Ford Expedition Complaints (2001)

578 consumer complaints on file.

#10502479March 12, 2013
ENGINE
THE SPARK PLUG BLEW OUT OF THE MOTOR AND IT CAN NOT BE PUT BACK IN TO THE MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493303January 17, 2013
SUSPENSION, POWER TRAIN
VEHICLE IS A 2001 FORD EXPEDITION XLT 4X4 PURCHASED NEW IN APRIL 2001 AND OWNED CONTINUOUSLY BY CURRENT OWNER, ONLY SERVICED AT HUB FORD OF COLCHESTER, CT AND GIRARD FORD OF NORWICH CT. FAILURE OF SUSPENSION/DRIVETRAIN COMPONENTS OCCURRED WHILE ACCELERATING ONTO A HIGHWAY ONRAMP. BOTH REAR LOWER CONTROL ARMS HAD CORROSION THAT LED TO COMPLETE DISCONNECTION FROM REAR AXLE. WITH NO SUPPORTING LOWER CONTROL ARMS, THE REAR TRANSAXLE SHIFTED DURING VEHICLE ACCELERATION. SHIFTING OF TRANSAXLE THEN INTRODUCED EXCESSIVE FORCE ON DRIVE SHAVE UJOINT (REAR TRANSAXLE UJOINT) WHICH CAUSED COMPLETE FAILURE AND DISCONNECTION OF REAR DRIVESHAFT. VEHICLE'S 4WD SYSTEM ENGAGED, ALLOWING VEHICLE TO BE SAFELY GUIDED ONTO THE AVAILABLE OFFRAMP (CLOVERLEAF HIGHWAY INTERSECTION) AND INTO SAFE RECOVERY LOCATION FOR TOWING BY AAA TO A LOCAL FORD DEALER. GIRARD FORD REPAIR ESTIMATES COSTS FOR ALL FOUR CORRODED CONTROL ARMS TO BE APPROXIMATELY $1500. SHATTERED PARTS OR DEBRIS ALSO CUT REAR BRAKE LINE LEADING TO LOSS OF REAR BRAKING AND ALL BRAKE FLUID LOSS - CAUSING ADDITIONAL INDIRECT REPAIR COSTS. OWNER IS RECOVERING CORRODED CONTROL ARMS AFTER REPAIR FOR EVIDENCE TO BE USED IN ANY NHTSA INVESTIGATION. NHTSA IS ENCOURAGED TO CONTACT THE OWNER/COMPLAINANT OF VEHICLE FOR ACCESS TO FAILED PARTS FOR INVESTIGATION SUPPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480781October 16, 2012
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
VEHICLE WAS HAVIN JERKIN ISSUES AND CHECK ENGINE LIGHT WAS ON, TOOK TO SHOP AND IT WAS ABOUT TO BLOW OUT THE SPARK PLUG, I WAS LUCKY AND CAUGHT IT AND GOT IT REPLACED BUT I HAVE DONE RESEARCH AND SEEN THAT MANY OTHERS HAVEN'T BEEN AND THAT THIS IS AN ONGOING ISSUE. MY NEXT PROBLEM WAS ACCELERATION, THE GAS PEDAL ACCELERATED AND CAUSE ME TO CRASH INTO ANOTHER VEHICLE AND THE VEHICLE FLED THE SCENE, THERE WAS NO MAJOR INJURIES BUT 4 KIDS WERE IN THE VEHICLE AND ARE NOW SCARED TO EVEN RIDE WITH ME. MENTAL STRESS IS A MAJOR INJURY IN MY CONCERN CAUSE IT HURTS MY HEART TO KNOW MY OWN CHILDREN ARE SCARED THAT I WONT PROTECT THEM. MY THIRD PROBLEM IS THAT JUST YESTERDAY WE PARKED ON THE SIDE OF THE SIDE OF THE ROAD AND THE VEHICLE DIED AND WONT START, TALKED TO MECHANICS AND THEY SAY 01 FORDS HAVE THIS PROBLEM, WE NOW HAVE A BROKE DOWN VEHICLE AND NOT TOO SURE WHAT THE DEFECT HAS CAUSED MORE PROBLEMS TO BE WORSE. DUE TO THE DEFECT NOW THE STARTER SOLENOID IS OUT AND WE ARE UNSURE IF POSSIBLY EVEN THE FUEL PUMP. FORD KNOWS OF ALL THESE COMPLAINTS FROM OTHER OWNERS AND HAS DONE NOTHING. JUST IN MY FAMILY I HAVE 2 OTHERS THAT HAVE THE SAME VEHICLE AND HAVE HAD THE SAME PROBLEMS, WHY IS IT THAT FORD IS NOT DOING ANYTHING ABOUT THESE DEFECTS THAT CAN CAUSE MAJOR ACCIDENTS AND INJURIES??? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10460030May 30, 2012
VEHICLE SPEED CONTROL
SLOWING FOR A LIGHT, TRUCK LUNGED FORWARD WHILE PLACING FOOT ON BRAKE. REPEATED SITUATION ON WED 05/30/12 WHILE SITTING AT A DRIVE THRU, ALMOST HIT CAR IN FRONT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459468May 23, 2012
