Ford Expedition Complaints (2000)

890 consumer complaints on file.

#727039August 8, 2000
TIRES:TREAD/BELT
ON JULY 10,2000 MY FAMILY AND I WERE TRAVELING TO THE AIRPORT WHEN OUR TIRE SEPARATED WE WERE TRAVELING EAST BOUND ON I-80 APPROXIMATELY 3 MILES FROM THE GWB AT THE TIME WE THOUGHT IT VERY STRANGE THE WAY THE TIRE HAD SEPARATED WE FELT VERY FORTUNATE THAT WE WERE ABLE TO PULL OFF THE ROADWAY AND NO ONE WAS INJURED. NEEDLESS TO SAY WE MISSED OUR FLIGHT AND HAD TO TAKE A DIFFERENT ONE. WE WERE OUT OF THE COUNTRY FOR A WEEK AND SINCE THE TIRE WAS UNDER WARRANTY WE GOT ANOTHER FIRESTONE WILDERNESS AT FOR 1/2 PRICE LITTLE DID WE KNOW THAT THE SAFETY OF THOSE VERY EXACT TIRES WAS IN QUESTION, UNTIL WE HEARD IT ON THE NEWS RECENTLY. THOUGHT I SHOULD REPORT IT. THANK YOU. SINCERELY, LISA J. GALLAGHER TIRES. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867123August 8, 2000
TIRES
FIRESTONE WILDERNESS/ATX TIRE WENT FLAT WHILE DRIVING AT 65 MPH. WHEN CONSUMER WENT OUT TO INSPECT THE PROBLEM, SIDEWALL TREAD WAS SEPARATED, LIKE SOME ONE HAD CUT IT. FORD AND FIRESTONE HAS BEEN CONTACTED. *AK (TIRE SIZE 255/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867141August 8, 2000
TIRES:TREAD/BELT
PE02000, TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 50-55 MPH TIRE ON THE REAR PASSENGER'S SIDE DISINTEDGRATED. DRIVER WAS ABLE TO CONTROL VEHICLE. ONE OTHER PASSENGER WAS IN THE TRUCK. NO ONE WAS HURT. TIRE WAS A FIRESTONE, WILDERNESS, P25570R16, ORIGINAL EQUIPMENT. FORD WAS CONTACTED ABOUT THE TIRE, BUT NOTHING WAS DONE. PLEASE LIST DOT # AND ANY OTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867144August 8, 2000
TIRES
PE00020, ORIGINAL EQUIPMENT, 2000 FORD EXPEDATION, ALL FOUR TIRES PRESSURE KEEPS LOWERING, AND CAUSING THE VEHICLE TO PULL TO RIGHT, AND IT IS VERY HARD TO CONTROL VEHICLE. *AK THE DEALER SUGGESTED TO INFLAT FRONT TIRES TO 30 LBS RATHER THAN MANUFACTURER'S SPECIFICATION AND IT WORKED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726719August 5, 2000
TIRES
ROAD CONDITIONS: DRY, FLAT, LITTLE TO NO TRAFFIC. ON HWY 249 JUST NORTH OF SPRING CYPRESS, WHERE THE HWY ENDED AND BECAME A 4 LANE FLAT HWY. APPROXIMATELY 4:00-4:30 IN THE AFTERNOON. BACK PASSENGER TIRE ON 2000 FORD EXPEDTION, FIRESTONE WILDERNESS AT, TREAD SEPARATION CAUSING A BLOWOUT, AND CAUSING ME TO VEER TO THE RIGHT SIDE OF ROAD. WAS ABLE TO GET VEHICLE SAFELY TO SHOULDER AND IN THE DRIVEWAY OF A DODGE DEALERSHIP. APPROXIMATE SPEED WAS AROUND 45-50 MPH. NO DRIVER ERROR, NO ROAD HAZARD (NO RIPS, TEARS, PUNCTURES, ETC. FOUND ON TIRE) AND TIRE WAS NOT OVER/UNDER INFLATED. LOOKED AS IF SOMEONE WITH A SCAPEL JUST REMOVED THE SIDE FLAT PART OF THE TIRE WHERE THE LETTERING IS FROM THE TREAD PORTION THAT TOUCHES THE ROAD. LUCKILY I WAS AT A SPEED THAT I COULD CONTROL IN GOOD DRIVING CONDITIONS WITH LITTLE TRAFFIC IN THE AREA, OR I COULD HAVE HAD A SERIOUS ACCIDENT. I HAD TO USE ALL