Ford Expedition Complaints (2000)

890 consumer complaints on file.

#10063989March 27, 2004
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SPARK PLUG FAILURE AT 67,000 MILES, WELL BELOW MANUFACTURERS RECOMMENDATION OF 100K MILES. ALSO, SPARK PLUG COIL FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062099March 13, 2004
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
PARKING BRAKE FAILED CABLE SNAPPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060579March 6, 2004
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
AIR SUSPENSION COMPRESSOR KEEPS FAILING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061216March 3, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE ASSEMBLY FAILED, CAUSING THE SPARE TIRE TO COME UNATTACHED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055432March 3, 2004
VISIBILITY:GLASS, SIDE/REAR
BACK WINDOW SHATTERED WHILE THE VEHICLE WAS PARKED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058561February 20, 2004
SUSPENSION:FRONT
2000 FORD EXPEDITION, EDDIE BAUER CONCERN: FRONT STABILIZER LINK BOLTS APPEAR TO BE COUNTERFIT. THE BOLTS FAIL AT THE TOP CONNECTION TO THE STABILIZER BAR AT 62,000-65,000 MILES. THIS CREATES UNSAFE STEERING AND HANDLING UNDER MANY DRIVING CONDITIONS. THE HEAD OF THE BOLT SHEARS OFF. THE OEM BOLT DOES NOT MEET THE STRENGTH REQUIREMENTS FOR THIS VEHICLE. REPLACEMENT BOLTS CONTAINED IN THE LINK KITS FROM FORD ARE NOT THE SAME. THE BOLTS ARE GALVANIZED AND APPEAR TO BE IMPERIAL (BRITISH) STANDARD VICE METRIC. THE LOCAL FORD DEALER WHERE I PURCHASED THE NEW LINK KITS SAYS THAT THEY DISCOVER MANY SUCH FAILURES AND SELL MANY REPLACEMENT KITS FOR THIS VEHICLE. THESE BOLTS ARE LIFETIME ITEMS. THEY SHOULD NEVER FAIL. THE RESULTS COULD BE CATASTROPHIC. I HAVE THE REMAINDER OF THE ASSEMBLY THAT RECENTLY FAILED. THE OTHER SIDE FAILED LAST SPRING AND THE ASSEMBLY FELL OFF COMPLETELY. I WOULD LIKE TO SEND THAT PARTS THAT I HAVE TO YOUR RESEARCH GROUP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053634February 19, 2004
ELECTRICAL SYSTEM:IGNITION
THE IGNITION COIL FAILED TWICE WHICH RESULTED IN A SUDDEN LOSS OF POWER WHILE DRIVING 70 MPH. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DETERMINED THAT THE IGNITION COIL SPRINGS WERE DEFECTIVE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057053February 12, 2004
AIR BAGS
THE AIRBAG INDICATOR LIGHT WHEN ON AND ACCORDING TO MANUAL IT SAID TO BRING IT IN TO THE DEALER. THEY CHECK IT OUT AND FOUND THAT IT WAS A SIDE IMPACT AIRBAG SENSOR. THIS CAR DOES NOT HAVE A HAVE A SIDE IMPACT BAG. WE WERE INFORMED THAT EVEN THOUGH WE DONT HAVE SIDE BAG, THE FRONT BAGS WOULD NOT WORK BECAUSE OF THE WAY FORD PROGRAMMED THE AIRBAGS. I SEARCHED THE INTERNET AND FOUND SEVERAL OTHERS WITH THE SAME PROBLEM WITH THEIR AIR BAG INDICTOR LIGHT. I BELIEVE THIS FALSE INDICTOR COULD BE FATAL IF NOT RELSOVED IN A TIMING MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056996February 11, 2004
ELECTRICAL SYSTEM:IGNITION