EQUIPMENT
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE BRAKES WERE DEPRESSED, THE SPARE TIRE DETACHED FROM UNDER THE VEHICLE CHASSIS. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 121,000 AND THE CURRENT MILEAGE WAS 121,400. UPDATED 06/29/12 *BF THE CONSUMER STATED THE CABLE HOLDING THE SPARE TIRE BROKE. UPDATED 07/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453420March 29, 2012
ENGINE AND ENGINE COOLING
AFTER DROPPING OFF MY CHILDREN AT DAYCARE I STOPPED AT THE STORE. WHEN I GOT BACK INTO MY CAR AND STARTED IT, IT MADE A LOUD POP LIKE SOMETHING HAD CAME OFF. SO I PROCEEDED TO TURN THE IGNITION ON AND THEN SMOKE CAME OUT OF THE TOP VENTS AND THE TRUCK BEGAN MAKING A LOUD POPPING NOISE AND THE ENGINE WAS SHAKING. I WAS SCARED AS HELL AND I THOUGHT THE TRUCK WAS ABOUT TO BLOW UP FROM THE SOUND OF IT. SO I CALMED DOWN AND DROVE TO THE AUTO SHOP THANKFULLY DOWN THE STREET. WELL MY SPARK PLUG HAD BLEW OUT THE HEAD AND THAT'S WHERE THE SMOKE WAS COMING FROM. I HAD JUST REPLACED THE #5 COIL AND PLUG WITH FORD ON FEBRUARY 23, 2012 AND THAT WAS $340.61. I AM BARELY MAKING IT FINANCIALLY AND TO READ ALL OF THESE PROBLEMS WITH THIS TRUCK AND FORD NOT TAKING RESPONSIBILITY OF THE SITUATION IS DISHEARTENING. I AM A SINGLE MOTHER OF THREE CHILDREN AND LIVE IN AN AREA WITH NO PUBLIC TRANSPORTATION SO I AM NOW WITHOUT A VEHICLE AND NO WAY TO GET TO WORK AND SUPPORT MY FAMILY, NOW WHAT DO I DO? ITS AMAZING HOW THIS DEALERSHIP CAN SWOOP YOU IN AND TAKE YOUR MONEY AND REQUIRE YOU TO MAKE YOUR PAYMENTS ON TIME BUT WON'T PROVIDE YOU WITH A SAFE VEHICLE. I NOW HAVE TO GET A CAB TO PICK MY KIDS UP FROM DAYCARE BECAUSE I CAN'T DRIVE MY TRUCK, NOT TO MENTION WHEN YOU GET INSIDE IT SMELLS LIKE PURE SMOKE WHICH MAKES IT SCARY TO EVEN WANNA TURN THE THING ON. VERY FRUSTRATED AND DISAPPOINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452397March 20, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A LOUD BANG AS THE REAR OF THE VEHICLE BEGAN TO SWAY ABNORMALLY. THE CONTACT WAS ABLE TO GAIN CONTROL AND IMMEDIATELY CAME TO AN ABRUPT STOP. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE REAR UPPER AND LOWER TRAILING ARMS WERE FRACTURED AS A RESULT OF RUST AND CORROSION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451444March 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE SUDDENLY LUNGED FORWARD WHILE THE CONTACT DEPRESSED THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 04/06/12*LJ THE CONSUMER STATED THE SUDDEN ACCELERATION HAPPENED SEVERAL TIMES. 04/16/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449463February 27, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE EXHIBITED A POPPING NOISE AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED AND THE FAILURE WAS LOCATED AT THE NUMBER TWO SPARK PLUG. THE NUMBER TWO SPARK PLUG BLEW OUT OF THE CYLINDER HEAD HOLDER. THE FAILURE WAS NOT CORRECTED. A FAILURE WAS RECENTLY EXPERIENCED WITH THE NUMBER SEVEN SPARK PLUG, WHICH ALSO BLEW OUT OF THE CYLINDER HEAD HOLDER. THE MANUFACTURER WAS MADE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447265February 9, 2012
ENGINE AND ENGINE COOLING
