Ford Expedition Complaints (2000)

890 consumer complaints on file.

#10038025September 2, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHEN MAKING A LEFT HAND TURN AT VARIOUS SPEEDS TRANSFER CASE (4 WHEEL DRIVE) WOULD ENGAGE WITHOUT WARNING. CAUSE HAS YET TO BE DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033512August 26, 2003
SUSPENSION
I PURCHASED A NEW FORD EXPEDITION IN AUGUST 2000. AT TIME OF PURCHASE I NOTICED THAT A NOISY MOTOR WOULD RUN UNDER THE HOOD FOR 30-45 SECONDS. THIS RATTLING NOISE WAS AUDIBLE WITHIN THE VEHICLE. I QUESTIONED THIS NOISE TO THE SALES PERSON. HE SAID IT WAS THE COMPRESSOR OF THE SUSPENSION LEVELING SYSTEM AND WAS NORMAL. SEVERAL MONTHS PASSED WITH THE SAME NOISE BEING HEARD AFTER STARTING THE VEHICLE OR WHILE DRIVING. DURING THE FIRST MAINTENANCE APPOINTMENT I QUESTIONED THIS NOISY COMPRESSOR AGAIN. THE MECHANIC SAID, EVERYTHING LOOKS GOOD, NOTHING TO WORRY ABOUT, IT'S COMMON FOR THE EXPEDITIONS TO DO THIS. I QUESTIONED THIS COMPRESSOR NOISE EACH TIME I TOOK IT IN FOR SCHEDULE MAINTENANCE. AS ALWAYS, I WAS TOLD IT WAS NORMAL. I WAS CONCERNED THAT SOMETHING WAS WRONG, BECAUSE IT JUST DIDN'T SEEM NORMAL FOR THIS NOISE TO HAPPEN CONSTANTLY. ON FEBRUARY 9, 2002 I HAD TWO RECALLS PERFORMED. ONCE AGAIN I HAD THE DEALERSHIP CHECK THE NOISY COMPRESSOR. THE WORK ORDERED STATED, CK AIR RIDE AIR PUMP & CUSTOMER STATES PUMP IS VERY NOISY. MECHANIC INDICATED, CKD & NO ABNORMAL NOISES AT THIS TIME. ON JULY 28, 2003 THE SUSPENSION COMPRESSOR FINALLY STOPPED WORKING. A NEW SUSPENSION COMPRESSOR WAS INSTALLED. THE MECHANIC INDICATED THAT THE OLD COMPRESSOR WAS BURNED OUT AND MAKING A RATTLING NOISE. I TOLD HIM THAT IT ALWAYS MADE THAT RATTLING NOISE. HE STATED THAT SOMETHING WAS WRONG BEFORE BECAUSE IT DOESN'T MAKE THE NOISE NOW. THIS COMPRESSOR WAS THE MOTOR THAT CONSTANTLY MADE NOISE FROM DAY ONE. YET I WAS ALWAYS TOLD THAT NOTHING WAS WRONG. IF NOTHING WAS WRONG WITH IT, THEN WHY IS IT SILENT NOW WHEN THE SUSPENSION SYSTEMS ACTIVATES. A MAJOR FATALITY COULD HAVE OCCURRED HAD I BEEN DRIVING 65 MILES PER HOUR. FORTUNATELY, I WAS ONLY DRIVING AWAY FROM A PARKING SPACE WHEN THE SUSPENSION SYSTEM FAILED. I'M STILL PARANOID AFTER HAVING THIS REPAIRED. I'M ALWAYS QUESTIONING, WHEN WILL THE SUSPENSION FAIL? *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034279August 20, 2003
TIRES
THE LETTER FOR THE GENERAL GRABBER AW TIRE RECALL WAS SENT TO CONSUMER'S PREVIOUS ADDRESS. CONSUMER RECEIVED THE LETTER AFTER THE CAMPAIGN HAD ENDED. MANUFACTURER ONLY AGREED TO PAY PART OF THE COST FOR THE REPLACEMENT TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033638August 11, 2003
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
CONSUMER STATES THAT WINDSHIELD WIPERS COME ON AT RANDOM. CAUSE UNKNOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031925August 1, 2003
TIRES:TREAD/BELT
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING ALL FOUR TIRES HAS TREAD SEPARATION. CONTINENTAL, P275/60R17. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028595July 18, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
DRIVETRAIN, HAD REPAIRED BUT STILL HAS THE SAME PROBLEM HERE AND THERE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020545July 18, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING, THE ENGINE STALLED WHICH CAUSED THE VEHICLE TO LOSE BRAKE POWER AND, POWER STEERING. A LOUD NOISE CAME FROM THE ENGINE. THE DEALER HAD BEEN NOTIFIED, HOWEVER THEY WERE UNABLE TO DUPLICATE THE PROBLEM MR *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025832July 10, 2003
