Ford Expedition Complaints (2002)

340 consumer complaints on file.

#10302149January 25, 2010
ENGINE AND ENGINE COOLING:ENGINE
MY 2002 FORD EXPEDITION WITH LESS THAN 49,000 ORIGINAL MILES BLEW A SPARK PLUG AND BLEW A HOLE IN #3 CYLINDER ON JANUARY 17, 2010. THE VEHICLE WAS TOWED TO JACK MADDEN FORD IN NORWOOD, MASSACHUSETTS AND WAS REPAIRED BY REPAIRING SPARK PLUG HOLE AND REPLACING SPARK PLUG, IGNITION ASSEMBLY COIL AND INSTALLING A HELICOIL AT A COST OF $813.00 PLUS $21 TOWING FEE. AFTER GOING ON-LINE I SAW THAT THIS IS A COMMON PROBLEM WITH THE ENGINE IN MY VEHICLE WHICH IS A FORD TRITON 5.4 V-8. I'VE ALSO SINCE LEARNED THIS PROBLEM CAN LEAD TO FIRES DUE TO FUEL VAPOR BEING IGNITED BY LOOSE SPARK PLUGS. ALL ENGINE WORK ON MY VEHICLE IS ALWAYS DONE BY FORD DEALERS! I BELIEVE THERE SHOULD BE A RECALL. THERE IS CONSENSUS THAT THE SPARK PLUG THREADS ON THE ENGINE AREN'T STRONG ENOUGH TO HOLD THE SPARK PLUGS BECAUSE THEY'RE ALUMINUM FROM WHAT I AM READING FROM DIFFERENT WEB-SITES ON THE INTERNET. IF YOU BLOW ONE PLUG YOU CAN BLOW ANY OF THE REMAINING PLUGS AT ANY GIVEN TIME. ANY PLUGS EVER INSTALLED IN MY VEHICLE OR REPLACED WERE DONE BY FORD CERTIFIED MECHANICS AT FORD DEALERS SO THERE SHOULDN'T BE ANY COMPLAINTS OF INCORRECT TORQUEING OF PLUGS AS FORD SEEMS TO BE CLAIMING. I UNDERSTAND THIS WOULD BE A COSTLY RECALL FOR FORD BUT ONE THAT SHOULD BE INITIATED BY NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298994January 11, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I OWN A 2002 FORD EXPEDITION. THE SPARK PLUG POPPED OUT OF THE ENGINE HEAD ON TWO OCCASIONS. THE FIRST TIME IT HAPPENED WAS ON THANKSGIVING, 11/26/2009. THE ENGINE WAS SMOKING AND IT SMELLED LIKE GASOLINE. MY MECHANIC SAID THIS IS HAPPENING TO FORDS ALL OVER THE COUNTRY AND THAT IT IS DOCUMENTED ALL OVER THE INTERNET IF YOU DO A "GOOGLE " SEARCH ON FORD SPARK PLUGS POPPING. THE REPAIR COST ME $500. ON JANUARY 8, 2010, ANOTHER SPARK PLUG POPPED OUT FROM A DIFFERENT CYLINDER. THE TRUCK IS IN THE SHOP NOW. MY MECHANIC ADVISED ME NOT TO PUT NEW FORD HEADS ON THE TRUCK BECAUSE THE NEW HEADS WILL HAVE THE SAME DEFECT. I EXPECT THIS NEW REPAIR TO COST $500 AS WELL. FORD NEEDS TO BE ORDERED TO ISSUE A RECALL. THIS IS A DANGEROUS DEFECT THAT CAN CAUSE A FIRE OR AN EXPLOSION UNDER THE HOOD DUE TO THE GAS VAPORS BEING PUMPED INTO THE ENGINE COMPARTMENT WHILE THE POPPED OUT PLUG IS STILL SPARKING. I WAS FORTUNATE TO SHUT DOWN THE ENGINE WHEN I STARTED TO SMELL THE STRONG GAS FUMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297710December 31, 2009
FUEL SYSTEM, GASOLINE
SPARK PLUG FLEW OUT OF ENGINE...WAS REPLACED BEFORE WITH A HELICOIL KIT BUT SAME ISSUE OCCURRED TODAY. I WAS DRIVING TO WORK AND I HEARD IT SHOOT FROM THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297170December 28, 2009
ENGINE AND ENGINE COOLING:ENGINE
THE #3 SPARK PLUG BLEW OUT OF THE ENGINE OF MY 2002 FORD EXPEDITION WHILE TRAVELING AT 65 MPH ON A CROWDED FOUR LANE HIGHWAY. WE COULD HAVE EASILY BEEN IN A SEVERE ACCIDENT BUT WERE ABLE TO SAFELY NAVIGATE OUR WAY TO THE SIDE OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296584December 21, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE AT WORK HIS VEHICLE CAUGHT ON FIRE WHILE PARKED AT HOME . THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS COMPLETELY DESTROYED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10295717December 14, 2009
