Ford Expedition Complaints (1997)

853 consumer complaints on file.

#10198581August 6, 2007
ENGINE AND ENGINE COOLING
SPARK PLUG BLEW OUT OF CYL. # 3 DUE TO LACK OF THREADS IN CYLINDER HEAD, OR LACK OF MATERIAL IN THAT LOCATION. THE TRITON V SERIES ENGINES HAVE AN INHERENT PROBLEM WITH BLOWING THE PLUGS OUT, IT WILL COST BETWEEN 2500- 4000 TO FIX ONE PLUG BLOW OUT, PUTTING IN INSERTS ONLY CAUSES THE REPAIR AGAIN AT A LATER DATE. WHEN IS THE GOVERNMENT GOING TO STEP IN AND SAY ENOUGH, THE PUBLIC HAS ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198405August 3, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE PARKED HE HEARD THE SMOKE ALARM AND NOTICED THERE WAS SMOKE COMING FROM THE VEHICLE. HE LATER NOTICED THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE HOWEVER; THE FIRE DESTROYED THE VEHICLE, OFFICE FURNITURE AND PERSONAL ITEMS. AS OF AUGUST 3, 2007, THE CAUSE OF THE FIRE HAS NOT BEEN DETERMINED. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS AND MILEAGE INFORMATION WERE UNAVAILABLE. THE CONSUMER STATED ON AUGUST 30TH A FORENSICS EXPERT DETERMINED THE CAUSE OF THE FIRE TO BE THE CRUISE CONTROL SWITCH. THE CONSUMER STATED THE OWNER WAS NEVER NOTIFIED OF THE RECALL ON THE VEHICLE. UPDATED 12/12/07 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10197861July 30, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. ON JULY 23, 2007, THE IGNITION SWITCH FAILED TO TURN AS THE CONTACT ATTEMPTED TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE IGNITION SWITCH CYLINDER NEEDED TO BE REPLACED. SHE WAS NOT INFORMED OF ANY RECALLS AT THAT TIME. UPON RETURNING HOME, THE CONTACT REALIZED THAT SHE HAD TWO DIFFERENT INVOICES; ONE STATED THAT THERE WAS A SAFETY RECALL ON THE VEHICLE AND THE OTHER CHARGED HER FOR THE RECALL REPAIR. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 88,695.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196814July 19, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE DEALER INFORMED THE CONTACT THAT THE MANIFOLD BOLTS HAVE RUSTED OUT AND NEED TO BE REBUILT AND RE-DRILLED. THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE CONTACT HEARD A TICKING SOUND COMING FROM THE PASSENGER SIDE OF THE MOTOR DUE TO THE MANIFOLD RUSTING. THE NOISE CEASES WHEN THE VEHICLE HEATS UP. THE CURRENT MILEAGE IS 190,000 AND FAILURE MILEAGE WAS 188,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196728July 18, 2007
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL AND SUFFERED INJURIES TO HIS HEAD. A POLICE REPORT WAS FILED. THE ROAD CONDITIONS WERE DRY. THE CURRENT AND FAILURE MILEAGES WERE 155,000. THE CONSUMER PROVIDED PICTURES OF THE VEHICLE. UPDATED 09/05/07 *TR UPDATED VIN. 09/05/07. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10191194May 18, 2007
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE FAILS TO START WHEN HE TURNS THE IGNITION AND THE POWER LOCKS FAIL TO OPERATE. THE VEHICLE HAS BEEN JUMP-STARTED AND TESTED AND ALL OF THE COMPONENTS APPEARED TO BE WORKING NORMALLY. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE FEATURE FAILS TO ENGAGE, ALTHOUGH THE INDICATOR ON THE INSTRUMENT PANEL ILLUMINATES. HE HAS NOT NOTIFIED A LOCAL DEALER OR THE MANUFACTURER BECAUSE THE FAILURES ARE INTERMITTENT. