Ford Explorer Complaints (1995)

843 consumer complaints on file.

#8004223February 19, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING AT LOW SPEED, COULD FEEL ABS SYSTEM ACTIVATING AND BRAKE PEDAL PULSATING AT BRAKING. DEALER WAS CONTACTED. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758061February 11, 2002
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
THOUGHT THE GUY IN FRONT OF ME WAS GOING TO GO THROUGH A YELLOW LIGHT, SO I FIGURED I WOULD FOLLOW IN SUIT. THEN HE JUST SUDDENLY STOPPED, WITH ME HITTING HIM DIRECTLY IN THE REAREND. MY SEATBELTS DID NOT DEPLOY, AS MY HEAD HIT AND BROKE THE WINDSHIELD, AND OBVIOUSLY THE AIRBAG DID NOT GO OFF. SUFFERING CHEST BRUISING AND TROUBLE BREATHING.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#758063February 11, 2002
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
I REARENDED SOMEONE AFTER TRYING TO STOP AND MY SEATBELT DID NOT LOCK IN, NOR DID THE AIRBAGS GO OFF. I ENDED UP WITH BRUISED RIBS AND HEART.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#758090February 11, 2002
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
I PUT ON THE BRAKES WHEN I REALIZED I WAS GOING TO REAR-END THE CAR IN FRONT OF ME AND WHEN THE ACCIDENT HAPPENED THE AIRBAGS AND SAFETY BELT RESTRAINTS FAILED, LEAVING ME HITTING THE STEERING WHEEL AND MY HEAD HITTING THE WINDSHIELD.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8003807February 8, 2002
SUSPENSION:REAR
WHILE DRIVING 60MPH SWAY BAR BROKE, CAUSING CONSUMER TO LOSE CONTROL. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002824January 24, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE DRIVING 35MPH APPLIED BRAKES AND PEDAL WENT TO THE FLOOR WITH NO STOPPING POWER. PUMPED BRAKES A COUPLE OF TIMES, AND BRAKES AUTOMATICALLY STARTED WORKING PROPERLY. DEALER CONTACTED.*AK CONSUMER STATED THE MASTER CYLINDER FAILED.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757112January 20, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHENEVER MY WIFE COMPLAINED ABOUT THE BRAKE PEDAL PULSATING/VIBRATING, I TOLD HER THATS NORMAL BECAUSE IT'S THE ABS. SHE SAID IT DIDN'T DO IT ALL THE TIME AND THE FEW TIMES I DROVE HER EXPLORER TO FIND OUT WHAT SHE WAS TALKING ABOUT IT DID NOT ACT UP. I JUST RECENTLY BOUGHT ME A VEHICLE SHE FELT COMFORTABLE DRIVING AND I TOOK HER EXPLORER FOR A WEEK. THE ABS ACTED UP DURING A NORMAL STOP AND I COMPLETELY WENT THROUGH A STOP SIGN. I WOULD LIKE TO ADD THAT WE HAVE ONLY BEEN NOTIFIED OF ONE RECALL ON THE EXPLORER AND THAT WAS MANY YEARS AGO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563987January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DRIVING ON THE INTERSTATE CONSUMER HEARD A POP AND SAW SMOKE IN THE REAR, PULLED VEHICLE OVER AND FIRE ENGULFED FROM UNDER HOOD, POSSIBLE ENGINE FIRE. *JG
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8002318January 16, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CONSUMER CONTACTED MECHANIC FOR GRINDING NOISES IN ABS BRAKING SYSTEM. BUT WAS INFORMED THAT FRONT ABS BRAKE PISTONS AND CALIPERS WERE MADE OF PLASTIC. PLEASE PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756790January 13, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I RETAINED THE OLD PART FOR YOUR INSPECTION. I ALSO HAVE PHOTOS OF THE PART I EMAIL YOU. WHEN THIS NON-SERVICABLE PART BROKE, RAW EXHAUST BLEW THROUGH THE FIREWALL AND GASSED US OUT OF THE VEHICLE. I BELIEVE THERE IS A POTENTIAL CARBON MONOXIDE HAZARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756713January 11, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