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD EXPEDITION BLEW TWO (2) SPARKPLUGS OUT IN ONE WEEK. HAD #5 FIXED AT A FORD DEALER, 6 DAYS LATER #4 BLEW OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295718December 14, 2009
ENGINE AND ENGINE COOLING:ENGINE
6 DAYS AFTER HAVING SPARKPLUG #5 BLOW OUT OF THE CYLINDER #4 BLEW OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295070December 9, 2009
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. AFTER BEING PARKED FOR TWO HOURS, HE WAS ADVISED THAT HIS VEHICLE CAUGHT ON FIRE. THE FIRE DEPT STATED THE FIRE INITIATED WITHIN THE ENGINE COMPARTMENT. THE FIRE REPORT NUMBER WAS NOT AVAILABLE. THE MANUFACTURER TOOK REPORT NUMBER 0589603419. THE MANUFACTURER STATED AN INVESTIGATOR WOULD BE SENT WITHIN FIFTEEN DAYS TO INSPECT THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10292937November 19, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE SPARK PLUGS CAUSED THE ENGINE TO FAIL. THE VEHICLE BEGAN TO SMOKE OCCASIONALLY; HOWEVER, HE WAS ABLE TO CONTINUE DRIVING IT. PRIOR TO FILING THE COMPLAINT THE FAILURE OCCURRED THREE TIMES. IT ALSO SEEMED TO OCCUR ONCE EVERY YEAR SINCE 2007. THE FIRST FAILURE WAS REPAIRED BY THE DEALER ACCORDING TO THE EXTENDED WARRANTY. THE SECOND TIME, THE DEALER REPAIRED IT AT THE OWNERS EXPENSE. THE VEHICLE WAS BEING DIAGNOSED AT THE DEALER AT THE TIME THE COMPLAINT WAS FILED. THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE AND THAT THERE WERE NO EXISTING RECALLS. THE CURRENT MILEAGE WAS APPROXIMATELY 89,000. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10288991October 19, 2009
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
FORD TRITON ENGINE SPITTING SPARK-PLUGS OUT OF ENGINE RESULTING IN GASOLINE BEING SPRAYED ALL OVER ENGINE. COSTLY REPAIRS ARE MINIMUM $400+. THIS HAS HAPPENED 4 TIMES TO ME AND I CAN ANTICIPATE IT HAPPENING ON THE REMAINING 4 CYLINDERS IN MY 2002 FORD EXPEDITION. AS A RESULT OF THIS PROBLEM FORD IS AWARE OF, GASOLINE IS BEING SPRAYED ON 1000'S OF ENGINES WHEN THIS HAPPENS. BAD DESIGN BY FORD. ALUMINUM HEADS ON IRON ENGINE. DUH. MY INVESTIGATION HAS DETERMINED THAT THERE ARE 1000'S OF FORD OWNER WHO HAVE EXPERIENCED THIS SAME PROBLEM YET FORD IS UNWILLING TO DO ANYTHING ABOUT IT. THEIR REPAIR SHOPS WILL CHARGE ANYWHERE FROM $400 TO $1600 TO REPAIR THE PROBLEM. PLEASE ADDRESS THIS ISSUE BEFORE MY REMAINING 4 CYLINDERS GO AND I WILL HAVE TO PAY TO GET THIS BAD DESIGN REPAIRED. THANK YOU. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10287225October 13, 2009
ELECTRICAL SYSTEM
I WAS DRIVING ON A HIGHWAY AND PROCEEDED TO PASS ANOTHER CAR IN THE MIDDLE OF MY PASS MY CAR THREW A SPARK PLUG AND COIL OUT OF ITS HEAD. MY CAR IMMEDIATELY LOSS POWER AND MY CAR BEGAN TO SHAKE. AT THIS MOMENT A 18 WHEELER HEADED TOWARDS ME AND MY SON . THIS WAS A VERY SERIOUS SITUATION.THAT COULD VERY EASILY HAVE BEEN DEADLY. SINCE THEN IT HAS HAPPENED SEVERAL TIMES AT LEAST 10 TIMES EVERY TIME THIS HAPPENS THEY HAVE RETHREAD PLUGS AND PUT NEW COIL IN CAR VERY COSTLY AND TIME CONSUMING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287078October 12, 2009
