Ford Expedition Complaints (2000)

890 consumer complaints on file.

#729358August 28, 2000
TIRES
THERE IS A "CRACK/TEAR" ON THE UPPER SIDE WALL THAT I DISCOVERED ON 8/28/00. I TOOK IT TO FIRESTONE AND WAS INFORMED THAT IT WAS CAUSED BY ROAD HAZARD; I DON'T FEEL COMFORTABLE WITH FIRESTONE'S RESPONSE AND AM WORRIED THAT IT IS A DEFECTIVE TIRE. I HAVE NOT BEEN INVOLVED IN A CRASH WITH THIS TIRE BUT THE "CRACK/TEAR" ON THE TIRE MAKES ME WORRIED ABOUT THE SAFETY OF MY VEHICLE.( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729081August 25, 2000
TIRES
TIRE BLEW OUT ON HIGHWAY! SUPPOSEDLY NON RECALLED TIRES. NHTSA NEEDS TO EXPAND RECALL BEFORE MORE PEOPLE GET HURT!( DOT NUMBER: TIRE SIZE: P255/70/R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728885August 24, 2000
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE SUN ROOF WAS INOPERABLE WHEN I WENT TO PURCHASE THE VECHICLE. SALESMAN TOLD ME MAYBE HE WASN'T OPERATING CORRECTLY. I BROUGHT THE VEHICLE BACK TO SERVICE CENTER, THEY TOLD ME IT NEED A MOTOR. THEY COULD NOT EXPLAIN HOW A MOTOR WAS BURNED OUT WITH ONLY 26 MILES ON THE VEHICLE. THIS WAS DEFINTE A MANUFACTORING PROBLEM!! I BOUGHT IT BACK TO SERVICE DEALER A SECOND TIME. SERVICE CENTER TOLD ME THEY ARE GOING TO NEED MORE TIME TO FIX PROBLEM. IT WAS A BRAND NEW VEHICLE. IF THERE WAS A PROBLEM BEFORE I PURCHASED IT THEN I SHOULD RECEIVED A REPLACEMENT! THEY KNOWINGLY AND MALICOUSLY SOLD ME A VEHCILE THAT WAS MALFUNCTIONED! THE PERSON I WAS IN CONTACT WITH AT THE DEALER IS DAVID ROBBINS, SALES MANAGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728654August 22, 2000
TIRES
THIS TIRE IS NOT A PART OF THE NATIONAL RECALL, HOWEVER, THE TIRE WAS BEGINNING TO SEPARATE AND THE LOCAL FIRESTONE DISTRIBUTOR REPLACED THE TIRE UNDER THE "WARRANTY". I WANTED TO INFORM YOU OF THE FAILURE OF THIS MODEL/SIZE OF THE FIRESTONE WILDERNESS AT BRAND.( DOT NUMBER: TIRE SIZE: P25570RR16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868363August 22, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING T 3 BOLTS THAT HOLD THE STEERING GEAR BOX CAME APART. TWO BOLTS MADE A LOUD NOISE AND BROKE, AS THE CONSUMER WAS TRYING TO KEEP CONTROL OF THE VEHICLE THE 3RD BOLT CAME FLYING OFF. CONSUMER HAD NO CONTROL OF VECHICLE, IT WAS TOWED TO DEALERSHIP. DEALER HAS NO ANSWER AND OFFERED A REPLACEMENT VEHICLE TO THE CONSUMER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728415August 19, 2000
TIRES
THE FRONT TWO FIRESTONE WILDERNESS AT P255/70R16 TIRES ON MY 2000 FORD EXPEDITION HAVE THE STEEL BELT SHOWING THROUGH THE TREAD AT SEVERAL PLACES. INTERESTING THAT THESE TIRES ARE NOT 15" AND DID NOT COME FROM DECATUR!( DOT NUMBER: W2CU1RD369 TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728326August 18, 2000
TIRES:SIDEWALL
I EXPERIENCED AN ABNORMAL SIDEWALL BLOW-OUT ON A TIRE WITH LESS THEN 10,000 MILES ON IT. THE BLOW OUT CAUSED DAMAGE TO THE RIM AND HUB OF THE WHEEL. I AM GREATLY CONCERNED THAT I MAY HAVE THE SAME EXPERIENCE SOON WITH THE OTHER FOUR TIRES. I CONTACTED GENERAL TIRES AND THEY WANT ME TO SENT THE TIRE BACK EAST AND WAIT TO GET SOMETHING DONE. THE NOW TIRE, RIM AND HUB CAP COST ME 325.00 OUT OF MY OWN POCKET AND I AM GOING TO HAVE TO WAIT TO GET IT FROM DETROIT ON SPECIAL ORDER. I WOULD LIKE THE DOT TO INSPECT THE TIRE PRIOR TO RELEASING IT BACK TO GENERAL TO DETERMINE IF A RECALL SHOULD BE ESTABLISHED. LIKE I STATED IN THE BEGINNING OF THIS SECTION THE SIDEWALL BLOW OUT WAS VERY ABNORMAL.( DOT NUMBER: TIRE SIZE: 17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727989August 15, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: TIRE SIZE: 255X70X16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728023August 15, 2000
