Ford Expedition Complaints (2019)

526 consumer complaints on file.

#11740332May 27, 2026
ELECTRICAL SYSTEM, STRUCTURE:BODY
On May 26, 2026, my 2019 Ford Expedition suffered a total systemic safety failure that resulted in my toddler being locked inside the vehicle in direct sunlight, requiring an emergency extraction. I used the FordPass app to unlock the vehicle and opened the driver’s door and passenger door on the diver's side. I placed my bag containing the proximity key fob onto the driver’s seat floorboard while the vehicle was completely off. I closed the driver's door and walked to the rear door behind the driver's seat, which was still open, to buckle my child into his car seat. Upon closing his door, the vehicle immediately initialized a "ghost lock" command, sealing all doors with the key fob inside, directly violating the vehicle's "Smart Unlock" and Passive Entry Passive Start (PEPS) safety protocols. The FordPass remote application then completely failed, refusing to process any commands to unlock the vehicle or remote-start the engine to turn on the air conditioning for the child. Even after uninstalling and reinstalling the application via a good samaritan’s cellular hotspot, the app remained completely unresponsive due to a total communication crash with the vehicle. I called 911. Local police arrived on-site first and attempted an emergency manual override using a mechanical lockout tool down the window frame, which failed. Due to the rapidly increasing interior heat in the direct Florida sun, arriving firefighters determined the child was in critical danger and shattered the rear passenger door main window to perform an immediate extraction. This failure represents an unmitigated malfunction of the door latch systems documented under Ford TSB 20-2421, which overrode all safety failsafes without warning. An upcoming diagnostic testing appointment is being scheduled at an authorized Ford dealer to pull the module codes and initiate a manufacturer safety review.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740171May 26, 2026
ELECTRICAL SYSTEM, STRUCTURE:BODY, SEAT BELTS
While backing up the vehicle, the front passenger seat belt retractor pretensioner suffered an inadvertent, spontaneous pyrotechnic deployment. There was a loud pop resembling a firecracker, immediately followed by smoke in the cabin and the odor of gunpowder. The force of the explosive deployment dislodged the interior B-pillar trim panels. The passenger front seatbelt has been locked into place. Following this, the dashboard displayed a Check Engine light and a Battery charging system warning light, indicating the electrical system was damaged. The vehicle is rendered undriveable due to the disabled charging system and the compromised passenger seat belt. There were absolutely know warning lamps, messages, or unusual symptoms prior to the failure. At this time, the incident has not yet been physically inspected, as corporate customer service lines indicated a remedy hold on the active safety recall (Recall 24S06).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739216May 21, 2026
POWER TRAIN, ENGINE
Vehicle experiences repeated harsh shifting, hesitation, sudden downshifts, hard downshifts with engine redlining, and loss of acceleration during normal driving. Transmission intermittently jerks violently between gears and hesitates when pulling into traffic or merging onto the highway, creating a serious safety concern. I have experienced multiple near collisions due to the vehicle hesitating or failing to accelerate properly while entering traffic and during highway merging situations. Vehicle has also unexpectedly downshifted hard while driving, causing the engine to redline and creating unsafe driving conditions. Issue has occurred multiple times and vehicle has been taken to Ford dealer for repair on several occasions. Dealer performed software updates/reprogramming, but condition persists. Vehicle currently has approximately 66,000 miles. Currently it is undrivable especially due to the fact I have children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738045May 15, 2026
ENGINE
I own a 2019 Ford Expedition with fewer than 100,000 miles equipped with the 3.5L EcoBoost engine. The vehicle began experiencing a loud cold-start rattle, engine timing issues, and check engine light illumination. The vehicle was diagnosed by a Ford dealership with internal VCT/cam phaser mechanical failure affecting engine timing and performance. The dealership diagnostic identified trouble codes P0016, P0365, and P0369. The dealership also documented that the engine oil level and condition were within specification, indicating the failure was not caused by lack of maintenance or neglect. The dealership recommended replacement of all four VCT units and four VCT solenoids due to internal mechanical failure. This issue creates a serious safety concern because improper engine timing can cause loss of power, rough operation, stalling, or sudden engine performance issues while driving. This appears to be a widespread issue affecting Ford vehicles equipped with the 3.5L EcoBoost engine, particularly involving cam phasers, timing components, and VCT systems. A major internal timing-related failure on a vehicle with under 100,000 miles should not occur under normal operating conditions. I am submitting this complaint because this defect may affect the safe operation and reliability of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735842May 5, 2026
