Ford Expedition Complaints (1999)

946 consumer complaints on file.

#872837October 12, 2000
VEHICLE SPEED CONTROL
INTERMITTENTLY WHEN ACCELERATING VEHICLE WILL STALL AND DIE WITHOUT WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733906October 10, 2000
TIRES
AFTER BEING PREVIOUSLY ASSURED THROUGH PHONE CALLS TO FORD AND THROUGH A LETTER FROM FORD AND FIRESTONE THAT 17 INCH WILDERNESS AT'S WERE NOT RECALLED WE FELT VERY CONFIDENT. HOWEVER, AFTER THE BLOWOUT ON OCTOBER 04,2000 I AM CONVINCED THE 17 INCH TIRES NEED TO BE RECALLED ALSO. THE TIRE HAS OBVIOUS TREAD SEPARATION DAMAGE & FORTURNATELY, WE WERE NOT TRAVELING AT A HIGH RATE OF SPEED. I AM CONVINCED IF WE WERE TRAVELING AT A HIGH RATE OF SPEED THE SUV WOULD HAVE ROLLED OR FLIPPED, CERTAINLY INJURING OR POSSIBLITY KILLING MEMBERS OF MY FAMILY. THE FIRESTONE WILDERNESS AT TIRES CERTAINLY HAVE A PROBLEM & THAT PROBLEMS IS NOT LIMITED TO THE 15 INCH TIRES. PLEASE ISSUE A RECALL FOR ALL 16 & 17 INCH TIRES BEFORE LIVES ARE TAKEN!! (TIRESIZE: 2 R17)( DOT NUMBER: TIRE SIZE: 2 R17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872674October 10, 2000
TIRES:TREAD/BELT
ON A 1999 FORD EXPEDITION ARE FIRESTONE, WILDERNESS AT TIRES. VEHICLE WAS PARKED WHEN PEOPLE INDICATED THAT LEFT REAR TIRE WAS SPLITTING ON THE SIDEWALL WHERE TREAD MET THE CASING. TOOK TO FIRESTONE RETAILER & MECHANIC REFUSED TO REPLACE THE TIRE DUE TO NOT BEING ON RECALL. HAVE NOT EXCHANGE THE TIRE. TIRE SIZE IS #16*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733794October 9, 2000
TIRES
ALL FOUR TIRES WERE FOUND TO BE "CRACKED" ALONG THE TREAD/SIDEWALL AT 11,500 MILES. LOCAL FIRESTONE DEALER REPLACED ALL FOUR. WHILE AT THE CROWN FORD DEALERSHIP EARLIER THAT DAY I HAD THEM CHECK MY TIRES AND THEY SENT ME TO THE FIRESTONE DEALER, THE SERVICE MANAGE CHECKED OTHER EXPEDITIONS IN THE SHOP AND FOUND SIMULAR CRACKS ON AT LEAST ONE MORE EXPEDITION IN THE SHOP. I REALIZE THE 16" TIRES ARE NOT ON THE RECALL PROGRAM. HOWEVER, I DO NOT THINK THE PROBLEM BEGINS AND ENDS WITH ONLY 15" TIRES. I HAVE SENT COMPLAINTS VIA E-MAIL TO FORD AND FIRESTONE AND HAVE RECEIVED THEIR STANDARD REPLIES REF. THE RECALL. I HAVE LOST CONFIDENCE IN FIRESTONE AND DESIRE ANOTHNER BRAND OF TIRE. PLEASE HELP. THANKS (TIRESIZE: 25570R16)( DOT NUMBER: TIRE SIZE: 25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733841October 9, 2000
VEHICLE SPEED CONTROL
I WAS GETTING READY TO BACK UP AND THROTTLE ACCELERATED TO FULL THROTTLE. TRUCK PROCEEDED ABOUT 70 FEET BEFORE CRASHING INTO ANOTHER VEHICLE. I HAD BOTH FEET ON BRAKE LEAVING SKID MARKS FROM FRONT TIRES ON PAVEMENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#733668October 7, 2000
TIRES
SPLITTING OF TIRE AT TREAD NEAR SIDEWALL OUTER EDGE STEEL SHOWING..ALL THE WAY AROUND TIRE (DOT NUMBER: W2CUIRD189 TIRESIZE: 255.70.16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556214October 5, 2000
TIRES
TIRES WERE CRACKED/SPLIT DOWN THE OUTSIDE OF THE TIRE, CONSUMER CONTACTED TIRE DEALER WHO STATED THAT TIRES WERE NOT INCLUDED IN RECALL 00T-005, CONSUMER REPLACED ALL FOUR TIRES AND CONSUMER REQUEST REIMBURSEMENT (FIRESTONE WILDERNESS TIRES MODEL 355). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555367October 5, 2000
