Ford Expedition Complaints (2001)

578 consumer complaints on file.

#10425184September 13, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT HER VEHICLE WAS PARKED IN A PARKING LOT WHEN THE ENGINE SUDDENLY CAUGHT FIRE. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HER THAT THEY WOULD INVESTIGATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10423874September 6, 2011
VEHICLE SPEED CONTROL
I WAS BACKING INTO MY BARN TO HOOK UP MY BOAT, ALL OF A SUDDEN THE ENGINE REVVED UP TO MAX REVES AND IN A MATTER OF SECONDS HAD BOUNCED OFF THE BOAT SIDE , DAMAGING THE BOAT AND CONTINUED ON TO TEAR OUT A WALL IN MY BARN. NOT KNOWING THE EXTENT OF THE DAMAGE I APPLIED THE BRAKE AND SHIFTED INTO DRIVE. THE VEHICLE ENGINE CONTINUED TO REV AT MAX SPEED TORE DOWN MY DRIVE HIT MY NEIGHBORS DRIVE AND IT FLIPPED OVER AND TOOK A 4 INCH TREE OUT BY THE ROOTS. IT LANDED ON ITS TOP WITH ME IN IT. THE VEHICLE WAS TOTALED. THIS ALL HAPPENED SO QUICKLY I HAD NO TIME TO RESPOND AS I WAS BEING BOUNCED AROUND IN THE TRUCK. JUST GLAD THIS DID NOT HAPPEN ON THE HIGHWAY AS SOMEONE COULD BE KILLED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10421343August 24, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNED A 2001 FORD EXPEDITION. THE CONTACT STATED THAT FLAMES WERE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS ALSO AVAILABLE. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 120,000. UPDATED 10/18/11*LJ UPDATED 3/29/12 *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10418505August 11, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE ENGLUFED INTO FLAMES WITH OUT ANY WARNING. THE CONTACT ALSO STATED THAT THE FRONT END OF THE VEHICLE WAS COMPLETELY BURNT. THE FIRE DEPARTMENT WAS NOTIFIED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 97,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10418243August 9, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE IGNITED AND BECAME ENGULFED IN FLAMES WHILE THE VEHICLE WAS PARKED. THE FIRE AND POLICE DEPARTMENT REPORTED TO THE SCENE AND A REPORT WAS FILED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THERE WAS ALSO DAMAGE TO TWO ADDITIONAL VEHICLES PARKED IN CLOSE PROXIMITY TO THE CONTACT'S VEHICLE. THE VEHICLE WAS DESTROYED AND NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10415055July 25, 2011
ELECTRICAL SYSTEM
BOUGHT A 2001 EXPEDITION FROM A USED CAR LOT. SINCE PURCHASE, CRUISE HAS NOT WORKED, SHORT IN IGNITION SWITCH WHICH RADIO AND BLOWER STAY ON AND KILL BATTERY. REPLACE TIE ROD ENDS, FRONT BRAKES AND ROTORS, REAR SEAL LEAKING. REPLACE IGNITION SWITCH. NICE LOOKING VEHICLE BUT MANY ELECTRICAL PROBLEMS FOR MY WIFE AND KIDS TO BE RIDING IN. I HAVE ONLY OWNED VEHICLE FOR 1.5 MONTHS AND ALREADY HAVE SPENT $1500 IN REPAIRS AND STILL HAS ISSUES. PLEASE HELP IN GETTING THE VEHICLE IN SAFE RUNNING ORDER FOR MY FAMILY. THIS IS MY WIFE'S CAR AND I SEEM TO BE DRIVING IT MORE SO THEY CAN USE MY COMPANY CAR FOR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413269July 18, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT FIVE SPARK PLUGS HAVE BLOWN OUT OF THE ENGINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS THE RESULT OF THE ALUMINUM TIPS FROM THE SPARK PLUGS ENTERING THE CAST IRON HEADS OF THE ENGINE. THE DEALER ALSO STATED THAT THE FAILURE WAS COMMON AND THEY WERE THE ONLY LOCATION WITH THE TOOLS TO PERFORM REPAIRS. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 165,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412044July 12, 2011