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 114,000 AND FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189715May 3, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE SUPERVISOR NOTIFIED THE CONTACT THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED IN THE GARAGE. THE FIRE WAS CAUSED BY THE CRUISE CONTROL DEACTIVATION SWITCH. THE FIRE MARSHALL STATED THAT THE ENGINE CAUGHT ON FIRE DUE TO THE CRUISE CONTROL FIRING OFF AND SPREADING TO THE ENGINE. THE VEHICLE WAS TOTALED. THE CURRENT AND FAILURE MILEAGE WERE 200,000. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10188078April 16, 2007
ELECTRICAL SYSTEM
IN 1998, MY 1997 FORD EXPEDITION BEGAN HAVING ELECTRICAL PROBLEMS. WINDOW LOCKS GOING UP AND DOWN ON THEIR OWN, RADIO PLAYING WHEN NO ONE WAS IN THE CAR, CLICKING FROM UNDER THE DASH, SEATBELT LIGHTS COMING ON WHEN SEATBELTS WERE BEING WORN, WIPERS WORKING ON THEIR OWN. I HAD THIS VEHICLE IN THE SHOP MULTIPLE TIMES FOR THESE ISSUES. AFTER HAVING HIS VEHICLE IN THE SHOP NUMEROUS TIMES TO NO AVAIL, I THREATENED A LAW SUIT IF SOMETHING WASN'T DONE. THE DEALERSHIP CALLED IN A CREW THAT THEY REFERRED TO AS THE RAIN DOCTORS. COME TO FIND OUT, THE WINDSHIELD WAS LEAKING ON THE GEM MODULE AND SHORTING OUT THE ELECTRICAL SYSTEM. THE VEHICLE WAS UNDER WARRANTY AT THAT TIME. NOW, IN 2007, I AM STILL DRIVING THE SAME 1997 EXPED. IN THE LAST FEW WEEKS, ALL THESE PROBLEMS HAVE STARTED ALL OVER AGAIN. THIS TIME, THE 4X4 CLUSTER LIGHTS COMING ON AND GOING OFF, CLICKING UNDER THE DASH AGAIN, HEATER COMING ON BY ITSELF WHEN CAR ISN'T RUNNING AND RUNNING THE BATTERY DOWN, BEEPING UNDER THE DASH ON PASSENGER SIDE, RADIO PLAYING ON ITS OWN. THE WHOLE SCENARIO HAPPENING ALL OVER AGAIN. I AM CURRENTLY PARKING THE VEHICLE 100 YARDS FROM MY HOUSE FOR FEAR IT MAY CATCH ON FIRE BY ITSELF AS I HAVE READ MANY, MANY INSTANCES IN WHICH THE 1997 EXPED. CAUGHT FIRE WHILE PARKED. THIS SHOULD BE A RECALL BY NOW. SEVERAL RECALLS ON THIS VEHICLE BUT ALL THESE WERE CHECKED OUT. HOWEVER, I CANNOT FOR THE LIFE OF ME UNDERSTAND WHY THIS LEAKY WINDSHIELD PROBLEM IS NOT BEING RECALLED. NOW TEN YEARS LATER, WHEN THIS PROBLEM IS DISCUSSED AT GARAGES AND PARTS STORE IN MY COMMUNITY, THE TECHNICIANS IMMEDIATELY ARE FAMILIAR WITH THE PROBLEM. AGAIN, I CANNOT IMAGINE WHY THIS HAS NOT BEEN A RECALL ISSUE. THE FIRST TIME I WENT THROUGH THIS NIGHTMARE, IT WAS UNDER WARRANTY. THIS TIME, I GUESS IT IS COMPLETELY UP TO ME TO REPAIR THIS FAULTY WINDSHIELD PROBLEM. I SINCERELY HOPE NO ONE DIES OR HAS DIED DUE TO ONE OF THESE EXPEDITIONS CATCHING FIRE. RECALL WHERE ARE YOU???!!!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186700April 2, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. APPROXIMATELY 20 MINUTES AFTER PARKING THE VEHICLE,THE CONTACT DISCOVERED THAT THE VEHICLE WAS BURNING UNDER THE HOOD. THE ENTIRE VEHICLE WAS DESTROYED. THIS VEHICLE WAS INCLUDED IN RECALL # 05V388000. THE CURRENT AND FAILURE MILEAGE WERE 100,003.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186555March 30, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM