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS
AIR SUSPENSION FAILURE ON 2000 EXPEDITION CAUSING REAR OF TRUCK TO DROP TOTALLY AND RIDE UNSAFELY ON THE FRAME BUMPERS. ALL SPRINGING WAS TOTALLY LOST. FORTUNATELY THE INCIDENT OCCURRED IN A PARKING LOT BUT A SIMILAR FAILURE ON THE HIGHWAY COULD CREATE A SERIOUS HAZARD IN MY OPINION. PART NUMBER 2L1Z-5B322AA UN ASY-800173. TRUCK HAS ONLY 23,180 MILES ON IT AND IS A GARAGED VEHICLE WELL MAINTAINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025359July 3, 2003
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
THE VEHICLE IS RATED TO EASILY TOW MY BOAT AND TRAILER. WHILE MOVING MY BOAT SO I COULD MOW AROUNG WHERE IT SITS THE AIR SUSPENSION SYSTEM LET OUT A VERY LOAD SOUND OF AIR. I UNHOOKED THE TRAILER AND THE REAR OF MY VEHICLE WAS ALMOST ON THE GROUND. I JUST DROPPED IT OFF AT THE DEALER AND WAS TOLD THE AIR LINK COUPLER SEPARATED AND THIS CAUSED THE AIR TO LEAK OUT. IT WAS A VERY ROUGH RIDE TO THE DEALER AND ALSO VERY DANGEROUS. I AM JUST GLAD I WASN'T GOING DOWN THE ROAD WHEN THIS OCCURED. PLEASE LET ME KNOW IF THIS A COMMON PROBLEM, AND CAN I EXPECT IT TO HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025264July 1, 2003
TIRES
2000 FORD EXPEDITION WITH CONTINENTAL TR P265/70R17 TIRES (REPLACEMENTS FOR RECALLED TIRES) HANDLES VERY POORLY DURING RAIN. TERRIBLE HYDROPLANE PROBLEMS, EVEN AT MODERATE/SLOW SPEEDS (40-45MPH).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023994June 13, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE CAUGHT FIRE IN THE ENGINE, INSPECTOR STATED IT WAS AN ELECTRICAL PROBLEM. DEALER NOTTIFIED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10021424June 11, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL LINE RUBBING AGAINST A SHARP EDGE ON FIREWALL OF 2000 FORD EXPEDITION 4WD,5.4 ENGINE, CAUSED GAS LEAK WHICH WAS LEAKING DIRECTLY ON THE EXHAUST AND CATALYTIC CONVERTER. IF THIS HAD HAPPENED ON TRIP WHICH I HAD PLANNED IN THE NEXT TWO DAYS MY FAMILY COULD HAVE BEEN SERIOUSLY HURT OR WORSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022733June 10, 2003
TIRES:TREAD/BELT
WHILE TRAVELING 60 MPH WITHOUT ANY INDICATION DRIVER'S REAR TIRE SEPARATED BUT STILL HAD AIR IN IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022712June 9, 2003
SUSPENSION:REAR:SPRINGS
TRUCK WOULD VIBRATE WHEN TAKING OFF FROM A STOP. VEHICLE WAS TAKEN TO THE REPAIR SHOP, AND CONSUMER WAS TOLD THAT REAR END WAS GONE. THEY HAD TO REPLACE A REAR END.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021113June 5, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
JUNE 5, 2003 TO:MR. WILLIAM CLAY FORD, JR.VIA FAX 313-845-6073 FROM:JUDY HARDIN (281-272-2845) RE:OUTRAGED OVER SCAM FORD MOTOR IS PULLING ON CUSTOMERS WHO OWN A FORD SUV!!!!!! WE WILL MAKE SURE THIS SCAM STOPS HERE AND NOW!!!!! YOU KNEW WHEN YOU DESIGNED THE FORD SUV VEHICLES THAT THE INTAKE VALVES WERE A PIECE OF JUNK!!!!!!!!!!!!! MY HUSBAND AND I WENT TO ARKANSAS IN OUR 99 FORD EXPLORER. THE 2ND DAY WE ARRIVED THE VEHICLE STOPPED AT THE HOTEL. IT WOULD NOT START. WE CONTACTED A FORD DEALERSHIPS SERVICE DEPARTMENT AND BEFORE I COULD EXPLAIN EXACTLY WHAT WAS GOING ON, THE SERVICEMAN INFORMED ME HE KNEW EXACTLY WHAT TE PROBLEM WAS. HE STATED THEY HAD SEVERAL VEHICLES IN THE SHOP PRIOR AND AT THAT TIME WITH THE SAME PROBLEM. WHEN WE ARRIVED AT THE SERVICE AREA, THERE