SEAT BELTS
The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts). However, the parts required to complete the recall repair were not yet available. The vehicle was taken to a dealer, where it was diagnosed that both front seat belt retractors had failed and needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer that the original seat belt retractors would be reinstalled and would not be replaced due to the manufacturer advising that the recall remedy is currently on hold. The manufacturer was made aware of the issue. The contact stated that the manufacturer has exceeded a reasonable amount of time to provide a remedy for the recall. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735389May 3, 2026
SEAT BELTS
Complaint: While driving at normal road speed with no collision or impact, I experienced a sudden loud “pop” from the driver-side seatbelt area. Immediately after, I noticed a burning smell coming from the same location. I initially believed I had a tire blowout and pulled over to inspect the vehicle. When I attempted to unbuckle and then re-extend the seatbelt, I found that the seatbelt was locked and would not retract or extend normally. The restraint system is now inoperable. This incident appears to be an inadvertent deployment of the seatbelt pretensioner without a crash event, resulting in a restraint system malfunction. The failure occurred during normal driving conditions and without any external trigger. This creates a serious safety risk because: * The seatbelt is no longer functional and cannot properly restrain the occupant * The unintended deployment could startle the driver and lead to loss of vehicle control * The presence of a burning smell raises concern for thermal or electrical hazard within the restraint system I am aware of similar complaints involving unintended seatbelt pretensioner deployment in Ford Expedition vehicles of similar model years. This incident should be investigated as a potential defect affecting occupant restraint systems. I’ve contacted ford with no help to resolve the issue Injury: No Crash: No Fire: No (burning odor present, no visible flames) Speed at time of incident: 35 Mileage at time of incident: 170xxx The vehicle’s seatbelt system remains in a failed/locked condition and requires repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735225May 1, 2026
UNKNOWN OR OTHER
Backup camera is provides a distorted image more than 80% of the time. This is a known issue for 2018 Ford expeditions but it has not been reported as a problem for 2019’s. I am telling you that it is a problem that I am experiencing it. It is the same as the prior year issue. It affects all Ford SUVs in that era. Fixing it is a temporary solution - it is a known issue that they are frequently defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730977April 13, 2026
SEAT BELTS
Had a passenger in my vehicle and the seatbelt would open/work. I took my vehicle to Confidence Ford in Norman,OK and was told the second row passenger seat lower retractor assembly needs to be replaced and it was not covered by the recall/warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729065April 3, 2026
AIR BAGS, SEAT BELTS
The contact owns a 2019 Ford Expedition. The contact stated that after parking the vehicle and with the engine idling, the front passenger side seat belt pretensioner erroneously deployed, causing the passenger to be forcefully retracted into the seat. During the incident, an explosion had occurred, and smoke filled the cabin of the vehicle. The contact sustained an injured neck during the seat belt deployment. No medical treatment was required. After the incident, the air bag warning light had remained illuminated. The cause of the failure was not determined. The contact indicated that the failure had previously occurred on the front driver's side seat belt, also. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 25V197000(SEAT BELTS). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11726649March 24, 2026
BACK OVER PREVENTION
The contact owns a 2019 Ford Expedition. The contact stated that while reversing, the rear-view camera image was distorted or blank, with the message "Camera Unavailable" displayed. The dealer was notified of the failure and informed the contact that the VIN was not under recall for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 167,953.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724920March 17, 2026
POWER TRAIN
Torch Converter was changed 1 1/2 years ago and now the CDF drum is going out, causing hard shifting and skipping shifts. This dangerous as the primary family driver to transport our children and the pause in shifting attempting to merge on the interstate is very dangerous and could ultimately lead to death if there is oncoming and if shifts hard or pauses with shifting when merging.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723672March 11, 2026
POWER TRAIN
