Ford Expedition Complaints (2019)

526 consumer complaints on file.

#11715836February 5, 2026
POWER TRAIN
Regularly experience violet jerking into gream and slipping/gear hunting. often times on the highway, which leads to unsafe speed changes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714651January 31, 2026
ENGINE
My engine makes a loud rattling noise upon start up and then a more discreet rattling while driving because of the cam phaser.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713821January 28, 2026
UNKNOWN OR OTHER
I got an oil change 12/20/2025 and was told I have an oil leak coming from under the timing cover. An estimated expense of $4000 to repair. My vehicle is newer, 2019 and only has 77,000 miles on it. This issue shouldn’t be happening to a newer car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712075January 20, 2026
POWER TRAIN
10R80 Transmission issues. Hard shifting, lunging forward, irradic shifting on highway, hard shifting between 3rd and 4th gear which causes the vehicle to lunge forward. Near full transmission failure on highway. Excessive loss of power and erratic shifting. Had to pull over in the highway. Mechanic states a new transmission is needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707752December 30, 2025
EXTERIOR LIGHTING
The passenger side headlight DRL is fading and does not appear to be as bright and pronounced as the driver side DRL. This vehicle has the LED headlights and fog lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705259December 16, 2025
POWER TRAIN
While driving, the vehicle experiences a sudden loss of power, after which the transmission goes into what feels like a false neutral. It then violently re-engages and accelerates uncontrollably without driver input. This is an extremely dangerous situation and presents a major safety risk to us and to others on the road. Fortunately, we were able to avoid a crash, but this could have easily resulted in a serious accident. The vehicle was initially brought to the dealership for an A/C issue, and at that time we asked that this transmission concern also be inspected. We were informed that the dealership could not replicate the problem. Since then, the issue has become more frequent and more severe. We have now been told that we can drop the vehicle off, but that it may take 3–4 weeks or longer before diagnostics even begin, and that we would be responsible for out-of-pocket rental car costs during this time. We were also told that because the issue could not previously be replicated, this would now be considered customer pay, despite the fact that this is a serious powertrain and safety-related issue. We find this unacceptable. This is not a convenience issue—it is a known concern with Ford’s 10-speed transmissions, and it places our safety at risk every time the vehicle is driven. We have opened a case with Ford in hopes that assistance will be provided, including: Proper diagnosis and repair of the transmission issue Coverage of related repair costs Assistance with a rental vehicle while the SUV is being evaluated, as it is currently unsafe to drive We trust Ford to stand behind its product and take this issue seriously before someone is injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703768December 8, 2025
POWER TRAIN
2019 Ford Expedition Max with the 10R80 transmission experienced severe shifting issues shortly after PCM recall 24E13 was performed. The recall involves PCM/TCM updates and adaptive shift strategy reset. After the recall, the vehicle developed shuddering, harsh shifting, flaring between gears, and delayed engagement. Dealer diagnosis found internal transmission damage including CDF hub sleeve axial movement and No. 3 sun gear shell seal failure, along with diagnostic code P07E6. These failures are known on the 10R80, but the issue escalated immediately after the recall update. Transmission required a full overhaul. Concern that the recall calibration and adaptive strategy reset may accelerate internal wear or exacerbate pre-existing vulnerabilities in the 10R80 transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701638November 26, 2025
POWER TRAIN, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25E070000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the transmission was slipping while driving and shifting into gear, and an unknown warning light was flashing. Additionally, the contact stated that while driving at various speeds on uneven pavement or over a minor bump in the roadway, the rear of the vehicle was jumping and the vehicle became slightly unstable, causing occupants or items in the rear passenger’s seats to bounce. Additionally, the contact stated that the vehicle made an abnormal rattling sound at start-up. The contact stated that the fuel pump was only pumping fuel at 33% and DTC: P00C6 was retrieved. The vehicle was taken to the dealer, where it was diagnosed and determined that the timing chain was stretched, and the valve cover was leaking. Additionally, the vehicle was diagnosed with the left catalytic converter, rear shocks and struts, timing chain, valve covers, fuel pump, and transmission failures. The parts were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699782November 17, 2025
SEAT BELTS
The contact owns a 2019 Ford Expedition. The contact stated that while driving 50 MPH, the contact heard a loud bang noise coming from the left driver's side, and afterwards her seat belt retracted independently, causing the contact to have bruising to her left collarbone. There was an unknown odor present during the failure. The contact stated that the seat belt performed as if the vehicle were involved in an impact; however, there was no impact. An Independent mechanic was contacted. The vehicle was not taken to an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance. The approximate mileage was 93,672.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11699564November 15, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
My 2019 Ford Expedition started making some loud noises while accelerating and wouldn’t accelerate as usual when I pressed the gas pedal — there was a noticeable delay in gear shifting and acceleration. Often when I did shift gears, there would be a very loud clunking sound. It got much worse over the course of several days. At one point, I was on the highway and needed to accelerate quickly to maneuver around other vehicles —I pressed the gas and there was no acceleration— the vehicle just stayed at the current speed and it was a couple beats before the vehicle responded to me pressing down hard in the gas pedal. It did finally accelerate, but it was very delayed. It was a very unsafe experience. I have since learned there is a known issue with the transmission on these vehicles that causes this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698224November 7, 2025
POWER TRAIN, ENGINE, STEERING