WERE 7 INDIVIDUALS BESIDES MY HUSBAND AND I, WITH FORD EXPLORERS, WAITING TO HAVE THEIR VEHICLES REPAIRED DUE TO THE SAME PROBLEM, THE INTAKE VALVE. A COINCIDENCE???? I THINK NOT!!!!! THAT REPAIR COST MY HUSBAND AND I OVER $300.00. THE SERVICEMAN EVEN INFORMED US HE WOULD NEVER BUY A FORD SUV AND HE WORKS FOR YOUR COMPANY!!!!! MY BROTHER, ALFRED ANDERSON, WHO PURCHASED AN AMERICAN MADE VEHICLE FOR THE 1ST TIME IN 15 YEARS. MADE THE BIGGEST MISTAKE OF HIS LIFE WHEN HE PURCHASED THE FORD EXPEDITIONEDDIE BAUER. THE VEHICLE WAS PLACED IN THE SHOP LAST WEEK AND GUESS WHAT THE PROBLEM WAS, OH YEAH, THE INTAKE VALVE!!!! HE HAD TO PAY OVER $300.00 ALSO FOR A PROBLEM YOU KNEW ABOUT ALL ALONG!!!! NOT ONLY THAT, SEVERAL OF HIS CO-WORKERS, OF WHICH ARE STARTING A PETITION, PLACED THEIR FORD SUVS IN SERVICE FOR THE SAME EXACT ISSUE. MY BROTHERS SUV OVERHEATED YESTERDAY, WHICH COST HIM OVER $400.00 TO HAVE REPAIRED. THIS IS YET ANOTHER WAY FORD IS MAKING MONEY FROM CUSTOMERS !!!! THIS WILL NOT CONTINUE!!! I AM OUTRAGED AND DISAPPOINTED BECAUSE MY HUSBAND AND I PURCHASED ONLY FORD VEHICLES (TRUCKS) IN THE PAST BUT, THIS IS THE FIRST AND LAST TIME WE WILL PURCHASE A FORD SUV!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019103May 22, 2003
SEATS
A METAL ROD ON THE FRONT OF MY FORD EXPEDITION'S DRIVER'S SEAT POKED THROUGH THE EXTERIOR LEATHER/FABRIC AND CAUSED ME TO GASH MY LEG AS I SAT DOWN ON THE DRIVER'S SEAT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021566May 21, 2003
TIRES
NAR 05/21/2003. *MR` NEGLIGENT SERVICE ON RECALL TIRES. GENERAL GRABBER TIRES AW DOT ADT0044T109 THROUGH ADT044T4400 BEING RECALLED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019057May 21, 2003
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
AUTO LOAD LEVELING SUSPENSION FAILED JUNE 2002. DEALER FOUND WIRING PROBLEM THAT CAUSED SHORT AND CAUSED SENSOR TO FAIL. WHEN SYSTEM FAILS, SYSTEM DROPS REAR OF CAR DOWN ON AXLE WITH NO SUSPENSION. VEHICLE IS VERY UNSAFE TO DRIVE ESPECIALLY OVER ROUGH ROAD AND WHEN CORNERING. I COMPLAINED TO THE DEALER AND FORD THAT THIS WAS A MAJOR PROBLEM AND WOULD BE ESPECIALLY DANGEROUS IF TOWING A TRAILER WHEN THIS HAPPENED. IN MAY OF 2003 SYSTEM FAILED WHILE TOWING A FAIRLY HEAVY TRAILER. TRAILER TONGUE HIT THE PAVEMENT. VEHICLE WAS VERY UNSTABLE TO DRIVE AND GET SAFELY OFF THE ROAD. THIS TIME THE PROBLEM WAS A RELAY THAT FAILED. VEHICLES WITH THIS LOAD LEVELING SYSTEM NEED TO BE RECALLED AND MODIFIED TO FREEZE THE SYSTEM IN IT'S CURRENT STATE WHEN A FAILURE IS DETECTED AND NOT TO LET OUT ALL OF THE AIR IN THE SUSPENSION. THERE NEEDS TO BE A WAY TO DISABLE THE SYSTEM AND MANUALLY ADD OR REMOVE AIR FROM THE AIR SHOCKS IN THIS SITUATION. I PREFER TO REMOVE THE "AUTOMATIC" CONTROL FROM THIS SYSTEM AND CONTROL IT MANUALLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018810May 16, 2003
UNKNOWN OR OTHER
I OWN A 2000 FORD EXPEDITION. I WAS DRIVING DOWN THE ROAD 2 DAYS AGO WHEN THE SPARE TIRE WINCH ASSEMBLY FAILED AND THE SPARE TIRE FELL OFF THE UNDERSIDE OF THE VEHICLE, BOUNCED UP AND HIT THE VEHICLE AND THEN ROLLED DOWN THE STREET. FORTUNATELY, NO ONE WAS BEHIND ME AND IT DID NOT CAUSE AN ACCIDENT. HAS THERE BEEN ANY RECALLS ON THIS TYPE OF PROBLEM? *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018823May 16, 2003
VISIBILITY:REAR WINDOW WIPER/WASHER
REAR WINDOW WIPER/WASHER FAILS TO WORK. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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