MY STRENGTH TO KEEP WHEEL TO THE LEFT AS THE TRUCK CONTINUED TO GO TO THE RIGHT. FIRESTONE DEALER DID NOT WANT TO REPLACE FOR FREE (AS STATED UNDER MY WARRANTY), BUT THEY DID EVENTUALLY. THEY ACKNOWLEDGED THERE WAS NO DRIVER ERROR, ROAD HAZARD, OR TIRE MISUSE, BUT REFUSED TO STATE ON THE RECEIPT THE CAUSE WAS A FLAWED/FAULTY TIRE. REPLACED WITH THE SAME TYPE OF TIRE. VEHICLE ONLY 7 MONTHS OLD WITH AROUND 7000-7500 MILES ON IT AT THE TIME. TREAD ON TIRE WAS AROUND AN 10-11 I BELIEVE THE FIRESTONE DEALER SAID. FIRESTONE DEALER KEPT THE FAULTY TIRE TO SEND TO MANUFACTURER FOR TESTING. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726604August 4, 2000
TIRES:SIDEWALL
TIRE SUDDENLY BLEW OUT DURING ROUTINE DRIVING, WITH NO WARNING. A TIRE TECHNICIAN SAID IT LOOKED LIKE THE SIDEWALL FAILED BECAUSE IT HAD BULGED OUT AND THE TIRE WAS UNREPAIRABLE. *AK( DOT NUMBER: 027582 TIRE SIZE: P265/70R17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726586August 3, 2000
TIRES:TREAD/BELT
TIRE BLOW OUT AT 65 MPH. THERE WAS NOTHING HIT IN THE ROADWAY - NOTHING VISIBLE ON NEW ROAD WITH NO POTHOLES AND NO NOISE OF STRIKING AN OBJECT. JUST THE SUDDEN AND COMPLETE LOSS OF TIRE PRESSURE. UPON INSPECTION THERE WAS HUGE HUNKS OF THE TIRE TREAD COMPLETELY TORN AWAY FROM THE TIRE AND A HOLE APPROXIMATELY ONE FOOT BY THREE INCHES WIDE.( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725941July 24, 2000
WHEELS:LUGS/NUTS/BOLTS/STUDS
LEFT REAR TIRE AND RIM CAME OFF WHILE DRIVING AT 60 MPH AND PULLING A SMALL UTILITY TRAILER, CAUSING AN ACCIDENT. THE TRAILER WAS SEVERLY DAMAGED. THE TIRE, WHICH APPARENTLY LEFT THE VEHICLE WHEN SEVERAL LUG BOLTS SHEARED OFF, WAS RETRIEVED UNDAMAGED FROM A FIELD NEAR THE ROAD. THE TIRE HAD NOT BEEN REMOVED FROM THE VEHICLE SINCE IT WAS MANUFACTURED. PHOTOS OF THE ACCIDENT, SHEARED LUG BOLTS, AND RESULTING DAMAGE ARE AVAILABLE. THIS OCCURRED WHILE EN ROUTE TO A YOUTH MISSION TRIP IN SOUTH DAKOTA WITH SIX PEOPLE IN THE VEHICLE. THERE ARE MANY WITNESSES TO THIS ACCIDENT WHICH CLEARLY APPEARS TO HAVE BEEN THE RESULT OF A MANUFACTURING DEFECT OR ENGINEERING FLAW SIMILAR TO THAT ENCOUNTERED WITH 1997 AND 1998 EXPEDITIONS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#552885July 3, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
VEHICLE EXPERIENCING REAR DIFFERENTIAL NOISE WHILE DRIVING CONSUMER WAITED FOR PARTS AND HAD THE VEHICLE REPAIRED BUT THE PROBLEM STILL EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864378June 28, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WITH LESS THAN 1/4 TANK OF FUEL, FACING DOWNWARD, VEHICLE WOULD SHUT OFF. LOW FUEL LIGHT WOULD COME ON. VEHICLE ACTED AS IF IT WAS OUT OF FUEL. COULD NOT BE RESTARTED WHILE DOWN HILL. TOOK TO DEALER & MECHANIC INDICATED IT WAS NORMAL OPERATION. CONTACTED MANUFACTURER. MANUFACTURER INFORMED CONSUMER THAT A SENSOR IN FUEL PUMP LOCATED IN REAR OF TANK MALFUNCTIONED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863463June 13, 2000
