Ford Expedition Complaints (1997)

853 consumer complaints on file.

#10478144October 1, 2012
SUSPENSION
WHEN I HAD THE TIRES REPLACED ONE LUG ON EACH FRONT WHEEL BROKE OFF. WE ORDERED REPLACEMENTS AND THE NEXT DAY WHEN THE TIRES WERE REMOVED TO REPLACE THE BROKEN ONES SEVERAL OTHERS BROKE. I HAD ALL THE TIRE LUGS REPLACED AND AM DRIVING THE CAR. THERE HAVE BEEN SIMILAR PROBLEMS REPORTED WITH ACCIDENTS CAUSED BY LOST WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477155September 26, 2012
STRUCTURE:BODY
HUSBAND DROVE CAR ALL DAY LONG WITH NO ISSUE. THE CAR WAS RUNNING FINE. HE PARKED IT ABOUT 10PM. WE ALL WENT TO BED. AT 3:15 AM WE WERE AWAKENED BY NEIGHBORS SCREAMING OUR CAR WAS ON FIRE. IT HAD STARTED ON FIRE. NOT SURE WHY OR HOW, WHEN IT WAS RUNNING JUST FINE DURING THE DAY. THE WHOLE FRONT END WAS BURNT UP, THE TIRES WERE MELTED, IT WAS RUINED. THE FIRE SCORCHED PART OF THE HOUSE ON THE FRONT. IT WAS PARKED IN FRONT OF THE GARAGE AND MELTED AWAY SOME OF THE SIDING AND THE DOOR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10469385August 6, 2012
ENGINE
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT OIL LEAKED ONTO THE BRAKE PRESSURE SWITCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 190,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10459118May 21, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT VIEWED NHTSA CAMPAIGN ID NUMBER: 97V171000, POWER TRAIN, AUTOMATIC TRANSMISSION, GEAR POSITION INDICATION (PRNDL) AND STATED THE VEHICLE WOULD NOT PROPERLY SHIFT INTO PARK GEAR. WHEN SHE TRIED TO SHIFT INTO PARK, THE VEHICLE WOULD ROLL. SHE HAD TO APPLY THE BRAKE PEDAL, SHIFT INTO NEUTRAL GEAR, GET OUT OF THE VEHICLE AND PUSH IT BACK INTO THE DRIVEWAY WHILE FORCING THE GEAR INTO PARK. WHEN SHE TRIED TO START THE VEHICLE IT FAILED TO START UNLESS IT WAS IN NEUTRAL GEAR. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED AND STATED THERE WERE NO RECALLS. THE MANUFACTURER WAS NOTIFIED AND STATED THEY WOULD DOCUMENT THE CALL; OTHERWISE, THERE WAS NOTHING THEY COULD DO. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451978March 16, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHENEVER THE CONTACT DROVE THE VEHICLE HE NOTICED THAT THE DASHBOARD PANEL OCCASIONALLY FAILED TO FUNCTION. THE VEHICLE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450453March 6, 2012
VEHICLE SPEED CONTROL
ON 03/05/2012, MY FORD EXPEDITION EXEMPLIFIED SUDDEN ACCELERATION UPON IGNITION. THE TRUCK STARTED AND, IMMEDIATELY, ACCELERATED WITH EXTREME RPM. THE TRANSMISSION WAS IN THE PARKED GEAR BUT THE TRUCK GUNNED FORWARD EXPLOSIVELY. THE INCIDENT OCCURRED IN THE PARKING LOT OF MY JOB AT THE END OF MY SHIFT. THE TRUCK ROCKETED FORWARD ABOUT 60 FEET THEN COLLIDED WITH A BRICK, SIX FEET HIGH RETAINING WALL. THE FRONT BUMPER OF THE EXPEDITION WAS ABOUT FOUR FEET FROM A GROUND-LEVEL POWER TRANSFORMER. THE RETAINING WALL WAS DESIGNED TO PREVENT DAMAGE TO THE TRANSFORMER. I'VE SUFFERED NECK AND BACK INJURIES AND WAS HOSPITALIZED. THE TRUCK SUSTAINED SIGNIFICANT FRONT END AND UNDER CARRIAGE DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10450242March 5, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SUSPENSION