2000 FORD EXPEDTION 4.6, IGNITION COILS FAILING, DANGEROUS TO DRIVE. FORD KNOWS IT IS A DESIGN PROBLEM, FORD DEALERS NOT WARRANTEEING OR REPLACING THE PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057820February 10, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT HIGHWAY SPEEDS DRIVER HEARD A LOUD NOISE, AND ENGINE BEGAN TO SHAKE. CONSUMER PULLED OVER AND PARKED. VEHICLE WAS TOWED TO DEALER. THE DEALER REPLACED THE SPARK PLUGS AND CYLINDER HEADS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056623February 5, 2004
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
HEADLIGHT DIMMER SWITCH DEFECT CAUSES HEADLIGHTS TO GO OFF UNEXPECTEDLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056464February 3, 2004
SUSPENSION:FRONT
2000 FORD EXPEDITION ANTI SWAY BAR LINK BROKEN ON LEFT SIDE. THE SWAY BAR IS NOW HANGING LOOSE ON THAT SIDE. MY BOYFRIEND HEARD POPPING NOISES COMING FROM THE LEFT FRONT SIDE AND FOUND THE ANTI SWAY BAR BROKEN LOOSE. HE HIT A PUDDLE AT ABOUT 45 MPH AND NEARLY LOST CONTROL OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054802January 24, 2004
ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG BLEW OUT WITH NO WARNING, BEFORE RECOMMENDED TIME TO BE REPLACED. THREADS ARE STRIPPED, HEAD ALONG WITH RELATED COMPONENTS NEEDS TO BE REPLACED. SPARKS WERE OBSERVED DIRECTLY AT FUEL INTAKE WHERE FUEL VAPORS WERE AT CONSIDERABLE DANGER OF BEING IGNITED. VEHICLE COULD HAVE EXPLODED WITH AN ENTIRE FAMILY INCLUDING 3 YOUNG CHILDREN RIDING IN VEHICLE AT TIME OF INCIDENT . *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054557January 20, 2004
EQUIPMENT, WHEELS
SPARE TIRE WINCH CABLE SNAPPED CAUSING SPARE TIRE TO DETACH AND BOUNCE AWAY BEHIND THE CAR WHILE DRIVING. NOBODY WAS HURT IN THIS INCIDENT, BUT I BELIEVE THIS IS A MAJOR SAFETY DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069007January 15, 2004
UNKNOWN OR OTHER
NOTICED PEELING, FLAKING PAINT ON HOOD. REPORTED TO DEALER (REGENCY FORD, METAIRIE, LA) ON APRIL 23, 2003. EVENTHOUGH IT APPEAR TO BE A MANUFACTURERS DEFECT, THEY WOULD NOT ASSUME RESPONSIBILITY BECAUSE VEHICLE WAS NOT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053944January 13, 2004
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:HOOD:LATCH, VISIBILITY:WINDSHIELD WIPER/WASHER
PROBLEMS UNLOCKING VEHICLE'S REAR DRIVER SIDE DOOR, REAR WIPER MECHANISM, HOOD LATCH.*MR REAR DRIVER SIDE CAN ONLY BE OPENED FROM THE OUTSIDE. HOOD LATCH UNDER THE STEERING WHEEL IS DIFFICULT TO RELEASE WITHOUT GREAT DIFFICULTY. REAR WIPER ON TAIL-GATE DOOR MALFUNCTIONED. DEALER WOULDN'T REPAIR VEHICLE BECAUSE WARRANTY EXPIRED. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052689January 8, 2004
VEHICLE SPEED CONTROL
