Ford Expedition Complaints (1997)
853 consumer complaints on file.
- #545952June 4, 1999PARKING BRAKE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SUSPENSION, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
EMERGENCY BRAKE IN FOR REPAIRS ON SEVERAL OCCASIONS DUE TO FAILURE, HOWEVER NOT ABLE TO BE RECTIFIED. MJS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #837549June 2, 1999TIRES
TWO CRACKS IN CAST ALLOY WHEEL CAUSED THE TIRE TO LOSE AIR . *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #838762June 2, 1999EQUIPMENT:MECHANICAL:CARRIER/RACK
THE CABLE THAT HOLDS SPARE TIRE SNAPPED, CAUSING THE TIRE TO FALL, ALMOST RESULTING IN AN ACCIDENT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #707058June 1, 1999SUSPENSION:FRONT:SPRINGS:TORSION BAR
WHILE DRIVING MY VEHICHLE THE TORSION BAR BROKE. THE TRUCK DROPPED IN THE RIGHT FRONT AND I WAS FORCE TO PULL OVER. I WORK WITH TWO OTHERS THAT HAVE EXPEDITIONS (1997 AND 1998) BOTH HAVE BROKE THE SAME TORSION BAR ON THE SAME SIDE. THEY ARE JOE WITTIG AND GARY MORSE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #836916May 25, 1999ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING 65MPH DASHBOARD CAUGHT ON FIRE DUE TO A DEFECTIVE ELECTRONIC CONTROL MODULE. *AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #838331May 21, 1999WHEELS:LUGS/NUTS/BOLTS/STUDS
CONSUMER WAS DRIVING ON THE HIGHWAY WITH CRUISE CONTROL SWITCH ON. THEN THERE WAS SLIGHT VIBRATION. CONSUMER LOOKED TO THE LEFT SIDE OF HIM, AND NOTICED THAT LEFT SIDE TIRE CAME OFF DUE TO LUGS: NUTS AND BOLTS SHEARING OFF. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #706349May 9, 1999WHEELS
UNABLE TO REMOVE WHEELS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #545369May 7, 1999FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP AND SENDER FAILED CAUSING THE NOZZLE TO SHUT OFF AND THE VEHICLE NOT TO COMPLETELY FILL UP. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #837350May 3, 1999SUSPENSION:REAR
WHENEVER THE VEHICLE IS ATTACHED TO TRAILER THE REAR WHEEL WOULD VIBRATE AND SHAKE. DEALER/MANUFACTURER NOTIFIED AND INFORMED CONSUMER THAT THEY ARE AWARE AND NOTHING CAN BE DONE UNTIL THEY FOUND THE PROBLEM. MEANTIME, CONSUMER IS UNABLE TO USE VEHICLE FOR THE PURPOSE FOR WHICH HE IS PAYING FOR. CAN NHTSA HELP IN THIS MATTER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #837357May 3, 1999SUSPENSION:FRONT:SPRINGS:TORSION BAR
WHILE DRIVING PASSENGER'S SIDE TORSION BAR COLLASPED. THE DEALER HAS BEEN NOTIFIED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #831157April 26, 1999SEAT BELTS:FRONT:WEBBING
SHOULDER BELT IN THE VEHICLE'S THIRD ROW OF SEATS WAS SO TIGHT THAT IT WAS CHOKING THE CHILD. THE CHILD HAD TO BE CUT OUT OFF THE SEATBELTS. DEALER HAS NOT SEEN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #705869April 22, 1999SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE RELATIONSHIP OF THE BRAKE & ACCELERATOR IS UNSAFE. WHEN THE BRAKE IS ENGAGED, IT IS BELOW THE LEVEL OF THE ACCELERATOR. IN AN EMEREGENCY STOP, IT IS POSSIBLE TO FULLY ENGAGE THE BRAKE, AND WITH YOUR FOOT PARTIALLY OVERHANGING TO ACCIDENTLY ENGAGE THE ACCELERATOR. THIS IS A DESIGN PROBLEM WITH ALL EXPEDITIONS, AND FORD HAS BEEN UNWILLING TO CORRECT IT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #836983April 21, 1999EQUIPMENT:MECHANICAL:CARRIER/RACK
