Ford Expedition Complaints (1999)

946 consumer complaints on file.

#870191September 11, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRE P255/70R16 EXPERIENCED TREAD SEPARATION, WHILE DRIVING, CONSUMER HEARD A NOISE FROM THE FRONT PASSENGER TIRE WHICH MADE HER PULL OVER TO THE SHOULDER AND SEE TIRE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730965September 10, 2000
TIRES:TREAD/BELT
SIDEWALL BLEWOUT WHERE TREAD WAS PUT TOGETHER. I ASKED THE SERVICE DEPT. IF THEY HAD ANY PROBLEMS WITH THAT TIRE AND WAS TOLD NO. I AM A FATHER OF THREE AND AM VERY CONCERNED. THIS SIZE HAS YET TO BE ADDED TO THE RECALL OR ADVISERY.( DOT NUMBER: TIRE SIZE: 255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730941September 10, 2000
TIRES:TREAD/BELT
TIRES CRACKING AROUND TREAD/TIRE SEPERATION( DOT NUMBER: VNCU TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730951September 10, 2000
TIRES
(SENT TO FIRESTONE AND FORD) DEAR SIRS: WE OWN A 1999 FORD EXPEDITION WITH WILDERNESS AT, WHITE LETTER, SIZE P255/70R16 TIRES. TODAY, THE VEHICLE HAS 22,000 MILES ON IT. LAST YEAR, AS WE APPROACHED ABOUT 9,000 MILES ON THE VEHICLE, WE NOTICED EXCESSIVE VIBRATION ESPECIALLY ON THE HIGHWAY. WE HAD THE TIRES BALANCED -- FIRST AT A RETAIL TIRE STORE. THIS DID NOT RESOLVE THE PROBLEM. WE THEN TOOK THE VEHICLE TO BE SERVICED AT A FORD DEALERSHIP WHERE THE TIRES WERE AGAIN BALANCED. THE VIBRATION CONTINUED EVEN AFTER FORD PERFORMED THEIR OWN BALANCING. IT SEEMS THESE TIRES COULD NOT AND CANNOT BE PROPERLY BALANCED. THE SITUATION HAS WORSENED OVER TIME WHERE EVEN AT LOWER AROUND TOWN SPEEDS, THE VIBRATION IS READILY EVIDENT. THERE ARE ALSO NOTICEABLE CRACKS IN THE TREADS; IT ALMOST LOOKS LIKE DRY ROT! THE AIR PRESSURE IN THE TIRES HAVE BEEN METICULOUSLY MONITORED IN ORDER TO MAXIMIZE OUR GAS MILEAGE; SO WE KNOW AIR PRESSURE IS NOT THE CULPRIT. AS PARENTS OF TWO SMALL CHILDREN, ONE 5 YEAR OLD BOY AND A 2 YEAR OLD GIRL, WE NOW FEAR FOR OUR FAMILY'S SAFETY AFTER SEEING WHAT HAPPENS WITH THESE TIRES. WHAT DO YOU INTEND TO DO TO RESOLVE THIS SITUATION? WE WILL APPRECIATE YOUR PROMPT RESPONSE, ANITA J. AND WALTER L. HILLIARD, JR.( DOT NUMBER: W2CU TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730756September 8, 2000
TIRES:TREAD/BELT
1 TIRE BLEW HOLE THROUGH TREAD, 3 OTHERS VARIOUS PATCHABLE HOLE, 1 QUESTIONABLE( DOT NUMBER: TIRE SIZE: 265 70 R17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869671September 6, 2000
TIRES:TREAD/BELT
PE00020; ORIGINAL EQUIPMENT ON A FORD, EXPIDITION 1999. THERE ARE LITTLE SLICES GOING ALL THE WAY AROUND TIRE, CONSUMER TOOK TO FIRESTONE AND THEY ARE GOING TO REPLACE THEM. CONSUMER WILL BE CHARGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730227September 5, 2000
TIRES
I REALIZE THAT THESE TIRES HAVE NOT BEEN RECALLED, NOR AM I NECESSARILY LOOKING FOR REPLACEMENT. HOWEVER, EVEN PRIOR TO THE CURRENT RECALLS, WE WERE CONCERNED ABOUT THE QUALITY OF THESE TIRES AS WE HAVE HAD 3 FLATS IN A PERIOD OF 6 MONTHS ON A NEW VEHICLE. PRIOR TO THE PURCHASE OF THIS VEHICLE, WE HAD ORIGINAL TIRES ON TWO PREVIOUS 4-RUNNERS FOR A TOTAL OF 10 YEARS WITH NO PROBLEMS. MAYBE IT IS PURELY BAD LUCK, BUT GIVEN THE CURRENT SITUATION WITH THE FIRESTONE TIRES AND THE FACT THAT WE HAVE THREE YOUNG CHILDREN WHO TRAVEL IN THIS CAR DAILY, I FELT THAT WE NEEDED TO REPORT OUR EXPERIENCE IN THE EVENT THAT YOU ARE COLLECTING DATA ON THIS SIZE TIRE AS WELL. WE HAVE REAL CONCERNS THAT THESE TIRES ARE IN SOME WAY DEFECTIVE... ( WE DO LIVE RURALLY, BUT DO NOT TAKE THE EXPEDITION "OFF-ROAD".) THANK YOU FOR YOUR TIME.( DOT NUMBER: TIRE SIZE: P265/70R17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730243September 5, 2000