VEHICLE SPEED CONTROL, SEAT BELTS:FRONT
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT VEHICLE CAUGHT ON FIRE WHILE PARKED. PRIOR TO THE FIRE, SHE NOTICED A BURNING SMELL WHEN SHE ACTIVATED THE CRUISE CONTROL FUNCTION. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FAILURE AND WAS CALLED TO EXTINGUISH THE FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 200,000. A POLICE REPORT WAS NOT FILED. THE CONSUMER ALSO STATED THE DRIVER'S SEAT BELT WOULD BECOME LOOSE. UPDATED 09/28/11
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10411547July 8, 2011
ENGINE AND ENGINE COOLING:ENGINE
A WEEK AGO I WAS DRIVING MY 2001 FORD EXPEDITION TO FRIENDS FOR A SOCIAL VISIT. ON THE WAY, I DROVE AS I NORMALLY DO THE SPEED LIMIT AS POSTED. AT AROUND 10:00 PM, IN THE MIDDLE OF NOWHERE, I ENCOUNTERED THE NOW WELL KNOWN AND DREADED SPARK PLUG EJECTION. THOUGHT I HAD BEEN SHOT AT THERE FOR A SECOND, BUT SOON REALIZED WHAT IT WAS. IT COULDN'T HAVE HAPPENED AT A WORSE TIME NOR TO A WORSE SPARK PLUG TO REACH, FAR LEFT REAR. I WAS ONLY 75 MILES FROM HOME STRANDED BY MY VEHICLE. I TRULY AM A LOYAL FORD FAN AND OWNER OF SEVERAL, BUT THIS IS BY FAR THE WORST VEHICLE I HAVE EVER OWNED! I AM THOROUGHLY DISGUSTED WITH THIS PIECE OF YOU KNOW WHAT! AFTER GETTING IT TOWED HOME, I ATTEMPTED A REPLACEMENT OF THE PLUG ONLY TO FIND THE PLUG HOLE WAS SCREWED UP AND COULDN'T GET IT IN THERE STRAIGHT. SO WHAT THE HECK DO I DO NOW? FORD MOTOR COMPANY, THIS IS A CROCK AND YOU KNOW IT! WHATYA GONNA DO NOW? BLOW IT OFF AND DO NOTHING, AS I EXPECT. OR ARE YOU GOING TO REPAIR IT AS YOU WELL SHOULD. THESE VEHICLES AREN'T CHEAP, BUT I AM BEGINNING TO THINK THEY AREA BUILT THAT WAY INTENTIONALLY. WHAT ARE YOU GOING TO DO FORD? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410705July 6, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THE FAILURE AT THE SPARK PLUG THREAD. THE LOCAL MECHANIC REINFORCED THE THREAD AT LOCATION NUMBER EIGHT BUT THE FAILURE CONTINUOUSLY RECURRED IN OTHER LOCATIONS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 143,000 AND THE CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403788May 31, 2011
VEHICLE SPEED CONTROL
I HAVE HAD MY TRUCK SUDDENLY JUMP FORWARD ABOUT 5FT AFTER ALREADY BEING STOPPED FOR A LITTLE BIT AT A STOP LIGHT. IT HAS HAPPENED TO ME MORE THEN ONCE AND MY FOOT IS PLANTED FIRMLY ON THE BRAKE PEDAL. IT FEELS ALMOST LIKE YOU ARE BEING HIT IN THE REAR BUT THERE IS NO ONE THERE SO WHAT GIVES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403865May 31, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND THE CRUISE CONTROL SWITCH CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT AND A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT ADVISED THAT THE ORIGIN OF THE FIRE WAS THE VEHICLE SPEED CONTROL. THE VEHICLE WAS COMPLETELY DESTROYED AND WOULD BE TOWED BY THE INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10403893May 31, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE BRAKE LIGHTS WOULD ILLUMINATE WITHOUT WARNING AND THE CRUISE CONTROL WAS INOPERABLE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL) BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402626May 24, 2011
ELECTRICAL SYSTEM
MY 2001 FORD EXPEDITION CAUGHT FIRE IN MY DRIVEWAY SOON AFTER MY CRUISE CONTROL QUIT WORKING. IT BURNED AND CAUSED MY 2004 FORD F-250 TO BURN AND SUBSEQUENTLY CAUGHT MY HOUSE ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10400376May 9, 2011
UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
ELECTRICAL: WINDSHIELD LEAKING FOR A FEW YEARS. FIRST A SMALL LEAK AND DID NOT THINK MUCH ABOUT IT. NOW IT SEEMS TO BE GREATER LEAKS INTO THE CAR WHEN IT RAINS- LEADING TO ELECTRICAL ISSUES SUCH AS DASH LIGHTS GO OUT, BLOWER STAYS ON, FUEL GAUGE DOES NOT READ RIGHT. RADIO SOMETIMES WILL NOT WORK RIGHT AND THE LIGHTS GO OUT. FUEL TANK: ISSUES FROM DAY ONE - FLOATS DID NOT WORK RIGHT, NOW GAUGE DOES NOT READ RIGHT, ONE POINT I COULD NOT FILL THE CAR - MECHANIC DID SOMETHING TO TRY AND CORRECT IT. HOOD/WINDSHIELD LEAK: MUST BE CAREFUL NOT TO GO TO AN AUTOMATIC CAR WASH. WATER INTO THE ENGINE AREA. MUST PARK AT A CERTAIN ANGLE DURING THE RAIN. COIL PACKS GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400269May 7, 2011
ELECTRICAL SYSTEM
THIS VEHICLE WAS SITTING IN THE SERVICE DEPARTMENT OF OUR DEALERSHIP AND HAD BEEN IDLE SINCE 5:00PM ON 5/6/2011. AT APPROXIMATELY 1:15PM ON 5/7/2011, THE VEHICLE SPONTANEOUSLY CAUGHT FIRE AND SUBSEQUENTLY CAUGHT A LARGE PORTION OF THE SERVICE DEPARTMENT ON FIRE. THE TOTAL DAMAGE IS STILL UNTOLD, BUT THE FIRE HAS SHUT THE DEALERSHIP DOWN UNTIL IT IS DEEMED SAFE TO OPEN AGAIN. AFTER SPEAKING WITH FIRE OFFICIALS AND HEARING THIS IS A COMMON PROBLEM AMONG THIS MAKE AND MODEL VEHICLE I DID RESEARCH AND FOUND THAT THE CRUISE CONTROL SWITCH HAS BEEN FOUND TO BE THE CULPRIT OF MANY FIRES JUST LIKE THIS ONE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10397022April 21, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND EXITING, THE VEHICLE THEN SUDDENLY CAUGHT FIRE. NO ONE WAS INJURED AND THE POLICE AND FIRE DEPARTMENT WERE CALLED TO ASSIST. A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS NOT TOWED AND WAS WAITING ON AN INVESTIGATOR TO FURTHER INSPECT THE VEHICLE FOR THE CAUSE OF FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THEM OF THE PROCESS OF FILING A CLAIM. THE CONTACT STATED THAT SIX YEARS PRIOR TO THE FIRE, SHE RECEIVED NOTIFICATION OF A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL) THAT COULD POTENTIALLY CAUSE A FIRE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10397072April 21, 2011
VEHICLE SPEED CONTROL
THE CRUISE CONTROL SWITCH IN MY 2001 FORD EXPEDITION WASN'T SWITCHED OUT BY THE PREVIOUS OWNERS AND OUR TRUCK CAUGHT FIRE IN THE DRIVE WAY AND BURNED UP LAST MONTH MARCH 2011. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10395477April 11, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE SITTING IDLE IN THE RESIDENTIAL DRIVEWAY WITH THE ENGINE OFF. THE FIRE DEPARTMENT ARRIVED AND ADVISED HER THAT THE FIRE COULD HAVE ORIGINATED FROM THE ENGINE. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. A FIRE REPORT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10392967March 26, 2011
ELECTRICAL SYSTEM
PERSISTENT PROBLEMS WITH THIS VEHICLE ARE FAILURES OF THE IGNITION COILS AND BOOTS (5.4L ONLY), AND RESTRICTION OF THE EXHAUST GAS RECIRCULATION (EGR) PASSAGES INSIDE THE INTAKE PLENUM (4.6L ONLY). THE COST TO REPAIR THE IGNITION COILS AND BOOTS IS ESTIMATED AT $103.00 FOR PARTS AND $32.50 FOR LABOR FOR EACH DEFECTIVE COIL. THE COST TO CLEAN THE EGR PASSAGES IS ESTIMATED AT $4.00 FOR PARTS AND $65.00 FOR LABOR. ALL PRICES ARE ESTIMATES BASED ON $65.00 PER FLAT RATE HOUR AND DO NOT INCLUDE DIAGNOSTIC TIME OR ANY APPLICABLE SALES TAX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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