Ford Expedition Complaints (2000)

890 consumer complaints on file.

#762664June 4, 2002
TIRES
I HAVE FILED A PAPER REPORT ON TWO OF THE ORIGINAL SET TIRES THAT FAILED. I WENT TO A TIRE SHOP AND THEY SET A 3RD OF THE SET WAS BAD SO I REPLACED IT. I HAVE BEEN TRYING TO DEAL WITH GENERAL, FORD CUSTOMER SERVICE, AND THE DEALERSHIP BUT THERE PROCEDURE TO GET SOMETHING DONE HAS BEEN AN ORDEAL THAT I AM STILL WORKING ON FROM THE ORIGINAL BLOW OUT. I HAD MY 2 BAD TIRES REPLACED AT AT TIRE SHOP BECAUSE THEY SEPARATED,ONE ACTUALLY BLEWOUT AND CAUSED DAMAGED TO THE VEHICLE. THE 2ND WAS ABOUT TO BLOW OUT BECASE IT DEVELOPED A KNOT AND WAS BUMPING AS I WENT DOWN THE ROAD. WHEN I WAS HAVING THESE TWO REAPLACED CONCERN FOR OUR SAFETY,THE TIRE SHOP SAID THE 3RD TIRE WAS SEPERATING. I HAD IT REAPLACED. THIS PASS SATURSDAY WHILE IN ROUT TO A WEDDING THE 4TH REMAINING TIRE OF THE ORIGINAL SET STARTED PEELING OFF AND STARTED BUMPING. I STOPPED AND CHANGED IT WITH THE 5TH TIRE OF THE ORIGINAL SET. THIS IS THE SPARE. I ALSO FOUND THE BRAKE LINE HAD BEEN DAMAGED FROM THE ORIGINAL BLOW OUT OF THE FIRST TIRE WHEN MY WIFE CAME HOME TODAY AND TOLD ME THE BRAKE PEDAL WHEN TO THE FLOOR. I HAVE ALL OF THESE BAD TIRES IN MY POSSESSION AND I AM SURE YOU WOULD WANT TO EXAMINE THEM BEFORE I GIVE THEM TO GENERAL. THEY SAY THEY MUST HAVE THEM BEFORE THEY WILL CONSIDER A CLAIM FROM ME FOR THE DAMAGE TO MY VEHICLE OR ANY OF ALL OF THE EXPENSES I HAVE INCURRED FROM THE FAILURE OF THEIR SET OF TIRES. I THINK THESE TIRES ARE DEFECTIVE. THEY COULD HAVE EASILY CAUSED ME AND MY FAMILY OUR LIVES. I KNOW THIS REPORT DOES NOT COVER ALL OF THE DETAILS. I CAN GIVE ALL OF THE DETAILS DRING WHATEVER INVESTIGATION THAT FOLLOWS. I WOULD APPRECIATE YOU HELP ON THIS SAFETY ISSUE. I TRIED TO CONTACT GENERAL TODAY BUT THE NUMBER I WAS GIVEN IS 740-588-4164 AND THIS RINGS A FAX MACHINE. PLEASE HAVE SOMEONE COME LOOK AT THESE TIRES AS SOON AS POSSIBLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762405May 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HEARD A TAPPING NOISE IN THE HOOD. I TOOK IT TO A DEALERSHIP THEY STATED I NEEDED A NEW ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010295May 22, 2002
ELECTRICAL SYSTEM:IGNITION
WHEN VEHICLE WAS SHUT OFF IT CONTINUED TO IDLE. DEALER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762096May 20, 2002
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED MY NEW EXPEDITION IN OCTOBER OF 2000. ON 5/16/02 I TOOK IT IN FOR MY SECOND ANNUAL INSPECTION (44,000 MILES). I HAD ALSO ASKED THEM TO LOOK INTO A SMALL OIL LEAK ON MY VEHICLE. I THOUGHT THAT PERHAPS THE PLUG WASNT FULLY TIGHTENED AT MY LAST OIL CHANGE. NEEDLESS TO SAY I WAS SHOCKED WHEN I WAS INFORMED THAT I HAVE A DEFECTIVE HEAD GASKET. I WAS EVEN MORE SHOCKED WHEN I WAS INFORMED THAT THE REPAIR ESTIMATE FOR THE HEAD GASKET WAS $2100! I WAS INFORMED THAT BECAUSE MY CAR WAS OUT OF WARRANTY THERE IS NOTHING THEY COULD DO. I ASKED THEM TO HOLD OFF ON THAT REPAIR UNTIL I COULD DO SOME RESEARCH REGARDING THIS ISSUE. I DID SOME RESEARCH AND FOUND THAT THERE HAVE BEEN 3 SERVICE BULLETINS ISSUED FOR THIS SPECIFIC PROBLEM. NUMEROUS COMPLAINTS REGARDING THIS ISSUE HAVE ALSO BEEN LOGGED ON THE INTERNET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762025May 17, 2002
TIRES:TREAD/BELT
TREAD BELT SEPARATION, CAUSING LOSS OF CONTROL AND ROLL OVER ACCIDENT W/INJURY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#762026May 17, 2002
TIRES:TREAD/BELT
TREAD BELT SEPARATION/CAME OFF, CAUSING LOSS OF CONTROL AND ROLL OVER ACCIDENT W/INJURY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8009951May 15, 2002
TIRES:TREAD/BELT
THE LEFT REAR TIRE EXPERIENCED TREAD SEPARATION.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009959May 15, 2002
EQUIPMENT:MECHANICAL:CARRIER/RACK
WHILE DRIVING, SPARE TIRE LOCKED UNDERNEATH VEHICLE HAD ITS BOLTS SNAP, CAUSING TIRE TO FALL ONTO GROUND.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009962May 15, 2002
TIRES