TIRES
ALL FOUR TIRES STARTED SEPERATING / CRACKING AROUND 11/99 . TOOK VEHICILE TO FIRESTONE DEALER 08/00 THEY INSPECTED TIRES AND SAID IT WAS NORMAL . I ASKED FOR A RECIEPT THEY SAID THEY DO NOT GIVE RECIEPTS FOR INSPECTIONS. I TOLD THEM I NEVER HAD TIRES DO THAT BEFORE . THEY HAD NO COMMENT. I ASSURE YOU TIRES WITH 35000 MILES SHOULD NOT DO THAT. I SENT LETTERS TO FORD & FIRESTONE THEY NEVER ADDRESSED MY CONCERNS. THATS WHY I CONTACTED NHTSA( DOT NUMBER: TIRE SIZE: 265/70/17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730147September 4, 2000
TIRES
TIRE CAME APART ON THE FREEWAY. MY WIFE CHRISTINE WAS HIT BY A CAR AND HAD SURGERY TO REPAIR BROKEN LEG & KNEEE.( DOT NUMBER: TIRE SIZE: P265/70R17 )
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#729996September 2, 2000
TIRES
TIRE TREAD SEPERATION ON BOTH LEFT AND RIGHT REAR( DOT NUMBER: W2T6 TIRE SIZE: P265/70R17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554305September 1, 2000
WHEELS
RECALL (99V-009) SHOULD ALSO INCLUDE THE 17" ALUMINUM WHEELS AS WELL AS THE 17" CHROME WHEELS. CONSUMER'S 17" ALUMINUM WHEELS CRACKED AND CAUSED VIBRATION AS STATED IN RECALL. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869297September 1, 2000
TIRES:TREAD/BELT
PE00-020; FIRESTONE , WILDERNESS AT P255/70R16 WITH ORIGINAL EQUIPMENT FORD EXPEDITION 1999, CONSUMER EXPERIENCED 2 BLOWOUTS,ONCE WHILE DRIVING AT APPROXIMATELY 70 MPH WITH 10-15,000 MILES, AND ANOTHER WHILE DRIVING AT APRROXIMATELY 60 MPH. WITH 17-20,000 MILES. CONSUMER DECIDED TO REPLACE REST OF TIRES. *AK THE CUSTOMER REPLACED FAILED TIRES AS WELL AS OTHERS DUE TO SAFETY CONCERN. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729539August 30, 2000
TIRES
I WAS JUST WASHING VEHICLE AND FOUND THAT THE TIRE HAD BEGAN TO CRACK. IT IS ON THE OUSTIDE EDGE OF THE TIRE NEAR WHERE THE BELTS WOULD BE INSIDE THE TIRE. THE VEHICLE IS 21 MONTHS OLD, BUT ONLY HAS 1600 MILES AND HAS BEEN GARAGE KEPT. TIRES HAVE ALWAYS HAD 34 POUNDS OF AIR PRESSURE. I DO NOT HAVE THE DOT NUMBER WITH ME AT MY WORK WHERE I HAVE E-MAIL. I DO KNOW THAT THEY WERE CODED FOR WILSON, NC FACALITY.( DOT NUMBER: TIRE SIZE: 265/70 X17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729431August 29, 2000
TIRES
I WANT THESE TIRES OFF OF MY CAR FORD HAS HAD MANY OF PROBLEMS WITH BUILDING SAFE CARS( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869024August 29, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 45 MPH TREAD ON THE REAR DRIVER'S SIDE CAME OFF. DRIVER WAS ABLE TO CONTROL EXPEDITON, AND DID NOT RECEIVE ANY INJURIES. TIRE WAS A WILDERNESS ATX, 16, ORIGINAL TIRE EQUIPMENT. IN JULY, TIRE ON THE REAR PASSENGER'S SIDE BLEWOUT WITH 21,000 MILES. PLEASE PROVIDE DOT # IF POSSIBLE AND ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868998August 29, 2000
