Ford Expedition Complaints (2000)

890 consumer complaints on file.

#10378848January 26, 2011
ELECTRICAL SYSTEM
SYMPTOM WAS A DEAD BATTERY. COURTESY LIGHTS WOULD NOT GO OFF. HARD FAILURE. ROOT CAUSE WAS LEAKING WINDSHIELD SEAL WHICH CORRODED ELECTRONICS. ACCORDING TO THE FORD SERVICE BULLETIN THIS WAS FIRST DISCOVERED WELL WITHIN THE FACTORY WARRANTY PERIOD OF THE VEHICLE. AN ONLINE SEARCH FOUND NUMEROUS SIMILAR COMPLAINTS ALONG WITH A FORD SERVICE BULLETIN FORD SPECIAL MESSAGE #15773. REPAIRS TO MY VEHICLE INCLUDED REMOVING AND REPLACING GEM AND CJB ALONG WITH RESEALING THE WINDSHIELD. I PURCHASED THE VEHICLE NEW IN APRIL 2000 AND IT HAS NEVER BEEN IN AN ACCIDENT. REPAIR COST WAS OVER $1400 FOR A LATENT DEFECT THAT HAS BEEN IN THE VEHICLE SINCE IT WAS BUILT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374911January 6, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 10 MPH DURING RAINY WEATHER, ALL ELECTRICAL COMPONENTS TURNED OFF AND THEN BACK ON. THE FAILURE USUALLY OCCURRED IN RAINY AND SNOWY WEATHER; THE DOORS WOULD LOCK AND THE PASSENGER WAS UNABLE TO GET OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE MAY HAVE BEEN STRUCK BY LIGHTENING BUT COULD NOT DUPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT WEATHER LEAKED INTO THE VEHICLE THROUGH THE DRIVER SIDE WINDOW. THE BATTERY WAS DEAD AND HAD TO BE JUMP STARTED. A FRIEND CHANGED THE SOLENOID AND THE VEHICLE STARTED WITHOUT THE KEY IN THE IGNITION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370322December 12, 2010
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2000 FORD EXPEDITION WITH A 5.4 LITER TRITON ENGINE WHICH EXPERIENCED A SPARK PLUG BLOW OUT. SO FAR, NHTSA HAS NOT REQUIRED FORD TO ISSUE A RECALL FOR A PROBLEM THAT MANY OTHERS HAVE HAD WITH THE SAME TYPE OF ENGINE. FORD DOES NOT ACCEPT RESPONSIBILITY FOR A DEFECTIVE DESIGN OF THIS ENGINE. I AM NOW FORCED TO PAY $3,000 TO FIX THE PROBLEM BEFORE I CAN EVEN CONSIDER TRADING IT IN OR TRYING TO SELL IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369451December 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT WAS SHIFTING THE VEHICLE INTO REVERSE WHEN A SCREW DETACHED FROM THE STEERING COLUMN AND THE VEHICLE WOULD NOT MOVE IN REVERSE. THE VEHICLE WAS THEN SHIFTED INTO PARK BUT CONTINUED TO MOVE FORWARD. THE DRIVER ENGAGED THE PARKING BRAKE AND SHUT THE VEHICLE OFF. HE THEN ATTEMPTED TO RESTART THE VEHICLE BUT THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED NOR REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 215,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365715November 15, 2010
ELECTRICAL SYSTEM
I HAVE A 2000 FORD EXPEDITION. THERE ARE MANY ELECTRICAL ISSUES WITH THIS CAR. I UNDERSTAND THAT IT IS DUE TO WATER AND MOISTURE GETTING INTO THE GEM. THE BIGGEST ISSUE FROM THIS IS THE CHILD SAFETY DOOR LOCKS DO NOT ENGAGE SOMETIMES. I HAVE TWO SMALL CHILDREN THAT RIDE IN THE BACK AND THIS IS A HUGE SAFETY ISSUE THAT I FEEL SHOULD BE RECALLED BEFORE A SERIOUS (OR EVEN FATAL) ACCIDENT OCCURS. THE GEM CAN BE REPLACED BUT THIS CONTINUES TO HAPPEN AS LONG AS THE MOISTURE CAN DRAIN INTO IT. WE HAVE BEEN BATTLING THIS PROBLEM FOR YEARS WITH NO RESULTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360121October 12, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE THE VEHICLE WAS PARKED IN A GARAGE, THE ENGINE CAUGHT FIRE. A FIRE INCIDENT REPORT WAS FILED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS INCLUDED IN RECALL 05V388000 (VEHICLE SPEED CONTROL) AND SOMEONE WOULD CONTACT HIM IN REGARDS TO THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 142,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10359387October 5, 2010
VEHICLE SPEED CONTROL
2000 FORD EXPEDITION CAUGHT ON FIRE SEPT 24 2010. MECHANIC SAID IT WAS DUE TO CRUISE CONTROL DEVICE THAT I NEVER RECEIVED A RECALL FOR. MASTER SOLENOID AND PLASTIC COATING UNDER HOOD ARE ALL MELTED, SUV IS TOTALED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10358943October 3, 2010
