Ford Expedition Complaints (2002)

340 consumer complaints on file.

#10408558June 22, 2011
ENGINE AND ENGINE COOLING
WHILE DRIVING I HEARD A POP AND LEARNED THAT THE #3 SPARK PLUG POPPED OUT OF THE ENGINE AT 174K MILES. THIS WAS THE 2ND TIME IT HAS HAPPENED ON MY 02 EXPEDITION AS IT ALSO HAPPENED AT 158K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407457June 20, 2011
UNKNOWN OR OTHER
I PULLED MY FORD EXPEDITION 2002 INTO A GAS STATION, TURNED OFF THE ENGINE, AND GOT OUT TO PUMP GAS. I BEGAN TO NOTICE THAT EVERYONE ELSE BEGAN FRANTICALLY LEAVING AND TELLING ME TO RUN. I SAW SMOKE COMING FROM MY HOOD AND ASSUMED THAT IT WAS JUST RUNNING HOT BUT SOON REALIZED THAT THE ENGINE WAS OFF. WITHIN SECONDS I BEGAN TO SEE FLAMES AND RAN IN FEAR THAT THE ENTIRE GAS STATION WAS GOING TO EXPLODE. LUCKILY FIRE TRUCKS CAME WITHIN A MINUTE A PUT THE FLAMES OUT AND NO ONE WAS HARMED. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10404235June 2, 2011
ELECTRICAL SYSTEM
MY 2002 FORD EXPEDITION HAVE EJECTED THE SPARK PLUG TWICE EACH TIME IT HAVE COST ME $ 1300.00 BECAUSE THE HEAD HAD TO BE REMOVED AND REFILED FOR THE SPARK PLUG TO FIT BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402410May 23, 2011
ELECTRICAL SYSTEM
MY 2002 FORD EXPEDITION DEVELOPED AN ENGINE FIRE WHILE PARKED AND UNATTENDED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10399410May 7, 2011
ENGINE AND ENGINE COOLING:ENGINE
1. DRIVING, 35MPH 2. SPARK PLUG BLEW OUT OF #2 CYLINDER, DAMAGING COIL 3. VEHICLE CURRENTLY WAITING FOR MECHANIC TO CHECK SEALS AND HEAD TO DETERMINE EXTENT OF DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398962April 28, 2011
ENGINE AND ENGINE COOLING
WHILE DRIVING MY 2002 FORD EXPEDITION (5.4L) ON THE INTERSTATE, I HEARD A LOUD POP AND THE VEHICLE IMMEDIATELY LOST POWER AND DECELERATED IN HEAVY TRAFFIC. THE NEARBY FORD DEALER DETERMINED THAT THE NO.7 SPARK PLUG HAD "BLOWN OUT". THE DEALER INDICATED THAT THEY "SEE THIS ALL THE TIME" WITH THIS ENGINE. THE VEHICLE WAS AT THE SAME DEALER A FEW WEEKS PRIOR, AND HAD THE NO.8 SPARK PLUG REPLACED (WHILE ADDRESSING AN IGNITION COIL PROBLEM).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398180April 28, 2011
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
ABOUT TWO WEEKS BEFORE MY CAR WOULDN'T GO INTO DRIVE I HAD IT TOWED TO THE DEALERS. THEY FIXED THE PROBLEM IT WAS A BRAKE SWITCH AND SOLENOID. THAT NEEDED REPLACING $300.00 LATER ITS FIXED. DURING THE WEEKEND MY CRUISE CONTROL LIGHT KEPT FLASHING. MY MOTHER, DAUGHTER AND I WERE WAITING FOR MY SON WHO WAS AT TRACK PRACTICE ON MONDAY 4-25-2011. WE WERE WAITING IN THE CAR AND LISTENING TO THE RADIO. I STARTED MY CAR TO MAKE SURE IT WAS GOING TO START. AS I STARTED IT WAS FULL OF SMOKE SO I OPEN THE HOOD AND THERE WAS A LITTLE SPARK FIRE. I LOOK INTO MY CAR TO FIND WATER AND I RETURNED TO ATTEND TO THE PROBLEM AND IT WAS IN FULL FLAME. I CALLED THE FIRE DEPARTMENT TO REPORT FIRE. THE PARKING LOT WAS FULL OF PARENTS AND CHILDREN ALSO WAITING FOR THERE CHILDREN. THERE'S SERIOUS FIRE DAMAGE UNDER THE HOOD WIRES AND SENSORS. I HAVE TAKEN PICTURES AS PROOF. OIL SPILLS FROM THE RESERVOIR. THANK GOD WE WERE THERE TO STOP IT FROM LOOSING THE VEHICLE AND OUR LIVES. I WANTED TO FIND OUT INFORMATION FOR MYSELF. WHAT I NEED TO DO? IS THIS FORDS FAULT FOR NOT INFORMING ME THAT THERE'S BEEN THOUSAND OF CASES OF MINE. I BOUGHT MY CAR LESS THAN A YEAR AGO. I WAS NEVER NOTIFIED OF ANY RECALLS OR FAULTY WIRING LET ALONE CAR FIRES??? MY KIDS AND I DON'T KNOW IF IT'S DRIVABLE. I HAVEN'T DROVE IT SINCE. I AM GOING TO FORD DEALERSHIP TOMORROW 4-29-11. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10398069April 27, 2011