THE CABLE THAT SUPPORTS THE SPARE TIRE THAT IS POSITIONED UNDERNEATH VEHICLE BROKE WHEN CONSUMER DROVE OVER A DIP THAT WAS IN THE STREET, CAUSING THE TIRE TO DISMOUNT. DEALER HAS BEEN CONTACTED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #835863April 6, 1999POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER CAR IS STARTED IT WILL NOT SHIFT INTO GEAR, MANUFACTURER HAS A BYPASS IN MANUAL TO DRIVE. BUT WHEN SAFETY SWITCH IS BY PASSED IT ALLOWS CRUISE CONTROL TO BE USED. WHEN BRAKES ARE HIT THE CRUISE CONTROL WILL NOT DISENGAGE. DEALER AWARE O PROBLEM. REPAIRWORK HAS BEEN DONE. MANUFACTURER NOT AWARE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #705063March 29, 1999SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES HAVE FAILED REPEATEDLY BUT INTERMITTENTLY SINCE 3/97, MULTIPLE DEALERS UNABLE TO LOCATE PROBLEM. PARTS REPLACED, BUT BRAKES CONTINUE TO FAIL. BRAKES GO HARD, TAKES A LONG TIME TO STOP, VEHICLE SHUDDERS DURING BRAKING. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #704778March 23, 1999SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:WIRING
MY WIFE HAD JUST BEGAN TO PRESS THE BRAKES TO SLOW DOWN TO GO AROUND A CURVE WHEN SHE REALIZED THE BRAKES WERE NOT WORKING, AND THE STEERING WHEEL WOULD NOT TURN AS USUAL AS ALL POWER WAS GONE. SHE RAN INTO THE WRONG LANE OF TRAFFIC ON A SPLIT OFF ROAD AND WAS ABLE WITH GREAT PRESSURE TO GET THE TRUCK STOPPED. SHE WAS VERY LUCKY NO TRAFFIC WAS ON THE OFF ROAD. AFTER TURNING THE TRUCK SWITCH TO THE OFF POSITION AND PUTTING THE TRUCK IN PARK, IT STARTED RIGHT BACK UP. ON 6/22/98 MARTIN FORD TESTED IT, BUT ONLY REPLACED THE WIRING ASSEMBLY AND DID FIND ANYTHING WRONG. IT HAS HAPPENED TWICE SINCE THEN, BUT NOT AS SCARY SINCE IT HAS BEEN WHEN WE WERE SLOWING AT TRAFFIC LIGHTS AND GOING STRAIGHT SO AS NOT NEEDING TO TURN. BUT REALLY NOTICING THE EXTRA STRENGTH IT TAKES TO STOP THE TRUCK WITHOUT POWER BRAKES. WE LOVE THE TRUCK, BUT ARE GLAD IT IS A LEASED, AND WE WILL BE RETURNING IT IN SEPTEMBER, WE ARE JUST SCARED THAT IF THOSE OTHER EXPEDITIONS HAVE THE SAME PROBLEM, THERE COULD BE MAJOR ACCIDENTS OVER IT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #704723March 21, 1999SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM
ON SEVERAL OCCASIONS IT HAS FELT LIKE A FLAT TIRE OR SOMETHING DRAGGING. THE CAR WAS TAKEN TO FORD ON 3-16-99 AND FOUND TO HAVE A REAR SEAL THAT WENT OUT ON THE BRAKES TAKING THE DRUMS AND ROTORS WITH IT. THE PARTS ARE ON BACK ORDER AND WILL TAKE AT LEAST A WEEK FROM TIME TAKEN IN FOR SERVICE. I WANT TO KNOW IF THIS IS A PROBLEM WITH OTHER EXPEDITIONS AND IF A RECALL IS IN THE PROCESS. THANK YOU. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #704502March 16, 1999VEHICLE SPEED CONTROL
WE EXPERIENCED AN INVOLUNTARY ACCELERATION, AND FORD REPLACED THROTTLE COMPONENTS. WE WERE DRIVING AT HIGHWAY SPEED AND THE THROTTLE FLOORED ITSELF, AND I HAD TO PULL THE PEDAL BACK ON TWO SEPARATE OCCATIONS. AND THE PEDAL WAS NOT CAUGHT UNDER THE FLOOR MAT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #704504March 16, 1999VEHICLE SPEED CONTROL, SEAT BELTS:FRONT:WEBBING, AIR BAGS, STRUCTURE:FRAME AND MEMBERS
WHEN BRAKES WERE DEPRESSED THE ACCELERATOR FLOORED ITSELF, PASSENGER WITNESSED FOOT ON BRAKE AND NOT THE THROTTLE. PASSENGER SIDE SEAT BELT DID NOT WORK, AND NOT AIR BAGS DEPLOYED. THE VEHICLE FRAME WAS BENT FROM THE CRASH.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #704521March 16, 1999ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
THE COMPLETE ENGINE FAILURE OCCURED GRADUALLY..THE DEALER NEVER WAS ABLE TO DIAGNOSIS IT UNTIL COOLANT IN CYLINDERS 1 AND 4 CAUSED THE VEHICLE TO NOT START. THE CONTROL-TRAC IS VERY DISCONCERTING SINCE THE TRACTION CONTROL SYSTEM WILL NOT STAY IN 4 WHEEL DRIVE WHEN IT HAS BEEN SELECTED TO DO SO. I HAVE TURNED THIS VEHICLE IN FOR SERVICING FOR THIS PROBLEM ON 8 OCCASIONS WITH NO RESOLUTION....
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0