I'M HAVING SERIOUS ELECTRICAL PROBLEMS WITH MY 1997 FORD EXPEDITION. DURING HEAVY RAINS THE TRUCK WILL NOT START, WHEN I DO GET IT RUNNING THE DASH LIGHTS FLASH OFF AND ON. THE TRUCK STOPS RUNNING IN THE MIDDLE OF TRAFFIC. CLICKING NOISES ARE COMING FROM THE DASH, THE OVERDRIVE LIGHT FLASHES OFF AND ON THE DOORS WANT LOCK. I'M CONCERNED FOR MY FAMILIES SAFETY. A POSSIBILITY OF THE TRUCK CATCHING ON FIRE. FORD NEEDS TO DO A RECALL ON THE VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186443March 29, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
PASSENGER SIDE EXHAUST MANIFOLD STUDS CORRODED AND BROKE ON 4.6L ENGINE, CAUSING EXHAUST LEAK WITH EMISSION CONTROL CATALYTIC CONVERTER. REPLACED STUDS WITH STAINLESS STUDS, BUT NOT ACKNOWLEDGED ON 4.6L. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185430March 18, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
MY 1977 FORD EXPEDITION WAS PARKED IN FRONT OF MY HOUSE OFF FOR AN HOUR.IT THEN STARTED ON FIRE IN THE ENGINE COMPARTMENT AND QUICKLY ENGULFED THE FRONT OF THE CAR IN FLAMES DESTROYING THE CAR.THE FIRE WAS SO INTENSE THAT I COULDNT PUT IT OUT WITH A FIRE EXTIGUISHER THE FIRE DEPT HAD TO PUT IT OUT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10184537March 8, 2007
ELECTRICAL SYSTEM
MY 1997 FORD EXPEDITION CAUGHT ON FIRE IN THE PARKING STRUCTURE AT MY OFFICE. THE SPRINKLER SYSTEM PREVENTED THE FIRE FROM SPREADING TO THE OTHER CARS. VEHICLE WAS A TOTAL LOSS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10183899March 1, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*- THE CONTACT STATED THAT THE 1997 FORD EXPEDITION XLT HAD A NUMBER OF PROBLEMS WITH THE CHILD SAFETY LOCKS. WHEN HE PUT SOMEONE IN THE BACK SEAT THE SAFETY LOCKS ENGAGED AND THE PASSENGER COULD NOT OPEN THE DOOR. THE CONTACT SPOKE TO THE DEALERSHIP, AND STATED THAT THEY HE SHOULD HAVE THE LOCKS REPLACED AT HIS OWN COST. THE CONTACT FELT THIS WAS SAFETY PROBLEM, IF A CRASH OCCURRED THE BACK PASSENGERS COULD NOTB GET OUT OF THE VEHICLE ON HIS OWN. THE CURRENT MILEAGE WAS 10500, AND THE FAILURE MILEAGE WAS 105000.*AK UPDATED 03/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181679February 5, 2007
UNKNOWN OR OTHER
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1997 FORD EXPEDITION INTO THE DRIVEWAY THE CABLE THAT HELD THE SPARE TIRE SNAPPED, CAUSING THE SPARE TIRE TO FALL ONTO THE GROUND WHILE GOING UP OVER THE CURB. *AK UPDATED 02/2/707*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181384February 1, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ELECTRICAL DEVICES IN THE CAR HAVE TURNED ON WITHOUT KEYS EVEN IN THE IGNITION. CONCERNED WITH FIRE HAZARD IF SUCH THINGS AS LIGHTS AND BLOWER MOTORS TURN ON ON THEIR OWN, PERHAPS FOR EXTENDED PERIODS. ALSO CONCERNED AS TO WHAT OTHER ELECTRICAL MALFUNCTIONS WILL PRESENT THEMSELVES IN UNATTENDED VEHICLE. FAILURE IS APPARENTLY DUE TO LEAKING WINDSHIELD SEALS DRAINING WATER ONTO GEM (ELECTRONIC MODULE) AND THE FUSE PANEL FOR THE VEHICLE, SHORTING ELECTRICAL CONNECTION AND CORRODING THE UNITS OVER THE LONG TERM. THE FUSE BOX AND GEM WILL NEED TO BE REPLACED TO ELIMINATE THE DANGEROUS CONDITION (AFTER HAVING RE-SEALED THE FAULTY SEAL). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177798January 4, 2007
STEERING:LINKAGES:TIE ROD ASSEMBLY
TIE ROD THREADS STRIPPED LEADS TO COMPLETE LOSS OF STEERING AND NEAR-DEATH EXPERIENCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177569January 2, 2007