SUSPENSION:REAR
2000 FORD EXPEDITION 4X4. REAR LOWER TRAILING ARMS OR ( CONTROL ARMS ). PROBLEM OCCURS WHEN THE POWDER COATING FLAKES OFF EXPOSING THE BARE METAL. CONTROL ARMS RUST THROUGH AND BREAK IN HALF. WHEN THIS HAPPENS TOTAL LOSS OF CONTROL CAN HAPPEN. FORD STATES THEY NEVER HAD ANY COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357051September 22, 2010
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THE WINDSHIELD IS LEAKING, CAUSING WATER TO GET INTO THE ELECTRICAL SYSTEM AND MALFUNCTIONING EVERY ELECTRICAL COMPONENT. THE CONTACT CALLED THE MANUFACTURER REGARDING THE WINDOW WHO THEN CONTACTED THE DEALER, WHO STATED THE WINDOW SEAL AND COMPUTER NEEDS TO BE REPLACED. THE DEALER ALSO INFORMED THE TO CONTACT THEY CAN ONLY REPAIR A COMPONENT AT NO COST UNDER A RECALL. THE CONTACT STATED THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS BECAUSE THIS IS A KNOWN SAFETY ISSUE WITH THIS YEAR MAKE AND MODEL. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356319September 19, 2010
SUSPENSION:REAR
THE TRAILING ARMS/LOWER CONTROL ARMS ON MY 2000 FORD EXPEDITION HAD RUSTED THROUGH & HAD TO BE REPLACED. I COULD NOT WAIT FOR THEM TO FAIL GIVEN THE HAZARDOUS NATURE OF THIS DEFECT. THESE PARTS SHOULD NOT HAVE BEEN MADE SO POORLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355952September 16, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE TRAVELING 55 MPH THE CONTACT HEARD A LOUD POPPING SOUND COMING FROM THE REAR OF THE VEHICLE, AFTER EXAMINING THE VEHICLE THE CONTACT NOTICED THAT A PART OF THE VEHICLE HAD BROKEN OFF THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE TRAILING ARM WAS REPLACED. PRIOR TO THE FAILURE THE CONTACT HEARD A CLANKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 103000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354172September 7, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE DUE TO BRAKE LINE RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353762September 3, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION EDDIE BAUER. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY IT CAUGHT FIRE. THE FIRE STARTED UNDER THE HOOD AND 90% OF THE VEHICLE WAS BURNED. THE WINDSHIELD EXPLODED AND THE INTERIOR OF THE VEHICLE WAS COMPLETELY DESTROYED. NO ONE WAS INJURED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT OBSERVATION REPORT STATED THAT THE CAUSE OF THE FIRE WAS UNDER THE HOOD AND IT WAS ELECTRICAL. THE INSURANCE COMPANY WAS CONTACTED AND STATED THAT THERE WAS NOTHING THEY COULD DO FOR HIM. THE FORD DEALER WAS CONTACTED AND INFORMED HIM THAT SOMEONE WOULD CONTACT HIM AFTER SEPTEMBER 4, 2010. THE FORD MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 196,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10350254August 18, 2010
TIRES
I WAS DRIVING 65 MPH ON THE FLORIDA TURNPIKE WHEN I HEARD A LOUD BANG FROM THE BACK OF MY 2000 FORD EXPEDITION. I LOOKED IN THE REARVIEW MIRROR TO SEE A TIRES ROLLING AND BEING TOSSED DOWN THE TURNPIKE WITH CARS TRYING TO DODGE THE TIRE. I THOUGHT I HAD JUST ROLLED OVER THE TIRE BUT WHEN I GOT HOME I LOOKED UNDER THE TRUCK AND NOTICED THE TIRE WAS GONE AND THE WINCH CABLE WAS BROKEN. LUCKILY NOBODY SEEMED TO GET HIT BY THE TIRE BUT I CAN'T BE SURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350439August 18, 2010
FUEL SYSTEM, GASOLINE
I WAS DOING A LEFT TURN ON A TRAFFIC LIGHT IN MY FORD EXPEDITION 2000 08/16/2010 AND THE TRUCK JUST DIED AND THE CAR BEHIND ME ALMOST CRASH BECAUSE I DON'T HAVE CONTROL OF THE TRUCK ANY MORE . AND THE REASON I CONCERN IS BECAUSE THIS HAPPEN EVERY TIME THE TRUCK HAVE A 1/4 TANK OF FUEL AND I TAKE THE TRUCK FOR SERVICE TO THE DEALER AND RUN A DIAGNOSIS AND THEY CANNOT FIND ANY THING ...... BUT I THINK IS A DISSING ISSUE IN THE POSITION OF THE FUEL PUMP IN THE TANK ANY WAYS I AM NOT A MECHANIC; I JUST CONCERN ABOUT SAFETY ABOUT THE PERSON BEHIND ME WAS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345618July 27, 2010
