF, BUT IT WOULDN'T. I EXITED FROM THE FREEWAY AN I PARKED THE CAR AT THE NEARBY GAS STATION TRYING T O FIND OUT WHAT WAS THE PROBLEM. I TURNED THE ENGINE OFF FOR A FEW MINUTES,AND THEN I TURNED IT BACK ON,AND THE O/D LIGHT WENT OFF. I THOUGHT IT WAS FINISHED, BUT IT WASN'T. I STARTED DRIVING FOR ABOUT 10 MINUTES THE O/D LIGHT CAME BACK ON, AND THE TRANSMISSION SHIFTS HARDLY FROM ONE GEAR TO ANOTHER. THE NEXT DAY I TOOK THE CAR TO THE TRANSMISSION SHOP TO CHECK WHAT IS GOING WRONG. FROM MY HOUSE TO THE SHOP ABOUT 25 MINUTES DRIVE, THE O/D LIGHT STARTED FLASHING. AT THE TRANSMISSION SHOP THEY PULLED THE CODE (P0....) , AND THE INSPECTOR SAID THERE A MALFUNCTION INSIDE OF THE TRANSMISSION, SOMETHING RELATED TO THE TORQUE CONVERTER. TO FIX IT THEY GIVE ME AN ESTIMATE OF $2500 . AND I M NOT CURRENTLY UNDER WARRANTY. I'VE BEEN MAINTAINING THIS CAR AS MUCH AS I CAN. BUT IT IS SHOCKING TO SEE THE TRANSMISSION GOING AT THIS MILEAGE. FORD MUST RECALL THIS ISSUE. IF NOT THEY SHOULD TAKE CAR OF THE REPAIR COST. THIS IS REALLY A SHAME! MY CAR HAS BEEN REPAIRED YET, BECAUSE I CAN'T AFFORD THE COST OF THAT REPAIR. I'M HOPING THAT FORD WILL LOOK AT THE CASE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176630December 20, 2006
STRUCTURE
EVERY TIME I HIT A BUMP OR EVEN A ROCK MY CAR WOULD SHAKE AND RATTLE SO BAD I COULDN'T EVEN KEEP IT ON THE ROAD. WE TOOK IT TO THE FORD PLACE IN LONGVIEW AND THEY SAID THERE WASN'T ANY RECALLS ON IT AND THEY WOULDN'T PAY FOR IT. THEY SAID SOMETHING HAD BEEN SPRAYED ON IT (BUSHINGS) OR MY CAR HAD BEEN UP NORTH AROUND SALT WATER. NEITHER WERE TRUE. I HAD TO TAKE IT TO A MECHANIC TO GET IT REPAIRED. I KEPT ALL THE PARTS. THE BUSHINGS HAD TURNED BRITTLE AND MUSHY AND HAD TO BE PUT IN A BOX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176025December 13, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
FORD SPEED CONTROL DEACTIVATION SWITCH RESULTING IN VEHICLE FIRE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10172739November 6, 2006
TIRES:TREAD/BELT
WHILE DRIVING ON INTERSTATE, TIRE TREAD SEPARATED FROM THE RIGHT REAR TIRE CAUSING VEHICLE TO COME INTO CONTACT WITH GRAVEL ALONG THE EDGE OF THE HIGHWAY RESULTING IN VEHICLE TURNING OVER SEVERAL TIMES. DRIVER AND PASSENGER INJURED AND VEHICLE WAS A TOTAL LOSS. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10173280November 2, 2006
TIRES:TREAD/BELT