ON 12/20/01, I TRIED TO GO INTO 4 WHEEL DRIVE. AUTO 4WD LIGHT DIDN'T COME ON. DRIVING IT RESULTED IN NOISE FROM UNDERNEATH THE VEHICLE: GROANS, LOUD CLUNKS, SEVERE VIBRATIONS, AND DIFFICULTY STEERING THE VEHICLE. NEXT BOTH 4WD LIGHTS STARTED BLINKING. ON 12/24/01, I TOOK CAR TO DEALER. ACTUATOR WAS REPLACED, WHICH THEY SAID WAS A PROBLEM IN THESE CARS. CHARGE WAS $441.77. I NOTICED SAME PROBLEM. BACK TO SHOP ON 12/26/01. AFTER 2 DAYS WORK PROBLEM WAS IDENTIFIED AS WATER GETTING INTO THE TRANSFER CASE, CONTAMINATING CLUTCHES, CAUSING THEM TO STICK AND GRAB. FIX WAS TO DRAIN AND REFILL THE CASE. COST $205.45. HE SAID THERE WAS A VENT BUT THIS WOULD NOT HAVE ALLOWED FOR THIS PROBLEM TO OCCUR. PROBLEM IS LESS BUT STILL PRESENT. LATER, ALL THE WHILE STILL NOTICING THE VIBRATION, I NOTICED THAT BOTH LIGHTS WOULD BEGIN TO FLASH.THE NHTSA SITE PROVIDED SEVERAL TSB'S THAT SEEM TO DEAL WITH THE PROBLEMS: SB# 97314, DATED 02/97; SB# BC0206970201, DATED 01/97; SB# BC1011297020, DATED 01/97. ALL DEAL WITH THE TRANSFER CASE BINDING OR SHUDDERING. ALSO TWO TSB'S RECOMMENDING THE USE OF A REVISED VENT TUBE TO PREVENT WATER GETTING INTO THE TRANSFER CASE: SB# BC0133970201, DATED 01/97; AND SB# BC1012797020, DATED 01/97. DEALER WAS UNAWARE OF THIS PROCEDURE AND DID NOT SUGGEST DOING IT ON MY VEHICLE.I STILL HAVE PROBLEMS WITH AUTO 4WD. THE DEALER HAS REPLACED A SPEED SENSOR, ELIMINATING THE FLASHING LIGHTS. BILL IS NOW $700 AND NOT FIXED THE PROBLEM, KNOWN SINCE 1997. NOBODY BOTHERED TO TELL ME TO HAVE MY TRANSFER CASE FLUID CHECKED OR THE VENT TUBE CHANGED. DEALER EVEN TOLD ME THAT THEY NORMALLY WOULD NOT CHECK FOR THIS AND THAT I SHOULD TAKE IT UPON MYSELF. SINCE THIS PROBLEM APPEARS TO BE DUE TO AN INHERENT DESIGN FLAW AND HAS BEEN KNOWN BY FORD SINCE 1997, WITHIN MY WARRANTY PERIOD, I CALLED FORD CUSTOMER SERVICE AND ASKED FOR PROBLEM BE FIXED WITHOUT COST TO ME. THEY KNEW OF THE PROBLEM AND THE REPAIRS BUT REFUSED TO HELP SINCE ITS OUT OF WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756533January 7, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING FROM SAN DIEGO TO LAX AIRPORT. 1/3 OF WAY THERE, O/D OFF LIGHT STARTS FLASHING, SEE IN MANUAL TO CONTACT DEALERSHIP AND TO HAVE VEHICLE CHECKED. CALL RANCHO FORD IN TEMECULA, CA, THEY SAID VEHICLE FINE TO DRIVE, COME IN FOR APPOINTMENT A FEW DAYS LATER. VEHICLE NOT IN CORRECT GEARS, RPM AWKWARD, TOO HIGH, TOO LOW. THEN 1/2 BACK AND HEAR POP SOUND, LIKE GUNFIRE, AND SEE SMOKE COMING FROM UNDER VEHICLE. PAST EXPERIENCE WITH FORD TELLS ME NOT TO TRUST THEM, SO I PULL OVER AND CALL MY MECHANIC. TRANSMISSION BLEW CAP OFF AND COVER UNDERCARRIAGE OF CAR WITH TRANS FLUID. MECHANIC SAID THAT AS LONG AS I DID NOT REV ABOVE 2700, I WOULD BE OKAY. MADE IT ALL THE WAY HOME. HAD TRANSMISSION REBUILT AND REINSTALLED, TWO WEEKS LATER, SAME SYMPTOMS. THIS TIME NEW TRANSMISSION. THEN 4 WEEKS LATER, PROBLEMS OCCUR AGAIN. TAKE TO AAMCO, AND THEY SAY NEEDS NEW TORQUE CONVERTER, TAKE TO REGUALR MECHANIC, SAYS NEEDS NEW TRANSFER CASE, TAKE TO RANCHO FORD, THEY DON'T KNOW WHAT TO DO, AND TAKE TO LAKE ELSINORE FORD, WHERE THEY RUN DIAGNOSTIC, AND FIND NOTHING IS WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756534January 7, 2002
