Ford Expedition Complaints (1999)

946 consumer complaints on file.

#767268September 17, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER
ENGINE CHECK LIGHT HAS BEEN ON FOR SEVERAL MONTHS. WHEN I CONTACTED BIRD-KULGEN FORD, WES TOLD ME IT WAS AN EMMISSION PROBLEM AND A COMPUTER CHECK WOULD NEED TO BE DONE. IT WAS AND THE COMPUTER COULD NOT FIND THE PROBLEM... NOW THEY ARE IN TRIAL AND ERROR AND LABOR INTENSIVE TIME...JUST BEGAN TODAY BUT OTHERS MAY BE HAVING THE SAME PROBLEM, SO I WROTE TO YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767214September 16, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
I PURCHASED THIS VEHICLE ON 9/8/2002. I HAVE HAD A PROBLEM WITH THE WINDSHIELD WIPERS COMING ON WHILE RIDING DOWN THE ROAD, AND ALSO WHEN I TURN ON THE TURN SIGNALS. IT IS VERY EMBARRASING WHEN OTHER PEOPLE ARE LOOKING AT THIS HAPPENING TO A DRY WINDSHIELD. I HAD IT IN THE SHOP ON 9/13/2002 AND I WAS TOLD THAT THE MACHINE DID NOT DIAGNOSE A PROBLEM AND TO KEEP DRIVING IT UNTIL THE WIPER COMPLETELY STOP>AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567408September 10, 2002
TIRES:TREAD/BELT
AFTER READING A LOCAL NEWSPAPER AND READING ARTICLES THROUGH THE WEBSITE REGARDING THE RECALL OF CERTAIN TIRES DUE TO TREAD SEPARATION. THE CONSUMER WAS CONCERNED ABOUT THE TIRES ON HIS 99' FORD EXPEDITION (GRABBER AW P255 70 R16). THE COSUMER HAD SIMILAR TREAD SEPARATION PROBLEMS THAT EXISTED WITH THE TIRES ON THE VEHICLE.*SCC *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567329September 4, 2002
STRUCTURE, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING
THE CONSUMER WOULD HEAR A POPPING/RUMBLING NOISE WHENEVER THE VEHICLE WAS REVERSED OR IF THE STEERING WHEEL WAS TURNED TO THE LEFT OR RIGHT. CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER AND THEY THOUGHT THEY HAD FIXED THE PROBLEM, THE CONSUMER CONTINUED TO HEAR A NOISE AND NOTICED THAT THE FRONT TIRES WERE RAPIDLY WEARING DOWN. THE CONSUMER HAD GONE TO SEVERAL FORD DEALERS AND RECEIVED DIFFERENT CONFLICTING DIAGNOSES FROM THE SEVERAL SERVICE AREAS OF DIFFERENT FORD DEALERS, CONSUMER FEELS THERE IS A POSSIBLE DEFECT WITH THE VEHICLE, ALSO THERE WAS A NOISE COMING FROM THE REAR, DEALER REPLACED THE CLUTCHES IN THE REAR, THERE WAS A POPPING NOISE WHEN BACKING UP AND MAKING A TURN, DEALER LUBED THE STEERING, CONSUMER WAS ALOS INFORMED THAT LOWER BALL JOINTS WERE NEEDED.*SCC *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766613September 3, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
