Ford Expedition Complaints (2002)

340 consumer complaints on file.

#10594532May 28, 2014
SEAT BELTS
DRIVER'S SEAT BELT RANDOMLY UNLATCHES WHILE DRIVING DESPITE HAVING BEEN PROPERLY LATCHED TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565491February 23, 2014
SUSPENSION, STRUCTURE:BODY, UNKNOWN OR OTHER
DURING INSPECTION IT WAS NOTICED THAT THE UPPER AND LOWER REAR CONTROL ARMS WERE RUSTED THROUGH AND UNSAFE. HAD THEM REPLACED INCLUDING THE RUSTED THROUGH SHOCKS. HOOD AND ROOF PAINT SHOWS SERIOUS PAINT PEELING AND BUBBLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554325December 2, 2013
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE FROM A TRAFFIC STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE CONTACT WAS UNAWARE OF THE REPAIRS SPECIFIC NECESSARY BUT STATED THAT THERE WAS A FAILURE WITH THE FUSE BOX. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 194,793.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544353September 19, 2013
SERVICE BRAKES
BRAKE LINE RUPTURED IN REAR OF VEHICLE WHEN PULLING INTO SERVICE STATION HAULING MY TRAVEL TRAILER. WAS TOLD THE LINE WAS COMPLETELY RUSTED THROUGH AND THIS IS A COMMON PROBLEM ON THESE MODEL YEAR VEHICLES. I FIND TOTALLY CRAZY TO FIND BRAKE LINES RUSTING ON A VEHICLE OF THIS AGE. I WAS ALSO TOLD THE REAR CONTROL ARMS NEED TO BE REPLACED BECAUSE OF THE RUST. I KNOW THIS WAS AN ISSUE ON THE WINDSTARS AND IT WAS RECALLED FORD NEED TO TAKE CARE OF THIS. THANK GOD IT HAPPENED AT THE STATION AND NOT HAULING MY KIDS TO THE CAMPGROUND. THIS NEEDS TO BE ADDRESSED DUE TO THE FACT THERE ARE THOUSANDS OF THESE VEHICLES STILL ON THE ROADS.I KNOW IF I CALL FORD THEY WILL TELL ME ITS NOT IN WARRANTY THAT'S WHY I CONTACTED YOU. THEY COVER AIRBAGS AND SEATBELTS FOR LIFE THEY SHOULD COVER BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522113June 27, 2013
SUSPENSION
HAD ROUTINE SERVICE ON MY 2002 EXPEDITION AT DEALERSHIP,WAS TOLD I NEEDED TO REPLAC UPPER AND LOWER TRAILING ARM ALSO TRACK ARM BECAUSE OF SEVERE CORROSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521510June 24, 2013
SEAT BELTS
THE SEAT BELT RANDOMLY COMES UNFASTENED. AT FIRST I THOUGHT I WASN'T BUCKLING IT PROPERLY BUT HAVE SINCE BEGUN YANKING ON IT TO MAKE SURE IT WAS BUCKLED EACH TIME I DRIVE IT. IT JUST RELEASES ON ITS OWN, WHETHER I AM GOING 10-20 MILES PER HOUR OR FREEWAY SPEED. IT IS HAPPENING MORE OFTEN, SOMETIMES SEVERAL TIMES EACH TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500760February 28, 2013
SEAT BELTS
WHILE DRIVING DOWN THE ROAD MY WIFES SEATBELT BECAME UNBUCKLED. THEN, ON 2/27/2013 WHEN I PUT MY VEHICLE INTO REVERSE, MY SEATBELT CAME UNBUCKLED. FOR BOTH SEATS TO BECOME UNBUCKLED WITH NO EXTERNAL INFLUENCE CONVINCES ME WE ARE NOT SAFE IN OUR 2002 FORD EXPEDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493648January 21, 2013
POWER TRAIN, ELECTRICAL SYSTEM
ON DECEMBER 21ST 2012 I LEFT TO DROP MY DAUGHTER AT DAYCARE... WE GOT INTO THE VEHICLE AND I FOUND I WAS UNABLE TO GET MY VEHICLE OUT OF "PARK" AND HAD TO PUT IT IN NEUTRAL AND START IT (ALSO FOUND THAT THE WINDOWS AND WIPERS WEREN'T OPERATING AT ALL EITHER) ... MY DAUGHTER STATED "MOMMY, I SMELL SOMETHING BURNING" AND MY ASSUMPTION WAS THE FUSE HAD BLOWN... I DROVE A FEW BLOCKS AND DROPPED HER OFF AND THEN STOPPED A BLOCK AWAY AT THE LOCAL CONVENIENT STORE AND UPON EXITING THE STORE CAME OUT AND FOUND FLAMES POURING OUT OF MY DRIVER SIDE WHEEL/ HOOD AREA. THE 7-11 EMPLOYEE HAD A FIRE EXTINGUISHER AND WAS ABLE TO PUT OUT THE FIRE AND I WAS INFORMED AND SHOWN BY THE CARY FIRE DEPARTMENT WHERE THE FIRE HAD STARTED AND THAT THERE WAS A RECALL FOR THAT PART IN WHICH I'M THE FOURTH OWNER OF. IT TOOK THREE WEEKS TO GET A REPLY FROM THEIR GENERAL COUNSEL DEPARTMENT AND IN MY EYES THIS NEEDS TO BE EXPEDITED AS I'M PAYING FOR A RENTAL CAR THAT I CAN'T AFFORD... I'M NOT IMPRESSED BY LACK OF URGENCY AS I HAVE NO VEHICLE TO GET TO AND FROM WORK WHICH IS HOW I PROVIDE FOR ME AND MY CHILD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10487262December 3, 2012
POWER TRAIN