ON THE MORNING OF 6 JAN 2004, MY KIDS AND I WERE ON A ROUTINE TRIP TO THE GYM. THIS GYM IS ONLY A FEW MILES FROM OUR HOME. OUR 2000 FORD EXPEDITION WOULD NOT ACCELERATE AND STAYED AT 30 MPH EVEN THOUGH I DID NOT HAVE THE CRUISE CONTROL ON. WHEN I TRIED TO STOP AT SEVERAL RESIDENTIAL STOP SIGNS NEAR THE GYM, THE EXPEDITION WOULD NOT BRAKE AND PROCEEDED TO RUN THROUGH THE STOP SIGNS. THE EXPEDITION WOULD NOT STOP AND STAYED STUCK ON 30 MPH. I CALLED 911 FOR ASSISTANCE. THE OPERATOR TOLD ME TO PUT MY PARKING BRAKE ON, AND I DID. WHEN THIS ACTION DID NOT STOP THE CAR, SHE SUGGESTED THAT I SHIFT TO A LOWER GEAR. I DID, AND STILL THE EXPEDITION WOULD NOT STOP. I HAD TO DRIVE DOWN A STEEP HILL WITHOUT THE PROTECTION OF BRAKES. AT THE BOTTOM OF THE HILL WAS A TRAFFIC LIGHT AT AN INTERSECTION. I COULD NOT STOP OR SLOW DOWN. I HAD TO TURN RIGHT GOING STILL 30 MPH. I COULD ONLY HONK MY HORN TO CALL THE ATTENTION OF ONCOMING CARS TO THE FACT THAT I WAS COMING AND THAT I COULD NOT STOP. AFTER MAKING THE RIGHT TURN, THE OPERATOR ASKED ME IF WE WERE SLOWING DOWN AT ALL. I REPLIED NO AND THAT THE EXPEDITION REMAINED AT 30 MPH AND WAS NOT SLOWING DOWN. ABOUT ONE MINUTE AFTER HER QUESTION, JUST LIKE THAT, THE CAR SLOWED DOWN AND STOPPED. THE EAST PEORIA POLICE OFFICERS (WHO BY THIS TIME WERE ON THE SCENE) TOLD ME TO PUT THE CAR IN PARK AND I DID. THEY DROVE THE EXPEDITION TO THE SIDE OF THE STREET FOR ME. IT WAS THE SINGLE MOST TERRIFYING MOMENT OF MY LIFE. AFTER THE INCIDENT TWO SEPARATE MECHANICS FROM TWO DIFFERENT BUSINESSES CONCLUDED THAT THE BRAKES WERE FINE. MY HUSBAND HAS CONTACTED FORD AND THE LOCAL DEALERSHIP. BOTH HAVE DENIED KNOWING OF ANY SUCH PREVIOUS INCIDENTS (WHICH ARE CLEARLY DOCUMENTED IN THIS FORUM). AS OF TODAY, FORD HAS TAKEN NEITHER RESPONSIBILITY OR ACTION. THE DEALERSHIP HAS DISCONNECTED THE CRUISE CONTROL AND WILL KEEP IT NEXT WEEK FOR A COUPLE OF DAYS TO RUN DIAGNOSTIC TESTING ON IT. COMPLAINT BY CRISTINA PATE, EAST PEORIA, IL *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052392January 5, 2004
ELECTRICAL SYSTEM
SPARK PLUG BLEW OUT WITH NO WARNING AND BEFORE RECOMMENDED TIME THEY WERE TO BE REPLACED. THREADS WERE STRIPPED. HEAD ALONG WITH RELATED COMPONENTS HAVE TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051199December 28, 2003
ELECTRICAL SYSTEM
WE PARKED OUR 2000 FORD EXPEDITION XLT IN FRONT OF OUR HOUSE AFTER DRIVING IT APPROXIMATELY 45 MILES TOWING OUR BOAT. WE ARRIVED AT OUR HOUSE AROUND 9:15PM. AT AROUND 10:30PM, MY NEIGHBOR KNOCKED ON MY DOOR AND TOLD ME THAT MY CAR WAS ON FIRE. FLAMES WERE COMING OUT FROM UNDER THE HOOD AND THE LEFT-FRONT TIRE WAS ON FIRE. 2 NEIGHBORS AND I SPRAYED THE VEHICLE WITH GARDEN HOSES UNTIL THE FIRE DEPARTMENT ARRIVED. THEY HAD TO RIP THE HOOD OFF THE VEHICLE IN ORDER TO PUT THE FIRE OUT. AFTER INSPECTING THE BURN DAMAGE, THE FIREMAN INDICATED THAT THE FIRE STARTED ON TOP OF THE ENGINE AND WAS PROBABLY DUE TO AN ELECTRICAL FAILURE. HE ALSO STATED THERE WAS NO SIGN OF MALICIOUS ACTIVITY. THE ADJUSTER WILL NOT COME OUT UNTIL MONDAY, BUT THE FIREMAN INDICATED THAT IT WOULD MOST LIKELY BE TOTALLED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10052004December 24, 2003
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
WITHOUT WARNING SPARE TIRE ASSEMBLY FAILED, CAUSING THE SPARE TIRE TO COME UNATTACHED FROM THE ASSEMBLY. DRIVER PULLED THE VEHICLE OVER TO GET THE SPARE TIRE FROM OUT OF THE STREET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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