AGAIN, I AM NOT HAVING TO INSTALL ANOTHER TORQUE CONVERTER TOMORROW. MY ORIGINAL COMPLAINT TO YOU WAS FOR THE FIRST TORQUE CONVERTER INSTALLED WHILE THE CAR WAS STILL UNDER WARRANTY. MY ORIGINAL COMPLAINT HAS ALL THE NECESSARY INFORMATION CONCERNING THIS CAR. WHAT DO I HAVE TO DO TO GET SOME KIND OF FEEDBACK OR INFORMATION FROM SOMEONE THAT CAN INFORM ME OF MY OPTIONS ON SEEING THAT FORD IS DOING SOMETHING ABOUT THIS?I AM STUCK WITH A CAR THAT HAS NO TRADE-IN VALUE( WORD IS OUT ON THESE CARS) AND CANNOT AFFORD ANOTHER AUTOMOBILE WITHOUT A DESCENT TRADE-IN. I AM STUCK WITH THIS FORD LEMON....CAN YOU NOT CONTACT ME VIA E-MAIL AND AT LEAST LET ME KNOW THAT YOU HAVE RECEIVED MY COMPLAINT? I WOULD DEEPLY APPRECIATE IT AND I WOULD DO IT FOR YOU. NO ONE DESERVES THIS TROUBLE AND NO DESERVES TO LOSE THE TIME AND MONEY I HAVE INVESTED IN THIS AUTOMOBILE. PLEASE, PLEASE HELP. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017434August 28, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
SHIFT CABLE BROKE IN HALF, CAUSING VEHICLE NOT TO SHIFT FROM PARK TO REVERSE.*AK*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017435August 28, 2002
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
EMERGENCY PARKING BRAKE CABLE AT LEFT REAR TIRE BROKE, CAUSING THE EMERGENCY PARKING BRAKE TO BECOME INOPERABLE. *AK DEALER COULD NOT FIND ANYTHING WRONG. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017358August 27, 2002
EXTERIOR LIGHTING:TURN SIGNAL
EXTERIOR MIRROR IS PEELING, CAUSING ALMOST ZERO VISIBILITY.*AK THE MANUFACTURER REFUSES TO REPAIR UNDER WARRANTY. THESE MIRRORS ARE HEATED WITH THE TURN SIGNALS EMBEDDED. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766180August 25, 2002
VEHICLE SPEED CONTROL, SUSPENSION
I WAS RETURNING FROM KANSAS CITY, MO. TO WOODBRIDGE, VA., TRAVELING ON I-70E AT THE 51 MM IN INDIANA. MY VEHICLE WAS SET ON CRUISE JUST UNDER 70 MPH. (69 MPH APPROX.) SUDDENLY I FELT A VIBRATION AND SOUND THAT RESEMBLED DRIVING OVER RUMBLE STRIPS! THERE ALSO WAS IMMEDIATE VIBRATION IN THE STEERING, THOUGH NO LOSS OF CONTROL. I WAS DRIVING IN THE SLOW LANE (#2), SO I GENTLY APPLIED BRAKES AND MOVED TO THE SHOULDER OF THE ROAD AND STOPPED. MY PASSENGER SIDE FRONT TIRE HAD COMPLETELY COME APART. THE TREAD HAD SEPARATED FROM THE CASING, AND THE SIDEWALL WAS CHEWED UP, EXPOSING THE WHITE PLYS UNDERNEATH! WHEN THE TIRE WAS REMOVED AND INSPECTED AT THE GARAGE THAT TOWED ME, A TEAR, THAT WENT FROM THE RIM STRAIGHT OUT TO WHERE THE CASING MEETS THE TREAD WAS FOUND. THERE WERE NO FOREIGN OBJECTS OR BUBBLES IN THE TIRE, NOR HAD I RUN OVER ANYTHING, AND THERE WAS NO DAMAGE TO THE RIM. THE TIRE HAD ABOUT 90% TREAD ON IT .THIS VEHICLE HAD JUST RECEIVED A MAINTENANCE CHECK AND SERVICING AT A FORD DEALERSHIP IN PITTSBURGH, PENNA. ON 10AUG02. THIS WAS A "MULTI POINT INSP."(INCLUDING TIRE ROTATION) I WAS TOLD THAT "ALL TIRES, BRAKES, ETC. WERE IN VERY GOOD CONDITION, REQUIRING NO MAINTENENCE BEYOND FLUID AND FILTER CHANGES THAT WERE BEING DONE AT THAT TIME. BASICALLY, I DON'T KNOW WHAT CAUSED THE TIRE TO THROW THE TREAD, (SEPARATE). I DO KNOW THAT THE VEHICLE WAS CHECKED BY THE MANUFACTURER'S DEALERSHIP, AND BASED ON THE INFORMATION THAT I HAVE SUPPLIED, AND THE RECENT PROBLEMS WITH FIRESTONE, AND NOW CONTINENETAL TIRES, MY WIFE, WHO WAS WITH ME, AS WELL AS MYSELF ARE EXTREMELY CONCERNED ABOUT OUR SAFETY WHEN TRAVELING AT HIGHWAY SPEEDS, AS WE OFTEN MAKE OUT OF STATE TRIPS. I WILL BE TAKING THE TIRE TO MY LOCAL DEALERSHIP TOMORROW 8/26/02, FOR THEIR EVALUATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765980August 21, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