REAR DIFFERENTIAL CONTROL LINKS RUSTED THRU AND BROKE. THIS ALLOWED THE DIFFERENTIAL TO MOVE TOWARD THE REAR. WHEN IT MOVED FAR ENOUGH THE REAR DRIVE SHAFT FELL OUT OF THE TRANSFER CASE AND BROKE OFF AT THE REAR YOKE. CONSIDERING THE NUMBER OF EXPEDITIONS AND NAVIGATORS ON THE ROAD...SOMEONE IS GOING TO GET KILLED. *TR UPDATED 6/13/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483851November 9, 2012
ENGINE
WHILE DRIVING 35 MPH I HEARD A LOUD POP AND THEN WHAT SOUNDED LIKE A BELT SMACKING AROUND THE ENGINE. I OPENED THE HOOD AND SAW THE BELT WAS OK. WENT TO DEALER AND HAD TO GET LOANER TO GET HOME. SPARK PLUG HAD POPPED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483326November 4, 2012
ENGINE
AFTER STARTING THE VEHICLE A LOUD POPPING SOUND COULD BE HEARD FROM THE ENGINE ON THE PASSENGER SIDE AND THEN ALL THE SUDDEN A FIRE ERUPTED IN THE BACK OF THE CAR AT THE LOCATION OF THE SOUND. THE IGNITION COIL WAS RIPPED FROM ITS BOLT AND THE SPARK PLUG WAS EJECTED. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FLAMES. THANK GOODNESS I WAS NOT DRIVING IT WITH MY THREE KIDS OR WE COULD HAVE BEEN SERIOUSLY INJURED. ALL ACROSS THE U.S THIS IS HAPPENING, DOES SOMEONE HAVE TO DIE BEFORE MEASURES ARE TAKEN? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10481377October 22, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT WHILE PARKED FOR OVER 20 HOURS THE VEHICLE CAUGHT ON FIRE. THE VEHICLE HAD NOT BEEN DIAGNOSED BY A MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10478089October 1, 2012
ENGINE
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION XLT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED A FIRE STARTED UNDER THE HOOD. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100.000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10475852September 18, 2012
ENGINE
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND IGNITED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE FIRE DEPARTMENT ADVISED THE CONTACT THAT THE FIRE ORIGINATED FROM UNDER THE HOOD AREA BUT COULD NOT DETERMINE THE EXACT CAUSE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10475862September 18, 2012
ENGINE
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE PARKED, THE VEHICLE UNEXPECTEDLY BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND DETERMINED THAT THE FIRE ORIGINATED FROM A DEFECTIVE WIRING HARNESS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10475870September 18, 2012
ENGINE
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE CONTACT CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT ADVISED THAT THE FIRE STARTED UNDER THE HOOD ON THE DRIVER'S SIDE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FIRE AND THE MANUFACTURER ADVISED THAT THEY WOULD SEND SOMEONE TO FURTHER INSPECT THE FAILURE HOWEVER, THE MANUFACTURER FAILED TO SEND A REPRESENTATIVE. THE VEHICLE WAS DESTROYED DUE TO THE FIRE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10475317September 13, 2012
VEHICLE SPEED CONTROL
IN MARCH 2012 MOTHER WAS PULLING INTO A PARKING LOT IN WACO. CAR SUDDENLY ACCELERATED AND RAN THROUGH THE PARKING LOT EVENTUALLY HITTING A PARKED CAR. CAR WAS FIXED AND MOTHER TOLD THEM TO CHECK THIS ISSUE OUT. AGAIN ON 9/3/12, SHE WAS PULLING INTO A PARKING SPACE THE CAR SQUEALED, SUDDENLY ACCELERATED, DID ALMOST A U TURN AND RAN INTO THE WALL AT WALGREENS. THANKFULLY, NO PEDESTRIAN WAS WALKING OUT OF THE STORE OR THEY WOULD HAVE BEEN SERIOUSLY INJURED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10469993August 9, 2012
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT WAS DRIVING 5 MPH WHEN HE HEARD A NOISE COMING FROM THE VEHICLE.THE CONTACT DISCOVERED THAT THE SPARE TIRE HAD FALLEN AND PARTIALLY DETACHED FROM THE VEHICLE, HANGING BY A CABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464360July 5, 2012
ENGINE
DRIVING TO AMUSEMENT PARK 1 1/2 HOURS FROM MY HOUSE #2 SPARK PLUG BLEW OUT OF ENGINE. HAD TO STOP AND HAVE VEHICLE TOWED TO NEAREST FORD DEALER. SPENT 644.66 DOLLARS TO REPAIR, AND NOTIFIED FORD MOTOR COMPANY OF PROBLEM. THIS IS A COMMON OCCURRENCE TO THIS ENGINE TYPE AND FORD KNOWS ABOUT IT AND DOES NOTHING TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462825June 23, 2012
ENGINE
SITTING AT A STOP LIGHT SOUNDED LIKE A GUN SHOT ENGINE STARTED RUNNING VERY BAD . I HAD A SPARK PLUG BLOW OUT OF THE ENGINE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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