ELECTRICAL SYSTEM
WE HAD PROBLEMS WITH RADIO POWER WINDOWS AND CAR GOING INTO GEAR AND WATER LEAKING FROM THE WINDSHIELD CHECKED FUSE IT WAS BAD WE ARE STILL HAVING WATER LEAKING INTO THE CAR (ALOT) AND ITS CAUSING US TO HAVE ELECTRIAL PROBLEMS AND TRANSMISSION PROBLEMS I HAVE BEEN ADVISED THAT FORD ISSUED A STATEMENT ABOUT THE FAULTY LEAKING WINDSHIELD AND IT CAUSING ELECTRICAL PROBLEMS BUT THEY HAVE YET TO ISSUE A RECALL I HAVE SAW MANY PEOPLE COMPLAINING OF THE SAME THINGS HAPPENING TO THERE 2002 EXPEDITION THIS HAPPENS EVERY TIME IT RAINS OR SNOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384888February 21, 2011
ENGINE AND ENGINE COOLING
I OWN A 2002 FORD EXPEDITION WITH A TRITON 5.4L V* ENGINE. WHILE DRIVING I HEARD A LOUD TICKING TYPE NOISE FROM THE ENGINE. I IMMEDIATELY PULLED THE VEHICLE OVER. MY MECHANIC STATED THAT A SPARK PLUG HAD BEEN EJECTED FROM THE BLOCK. HE STATED THAT THIS IS A COMMON PROBLEM WITH THE FORD TRITON ENGINES. I FEEL THAT FORD SHOULD MAKE THIS RIGHT WITH THE CONSUMERS THAT HAVE HAD TROUBLE WITH THIS. I HAVE YET TO FIND A MECHANIC THAT WILL DO THE REPAIRS FOR A REASONABLE AMOUNT. THE TRUCK HAS BEEN SITTING IN THE DRIVEWAY FOR 3 MONTHS, UN-DRIVEABLE. I HAVE NOT BEEN ABLE TO GET THE REPAIRS DONE AND FEAR DRIVING IT DUE TO THE RISK OF FIRE AND ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379487January 28, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE VEHICLE EXHIBITED AN EXTREMELY LOUD EXPLOSION FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE CONTACTS PLACE OR RESIDENCE. THE CONTACT STATED THAT HE FURTHER INSPECTED THE VEHICLE AND DISCOVERED THAT THE SPARK PLUG HAD BLOWN OUT FROM THE CYLINDER HEAD. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377080January 18, 2011
ELECTRICAL SYSTEM, STRUCTURE
1. WHEN IT RAINS MY 2002 FORD EXPEDITION HAS WATER COMING INSIDE OF IT ON THE DRIVER SIDE. CONSEQUENTLY CAUSING MY GEM AND FUSE BOX TO HAVE TO BE REPLACED. I TOOK IT TO THE DEALER AND REPLACED THE GEM AND RESEALED MY WINDSHIELD. THE NEXT DAY AFTER RECEIVING MY VEHICLE BACK FROM THE DEALER IT RAINED AGAIN AND HAD TO TAKE IT BACK FOR THE SAME SYMPTOM. THEY DRIED OUT THE MODULE AND MADE SURE THE WINDSHIELD WAS SEALED GOOD BUT UNTIL THIS DAY RAIN STILL COMES IN. I ALSO REPLACED THE DOOR SEAL AND TOOK THE LUGGAGE RACK OFF AND PUT SEALANT UNDER IT AND IT STILL GETS WATER IN MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377116January 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2002 FORD EXPEDITION HAS ALWAYS HAD TRANSMISSION SHIFTING PROBLEMS. OVER THE YEARS, IT WILL SOMETIMES NOT GO OUT OF 4X4 WITHOUT SOME GENTLE COAXING. JUST THE OTHER DAY, IT SHIFTED OUT OF GEAR ON THE HIGHWAY AND THE OVERDRIVE LIGHT STARTED FLASHING. I STARTED TO HEAR A SOUND LIKE I WAS DRAGGING SOMETHING. WHEN I STOPPED, I HAD TO DRIVE IT IN MANUAL 2 JUST TO GET IT HOME. AT HOME, IT WOULD NOT GO INTO REVERSE AND WAS ACTING LIKE THE FRONT WHEELS WERE LOCKED UP WHEN I PUT IT IN NEUTRAL. I HAVE HAD SHIFTING PROBLEMS FOR THE LIFE OF THIS VEHICLE (I HAVE HAD IT FOR 8 YEARS....) THIS WAS THE FIRST TIME IT HAS BEEN THIS DRASTIC. IT LOOKS LIKE I WILL HAVE TO HAVE A NEW TRANSMISSION..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374054January 4, 2011
SEAT BELTS
DRIVERS SEATBELT UNLATCHES RANDOMLY. IT OCCURS AT LEAST ONCE A DAY. I HAVE DONE NOTHING AT THIS POINT. THE DEALER SAID IT WOULD COST 150 TO FIX ON MY OWN. THE 2001 MODEL HAS A RECALL ON THIS AND THEY ARE FIXING THOSE FOR FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345422July 26, 2010