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 1997 FORD EXPEDITION HAS BEEN HAVING SERIOUS ELECTRICAL PROBLEMS. I HAVE HAD THE GEM MOD REPLACED AS WELL AS THE FUSE BOX. IT SEEMS AS THOUGH WATER IS LEAKING INTO THESE PARTS FROM THE WINDSHIELD. I AM STILL HAVING THESE PROBLEMS WITH A FAMILY OF SIX, I AM CONCERNED WITH THE PROSPECTS OF AN ELECTRICAL FIRE OR SOMETHING ELSE. WE HAVE HAD INSTANCES WHERE THE CAR LOST POWER WHILE ON THE HIGHWAY, THIS COULD CAUSE A SERIOUS ACCIDENT. PLEASE TALK TO FORD. THIS SEEMS LIKE A VERY COMMON PROBLEM! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176853December 22, 2006
ELECTRICAL SYSTEM, POWER TRAIN
I HAVE A 1997 FORD EXPEDITION WHICH HAS HAD THE FOLLOWING SYMPTOMS: THE FAN BLOWER STAYS ON WHILE TRUCK IS OFF, THE BATTERY DIES FOR NO APPARENT REASON AFTER TRUCK HAS SAT UNUSED FOR SHORT PERIODS, VARIOUS LIGHTS ON INSTRUMENT PANEL COME ON AND OFF WHILE DRIVING(INCLUDING ABS, AIRBAG, ALL 4WD RELATED LIGHTS, LOW WASH, CHECK ENGINE), OVERDRIVE LIGHT BLINKS, SPEEDOMETER DOESN'T WORK, TRUCK DOESN'T ACCELERATE AND SHIFT PROPERLY, RADIO COMES ON WHEN TRUCK IS OFF. CLICKS AND BEEPS CAN BE HEARD SOMETIMES WHEN IN USE AND OFF. THE DEALER SAID THE GEM AND FUSE BOX WERE DAMAGED BY WATER LEAKING FROM WINDSHIELD. THEY REPLACED PARTS(FOR $600 AND TOLD ME THAT I HAD TO GO AND GET THE WINDSHIELD FIXED. I ASKED HOW THEY KNEW THE WATER WAS CERTAINLY COMING FROM WINDSHIELD, AND THEY SAID BECAUSE OF LOCATION ETC. AND I ASKED THEM WHAT WILL HAPPEN IF IT RAINS AFTER I PICK IT UP AND BEFORE IT GETS LOOKED AT. THEY SAID I'D BE FINE IF IT'S WITHIN A FEW DAYS ("JUST DON'T WAIT A MONTH"). WELL I PICKED IT UPON THE EVENING, AND MADE AN APPOINTMENT FOR THE NEXT DAY FOR WINDSHIELD. IT RAINED OVERNIGHT, THOUGH I EVEN COVERED THE AREA AS BEST I COULD. I WOKE UP TO THE RADIO BLARING FROM MY TRUCK. I TURNED THE TRUCK ON, SHUT IT BACK OFF, RADIO STILL PLAYED SO I SHUT ITS POWER OFF. AS I DROVE TO WORK, SOME OF THE OTHER THINGS STARTED TO HAPPEN AGAIN AS WELL. I AM NOT HAPPY THAT (A) I HAVE HAD TO PAY FOR FORD'S INADEQUATE WORKMANSHIP AND (B) I NOW HAVE TO FIGHT WITH THEM ABOUT WHAT IS GOING TO HAPPEN NOW SINCE THE RAIN HAS ALREADY SCREWED IT UP AGAIN BECAUSE THEY LEFT IT IN MY HANDS BEFORE THE LEAK WAS FIXED. THAT TRUCK NEVER SHOULD HAVE LEFT THEIR GARAGE UNTIL IT WAS TAKEN CARE OF. I DON'T KNOW WHY THEY COULDN'T DO IT THEMSELVES, BUT THEY COULD HAVE AT LEAST HAD THE GLASS COMPANY COME AND DO IT THERE. THIS CLEARLY IS A COMMON PROBLEM WITH EXPEDITIONS, AND I THINK FORD SHOULD BE FORCED TO DO SOMETHING ABOUT IT. ELECTRICAL MALFUNCTIONS ARE NOT SOMETHING TO LET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176780December 21, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
I WAS BRAKING AND BRAKE PEDAL SANK TO THE FLOOR. IT TURNED OUT STEEL HYDRAULIC BRAKE LINES HAD FAILED. I HAD ALL OF THEM REPLACED IN ABOUT 3/06 FOR A COST OF $1000. I DID NOT REPLACE AT THE TIME THE MASTER CYLINDER TO ABS LINES. THEY FAILED ON 11/23/2006 AND I HAVE RETAINED THEM. IF THESE COMPONENTS HAD FAILED AT HIGHWAY SPEEDS IT COULD HAVE BEEN POTENTIALLY DEADLY. NOTE THAT MY 1994 TAURUS SHO HAD A SIMILAR FAILURE. THIS VEHICLE HAS ALSO HAD THE TRANSMISSION COOLER STEEL LINES FAIL AND OTHER SEVERE UNDERCARRIAGE RUST PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Expedition