THIS ISSUE WAS AT NIGHT WHILE DRIVING THE HEADLIGHT TO SEE AT NIGHT HAD TURNED OFF AT A 35 MPH SPEED NO BUMPS NO TURN JUST DRIVING STRAIGHT. THIS IS A SERIOUS ISSUE, YOU USE YOUR LIGHTS FOR NIGHT AND YOUR ARE LEFT WITH NO LIGHTS, AS A RESULT FOR THIS HUGE PROBLEM I RECEIVED A TICKET THAT IS HOW I FOUND OUT MY LIGHTS WERE NOT WORKING. THE HEADLIGHTS FUSES, MODULE COMPONENTS, WIRING WERE CHECKED NO ISSUES THERE, AS FOR ALL OTHER LIGHTS EXAMPLE EMERGENCY LIGHTS, REAR LIGHTS INTERIOR LIGHTS ARE FUNCTIONING. BUT AS THE ELECTRICIAN FOUND THE DIRECTIONAL SWITCH COMBO WAS BURNED LEFT WITH A WHITE SHADOW IN ONE AREA IT WAS REPLACED, AND NOW FUNCTIONING. AS FOR THE SUSPENSION NOT FUNCTIONING PROPERLY IS THIS AN ISSUE THAT HAS NOT BEEN ABLE TO BE RESOLVED. I HAVE TAKEN IT TO DIFFERENT SHOPS AND THERE IS NO AIR LEAKAGE IN THE SUSPENSION PUMP AND OTHER AREAS THAT ARE LINKED WITH THE SUSPENSION. THE SUSPENSION PUMP STILL REPEATEDLY PUMP AIR EVERY 45-60 MINUTES WHICH IT'S FINE, BUT NOT WHEN THE VEHICLE BOUNCES VERY VIGOROUSLY FOR 15 MINUTES OR MORE TILL IT ACTIVATES THE SUSPENSION TO PUMP AIR. WHEN THE SUSPENSION IS DOWN THE STEERING WHEEL FUNCTIONS DIFFERENT AS THE BOUNCING MAKES IT HARD TO DRIVE AT A CERTAIN SPEED, NOT SAFE BUT MANAGEABLE IN THE MEAN WHILE. DURING THIS TIME I'M NOT APPRECIATING THE QUALITY OF MY EXPEDITION COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449454February 27, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING AT APPROXIMATELY AT 35 MPH, THE CONTACT WAS PULLED OVER BY A POLICE OFFICER BECAUSE THE HEADLIGHTS WERE NOT FUNCTIONING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT INSPECTED THE VEHICLE AND DID NOT NOTICE A FAILURE WITH THE FUSES OR THE RELAY. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442635January 6, 2012
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLED IN THE DRIVEWAY, HE NOTICED THAT THE EXTERIOR AND INTERIOR LIGHTS WERE FLASHING, THE STEREO WOULD TURN ON AND OFF, AND THE DOOR LOCKS WOULD LOCK AND UNLOCK. THE CONTACT UNPLUGGED THE BATTERY AND THE VEHICLE OPERATED AS NORMAL. IN ADDITION, THE CONTACT STATED THAT THE TRANSMISSION COMPLETELY FAILED AND THE CONTACT NOTICED WATER LEAKING IN FROM THE WINDSHIELD ONTO THE DASHBOARD. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND CURRENT MILEAGE WAS 197,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439189December 9, 2011
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
WHILE DRIVING ON A EXPRESSWAY TRAVELING AT 55MPH, MY WIFE FELT A THUMPING AND HEARD NOISE COMING FROM UNDER THE TRUCK. WHEN I LOOKED UNDERNEATH, I NOTICED 2 HOLES PUNCHED THROUGH THE BACKING PLATE OF THE REAR BRAKES ON THE DRIVERS SIDE. I PULLED THE WHEEL AND THE ROTOR OFF AND THE PARKING BRAKE SHOES AND HARDWARE FELL OUT ONTO THE GROUND. AFTER TALKING TO A FORD DEALERSHIP I LEARNED THAT THIS IS A COMMON PROBLEM WITH EXPEDITIONS. I RESEARCHED IT ON LINE AND FOUND OTHER REPORTS OF THE SAME ISSUE INCLUDING SOME INSTANCES OF WHEELS LOCKING UP. THIS COULD CAUSE SERIOUS ACCIDENTS. WHY HAS FORD NOT ISSUED A RECALL? I HAVE ALSO HAD 2 LEAKING EXHAUST MANIFOLD GASKETS THAT I AM TOLD IS ALSO COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438549December 5, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WITH THE WINDSHIELD WIPERS ACTIVATED AND SUDDENLY WITHOUT WARNING THE WINDSHIELD WIPERS FAILED TO FUNCTION. IN ADDITION, THE ENTIRE ELECTRICAL SYSTEM FAILED WITH A STRONG BURNING ODOR EMITTING INSIDE OF THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THERE WAS WATER LEAKING INTO THE FUSE BOX AS A RESULT IT CAUSED A SHORTAGE WITHIN THE GEM MODULE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10430759October 19, 2011