TIRES
TIRE LESS THAN ONE WEEK OLD, TRAVELING MIDDAY ON FREEWAY AT 65 MPH WITH CLEAR UNOBSTRUCTED VIEW AHEAD, CLEAN DRY ROAD, HEARD LOUD "POP" COME FROM REAR OF CAR, TIRE FLAT AT EXIT JUST A FEW MILES LATER, FORD DEALER DECLINED RESPONSIBILITY, REFERRED US TO FIRESTONE DEALER WHO SUGGESTED HIGHWAY HAZARD PUNCTURE EVEN THOUGH WE PROTESTED THAT NO HAZARD WAS SEEN BY EITHER PERSON IN CAR, TIRE DEALER TRIED TO REPAIR BUT BUBBLE ON SIDE PREVENTED SAFE REPAIR, WE BOUGHT ANOTHER BRAND-NEW TIRE TO REPLACE DEFECTIVE TIRE( DOT NUMBER: 027582 TIRE SIZE: P265/70R17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727816August 14, 2000
TIRES
SIGNIFICANT CRACKING / SPLITTING HAS OCCURRED ON THE 17 INCH SIZE. NEED ALL FOUR TIRES INCLUDED FOR REPLACEMENT IN RECALL. IMMENENT SAFETY PROBLEM. *AK( DOT NUMBER: ??? TIRE SIZE: 17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727889August 14, 2000
TIRES
WE WERE TRAVELING ON I-40 RETURNING FROM A TRIP TO COLORADO AND HAD A BLOW OUT ABOUT 20 MILES WEST OF WEATHERFORD, OK. THE TIRE WAS ON A BRAND NEW CAR WITH ONLY 4500 MILES. WE HAD CHECKED THE TIRES WHEN WE LEFT COLORADO THAT MORNING AND THEY WERE FINE. WHEN THE TIRE BLEW, THE CAR WAS VERY HARD TO CONTROL AND PITCHED SIDE TO SIDE WILDLY. MY HUSBAND WAS ABLE TO REGAIN CONTROL OF THE CAR AND PULL OFF THE ROAD. WHEN ROAD SIDE ASSISTANCE ARRIVED, THE MAN COMMENTED THAT THE TIRE DID NOT LOOK LIKE A NORMAL BLOW OUT AND THAT WE SHOULD HAVE IT CHECKED. I TOOK THE CAR BACK TO THE FORD DEALERSHIP WHO ASSURED ME THAT THERE WAS NOTHING WRONG WITH THE TIRE OTHER THAN A NORMAL ROAD HAZARD (THIS ALSO PREVENTED ME FROM COLLECTING ON THE TIRE WARRANTY). HE ALSO WAS NOT CONCERNED ABOUT HOW THE CAR REACTED TO THE BLOWN TIRE. I DO NOT FEEL THAT I WOULD HAVE BEEN ABLE TO CONTROL THE CAR IF I HAD BEEN DRIVING. I WAS NOT PLEASED WITH THE LACK OF CONCERN ABOUT MY COMMENTS. I SPOKE TO AT LEAST 2 FRIENDS WHO CAN TESTIFY UNDER OATH THAT I MADE COMMENTS ABOUT MY CONCERNS ABOUT THE QUALITY OF THE TIRES AND MY CONCERN ABOUT THE LACK OF CONTROL AFTER THE TIRE FAILED. THESE COMMENTS WERE MADE DURING JULY 24-28 BEFORE ANY OF THE CURRENT INFORMATION ABOUT FORD AND FIRESTONE WAS MADE PUBLIC. I REGRET THAT I DID NOT KEEP THE TIRE THAT BLEW. I HOPE THAT YOU WILL EXPAND YOUR INVESTIGATION TO INCLUDE ALL FIRESTONE WILDERNESS AT TIRES AS WELL AS THE FORD EXPEDITION. *AK( DOT NUMBER: VNCU 1RD 4 TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867679August 14, 2000
TIRES:TREAD/BELT
WHILE LOOKING OVER TIRE, NOTICED SEPARATION AND SPLITTING. *AK THE FIRESTONE WILDERNESS AT TIRE 17", DOT #W2T61RE169 IS SPLITTING AND CRACKING ON THE SIDEWALL, THE CONSUMER FEELS THAT THE TREAD COULD SEPARATE AT ANY TIME. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727756August 13, 2000
TIRES
FIRESTONE HAS ISSUED A RECALL ON ONLY ONE SIZE OF THE FAILING TIRE, WHAT ABOUT THE OTHER SIZES? THE 265 COME ON MY EXPEDITION, IT IS MADE WITH THE SAME DESIGN FLAW, MANUFACTURED AT THE SAME FACTORY, WHY IS NO ONE ADDRESSING OR ADMITTING TO ANYTHING BUT THE 235. 235'S ARE THE MOST POPULAR SIZE USED THUS THE REASON FROM THEM SHOWING THE LEADING FAILURE RATES. THE OTHER SIZE TIRES ARE NO DIFFERENT, JUST NOT USED AS WIDELY BUT FIRESTONE WILL NOT EVEN CONSIDER THE POSSIBILITY OR ADMIT OTHER TIRES ARE FLAWED. PLEASE IN THE INTEREST OF MY FAMILIES SAFETY AND MILLIONS OF OTHER LOOK INTO THE FAILURES OF OTHER SIZE FIRESTONE WILDERNESS AT TIRES THAT ARE SHOULD BE RECALLED.*AK( DOT NUMBER: TIRE SIZE: P265X16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727711August 12, 2000