A SPARKPLUG BLEW OUT OF MY ENGINE AND ANOTHER WAS LOOSE. THE PLUG IN QUESTION RUINED THE THREADS IN THE CYLINDER HEAD, AND WILL REQUIRE $700-$1000 FOR THE DEALER TO FIX. A SIMPLE GOOGLE SEARCH PROVES FORD HAD BEEN HAVING A MAJOR PROBLEM WITH THIS HAPPENING FOR SEVERAL YEARS, YET HAS DID NOTHING ABOUT IT !! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446855February 6, 2012
ENGINE AND ENGINE COOLING
MY VEHICLE SUFFERED SPARK PLUG EJECTION. UPON PULLING AWAY FROM A STOP LIGHT, THE VEHICLE MADE A LOUD POP OR BANG AND BEGAN TO LOSE POWER IMMEDIATELY. UPON INSPECTION, THE COIL-OVER-PLUG ON THE NUMBER 3 CYLINDER WAS BROKEN FROM THE BRACKET AND A LOUD CLANKING NOISE CAME FROM THE ENGINE IN THAT SPOT. AFTER UNSUCCESSFULLY TRYING TO REPLACE THE COIL, THE SPARK PLUG CAME OUT OF THE SOCKET WITHOUT AND FORCE OR TOOLS. THE SPARK PLUG CAME OUT WITH THE COIL. THE AREA HAD TO BE RETHREADED AND REPAIRED BUT WAS OUT OF SERVICE FOR CLOSE TO THREE MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446229February 2, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE TRAILING ARMS DETACHED WHEN ACCELERATING FROM A STOP. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE REPAIR SHOP STATED THAT THE UPPER AND LOWER TRAILING ARMS NEEDED TO BE REPLACED ON BOTH SIDES OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 128,400 UPDATED 02/27/12 *BF THE CONSUMER STATED BOTH TRAILING ARMS HAD COMPLETELY RUSTED OUT AND FAILED WHICH CAUSED THE REAR END TO BECOME LOOSE. UPDATED 03/21/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446346February 2, 2012
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON THE MORNING OF JANUARY 26, 2012 I PARKED MAY CAR AT MY EMPLOYEE PARKING LOT AT APPROXIMATELY 5:50AM. I HEAD TO WORK LIKE ANY ORDINARY DAY, AND AT APPROXIMATELY 8:30 AM, I HAD CO-WORKERS INFORMING ME THAT MY CAR WAS ON FIRE. I RAN OUT TO THE PARKING LOT AND FOUND MY CAR IN FLAMES. MY 2001 FORD EXPEDITION EDDIE BAUER CAUSED THE TWO CARS ON MY SIDES TO CATCH ON FIRE AS WELL. WHEN THE FIRE DEPARTMENT ARRIVED IT WAS TOO LATE TO SAVE ANYTHING FROM THE CAR. IT WAS A TOTAL LOSS, EVERYTHING INSIDE WAS DESTROYED INTO ASHES, MY PERSONAL BELONGINGS WERE UNRECOGNIZABLE. I ONLY HAD LIABILITY INSURANCE ON MY CAR, AND WILL HAVE TO PAY FOR THE DAMAGES THAT MY CAR CAUSED TO THE OTHER PEOPLE..I AM NOW LEFT WITH NO CAR, AND HAVING THE BLAME OF THE FIRE WHEN I DID ABSOLUTELY NOTHING WRONG. MY FORD EXPEDITION WAS IN PERFECT CONDITIONS AND UP TO DATE WITH ALL OF THE SERVICES; NOW THAT IT WAS THE FAMILY CAR AND WE TRAVELED ALL AROUND THE COUNTRY WITH IT. WE WERE THE ONLY OWNERS AND BOUGHT IT BRAND NEW FOR A REASON. THE CRUISE CONTROL RECALL WAS TAKEN CARE OF IMMEDIATELY AFTER RECEIVING THE LETTER IN THE YEAR 2004, AND WAS NEVER RE-INSTALLED. THE CAUSES OF THE FIRE ARE STILL UNKNOWN, AND I WILL LIKE TO LET FORD KNOW OF THE SITUATION SO THEY CAN DO SOMETHING ABOUT IT. IT IS SUCH A TRAUMATIZING SITUATION THAT I WOULD NOT LIKE ANYONE ELSE TO EXPERIENCE. I HAVE LOST ALL OF MY TRUST ON FORD. BE AWARE PEOPLE, DO NOT PARK NEXT TO A FORD, YOU NEVER KNOW WHEN THEY MIGHT CATCH ON FIRE. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10440869December 21, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THERE WAS A LOUD CLUNKING NOISE HEARD FROM THE VEHICLE AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE BEFORE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THERE WAS A BLOWN SPARK PLUG THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439749December 13, 2011