TIRES
IN MARCH 2008, I PURCHASED 4 ADVANTA SUV TIRES P265/70R17 FOR MY VEHICLE, ABOUT 3 MONTHS LATER ONE TIRE HAD AN AIR BUBBLE ON THE SIDE AND I HAD TO REPLACE IT. I DON'T TRAVEL THAT MUCH JUST TO AND FROM WORK. THIS AUGUST 2009, I LET MY MOM USE MY TRUCK AND THE TWO REAR TIRES WENT, ONE BLEW OUT WHILE THE OTHER REAR ONE BEGAN TO SHRED. ON SATURDAY OCTOBER 10 WHILE TRAVELING ON THE HIGHWAY THE FRONT PASSENGER TIRE BLEW OUT. I NOTICED THERE IS A RECALL FOR P265/70R16 AND I NEED TO KNOW WHO I NEED TO CONTACT REGARDING THE TIRES THAT HAVE. THIS IS A VERY SERIOUS AND DANGEROUS SITUATION, MY FAMILY AND I AM ARE VERY BLESSED THAT WE WERE NOT HURT IN THESES INCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285741September 29, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
SPARK PLUGS BLOW OUT OF HEAD TWO IN TWO MONTHS LAST ONE BURN A HOLE IN HEAD BESIDE NUMBER 7 SPARK PLUG AND WAS ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10282471August 31, 2009
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD EXPEDITION SPARK PLUG EJECTION. #3 SPARK PLUG SHOT OUT OF ENGINE STRIPPING THREADS AND REQUIRING AN EXPENSIVE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281869August 26, 2009
ENGINE AND ENGINE COOLING
2002 FORD EXPEDITION - BACK PASSENGER SIDE SPARK PLUG BLEW OUT. CAR WAS PUSHED TO MECHANIC WHO WAS LUCKILY CLOSE BY AT TIME OF BLOW OUT. SPARK PLUG WAS COMPLETELY BLOWN OUT, THE COIL WAS BROKEN AND THE INTAKE MANIFOLD HAD TO BE REMOVED TO FACILITATE REPAIR. TOTAL BILL: OVER $1300. FORD KNOWS ABOUT THIS PROBLEM - IT IS WIDELY REPORTED ON THE INTERNET - BUT YET THEY DO NOTHING TO HELP THEIR CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281209August 20, 2009
SEAT BELTS
SEAT BELT WILL NO LONGER LATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280304August 13, 2009
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD EXPEDITION SPARK PLUG BLOW OUT. WHAT THE '!@#$%... IF THIS IS SUCH A HUGE PROBLEM, WHY ISN'T ANYONE TAKING RESPONSIBILITY. OH YA THEY WANT OUR MONEY FOR A PROBLEM THEY ARE AWARE OF... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277463July 20, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE DRIVING 40 MPH, ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 182,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277512July 20, 2009
ENGINE AND ENGINE COOLING
I HAVE A 2002 FORD EXPEDITION AND HAVE NOW TWICE IN THE LAST 6 MONTHS HAVE HAD TO HAVE IT REPAIRED FOR THE SPARK PLUG EJECTION FRO, THE MOTOR. THE VEHICLE GAVE WAY WITH ITS POWER RIGHT IN THE MIDDLE OF THE INTERSECTION. I FEEL THIS IS A DEFECT AND THAT FORD SHOULD TAKE SOME OWNERSHIP, IT ONLY HAS 75 THOUSAND MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275734July 4, 2009
AIR BAGS
AIRBAG LIGHT IS ON. MECHANIC DOES NOT KNOW WHY. I DID A GOOGLE SEARCH AND FOUND ALOT OF PEOPLE ARE HAVING THE SAME ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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