TIRES
FIRESTONE WILDERNESS AT TIRES(P265 70 R17)EXPERIENCED CRACKING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733306October 3, 2000
TIRES:TREAD/BELT
TREAD SEPARATION AT RELATIVELY LOW SPEED; NOTHING IN ROADWAY. *AK (DOT NUMBER: ? TIRESIZE: 17 INCHES)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732880September 29, 2000
TIRES:TREAD/BELT
ALL FOUR TIRES INDICATED TREAD SEPARATION @ 17" TIRES FIRESTONE SAID ONLY 50% REDUCTION. *AK (TIRESIZE: 17)( DOT NUMBER: TIRE SIZE: 17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732616September 27, 2000
TIRES
REAR PASSENGER TIRE BLEWOUT...SOUNDED LIKE A GUNSHOT THEN THE VEHICLE IMMEDIATELY DROPPED ONTO THE RIM,II COASTED TO A STOP. HAD THE CAR TOWED TO A FIRESTONE DEALER, ASKED THE TECHNICIAN WHAT COULD CAUSE THIS TO OCCUR ON A TIRE WITH LESS THAN 3000 MILES ON IT. HE SAID HE COULDN'T TELL, BUT BECAUSE OF THE LOCATION OF THE RUPTURE HE DIDN'T THINK I RAN OVER ANYTHING. HE SAID I WAS "LUCKY TO HAVE FIRESTONE TIRES BECAUSE THE RUPTURE WAS SO CLOSE TO THE SIDEWALL ON A CHEAPER TIRE IT WOULD NOT HAVE BEEN ABLE TO BE REPAIRED. RIGHT NOW I DONT FEEL SO LUCKY TO OWN FIRESTONE TIRES. SHOULD I REPLACE ALL 4 TIRES WITH ANOTHER BRAND? THANK YOU. *AK (DOT NUMBER: W2CUIRD019 TIRESIZE: P255-70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732627September 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD THE VEHICLE IN FOR SERVICE A TOTAL OF 8 TIMES FOR VARIOUS REASONS, BUT HAVE HAD THE VEHICLE IN 3 TIMES FOR THE SAME THING AND STILL NOT FIXED. THANK GOD MY TIRES HAVE NOT BLOWN OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732652September 27, 2000
TIRES
I TOOK THE TIRE INTO A FIRESTONE DEALER DUE TO A SLOW LEAK, THEY CHECKED THE TIRE, DISMOUNTED IT AND AFTER REASSEMBLY SAID THERE WAS NOTHING WRONG WITH THE TIRE. THE TIRE CONTINUED TO EXIBIT A SLOW LEAK RATE OF ABOUT 10 LB IN 2 WEEKS. DUE TO THE PROBLEMS WITH FIRESTONE TIRES IN GENERAL I REPLACED ALL OF THEM. THEY ALL EXIBIT TREAD SEPERATION RIDGES IN THE SIDEWALLS. I HAD FIRESTONE TIRES IN 1974 AND AFTER A TOTAL OF 19 TIRES 12 PLUS THE ORIGINAL 5 I WENT TO BIAS PLY THEY WERE L 78 R 15 C RANGE TIRES ALSO. *AK (DOT NUMBER: W2T6IRE149 TIRESIZE: P265/70R17)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732683September 27, 2000
TIRES:TREAD/BELT
TREAD SEPARATION WITH 4-5 INCH BREAK AND COMPLETE COLLAPSE OF TIRE. THIS COMPLETE TIRE FALILURE COULD EASILY HAVE CAUSED A MAJOR ACCIDENT AS I HAD BEEN DRIVING 70 MPH. THE TREAD SEPARATED IN THE MIDDLE OF THE TIRE AND TORE THROUGH TO THE INSIDE WITH THE 4-5 INCH SLIT COMPLETELY THROUGH. I AM FORTUNATE THAT IT DID NOT BLOW OUT AT THE HIGH SPEED DRIVING. WHEN I SAW HOW THE TIRE FAILED, I ASKED FIRESTONE TO REPLACE THEM BUT THEY REFUSED AND SAID THAT ONLY 15 INCH TIRES WERE BEING REPLACED. WELL, THIS TIRE HAD THE SAME TYPE OF FAILURE. I BECAME SO CONCERNED FOR MY LIFE AND MY FAMILY THAT I HAVE NOW REPLACED THEM WITH MICHELIN TIRES MYSELF AND HAVE THE FIRESTONE TIRES IN MY GARAGE WAITING ON THE NHTSA TO FORCE FIRESTONE TO TAKE RESPONSIBLE ACTION TO REIMBURSE ME FOR REPLACING THESE DANGEROUS TIRES. IT IS NOW NOT ONLY THE 15 INCH, BUT ALSO THE 16 FIRESTONE WILDERNESS AT TIRES THAT ARE FAILING. HELP US THE INNOCENT PUBLIC.*AK (DOT NUMBER: W2CU TIRESIZE: P255/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871571September 27, 2000