ENGINE AND ENGINE COOLING
MY HUSBAND WAS ON HIS WAY HOME FROM WORK. HE WAS GOING AT ABOUT 70-75 MPH WHEN THE #3 SPARK PLUG BLEW OUT. IT LEFT HIM STRANDED IN THE MIDDLE OF NOWHERE. IT HAS BEEN BROUGHT TO MY ATTENTION THAT SPARK PLUG BLOWOUTS ARE A COMMON DEFECT ON MY VEHICLE YET FORD TAKES NO RESPONSIBILITY FOR IT, COSTING THE VEHICLE OWNERS A LARGE AMOUNT OF MONEY AND COULD CAUSE SERIOUS ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438966December 8, 2011
ENGINE AND ENGINE COOLING
WHILE TWO HOURS FROM HOME BRINGING MY SON HOME FROM SURGERY, WHILE GETTING OFF THE FREEWAY MAY VEHICLE MADE A HORRIBLE SOUND LIKE A CHOPPER MOTORCYCLE AND WHEN I SPENT OVER A $1,000.00 TO TOW MY CAR HOME TO FIND OUT THE SPARK PLUG #3 BLEW OUT AND STRIPPED OUT SO NOW I HAVE NO VEHICLE AND TOLD BY FORD DEALERSHIP REPAIR THAT IT WAS A DESIGN FLAW ON THE ALUMINUM BLOCK AND NOT UNDER WARRANTY AND WOULD REQUIRE A HELICOIL BUT COULD HAPPEN TO THE OTHER PLUGS. PLUS IT WOULD COST ME OVER $2000.00 TO REPAIR. I HAVE SEEN LOTS OF OTHER PEOPLE WHO HAVE THE SAME PROBLEM I HAVE A 5.4 L ENGINE AND MY VEHICLE RUNS STRONG I WOULD OF HOPED FORD WOULD OF STOOD BEHIND THIS BUT I WAS WRONG I WILL DEFINITELY CONSIDER BUYING A DIFFERENT BRAND LIKE A MAZDA OR TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435215November 10, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE MULTIFUNCTION SWITCH IS FAILING WHEN THE STEERING WHEEL/COLUMN IS PUT INTO A LOWER POSITION. THE LEFT TURN SIGNAL FAILS AND GOES TO A RAPID PULSE UNLESS THE STEERING WHEEL IS IN THE HIGHEST POSITION. THIS IS THE EXACT SAME ISSUE WITH THE MULTIFUNCTION SWITCH AFFECTING THE TURN SIGNALS ON MY 2001 EB EXPEDITION THAT I SEE ALL OVER THE INTERNET AND AS IS BEING ADDRESSED IN AN ANNOUNCED RECALL FOR OTHER FORD VEHICLES. HTTP://BLOGS.CARS.COM/KICKINGTIRES/2011/07/RECALL-ALERT-26715-FORD-TRUCKS-SUVS.HTML WILL THE RECALL BE EXTENDED TO OTHER MODELS HAVING THE SAME EXACT ISSUE? I AM ALSO CONCERNED NOW ABOUT POSSIBLE ELECTRICAL FIRES AFTER READING OTHER COMPLAINTS HERE. I DO NOT SEE RECALLS FOR THESE SAFETY ISSUES THOUGH. WHAT WILL IT TAKE TO GET ATTENTION ON THESE ISSUES AND TO GET FORD TO MAKE THE APPROPRIATE SAFETY CORRECTIONS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430644October 18, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS SHUT OFF FOR AN EXTENDED PERIOD OF TIME, WHEN THE VEHICLE CAUGHT ON FIRE AND BURNED TO THE GROUND. THE FIRE DEPARTMENT APPEARED ON THE SCENE AND EXTINGUISHED THE FLAMES. THE CONTACT WAS INFORMED THAT THE FIRE ORIGINATED AT THE SPEED CONTROL SWITCH. THE VEHICLE WAS DESTROYED AND TOWED HOME. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 93,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10426849September 23, 2011
ENGINE AND ENGINE COOLING
#3 SPARK PLUG EJECTED FROM CYLINDER HOLE AT FREEWAY SPEED. ORIGINAL PLUGS, NEVER CHANGED, NEVER REMOVED OR CHECKED FROM DEALER DELIVERY AT NEW CAR IN 2001. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425801September 16, 2011
UNKNOWN OR OTHER
VEHICLE WAS PARKED AT MY HOUSE, AND ALL OF A SUDDEN THE MOTOR WENT ON FIRE. DO NOT KNOW WHY. THE FRONT LAFT SIDE. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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