TIRES
ALL FOUR TIRES ON VEHICLE SHOW 'BRUISING' ON SIDEWALL NEAR TREAD. THE TWO FRONT TIRES SHOW 'FEATHERING', CRACKS AROUND SIDEWALL TREAD. NONE OF THE FOUR TIRES WILL SUSTAIN PROPER AIR PRESSURE AS REQUIRED BY MANUFACTURER TO AVOID ACCIDENT, INJURY OR DEATH. JUNE 6,2000 THREE TIRES TOOK 8 PSI, ONE TOOK 10 PSI, AIR TO BRING PRESSURE TO CONFORMITY AS STATED ON DRIVER'S SIDE DOOR STICKER SIDE STICKER ISSUED BY FORD MOTOR. ON JULY 8, 2000 THREE TIRES TOOK 6 PSI AIR, ONE 8 PSI AIR. ON AUGUST 8,2000 THREE TIRES TOOK 16 PSI AIR, ONE 18 PSI AIR. THIS IS IN ACCORDANCE WITH THE MFR. PSI OF 44.( DOT NUMBER: W2CU TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867588August 11, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING POWER ASSIT SYSTEM CUTS ON AND OFF, CAUSING ERRATIC MOVEMENTS AND LOSS OF STEERING CONTROL. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867403August 10, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS/AT P235/R75/17 IS STANDARD EQUIPMENT ON THE NEW FORD EXPEDITION. WHILE DRIVING AT 65 MPH AND IN HOT WEATHER CONDITIONS REAR PASSENGER'S SIDE TIRE EXPLODED, CAUSING THE ENTIRE SIDEWALL TREAD TO SEPARATE. FIRESTONE HAS BEEN CONTACTED, AND REFUSED TO DO ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727256August 9, 2000
UNKNOWN OR OTHER
NO SUMMARY( DOT NUMBER: 109S TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727295August 9, 2000
TIRES:SIDEWALL
AUG 7, 2000 , I-40 , 35 MILES WEST OF LITTLE ROCK, AR. I HAD BEEN TRAVELING 3 HOURS OF A 9 HOUR TRIP. I WAS GOING 70 MPH. LEFT REAR FIRESTONE TIRE TREAD COMPLETELY SEPERATED FROM OUTSIDE SIDEWALL. SIDE WALL IS STILL IN TACT AROUND RIM. CAME VERY CLOSE TO ROLLING VEHICLE. WENT TO COMPANY OWNED FIRESTONE STORE AND REQUESTED REPLACEMENT ON 7/8/00. I WAS TOLD THERE WERE NO PROBLEMS WITH FIRESTONE TIRES AND THERE WERE NO NEED TO INSPECT THE REMAINING TIRES. THEY OFFERED ME $30 OFF A NEW TIRE. I DECLINED. I AM VERY WORRIED ABOUT THE REMAINING TIRES. I TRAVEL FOR A LIVING ON INTERSTATE HIGHWAYS.( DOT NUMBER: W2CU TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727390August 9, 2000
TIRES
FIRESTONE RECALL DOESN'T ADDRESS ALL TIRES SIZES, ONLY ONE SIZE. I CAN NOT SEE WHY ONLY ONE SIZE WOULD BE AFFECTED. I FEEL THAT A TOTAL RECALL OF ALL SIZES IN THE AFFECTED SERIES SHOULD BE DONE. ANYTHING LEES SEEMS TO BE AN ATTEMPT BY A MAJOR BUSINESS TO PACIFY WASHINGTON AT THE EXPENSE OF THE CONSUMER. PLEASE ENCOURAGE FIRESTONE AND FORD TO RECONSIDER THIS RECALL. UNTIL THIS IS DONE, I CANNOT FEEL CONFIDENT TRANSPORTING MY FAMILY IN MY 30 DAY OLD, 2000 FORD EXPEDITION WITH 17" FIRESTONE WILDERNESS AT TIRES.( DOT NUMBER: TIRE SIZE: 265R75-17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726962August 8, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS DO NOT SEEM AS BRIGHT AS OTHER AUTO I HAVE DRIVEN.MUST USE HIGH BEAM IN AREAS WHERE REGULAR BEAM SHOULD BE SUFFICIENT. THIS ISSUE SHOULD BE ADDRESSED BY FORD AS IT CONCERNS ME. IS POWER BEING DRAINED OR ARE LIGHT JUST NOT POWERFUL ENOUGH?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Expedition