ENGINE AND ENGINE COOLING:ENGINE
2000 FORD EXPEDITION WITH A 4.6L I HAVE HAD 3 FACTORY INSTALL SPARK PLUGS BLOW OUT OF THE CYLINDER HEAD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10342379July 10, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2000 MY FORD EXPEDITION XLT. ON JULY 4, 2010, I WAS LEAVING MY HOUSE AND DRIVING DOWN THE STREET TOWARDS AN INTERSECTION WHEN I APPLIED THE BRAKES. UPON PLACEMENT OF MY FOOT ON THE BRAKE PEDAL, VIRTUALLY ALL BRAKING POWER WAS LOST FORCING ME TO QUICKLY APPLY THE EMERGENCY BRAKE TO AVOID CROSSING AN INTERSECTION. I THEN TURNED THE VEHICLE AROUND AND DROVE BACK TO MY HOUSE AND PARKED IT UNTIL IT COULD BE TOWED. ON JULY 6, 2010, THE VEHICLE WAS TOWED TO THE LOCAL FORD DEALERSHIP. LATER THAT SAME DAY THE FORD MECHANIC CONTACTED ME AND SAID THAT THE MAIN SUPPLY LINE FOR THE REAR BRAKES HAD RUSTED CAUSING A LOSS OF BRAKE FLUID. ONCE THE FAILURE ORIGINALLY OCCURRED, IT DID NOT CORRECT ITSELF UNTIL FORD REPLACED THE BRAKE SYSTEM SUPPLY LINE. THE BRAKE FAILURE WAS CATASTROPHIC IN THAT IT CAUSED A NEAR LOSS OF ALL BRAKING CAPACITY. HAD A VEHICLE BEEN IN THE INTERSECTION OR HAD I FAILED TO RAPIDLY ENGAGE THE EMERGENCY BRAKE, THE INCIDENT WOULD CERTAINLY HAVE RESULTED IN AN ACCIDENT IN WHICH PROPERTY DAMAGE AND OR THE LOSS OF LIFE COULD HAVE OCCURRED. SPECIFICALLY, I WAS VERY FORTUNATE NOT TO HAVE BEEN INVOLVED IN AN ACCIDENT. THE FORD DEALERSHIP DID SHOW ME THE REMOVED SECTION OF BRAKE SUPPLY LINE. IT WAS HEAVILY RUSTED IN TWO SECTIONS, ALTHOUGH I AM UNCERTAIN WHICH SECTION WAS ACTUALLY RESPONSIBLE FOR THE BRAKE FAILURE. IT IS POSSIBLE THAT THE FORD DEALER STILL HAS POSSESSION OF THE FAILED BRAKE FLUID SUPPLY LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339824June 24, 2010
VISIBILITY:WINDSHIELD, STRUCTURE
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED WATER WAS LEAKING INTO THE VEHICLE FROM THE FRONT WINDSHIELD, ONTO THE INSTRUMENT PANEL AND INTO THE COMPUTER SYSTEM. THE FAILURE WOULD CAUSE THE COMPUTER CHIPS TO MALFUNCTION AND THE VEHICLE WOULD BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVEN TIMES FOR THE FAILURE. THE DEALER REPLACED THE DAMAGED COMPUTER CHIPS NINE TIMES BEFORE DISCOVERING THE FAILURE WAS CAUSED BY THE LEAKING WINDSHIELD. THE WINDSHIELD WAS NOT REPLACED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 98,000. UPDATED 11/24/10 *CN UPDATED 11/20/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336069June 13, 2010
VEHICLE SPEED CONTROL
I DROVE THE EXPEDITION YESTERDAY AFTERNOON AND RETURNED HOME APPROXIMATELY 5:45 PM CST. APPROXIMATELY 11:15 P.M. HE HEARD POPPING NOISES AND ATTRIBUTED IT TO EARLY FIREWORKS IN THE NEIGHBORHOOD. AT 11:30 P.M. THE FIRE DEPARTMENT KNOCKED ON OUR FRONT DOOR TO ASK IF OUR VEHICLE WAS ON FIRE IN THE BACK. OUR 2000 FORD EXPEDITION WAS ENGULFED IN FLAMES AND THE FIRE DEPARTMENT WAS PUTTING THE FIRE OUT. IT WAS BROUGHT TO OUR ATTENTION SEVERAL TIMES SINCE LAST NIGHT THAT THE VEHICLE MAY HAVE BEEN UNDER A RECALL FOR THE CRUISE CONTROL SYSTEM AND SIMILAR FIRES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10334402June 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
IN THE DAYS PRIOR I WOULD SOMETIMES HAVE TO MANIPULATE THE GEAR SHIFT (AUTOMATIC) IN ORDER TO START THE CAR. THE CAR WAS IN PARK ON THE FLAT PART OF MY DRIVEWAY WHEN I STEPPED INTO THE GARAGE FOR LESS THAN 10 SECONDS. THE CAR ROLLED AWAY DOING SEVERAL THOUSANDS OF DOLLARS IN DAMAGE TO MY VEHICLE AND TAKING OUT THE NEIGHBOR'S TREE AND LANDSCAPING. THE GENTLEMAN THAT HELPED ME CAN ATTEST THAT WHEN HE WENT TO BACK THE CAR UP - THE CAR WAS IN PARK AND HE HAD TO PHYSICALLY PUT IT IN REVERSE TO MOVE IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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