STARTED MAKING VIBRATION SOUNDS( THOUGHT WAS ROAD NOISE). VIBRATION BECAME LOUDER AND I TOOK IT TO TRUSTED MECHANIC AT AAMCO WHO TOLD ME THAT THE FORD CAR I BOUGHT HAD PROBLEMS WITH THAT PARTICULAR TRANSMISSION AND THAT AN EXPENSIVE FLUID CALLED MERCHRON 5(VERY EXPENSIVE FLUID) WAS TO BE PUT INTO THEM. THIS DIDNOT WORK AS MY TORQUE CONVERTOR NEEDED REPLACING. THE GENTLEMAN AT AAMCO CALLED AN OUT OF AREA FORD DEALER AND TOLD THEM THAT THE MILEAGE WAS TOO LOW AND THE CAR TO EXPENSIVE FOR THESE KIND OF TROUBLES. THIS DEALER REPLACED TORQUE CONVERTOR UNDER WARRANTY, BUT IT IS DOING IT AGAIN. AS YOU CAN SEE, THE MILEAGE AT WHICH IT WAS FIRST REPAIRED (37000) UNTIL NOW(48000), ONLY MEANS THAT I WILL CONTINUE TO HAVE THIS PROBLEM EVERY 10 OR 11K MILES. THIS WAS MY FIRST MAJOR PROBLEM BUT IN THE PAST, THIS CAR HAS SHUT DOWN COMPLETELY, NOT REGISTERED ANY OIL AND BECAUSE IT IS A SOUTHERN COMFORT LIMITED EDITION MODEL IT HAS A TV-VCR COMBO THAT WORKED FOR A FEW MONTHS AND IT WENT OUT. I HAVE YET TO FIND A REPAIR PERSON FOR THIS PROBLEM. FORD KNEW OF THIS TRANSMISSION PROBLEM AND TRIED TO COVER IT UP. I DO NOT WISH TO CONTINUE TRAVELING LONG DISTANCES TO FIND AN HONEST FORD REPAIR DEALERSHIP WHEN THIS CAR IS NOTHING BUT A LEMON. THANK YOU FOR YOUR TIME AND ANY HELP YOU MIGHT GIVE ME. FORD IS RIPPING OFF THOUSANDS OF CONSUMERS( THEY ARE ON THE INTERNET) AND THEY SHOULD BE STOPPED AND PUT COMPLETELY OUT OF BUSINESS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765141August 3, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
BOTH DRIVER AND PASSENGER MIRRORS HAVE REFLECTIVE COATING PEALING OFF THE MIRRORS CAUSING SOME DISTORTION IN THE MIRROR WHEN SUNLIGHT REFLECT IN MIRRORS. MANUFACTURE CONTACTED AND REFFERED BACK TO REGIONAL WARRANTY SERVICE. CAR MILAGE BEYOND WARRANTY WOULD ONLY COVER PORTION OF REPLACEMENT COST. REJECT OFFER FROM REGIONAL. MY OPINION A SAFTEY ITEM DUE TO MANUFACTURING FLAW SHOULD BE CHARGED TO MANUFACTURE. REJECTION OF THIS DEAL MAY CAUSE THE FULL COST TO BE TO ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014636July 24, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER PLACING VEHICLE INTO PARK AND WITHOUT ANY INDICATION VEHICLE JUMPED OUT OF GEAR AN RAN INTO CONSUMER'S HOME. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8014646July 24, 2002
SUSPENSION:REAR
"SWAY BAR BOLTS" THAT CONNECT WHEEL TO FRAME ARE MISSING ON BOTH DRIVER AND PASSENGER FRONT WHEELS. CONSUMER HEARD NOISE WITH TIRES AND INSPECTED VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764622July 23, 2002