2001 EXPLORER LOST TIRE TREAD AND BLEW OUT. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172014October 27, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2001 FORD EXPLORER SPORT, WHICH I WAS TOLD USES THE SAME FAULTY TRANSMISSION AS THE 2002 EXPLORER. LIKE MANY THE O/D LIGHT STARTED FLASHING AND NOW THE ESTIMATE IS AROUND $3000 FOR THE DEALER TO INSTALL A TRANSMISSION. ONLY HAVE 76,000 MILES. FORD KNOWS ABOUT THE PROBLEM AS THEY HAVE VARIOUS TECH BULLETINS. THEY ARE JUST TRYING TO AVOID THE COST OF A RECALL. THIS IS THE SECOND FORD I HAD FAIL AROUND THIS MILEAGE WITH TRANSMISSION PROBLEMS. THE DEALER COULD CARE LESS I NEVER THOUGHT I WOULD SAY THIS BUT I WILL NEVER BUY A FORD AGAIN! THEY NEED TO DO WHAT'S RIGHT HERE, DO A SEARCH ONLINE AND YOU WONT BELIEVE HOW MANY PEOPLE HAVE EXACTLY THE SAME ISSUE! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171866October 26, 2006
ELECTRICAL SYSTEM:WIRING
FORD EXPLORER 2001 - WHEN I USE THE SIGNAL LIGHT, IT FREQUENTLY SOUNDS LIKE THERE IS AN ELECTRICAL PROBLEM. IT SOUNDS LIKE A BAD CONNECTION. I HAVE BEEN TOLD THIS ELECTRICAL SHORT CAN CAUSE MY TRUCK ENGINE TO CATCH FIRE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169542September 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AT 37,741 MILES,MY 2001 FORD VEHICLE HAD TO HAVE ITS LOWER RIGHT AND LEFT BALL JOINTS REPLACED BECAUSE THEY WERE IN DANGEROUS CONDITION ACCORDING TO THE FORD REPAIR SHOP. IT SEEMS TO ME THEY HAD TO BE DEFECTIVE FROM DAY ONE IN ORDER TO BOTH FAIL AT THIS LOW MILEAGE. JEEP LIBERTY ALSO DODGE DURANGO VEHICLES HAD SIMILAR FAILURES. FORD TOLD ME THEY ARE BACKING UP THEIR PRODUCT AS NORMAL FAILURE WHILE THE GARAGE FOREMAN HAS SAID HE HAS HAD MANY SIMILAR CASES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167942September 12, 2006
TIRES:TREAD/BELT
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH ON THE HIGHWAY, THE RIGHT REAR TIRE BLEW OUT WITHOUT WARNING. THERE WERE NO OBVIOUS ROAD HAZARDS OR DEBRIS. UPON INITIAL INSPECTION, IT WAS FOUND THAT THE TIRE HAD COMPLETELY SEPARATED ALONG THE TREAD AND SIDEWALL AREA. THERE WAS A NHTSA RECALL, # 01T016000, REGARDING THE TIRES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE DEALER AND MANUFACTURER WERE ALERTED. THE TIRE WAS A FIRESTONE WILDERNESS A/T P235/75R15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167193August 31, 2006
ELECTRICAL SYSTEM:STARTER ASSEMBLY
ON JULY 1ST 2006 I PURCHASED A 2001 FORD EXPLORER FROM HONDA OF SANTA MONICA . IT IS A PRE-CERTIFIED USED VEHICLE. I PURCHASED THE HONDA CARE EXTENDED WARRANTY AT THE TIME I PURCHASED THE VEHICLE. ON AUGUST 30 THE CAR WOULD NOT START I CALL AAA FOR A TOW AND DRIVER CHECKED THE CAR A TOLD US THE STARTER WAS BURNED OUT BECAUSE HE COULD SMELL IT AND HE DID A TEST WITH A HAMMER TO SEE IF IT WOULD START AFTER AND IT DID NOT. WHEN THE KEY WAS TURNED THE STARTED JUST MADE A CLICKING SOUND. I HAD THE CAR TOWED HOME AND THE NEXT MORNING I HAD THE CAR TOWED TO THE CRENSHAW FORD DEALER BECAUSE HONDA OF SANTA MONICA SAID THEY SOLD US THE CAR BUT THE ONLY SERVICE HONDA PRODUCTS. I WENT TO THE FORD DEALER AND THEY DID THE DIAGNOSTIC AND FOUND THE STARTER WAS GONE AND THE CONNECTORS WERE CORRODED. THE HONDA CARE PLAN WOULD NOT COVER ANY OF THE REPAIRS NOR TOWING OR EVEN RENTAL THAT LISTED IN THE WARRANTY CONTRACT. HOW DO I RECOVER MY $650. WHEN I ONLY HAD THE CAR FOR APPROXIMATELY 5 WEEK'S. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166168August 21, 2006
