Ford Expedition Complaints (1997)

853 consumer complaints on file.

#10227349May 8, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LETTER FROM CONGRESSMAN ON BEHALF OF CONSTITUENT, REGARDING A SAFETY DEFECT WITH CHILD SAFETY LOCKS ON THE REAR DOOR OF HIS 1997 AND 2000 FORD EXPEDITIONS. *NJ THE CONSUMER OWNS THE 1997 FORD EXPEDITION AND HIS WIFE OWNS THE 2000 FORD EXPEDITION. THE CONSUMER STATED ON BOTH VEHICLES, AFTER 3 OR 4 OPERATIONS OF THE REAR DOOR INSIDE INSIDE HANDLES, THE CHILD SAFETY LOCKS WILL GRADUALLY MOVE THEMSELVES FROM THE OFF POSITION TO THE ON POSITION. THE NEXT PASSENGER THAT OCCPIES THE REAR SEAT, WHO ATTEMPTS TO OPEN THE REAR DOOR WILL BE LOCKED INSIDE UNTIL SOMEONE OPENS THE REAR DOOR FROM THE OUTSIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225431April 22, 2008
ELECTRICAL SYSTEM:IGNITION
VIOLENT SPARK PLUG BLOW OUT FROM ENGINE BLOCK, A REGULAR, YET IGNORED, PROBLEM WITH FORD ENGINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224304April 12, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
SPARK PLUG ON MY 97 FORD EXPEDITION BLOW OUT. THE ENGINE IS A TRITON 5.4L. IT HAPPENED WHILE I WAS DRIVING ON RESIDENTIAL STREET AT 30 MILES PER HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224116April 10, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT AWAKENED TO FIND HIS VEHICLE ENGULFED IN FLAMES AT HIS RESIDENCE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. AN INVESTIGATOR FROM THE FIRE DEPARTMENT STATED THAT THE FIRE APPEARED TO HAVE ORIGINATED FROM THE CRUISE CONTROL, BUT MORE CONCLUSIVE EVIDENCE WAS NEEDED TO SUPPORT THAT HYPOTHESIS. THE VEHICLE WAS COMPLETELY DESTROYED AND THE CONTACT'S HOME SUSTAINED SEVERE PROPERTY DAMAGE IN EXCESS OF $100,000. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAS PICTURES. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE CURRENT AND FAILURE MILEAGES WERE 160,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10223666April 8, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 55 MPH, A SPARK PLUG EJECTED FROM THE CYLINDER. THE VEHICLE THEN MAKE A LOUD NOISE AND SHUT DOWN COMPLETELY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT WOULD ONLY ADVANCE APPROXIMATELY FIVE MILES AFTERWARDS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY WANTED TO REPLACE THE HEAD AT THE COST OF $2,000. HE CONSULTED FORD MOTOR COMPANY, BUT HAS NOT YET RECEIVED A RESPONSE. THE CURRENT MILEAGE IS 172,000 AND FAILURE MILEAGE WAS 160,000. UPDATED 6/2/08 *CN UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223023April 1, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN 2005. SINCE THAT TIME, SHE HAS RECEIVED MORE THAN FOUR ADDITIONAL NOTICES. SHE PLANS TO HAVE THE SPEED CONTROL DISCONNECTED ON APRIL 2, 2008. SHE HAS ATTEMPTED TO HAVE THE RECALL REPAIR PERFORMED ON SEVERAL OCCASIONS, BUT IS CONTINUALLY INFORMED THAT THE PART IS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE WAS 198,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219868March 3, 2008
ELECTRICAL SYSTEM
START MY TRUCK AS USUAL EVERY MORNING TO LET IDLE BEFORE I GO TO WORK. 5 TO 10 MIN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10217673February 11, 2008
SUSPENSION:REAR
FIRST COMPLAIN: REAR END DIFFERENTIAL PROBLEM - FORD SAFETY RECALL NO. 96S60 EXPLAINS THAT 1997 FORD EXPEDITIONS REAR AXLE TRACK BAR CAN SEPERATE FROM THE FRAME DUE TO MISSING WELDS OR A WELD PATTERN THAT IS NOT FULLY COMPATIBLE WITH THE DESIGN LEVEL OF THE BRACKET. THIS RECALL STATES THAT FORD IS RESPONSIBLE FOR THE REPAIR OF THIS DEFECT FROM 12/1996 FORWARD, REGARDLESS OF THE AGE, MILEAGE, OR OWNERSHIP. THIS DID HAPPEN TO MY VEHICLE AND I DID CONTACT FORD, AND THEY WILL NOT REPAIR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217733February 11, 2008
WHEELS:LUGS/NUTS/BOLTS/STUDS, SUSPENSION:REAR
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 25 MPH, THE FRONT DRIVER SIDE TIRE DISENGAGED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO THE CURB. THE MECHANIC STATED THAT THE LUGS WERE STRIPPED AND COULD HAVE CAUSED THE FAILURE. THERE IS A RECALL FOR THE WHEELS: LUGS/NUTS/BOLTS (NHTSA CAMPAIGN ID # 98V095000) HOWEVER, THE DEALER STATED THAT HER VIN WAS NOT INCLUDED. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, SHE HEARD A CLINKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE REAR AXLE TRACK BAR BRACKET SEPARATED FROM THE FRAME. THERE IS A RECALL FOR THE SUSPENSION: REAR (NHTSA CAMPAIGN # 96V252000) HOWEVER, THE DEALER STATED THAT HER VIN WAS NOT INCLUDED. IN ADDITION, WHILE DRIVING 55 MPH, THE SPARE TIRE DISENGAGED WITHOUT WARNING. AS OF FEBRUARY 11, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE FOR THIS FAILURE. THE FAILURE MILEAGE WAS 158,000 AND CURRENT MILEAGE WAS 160,000. UPDATED 03-11-08 *BF UPDATED 03/11/08 *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10214824January 14, 2008