TIRE BLEWOUT WHILE DRIVING. GENERAL TIRE, AW#27516R17.*AKTHAT TIRE DID DAMAGE TO THE FRONT FENDER AREA, THE RUNNING BOARD, AND TO THE PLASTIC MOULDING THAT WAS BOLTED TO THE BUMPER. THERE IS A 2ND TIRE LOCATED IN THE REAR WHICH DEVELOPED A KNOT. TIRE MECHANIC INFORMED CONSUMER THAT A THIRD TIRE WAS SEPERATING. ALTHOUGH THE TREAD ON THE TIRES WERE GOOD THEY WERE ALL FAULTY. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009877May 14, 2002
TIRES:TREAD/BELT
WHILE TRAVELING ABOUT 55MPH ON HIGHWAY CONSUMER HEARD A NOISE. HE WAS ABLE TO PULL OVER TO SHOULDER. REAR PASSENGER TIRE TREAD SEPARATED FROM TIRE. TIRE GOODYEAR, GRABBER AW, GENERAL,P275/60R17. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761720May 9, 2002
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009390May 7, 2002
TIRES:TREAD/BELT
WHILE TRAVELING ABOUT 50-70 MPH ON HIGHWAY THERE WAS A LOUD NOISE COMING FROM WHEEL. CONSUMER WAS ABLE TO PULL OVER TO THE SHOULDERS, GENERAL GRABBER AW ADTO44T0200 RIGHT TIRE SEPARATED. ANOTHER DAY, THE LEFT FRONT TIRE SEPARTED. *AK 3 WEEKS LATER ANOTHER TIRE SEPARATED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009268May 6, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY:WINDSHIELD
WHILE DRIVING SUN ROOF SHATTERED. ALSO, ON ANOTHER OCCASION SIDE WINDOW SHATTERED. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009294May 6, 2002
TIRES
FRONT/REAR PASSENGER SIDE TIRES HAVE SEPARATED ON OUTSIDE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007837April 17, 2002
VEHICLE SPEED CONTROL, VISIBILITY:WINDSHIELD, EQUIPMENT:APPLIANCE:AIR CONDITIONER, AIR BAGS
CONSUMER STATES THAT WHEN STARTING UP THE VEHICLE THE VEHICLE TENDS TO JUMP FORWARD AND/OR JUMP INTO NEUTRAL WHEN COMPING TO A STOP. ON SEPERATE OCCASIONS THE VEHICLE HAS HIT OTHER VEHICLES AND ALSO HAS HIT PEOPLE WALKING IN FRONT OF THE VEHICLE. NLM DEALER REPLACED TRANSMISSION BUT PROBLEM STILL EXISTS. ON A SEPARATE OCCASION, THE VEHICLE WAS INVOLVED IN AN ACCIDENT, CAUSING THE AIR BAG LIGHT TO COME ON. CONSUMER STATES THERE IS A BAD ODOR COMING FROM THE A/C UNIT. DEALER DRAINED A/C UNIT, BUT PROBLEM STILL EXIST. CONSUMER STATES THAT REAR WINDOW IS LEAKING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006899April 4, 2002
SUSPENSION:FRONT:WHEEL BEARING
FRONT RIGHT WHEEL STARTED TO WOBBLE WHILE DRIVING AT HIGHWAY SPEED OF 55-60 MPH. VEHICLE TAKEN TO A REPAIR SHOP, AND INFORMED THAT PLASTIC BEARING NEEDED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006627March 28, 2002
TIRES:TREAD/BELT
CONTINENTAL GRABBER AW SIZE 275-60R17 DOT#: ADT044T2600 ORIGINAL EQUIPMENT. CONSUMER STATES THAT WHILE DRIVING THE TREAD ON THE LEFT REAR TIRE SEPARATED CAUSING THE VEHICLE TO SWAY FROM SIDE TO SIDE RESULTING IN DAMAGE TO THE VEHICLE. THE DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. NLM *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759814March 25, 2002
STRUCTURE:BODY, ELECTRICAL SYSTEM:IGNITION
11/01 VEHICLE STALLS NO POWER VALLEY FORD CHANGES KEY AND RE-CODES ,3/20 VEHICLE STALLS CAN'T RESTART/ TROUBLE SHOTS BY VALLETY FORD THEY REPLACE A NEW BATTERY FOR A NEW BATTERY. 3/25/02 BACK IN SERVICE OFFICERS STALLS WHILE DRIVING , HE BELEIVES IT TO BE THE FAULT OF AN ELECTRONIC GAS KEY ON RING, REMOVES KEY TO GLOVE BOX, RESTARTS VEHICLE 1 HOUR LATER VEHICLE STALLS ,REMOVES KEY RE-STARTS VEHICLE OPERATING/ EMSG SENT TO WINNER FORD AND VALLEY FORD REGARDING CONTINUAL PROBLEM GROWING WORSE WITH NO SOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005878March 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS OUT AND DIES ON AN INCLINE. DEALER HAS NOT BEEN ABLE TO DUPLICATE OR CORRECT THE PROBLEM, AND HAS PUT A BOX TO RECORD THE STALLING. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005712March 14, 2002
ENGINE AND ENGINE COOLING:ENGINE
ENGINE CAM BEARING ARE WORN. DEALER NOTIFIED, AND INFORMED CONSUMER THAT ENGINE NEEDED TO BE REPLACED. VEHICLE AT DEALER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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