FUEL SYSTEM, GASOLINE
I PULLED UP TO MY HOUSE AND AFTER EXITING THE VEHICLE IT BEGAN SMOKING THEN CAUGHT A FIRE UNDER HOOD. FIRE WAS PUT OUT WITH WATER HOSE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10430645October 18, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, A LOUD BANGING NOISE WAS HEARD AND THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TOWED HOME AND THE CONTACT NOTICED THAT ONE OF THE SPARK PLUGS FRACTURED AND DESTROYED THE MOTOR. THE MOTOR AND SPARK PLUGS WERE REPLACED. THE FAILURE HAD SINCE RECURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430545October 17, 2011
STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE FUEL TANK STRAPS FRACTURED AS A RESULT OF CORROSION. THE CONTACT MENTIONED THAT THE FRAME ON THE DRIVER SIDE WAS ALSO AFFECTED BY CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER WHO VERIFIED THE FAILURE AND ADVISED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428855October 5, 2011
FUEL SYSTEM, GASOLINE
THE STRAPS HOLDING THE GAS TANK IN PLACE HAVE RUSTED OUT CAUSING THE GAS TANK TO SEPARATE FROM THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427532September 27, 2011
UNKNOWN OR OTHER
THE VEHICLE WAS PARKED IN THE DRIVE WAY AND CAUGHT FIRE AT 2 IN THE MORNING. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10425386September 14, 2011
SUSPENSION, SUSPENSION:REAR, POWER TRAIN:DRIVELINE:DRIVESHAFT
THE REAR LOWER TRAILING ARMS THAT HOLD THE REAR AXLE IN PLACE ARE MADE TOO THIN AND WITH CORROSION WILL FAIL. THIS WILL CAUSE THE REAR AXLE TO MOVE BACKWARD AND BREAK THE DRIVE SHAFT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419792August 17, 2011
STRUCTURE
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING 5 MPH OVER A SMALL BUMP IN THE ROAD, THE SPARE TIRE DETACHED FROM UNDERNEATH THE VEHICLE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE CABLE WHICH HELD THE SPARE TIRE IN PLACE FRACTURED DUE TO RUST. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE AND CURRENT MILEAGES WERE 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410630July 6, 2011
VEHICLE SPEED CONTROL
1997 FORD EXPEDITION SPONTANEOUSLY COMBUSTED IN TARGET PARKING LOT ABOUT 2 HRS AFTER THE DRIVER PARKED IT THERE AND WENT IN TO WORK. THE AFT AREA OF THE ENGINE COMPARTMENT, THE FRONT DRIVER AND PASSENGER SEATING AREA AND MOST OF THE BACK SEATS WERE MELTED AND BURNED. THE FIRE WAS PUT OUT BY DENVER FIRE DEPT. SOUNDS MUCH LIKE MANY INTERNET REPORTED ISSUES WITH "FORD EXPEDITION CRUISE CONTROL SWITCH FIRES". *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10410188July 1, 2011
VISIBILITY, VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, HE BEGAN TO ROLL THE FRONT PASSENGER SIDE WINDOW DOWN. WHILE ROLLING THE WINDOW DOWN, IT DROPPED DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE WINDOW DETACHED FROM ITS TRACK, ALLOWING IT TO DROP DOWN INTO THE DOOR PANEL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/01/11*LJ UPDATED 09/19/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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