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:IGNITION
ON DECEMBER 6 2005 MY 1997 FORD EXPEDITION CAUGHT FIRE AROUND 2:30 A.M. THE VEHICLE WAS OFF AND WE WE'RE ASLEEP. THE POLICE HAD TO CALL MY HOME AND AWARE ME OF THE FIRE AND ASK ME TO EVACUATE MY RESIDENCE BECAUSE SOMEONE HAD REPORTED THE FIRE OUTSIDE MY HOME. PART OF MY HOME WAS ALSO DAMAGED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10213682January 4, 2008
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL STUCK TO THE FLOOR OF THE VEHICLE. THE VEHICLE ACCELERATED TO 70 MPH. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 175,000. UPDATED 01-29-08. *KB UPDATED 01/29/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213640January 3, 2008
ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG FAILURE AND DAMAGE ON 97 EXPEDITION.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212429December 20, 2007
STRUCTURE:BODY:HOOD
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE IT WAS RAINING, WATER BEGAN TO DRIP ON THE DRIVER'S LEG. THE WATER CAME FROM UNDER THE DASHBOARD ON THE DRIVER'S SIDE. THE CONTACT INSPECTED THE VEHICLE AND DETERMINED THAT THE WATER ENTERED THROUGH THE AIR VENT DUCT LOCATED OUTSIDE THE VEHICLE BY THE WINDSHIELD. THE STEREO AND INSTRUMENT PANEL MALFUNCTIONED WHILE THE VEHICLE WAS PARKED. THE CONTACT SMELLED SOMETHING BURNING. THE VEHICLE WOULD NOT RESTART. THE MANUFACTURER STATED THAT THE VENT DUCT NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211552December 12, 2007
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE CONTACT'S VISIBILITY IS IMPAIRED BECAUSE THE HEADLIGHTS DO NOT SHINE BRIGHTLY. THE DEALER STATED THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06E060000 (EXTERIOR LIGHTING). HE HAS NOT MADE ANY REPAIRS TO THE EXTERIOR LIGHTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000 AND CURRENT MILEAGE WAS 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210901December 5, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE VEHICLE CAUGHT FIRE AFTER BEING PARKED FOR TEN MINUTES. THE VEHICLE WAS IN THE OFF POSITION AND THE KEYS WERE NOT IN THE VEHICLE. PRIOR TO THE FIRE, THE VEHICLE HAD ONLY BEEN DRIVEN ONE MILE. THE SIDING ON THE NEIGHBORING HOME WAS BURNED COMPLETELY. THE VEHICLE WAS COMPLETELY DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE MANUFACTURER IS EXPECTED TO SEND HIM INFORMATION IN THE NEXT FEW BUSINESS DAYS. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10207978November 5, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT HIS VEHICLE CAUGHT FIRE. THE ENGINE AND HOOD BURNING WERE ABLE TO CONTROL THE FIRE. A FIRE REPORT WAS FILED. THE MANUFACTURER IS AWARE OF THE FAILURE, BUT THERE ARE NO RECALLS AVAILABLE. THEY ADVISED THE CONTACT TO HAVE THE INSURANCE COMPANY PERFORM AN INVESTIGATION. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10206197October 18, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE FRONT DRIVER SEAT. SHE REMOVED HER DAUGHTERS FROM THE REAR SEATS AND WHEN SHE RETURNED, THE FRONT OF THE VEHICLE WAS ENGULFED IN SMOKE AND THE FRONT SEAT WAS IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE VEHICLE IS CURRENTLY AT THE SAME LOCATION. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10206017October 17, 2007
STEERING:GEAR BOX:SHAFT SECTOR
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING BETWEEN 10-60 MPH, THE POWER STEERING BECAME RESISTANT. THE REPAIR SHOP STATED THAT THE STEERING GEAR BOX SHAFT FAILED. THE FAILURE HAS BEEN CONTINUOUS AND IS BECOMING WORSE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V196000 (STEERING:GEAR BOX:SHAFT SECTOR). THE CURRENT AND FAILURE MILEAGES WERE 230,796. THE CONSUMER STATED FEELS THAT THE VEHICLE SHOULD BE INCLUDED IN THE RECALL PREVIOUSLY LISTED. UPDATED 11/06/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203021September 14, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT WAS DISSATISFIED THAT THE PARTS TO REPAIR NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL) WOULD BE UNAVAILABLE UNTIL 2008. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS UNABLE TO SCHEDULE AN APPOINTMENT TO HAVE THE REPAIR PERFORMED. HE HAS BAD KNEES AND CANNOT DISCONNECT THE CRUISE CONTROL. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201028August 28, 2007
STRUCTURE, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE FINISH ON THE REAR OF BOTH EXTERIOR SIDE MIRRORS IS PEELING. HE CAN SEE THE PRINTED CIRCUIT BOARD AS A RESULT OF THE FAILURE. THE DEALER STATED THAT THEY WILL REPAIR THE MIRRORS AT THE CONTACTS EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE 80,034. UPDATED 09/26/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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