UNKNOWN OR OTHER
SINCE 1997, VEHICLE HAS HAD PROBLEMS WITH THE CHECK ENGINE LIGHT. RESPONSE FROM FORD WAS THAT DUE TO THE LARGE NUMBER OF SENSORS THAT ACTIVATE THE LIGHT, IT WOULD BE IMPOSSIBLE TO TELL WHAT WAS SETTING IT OFF. THEN TOLD FORD TO RUN PCM DIAGNOSTIC TEST TO OBTAIN CODES, DIDN;T KNOW WHAT I WAS TALKING ABOUT. FINALLY GOT THEM TO DO IT, AND IT CAME UP WITH FAULTY O2 SENSOR. REPLACED SENSOR, AND PROBLEM PERSISTED. WENT BACK, RAN TEST, CAME BACK WITH SAME RESULTS. FORD HAS BEEN NO HELP, CONTACTED FORD, SAID NOT SAFETY RELATED, THEREFORE NOT THEIR PROBLEM. WILL NEVER BUY A FORD AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001358January 2, 2002
POWER TRAIN
SPEEDOMETER DOES NOT WORK PROPERLY, RESULTING IN INCORRECT MILES. DEALER HAS BEEN CONTACTED.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001197December 28, 2001
STEERING: STEERING WHEEL/HANDLE BAR
STEERING WHEEL WOULD INTERMITTENTLY LOCK UP DURING OPERATION OF VEHICLE TRAVELING AT ANY SPEED. STEERING WHEEL WILL LOCK UP WHILE TRAVELING FIVE MPH, AND TURNING INTO A DRIVEWAY OR WHILE TRAVELING ON THE INTERSTATE AT HIGH SPEEDS. DEALERSHIP HAS EXAMINED VEHICLE, AND DETERMINED THAT A "BOOT" AROUND A JOINT IN THE STEERING COLUMN HAD DETERIORATED FROM EXPOSURE TO SAND. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756008December 25, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE SPRING IN THE SEAT BELT RELEASE BUTTON DOES NOT WORK. THERE IS NO TENSION OR RESISTANCE ON THE BUTTON. THE BUTTON FLOPS UP AND DOWN IN THE BUCKLE. THE SEAT BELT WILL NOT STAY FASTENED IN THE BUCKLE. THE SEAT BELT TONGUE DOES NOT CATCH AND REMAIN FASTENED IN THE BUCKLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755676December 15, 2001
ELECTRICAL SYSTEM:IGNITION
EVERYNOW AND THEN THE 4X4 LIGHTS FLASH, WHILE IN 2 WHEEL DRIVE, WINDOWS WON'T ROLL UPOR DOWN. GOES AWAY AFTER A FEW MINUTES. FORD REPLACED IGNITION, BUT IT STILL DOES IT. DEALER WAS A BAD DEALER AND DID NOT KNOW WHAT WAS CAUSING PROBLEM BUT REPLACED IGNITION ANYWAYS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754811November 23, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
NUMEROUS ATTEMPTS TO RELEASE THE BELT BUCKLE FROM THE LOCKING HOUSING MECHANISM FAILED AND THE FABRIC PORTION OF THE SEATBELT HAD TO BE CUT OFF, LEAVING THE BUCKLE IN THE LOCKING MECHANISM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899056November 13, 2001
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE IS SMALLER IN WIDTH AND IN DIAMETER THAN REGULAR VEHICLE TIRE. SPARE TIRE SIZE IS P22570R15 WHILE REGULAR TIRE SIZE IS P25570R16. CONSUMER CALLED AND ASKED A FIRESTONE DEALER WAS THIS SAFE AND DEALER STATED THAT IT WAS NOT SAFE TO DRIVE WITH DIFFERENT SIZE TIRES ON VEHICLE, CONSUMER WAS ALSO INFORMED THAT DOING SO COULD RUIN THE DIFFERENTIAL. CONSUMER STATED THAT ACCORDING TO FORD, THIS IS STANDARD EQUIPMENT.*AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754457November 12, 2001
TIRES
FORD WON'T REIMBURSE ME FOR HAVING MY TIRES REPLACED BECAUSE I HAD IT DONE 29 DAYS BEFORE THEY STARTED THEIR START DATE. EVEN THOUGH I FELT OUR LIVES WERE IN DANGER DRIVING ON THOSE TIRES.*AK (TIRESIZE: 255/16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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