WHEELS:LUGS/NUTS/BOLTS/STUDS
LEFT REAR TIRE AND RIM CAME OFF WHILE DRIVING AT 70 MPH, CAUSING AN ACCIDENT. LUGS: NUTS WERE NOT FOUND ON VEHICLE , THEY WERE COMPLETELY OFF.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#863322June 9, 2000
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
WHEN USING JACK TO REMOVE TIRE, JACK GAVE WAY, CAUSING VEHICLE TO FALL DOWN ON ITS AXLE, POTENTIALLY INJURING THE OWNER'S ARM. CONSUMER HAS LINKED THE PROBLEM TO BASE PLATE OF THE LIFT WHICH JACK WAS TOO SMALL TO SUPPORT DUE TO THE WEIGHT OF VEHICLE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860802April 24, 2000
SUSPENSION:FRONT
WHEN DRIVING AT HIGHWAY SPEED 60 MPH OR OVER CONSUMER NOTICED VIBRATION COMING FROM THE FRONT END. ALSO, VEHICLE SHOOK, CAUSING POOR STEERING CONTROL. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED THE TIRES AND RIMS, BUT PROBLEM STILL OCCURS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860060April 11, 2000
EXTERIOR LIGHTING:TURN SIGNAL
WHEN THE SIGNAL LIGHTS ARE ACTIVATED THERE IS NO ALERT SOUND TO LET DRIVER KNOW THAT THE BLINKER IS ON AS THERE IS IN THE OLDER MODEL VEHICLES. DEALER CONTACTED, AND STATED THAT THIS VEHICLE MADE THAT WAY. ALSO, 4 WAY HAZARD FLASHERS ARE SILENT. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859872April 7, 2000
SUSPENSION
WHEN DRIVING OVER 45MPH VEHICLE SHAKES EXCESSIVELY. THIS INCLUDES THE FOLLOWING; INTERIOR AND EXTERIOR, SUCH AS MIRRORS/SEATS, AND BODY. DEALER HAS SEEN VEHICLE 6 TIMES, AND CANNOT FIX PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000563March 27, 2000
VEHICLE SPEED CONTROL
VEHICLE STARTED ACCELERATING ON IT OWN, WITHOUT HAVING FOOT ON THE GAS PEDAL, TRAVELING UP HILL AT 55MPH. USED BOTH FEET AND THE EMERGENCY BRAKE TO STOP THE VEHICLE, THEN SHUT OFF THE ENGINE, RESTART AND THE RPMS REVED TO 5,500 AND SOUNDED LIKE A ROCKET. REPLACE IAC FOUND OIL FILL CAP SEAL LEAKING SUCKING AIR AND FREEZING IAC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720541March 23, 2000
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE
ON ENGINE START, AT 1,935 MILES THE OIL PRESSURE GAUGE DROP TO ZERO AND THE "ENGINE OIL" LIGHT ILLUMINATED. I TURNED THE ENGINE OFF TO CHECK THE OIL LEVEL ON THE DIP STICK. THE DIP STICK INDICATED BELOW "MIN". I POURED 3 QTS. OF OIL IN THE ENGINE AND DROVE TO THE NEAREST DEALER TO HAVE SERVICE. THE DEALER WAS NOT FULLY STAFFED SINCE IT WAS A SATURDAY. I ADDED 2 MORE QTS. OF OIL AND DROVE HOME. I RETURNED TO THE DEALER ON MONDAY FOR A LEAK CHECK. THE SERVICE TECHNICIANS FOUND NO LEAKS BUT ADDED ANOTHER 3 QTS. OF OIL. I WAS TOLD TO WATCH THE OIL LEVEL AND THAT FORD COULD DO NOTHING UNTIL THE ENGINE IS "BROKEN IN" WHICH IS AT 7,500 MILES. 