FUEL SYSTEM, GASOLINE
THIS WAS AN INCIDENT. NO CRASH, AND NO INJURY. THE IAC (IDLE AIR CONTROL) VALVE FAILED DURING START ATTEMPTS ON THE FOLLOWING VEHICLE: 2001 FORD EXPLORER SPORT, 4.0L SOHC ENGINE, MILEAGE = 39,000. THE VALVE FAILURE MODE WAS CLOSED (NO IDLE AIR) SO THE ENGINE WOULD NOT IDLE UNLESS THE PRIMARY INTAKE THROTTLE PLATE WAS HELD OPEN BY MAINTAINING PRESSURE ON THE THROTTLE. FAILURE OF ENGINE TO IDLE DURING A MOVING CONDITION MAY CAUSE LACK OF VACUUM FOR BRAKE BOOST AND UNUSUALLY HIGH BRAKE FORCES, AS THIS VEHICLE HAS A VACUUM BRAKE BOOST. FROM REVIEWING VARIOUS ON-LINE FORUMS, IT APPEARS THIS IS A COMMON PROBLEM WITH THE IAC VALVE, WHICH IS USED ON SEVERAL MODEL/YEAR/ENGINE FAMILY COMBINATIONS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165951August 18, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH, THE THROTTLE AND SPEED CONTROL STUCK CAUSING THE VEHICLE TO SURGE OVER 90 MPH. THE CRUISE CONTROL WAS NOT IN USE AT THE TIME. THE BRAKES WOULD NOT WORK AND THE CONTACT STATED THE CONSTANT PRESSURE TO THE BRAKES CAUSED THEM TO SMOKE AND ALMOST CATCH ON FIRE. THERE WERE NO LIGHTS ILLUMINATED ON THE DASHBOARD PRIOR TO THE INCIDENT. THE DEALERSHIP WAS ALERTED. THERE WERE NO PROBLEMS WITH THE VEHICLE'S CRUISE CONTROL PRIOR TO THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165748August 17, 2006
SEATS:FRONT ASSEMBLY:RECLINER
DT*: THE CONTACT STATED WHILE TRAVELING 30 MPH, THE PASSENGER SIDE SEAT RECLINED WITHOUT WARNING. THE PASSENGER GRABBED THE DRIVER, CAUSING THE DRIVER TO SWERVE AND HIT THE CURB. THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE RECLINER ASSEMBLY NEEDED TO BE REPLACED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10162809July 18, 2006
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:BRAKE LIGHTS, EQUIPMENT:OTHER:LABELS
RIGHT TURN SIGNAL AND BRAKE LIGHT. I HAD THE EXPLORER DIAGNOSED AND THE DEALER SAID THAT IT NEEDED A MULTIFUNCTION SWITCH. I HAD THE SWITCH REPLACED AND A MONTH AND EIGHT DAYS LATER MY RIGHT SIGNAL AND BOTH LEFT AND RIGHT BRAKES LIGHTS ARE NOT WORKING. I HAD THE BULB REPLACED TWO MONTHS BEFORE THE DIAGNOSIS BECAUSE I COULDN'T UNDERSTAND WHY THE BULB KEPT GOING OUT AND THE DIAGNOSIS ON A MULTIFUNCTION WAS MADE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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