ENGINE AND ENGINE COOLING
SPARK PLUG EJECTING FROM CYLINDER 3 BLOWING OUT IGNITION COIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342939July 13, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THE VEHICLE WAS PARKED IN HIS DRIVEWAY WHEN IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. A FIRE REPORT WAS AVAILABLE. THE CONTACT STATED THE SPARK PLUGS BLEW OUT AT THE CYLINDER HEAD CAUSING THE FUEL RAIL TO BEND AND RESULTING IN A FUEL LEAK THAT STARTED THE FIRE. THE ENGINE WAS SEVERELY DAMAGED. THE CONTACT'S INSURANCE COMPANY ADVISED THAT THE FIRE ORIGINATED FROM A PRE-EXISTING FAILURE IN THE VEHICLE AND WOULD NOT COVER HIS CLAIM. THE VEHICLE WAS TOWED TO THE DEALER WHERE HE WAS ADVISED THEY WERE AWARE OF THE FAILURE YET WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 190,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10341064July 1, 2010
ENGINE AND ENGINE COOLING:ENGINE
WELL WE WERE JUST DRIVING HOME WHEN THE SPARK PLUG OF OUR FORD EXPEDITION JUST SHOT OUT OF THE CYLINDER HEAD AND WE CANT REPLACE IT BECAUSE ITS TOO MUCH MONEY FOR US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340430June 28, 2010
ELECTRICAL SYSTEM
MY CAR STARTED JUST FINE BUT IT WOULD NOT SHIFT OUT OF PARK AND NONE OF THE WINDOWS WORKED. I CHECKED THE FUSES AND ONE WAS BLOWN. I REPLACED THE FUSE AND MY CAR APPEARED TO BE WORKING NORMALLY. I GOT WITHIN A HALF A BLOCK FROM MY HOUSE AND SMOKE STARTED COMING OUT FROM UNDER THE HOOD. I PULLED INTO MY DRIVEWAY AND IMMEDIATELY SHUT MY CAR OFF. SMOKE WAS POURING OUT FROM UNDER THE HOOD. I OPENED THE HOOD AND THE CRUISE CONTROL DEPRESSION SWITCH WAS GLOWING RED HOT. WITHIN A FEW SECONDS IT BURST INTO FLAMES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10336099June 13, 2010
ENGINE AND ENGINE COOLING
WHILE DRIVING MY YOUNGEST DAUGHTER TO SCHOOL THERE WAS A LOUD BANG FROM UNDER THE HOOD AND A NOTICEABLE LOSS OF POWER. IT SOUNDED LIKE THE CAR HAD A SEVERE EXHAUST LEAK. WHEN TAKEN TO MY LOCAL DEALER I WAS INFORMED THAT A SPARK PLUG HAD BLOWN OUT OF THE ENGINE AND THAT THIS WAS A VERY COMMON OCCURRENCE WITH THE 2002 5.4 LITER ENGINE. I WAS TOLD THAT REPAIRS WOULD RUN ANYWHERE FROM $700 TO $3500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335601June 10, 2010
VEHICLE SPEED CONTROL
MY FORD EXPEDITION 2002 WAS RECALLED FOR FIRE HAZARD DUE TO THE CRUISE CONTROL. I HAD THE REPAIR DONE AT MCCOY MILLS FORD IN FULLERTON CA. AND A FEW WEEKS LATER MY CAR BURST INTO FLAMES IN MY DRIVEWAY WHILE PARKED. THE CAR WAS TOTALED AND NOW I DO NOT HAVE A CAR AND CAN NOT BUY ANY THING COMPARABLE FOR THE 12,000 THE INSURANCE PAID. I BELIEVE FORD OWES ME THE DIFFERENCE BECAUSE I FOLLOWED THE RULES AND HAD THE CAR "REPAIRED" BY THEM. WHAT SHOULD I DO NOW? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10330988May 18, 2010
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD EXPEDITION, ORIGINAL FACTORY SPARK PLUG WAS VIOLENTLY EJECTED FROM THE ENGINE DURING NORMAL OPERATION. SPARK PLUG SMASHED THROUGH FUEL INJECTOR AND DENTED THE HOOD. HAD SOMEONE BEEN SERVICING THE ENGINE THE INJURIES COULD HAVE BEEN SEVERE. FORD MOTOR COMPANY REFUSES TO CALL THIS A DEFECT AND AREA DEALERSHIPS WANT TO CHARGE $700 TO $3300 TO FIX THIS ISSUE. THERE HAVE BEEN THOUSANDS OF COMPLAINTS AND THIS MOTOR DESIGN PROBLEM SHOULD BE RECALLED AND FIXED BY FORD MOTOR COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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