TIRES:TREAD/BELT
WHILE A 1999 FORD, EXPEDITION, ORIGINAL EQUIPMENT, TIRE SIDE P255/70R16 AND DOT# UNAVAILABLE WAS BEING SERVICED WAS INFORMED OF CRACKS AROUND THE SIDEWALL WHERE THE TREAD MEETS ON ALL FOUR TIRES. FIRESTONE NOTIFIED, AND WILL NOT REPLACE BECAUSE TIRES WERE NOT COVERED UNDER RECALL. *AK ALL FOUR TIRES HAVE SHOWN SIGN OF CRACKING ALONG THE TREAD. FIRESTONE DEALER WOULD NOT REPLACE THE TIRES BECAUSE THESE ARE NOT PART OF THE RECALL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555198September 26, 2000
TIRES:TREAD/BELT
FIRESTONE TIRE EXPERIENCED TREAD SEPARATION, CONSUMER IS REQUESTING TIRES BE REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732479September 25, 2000
TIRES
THE TIRES THAT CAME WITH THE VEHICLE DO NOT HAVE A HEAT RESISTANCE RATING ON THEM. I CHECKED ALL FOUR TIRES AND THERE ARE NO RATINGS. I WANT TO KNOW IF THE RATING IS REQUIRED BY LAW . I WANT TO KNOW ,IF THE RATING IS REQUIRED, DO I HAVE RECOURSE. IF THE TIRES ARE ILLEGAL BECAUSE THEY DO NOT HAVE THE HEAT RATING, CAN I HAVE FORD OR FIRESTONE REPLACE THE TIRES? *AK( DOT NUMBER: TIRE SIZE: 255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732500September 25, 2000
TIRES
TIRE RUBBER IS SPLITTING IN THE AREA WHERE THE TIRE AND WHEEL MEET LARGEST SPLIT IS APPX. 6 INCHES LONG AND APPX 1/4 INCH WIDE. *AK( DOT NUMBER: TIRE SIZE: 255/70/16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732244September 22, 2000
TIRES:TREAD/BELT
ALL FOUR TIRES ARE DRY ROTTING ON THE TREAD AND FORD AND GENERAL WILL NOT REPLACE THE TIRES AT THERE COST. SINCE ALL FOUR TIRES HAVE THE SAME ISSUE, THIS APPEARS TO BE A DEFECT IN THE TIRE. ATTACHED IS AN EMAIL I SENT TO GENERAL TIRE AND FORD, NEITHER OF WHICH OFFERED ANY ASSISTANCE OTHER THAN POINT THE FINGER AT EACH OTHER. EMAIL: I OWN A 1999 FORD EXPEDITION WITH GRABBER AW 255-R70-16 TIRES. IN JANUARY MY WIFE BROUGHT IN THE CAR TO FORD FOR ROUTINE MAINTENANCE AND POINTED OUT UNUSUAL WARE ON THE TIRES. FORD SAID IT WAS NOTHING TO WORRY ABOUT. I LET IT GO. BECAUSE OF ALL THE FIRESTONE ISSUES I DECIDED TO INSPECT MY TIRES IN AUGUST, AND DISCOVERED THAT THEY APPEAR TO BE DRY ROTTING ON THE OUTER TREADS ON ALL FOUR TIRES. I CALLED YOUR CUSTOMER SERVICE NUMBER AND WAS TOLD TO GO TO SEARS AND HAVE THEM INSPECT MY TIRES. I DID THIS AND THE YOUNG MAN WHO HANDLES THE REGISTER MADE A TWO MINUTE INSPECTION OF MY TIRES AND SAID THE DRY ROTTING WAS NOT SEVERE AND NOT EFFECTING THE TIRE.( DOT NUMBER: TIRE SIZE: 255-R70-16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732116September 21, 2000
TIRES:TREAD/BELT
TIRES SHOW CRACKS ALONG THE TREAD, JUST AS THE RECALLED TIRES FOR FIRESTONE DID BEFORE THEY BLEW OUT, OR HAD TREAD FAILURE. MY TIRES ARE NOT IN THE WARNING, OR RECALL, SO FIRESTONE WON'T REPLACE THEM. SINCE THIS IS MY ONLY TRANSPORTATION TO/FROM WORK, AND I TRAVEL THE FREEWAY 70 MILES PER DAY, TREAD FAILURE WILL HAPPEN SOON IF NOT REPLACED.( DOT NUMBER: TIRE SIZE: 235/70 R17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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