Car shakes due to Transmission rough shifting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722138March 4, 2026
POWER TRAIN
My transmission feels as if it is skipping. It feels as if the truck is going to stop while driving. Making it very dangerous and unsafe for my children and myself. The two codes that a scanner gave were P0732:00-6D and P07F7:00-6D. Please help with this. My truck is not even that old nor is high on mileage. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720982February 27, 2026
SEAT BELTS
the catch mechanism in passenger middle row and driver middle row are not working you cannot wear a seat belt currently as the latch will not catch my children sit in these seats and its unacceptable for such a mandatory safety feature not to be covered by ford in 55 years i have not scene a malfunction on a seatbelt receptor Ford needs to be alerted they have a problem and start a recall and fix my vehicle ASAP for 100% safety issues!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720851February 27, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving at approximately 70 mph on an interstate highway, the vehicle intermittently loses propulsion during acceleration. Engine power drops suddenly and the vehicle coasts for several seconds before power returns. This has occurred multiple times and creates an immediate safety hazard due to sudden loss of speed in active traffic lanes. The engine also produces a loud rattle at cold start. These symptoms began at approximately 70,000 miles and progressively worsened. A Ford dealership later diagnosed cam phaser failure at 88,938 miles. The loss of propulsion occurs without warning lights or driver alerts. Sudden reduction in engine power at highway speeds increases the risk of rear-end collision or loss of vehicle control. This condition presents a significant safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720119February 24, 2026
POWER TRAIN
The contact owns a 2019 Ford Expedition. The contact stated that while driving approximately 10 - 20 MPH and depressing the accelerator pedal, the vehicle failed to respond with an abnormal clucking sound coming from the transmission. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed, and it was determined that the transmission needed to be rebuilt. The transmission was rebuilt on three occasions; however, the failure persisted. The contact stated that the failures had occurred over the past four years. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720289February 24, 2026
UNKNOWN OR OTHER
Less than a week from purchase , I was on the freeway doing 70 MPH and the sunroof exploded on us for absolutely no reason. I had just dropped off my [XXX] son , Had he been in the vehicle with his [XXX] brother and this happened I would be pursuing a lawsuit ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717577February 12, 2026
SEAT BELTS
I have a recall for my seatbelt that my local Ford dealership still has been completed. I've been waiting for months and they tell me the parts aren't available yet. I researched these parts online and they show that they are indeed available for my 2019 Ford Expedition limited MAX. I'm leaving for a 4,000 mile vacation on 2/19/2026 and would like this RECALL taken care of before I leave [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717258February 11, 2026
POWER TRAIN
Transmission 10R80 is having shifting issues that have caused near crashes. The transmission will have delayed or slow shifting or miss shift when starting from stopped position. It happens on cool days or warmer days. Many people having this issue with expeditions but Ford has inspected the vehicle 2 times and found no issues. They refuse to dig deeper into the problem and fix it. These are expensive vehicles and if my family is injured i will be suing the Ford Co. Issue started at about 40,000 miles. It was inspected while under warranty but now it is over 60,000 miles and out of warranty. If it fails now I will be responsible for the expensive repairs. This issue happens nearly every day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716688February 9, 2026
POWER TRAIN
The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the transmission. The transmission was slipping, and the RPM was abnormally elevated. There were several unknown warning lights illuminated, and the engine overheated. The vehicle was driven to the residence. The contact stated that the failure reoccurred. While driving at an undisclosed speed, the engine overheated again. The coolant reservoir was refilled with five gallons of coolant. The engine continued to overheat, and the coolant reservoir was continuously refilled. The contact stated that on one occasion, the contact and her husband were stranded at the side of the road in the freezing cold for two hours. The vehicle was taken to the dealer where it was diagnosed with the driver's front wheel bearings and sensors failures. The contact was informed that the wheel bearings failure was the cause of the failure because the transmission was unable to perform as designed. The contact was informed that the driver's side front-wheel bearing, and all the sensors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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