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
JACK WHICH IS THE ORIGINAL EQUIPMENT PURCHASED WITH THE VEHICLE IS NOT STRONG ENOUGH TO HOLD VEHICLE WHEN CHANGING A TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729364August 28, 2000
TIRES
CAR PURCHASED NEW. REQUEST CHANGE OF TIRES. FORD CLAIMS NO PROBLEM WITH TIRES. AT 3000 MILES ROTATE AND CHECK ALIGNMENT DUE TO UNUSUAL WEAR. ALIGNMENT CHECKS OK. ROTATE TIRES EVERY 3-4000 MILES AND MAINTAIN TIRE PRESSURE. AT 22000 MILES FORD CLAIMS TIRES ARE UNSAFE AND NEED REPLACING DUE TO VISIBLE CHORD AND PITTING. TIRES REPLACED AND ALIGNMENT CHECKED. ALIGNMENT CHECKS OK. THEREFORE, NOT ALIGNMENT, NOT PRESSURE SO WHAT IS THE PROBLEM. THE FOLLOWING WEEK IT IS ALL IN THE NEWS. FORD AND FIRESTONE HAVE BEEN CONTACTED AND NEITHER WILL TAKE RESPONSIBILITY.( DOT NUMBER: W2T6IRE119 TIRE SIZE: P265/70/17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729013August 25, 2000
TIRES
I CURRENTLY OWN A 1999 FORD EXPEDITION. IT WAS EQUIPPED FROM THE FACTORY WITH FIRESTONE WILDERNESS AT TIRES. IN LIGHT OF THE VARIOUS NEWS RELEASES THAT HAVE COME OUT, I AM VERY CONCERNED FOR THE SAFETY OF MYSELF, MY WIFE, AND MY SIX MONTH OLD SON WHEN TRAVELING IN OUR EXPEDITION. I HAVE NOT YET HAD A FAILURE, AND I UNDERSTAND THAT MY SIZE TIRES ARE NOT INCLUDED IN THE STATED RECALL, HOWEVER, THAT DOESN'T EASE MY CONCERN IN THE LEAST. THERE ARE FAR GREATER NUMBERS OF FORD EXPLORERS ON THE ROAD WITH 15" TIRES THAN EXPEDITIONS WITH 17" HENCE THE HEIGHTENED NUMBER OF COMPLAINTS. I HAVE TO WONDER IF MY FAMILY HAS TO BECOME ONE OF THE "STATISTICS" BEFORE THE PARTICULAR SIZE OF TIRE I HAVE BECOMES INCLUDED IN A RECALL. IT SEEMS TO ME THAT IF IT'S THE SAME MODEL OF TIRE, THEN THE SAME, OR AT LEAST VERY SIMILAR, PRODUCTION PROCESSES ARE USED. IN SHORT, I HAVE NO CONFIDENCE IN THE TIRES ON MY VEHICLE. I HAVE SENT THIS SAME LETTER TO FIRESTONE ALREADY AND THE ONLY RESPONSE HAS BEEN A COPY OF A STATEMENT THE COMPANY HAD ALREADY RELEASED.( DOT NUMBER: TIRE SIZE: 265/70/17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729049August 25, 2000
TIRES
I AM SUBMITTING THIS BECAUSE OF THE RECENT CONTROVERSY SURROUNDING THE 15 INCH VERSION OF THIS TIRE. MY 17 TIRE EXPERIENCED AN ENXPLAINED COMPLETE SEPARATION OF THE EXTERIOR SIDEWALL FROM THE TREAD PORTION OF THE TIRE AT 2000 MILES, BUT THE VEHICLE ( A FORD EXPEDITION) HANDLED IT SMOOTHLY. I NEVER THOUGHT TO COMPLAIN BECAUSE THERE WAS NO DAMAGE OTHER THAN THE TIRE, AND WHEN THE LOCAL FIRESTONE DEALER SAW IT, HE REPLACED IT FOR FREE, NO QUESTIONS ASKED. IT IS MY BELIEF THAT THE REASON THAT THERE IS SO MUCH FOCUS ON THE 15 INCH VERSION OF THIS TIRE IS THAT THE VEHICLES ON WHICH IT IS INSTALLED (THE FORD EXPLORER) ARE LESS STABLE AND MORE LIKELY TO RESULT IN A CRASH IN THIS TYPE OF FAILURE.( DOT NUMBER: TIRE SIZE: 17 INCH )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729079August 25, 2000
TIRES
L/F TIRE BLEW OUT (PEELED OFF) BETWEEN 65-70 MPH, I WAS ABLE TO KEEP TO MAINTAIN CONTROL AND PULL OVER SAFELY TO SHOULDER AND CHANGE TIRE.( DOT NUMBER: TIRE SIZE: 255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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