1 DAY LATER I RETURNED TO THE DEALERSHIP WITH A "BLUISH/GRAY" SMOKE COMING FROM THE TAILPIPE. THE ASST. SERVICE MANAGER SAID THAT WAS A GOOD SIGN BUT TO CONTINUE WATCHING THE OIL UNTIL 7,500 MILES AT WHICH TIME THEY WOULD BE ABLE TO START MONITORING THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720016March 12, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ARE NOT BRIGHT AS THEY SHOULD BE. MUST BE LENS DESIGN. NOT AS BRIGHT AS 91 & 96 EXPLORER, 96 JAGUAR, 1953 SUNBEAM, 98 F150. NUMEROUS INDIVIDUALS HAVE REMARKED HOW BAD THEY ARE. HAVE BEEN ADJUSTED BY DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719731March 5, 2000
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
THE TURN SIGNAL DOES NOT STAY ENGAGED (CLICK INTO THE ON POSITION) WHEN THE STEERING WHEEL IS TURNED SLIGHTLY IN EITHER DIRECTION.. THE PROBLEM MAY SEEM MINOR, BUT I CANNOT LET OTHERS KNOW MY INTENTION TO TURN INTO A DRIVEWAY OR STREET WHEN THE STEERING WHEEL IS TURNED SLIGHTLY (AS IS THE CASE WHEN ROUNDING A BEND). THIS HAS BEEN REPORTED TO FORD'S SERVICE DEPARTMENT AND THEY STATE THAT "OPERATION OF SIGNALS IS NORMAL" ON A REPAIR ORDER DATED 02/24/2000. THEY ALSO TOLD ME THAT THIS HAPPENS ON THE FORD RANGER TOO. MY CONCERN SHOULD BE INVESTIGATED BECAUSE I HAVE HAD TO EITHER TAKE ONE HAND OFF THE STEERING WHEEL TO "HOLD DOWN" THE TURN SIGNAL LEVER, OR NOT SIGNAL TO OTHER DRIVERS. WITH THE POPULARITY OF FORD SUV'S , THE NUMBER OF POTENTIALLY DANGEROUS INCIDENTS IS VERY HIGH. A MASSIVE RECALL MIGHT BE IN ORDER TO ALLOW DRIVERS TO OPERATE THEIR VEHICLES MORE SAFELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718657February 12, 2000
VEHICLE SPEED CONTROL
FAILURES OCCUR DURING COLD WEATHER (-10 TO 5 F). VEHICLE SEEMS TO OPERATE NORMALLY UNTIL WARM. INITIAL EPISODE OCCURRED ON JAN 14, 2000. ON THAT DATE THE VEHICLE TRAVELED 20 MILES ON AN INTERSTATE NORMALLY USING CRUISE CONTROL SET TO 65 MPH. UPON EXITING THE HIGHWAY AND BRAKING THE VEHICLE MAINTAINED 3000 RPM AND INDEPENDENTLY ACCELERATED TO 30 MPH (WITHOUT APPLY GAS). THIS OCCURRED INTERMITTENT OVER THE NEXT FEW DAYS; RESOLVING AFTER THE VEHICLE WAS GARAGED OVER NIGHT. ON JAN 19, 2000, (AFTER BEING GARAGED OVERNIGHT) THE VEHICLE TRAVELED NORMALLY FOR 8 MILES IN TOWN; BUT, INDEPENDENTLY AND RAPIDLY ACCELERATED FROM 35 MPH TO GREATER THAN 70 MPH UPON ACCESSING THE INTERSTATE. THE VEHICLE TRAVELED 20 MILES TO THE DEALER WITHOUT APPLYING THE GAS AND UNDER CONSTANT BRAKING TO MAINTAIN 50 TO 65 MPH. THE DEALER SERVICE MANAGER INDICATED THAT THEY FIXED THE PROBLEM BY REPROGRAMMING AN "ELECTRONIC COMPUTER MODULE." THE VEHICLE PERFORMED NORMALLY UNTIL JAN 21, 2000 WHEN IT EXHIBITED THE SAME INDEPENDENTLY ACCELERATION DESCRIBED IN THE INITIAL INCIDENT. THE OVERALL FEEL TO THESE INCIDENCE IS THAT THE CRUISE CONTROL IS ON AND STUCK IN AN ACCELERATE MODE; BUT THE CRUISE CONTROL IS EITHER OFF OR TURNED OFF IN ALL INSTANCES. THE VEHICLE WILL BE RETURNED TO THE DEALER ON JAN 24, 2000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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