When you try to accelerate quickly, even when you’re switching lanes on the interstate or just driving down the road, the car will sometimes pop out of gear or something and almost comes to a complete stop causing you to almost get rear ended. I’ve almost been hit several times because the car stops and won’t go.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697725November 5, 2025
SERVICE BRAKES, HYDRAULIC
The contact called on behalf of a 2019 Ford Expedition. The contact stated that while he was driving his 2017 Kia Rio at 10-20 MPH, and approaching a red traffic light, the 2019 Ford Expedition that was driving approximately 60 MPH crashed into the rear of the contact's vehicle. The contact sustained neck and head injuries and was transported to the hospital by ambulance. The contact was informed that the injuries had aggravated the contact's underlying spinal injury. The contact was advised to undergo an emergency surgery. The air bags of the contact's vehicle did not deploy. The contact's vehicle was towed to a tow yard, where it was totaled. A police report was filed, and the report stated that the driver of the 2019 Ford Expedition advised that the vehicle crashed into the contact's vehicle due to brake failure. The other driver sustained unknown injuries and was also transported to the hospital by ambulance. No further information was available.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11697802November 5, 2025
UNKNOWN OR OTHER
I don't know if there's issues with rearing was driving when we felt like another car had puh up forward an happen twice just several minutes apart felt like brakes were stuck while driving or like rear end was shifting weird I can still hear like a tapping somewhere in motor sent it to be fix where we bought it before warranty was expired but they really just screwed up my ac an couldn't fix because warranty expired had to fix it ourself out of pocket money all were asking is for dealers to send there recalls all to have it fixed I don't want to pay for a vehicle we can't trust in town or out of town plus we were at Dr appt in Odessa tx 11/3/2025 an we did notice something like with brakes like licking a little
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697461November 4, 2025
POWER TRAIN
ford knowingly put in a faulty CDF drum to cut corners and make more profit (hence the class action lawsuit) and transmission shifts erratically (1-3-5-10-1-6) safety concern. loss of power while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696334October 29, 2025
SUSPENSION
The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the rear of the vehicle was bouncing excessively. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear suspension that needed to be replaced. The contact was also made aware that the rear sensors were not properly installed following a collision repair and were hanging down from the bumper. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 57,687.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694925October 22, 2025
POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving and felt a clunk in transmission and lost power and almost got rear ended. The wrench light came on so I pulled over and turned off the vehicle. I restarted and it ran fine but the transmission is dangerous, I don't want that to happen again. The transmission constantly hard shifts. This was at 2am in the morning when I was driving from FL to MD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694571October 20, 2025
SEAT BELTS
The contact owns a 2019 Ford Expedition. The contact stated that while driving at approximately 35 MPH with the driver's seat belt fastened, she observed a loud explosion inside the vehicle, and then she felt what she thought was an impact to her chest, and the wind was knocked out of her as she began gasping for air. The contact stated that she believed she had been shot. The contact added that she steered the vehicle to the side of the road and where she observed that the driver's seat belt did not extend or retract, and the air bag warning light was illuminated. The contact stated that after 20 minutes, she observed a swollen imprint of the seat belt, which eventually scabbed over. 911 was called, but Medical attention was not needed. The contact stated that she continues to drive the vehicle, but had to buckle the seat belt behind her while driving so that the notification chimes do not go off continuously while driving. The vehicle was taken to a dealer, where it was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11694574October 20, 2025
EXTERIOR LIGHTING
LED daytime running lights have failed and turned blue on one side. This issue appears to affect many vehicles of the same make and model. DRLs are a piece of safety equipment that makes the vehicle more visible to others, and as such, should be in proper working order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692740October 11, 2025
POWER TRAIN
I purchased a 2019 Ford Expedition Max from Rivertown Ford – Group 1 Automotive (Columbus, GA) in 2022. During the test drive, I heard a rattling noise at startup and was told by my salesperson, Derrick, that it was just a “cold start.” I was shown a CarFax report claiming no recalls or major repairs. I later discovered this was false. An internal Ford OASIS report revealed that transmission work had been performed before sale, which Rivertown Ford never disclosed or reported to CarFax. Since purchase, my Expedition has had harsh shifting, delayed gear engagement, jerking, and sudden loss of acceleration, often without diagnostic codes—making it difficult to obtain warranty repairs under my Ford ESP plan. Rivertown Ford told me the transmission backlog meant I’d have to pay for my own rental vehicle and wait indefinitely for a technician. In March 2024, the vehicle shifted into neutral instead of drive while backing out of a driveway, rolling down uncontrollably and hitting two trees. Neither USAA (my insurer) nor Ford acknowledged that this incident matched the 10R80 transmission defect and TSB 23-2249 (Nov 2023), which addresses uncommanded neutral engagement and loss of power. I was never notified of this defect. My insurance labeled it an “at-fault” accident, raising my premiums drastically. My Expedition is now being serviced for TSB 23-2249 after new video evidence and stored code P07E06-00 confirmed the defect. Ford’s OASIS system—which hides warranty and powertrain repairs from the public—enabled this concealment. This issue has caused financial loss, emotional distress, and fear of driving, especially as this is our only family vehicle for transporting our children. I have video, audio, photos, and documentation proving these events and request NHTSA’s investigation into Ford’s 10R80 transmission defects and disclosure practices.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11692217October 8, 2025
SEAT BELTS
I was driving and the seatbelt exploded. Started smelling like it was burning super loud explosion It’s a good thing I didn't crash and hit somebody . I’ve never had anything like that in my life happen before.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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