SUSPENSION:FRONT:STABILIZER BAR, STEERING:LINKAGES:TIE ROD ASSEMBLY
TRAVELING APPROX. 25 MILES PER HOUR, VEHICLE STEERING FAILED DUE TO BROKEN TIE ROD ON FRONT PASSENGER SIDE AND BROKEN STABILIZER BAR ON DRIVER SIDE. VEHICLE HAD BEEN AT DEALERS TWICE IN PREVIOUS WEEK FOR ALL 4 TIRES TO BE BALANCED AND FOR STEERING VIBRATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014078July 17, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
BOTH EXTERIOR MIRRORS ARE DISTORTED AND CAUSE SEVERE VISIBILITY PROBLEMS. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013912July 15, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
FROM BOTH REAR VIEW MIRRORS REFLECTION IS COMING OFF, LEAVING MIRRORS BLACK. UNABLE TO SEE OUT OFF THEM. DEALER CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763795July 3, 2002
ELECTRICAL SYSTEM:IGNITION
THE ENGINE STARTS NORMALLY AFTER THE KEY IS TURNED BUT DIES WHEN I SHIFT INTO GEAR. AFTER THE FIRST FAILURE, THE TRUCK WAS TOWED TO THE DEALER WHO PERFORMED DIAGNOSTICS. THE TESTS DID NOT SHOW ANY ABNORMALITIES. I WAS TOLD THAT THEY COULD NOT IDENTIFY THE FAULTY PART THEREFORE COULD NOT REPLACE ANYTHING. THEY SAID IT COULD JUST BE A FLUKE AND MIGHT NEVER HAPPEN AGAIN. THIS WAS WHILE THE TRUCK WAS UNDER MANUFACTURER'S WARRANTY. THE SECOND FAILURE OCCURED TWO DAYS AGO, APPROX. 6 MONTHS AFTER THE FIRST INCIDENT. I WAS EVENTUALLY ABLE TO GET THE VEHICLE STARTED ON MY OWN AND DROVE STRAIGHT TO THE DEALER. AGAIN, THEY WERE UNABLE TO FIND ANY FAULTY PARTS. THE VEHICLE IS NOW OUT OF MANUFACTURER WARRENTY BUT IS UNDER AN EXTENDED WARRANTY. HOWEVER, THE REPAIR SHOP SAID THAT THEY COULD NOT JUST START REPLACING PARTS WITHOUT A CLEAR CUT DIAGNOSTIC BECASUE THE INSURER WOULD NOT PAY. I AM NOW AFRAID TO DRIVE THE VEHICLE ANY DISTANCE FROM MY HOME OR OFFICE IN CASE THE DEFECT STALLS THE CAR AGAIN OR MANIFESTS ITSELF IN SOME OTHER, MORE DESTRUCTIVE WAY. I CANCELLED MY TRIP FOR THE FOURTH OF JULY AND AM WAITING ON A DEALER CALL BACK. I AM ASSUMING THIS IS A GLITCH IN A COMPUTER CHIP OR SOMETHING RELATIVELY MINOR, BUT DIFFICULT TO FIND. HOWEVER, THE PROBLEM IS A MAJOR ONE IN MY LIFE AS I DO NOT FEEL SAFE DRIVING THIS VEHICLE. THE DEALER HAS BEEN RESPONSIVE AND IS RESEARCHING THE PROBLEM. I DO NOT KNOW IF THEY HAVE ACCESS TO A DATA BASE OF OTHER EXPEDITION/F110 OWNERS WHO MAY HAVE HAD THIS SAME PROBLEM, SO I AM TRYING TO DISTRIBUTE MY INFORMATION TO A CENTRAL ORGANIZATION THAT MIGHT BE ABLE TO RECOGNIZE A PATTERN OF FAILURE AND IDENTIFY IT'S CAUSE. THE VEHICLE HAS BEEN MAINTAINED PER THE MANUFACTURER'S RECOMMENDATIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763379June 24, 2002
ENGINE AND ENGINE COOLING:ENGINE
IS FORD TRYING TO RECOVER MONEY FROM THE EXPLORER/FIRESTONE TRAGEDY OR WHAT? YOU WOULD THINK THAT THEY WOULD HAVE LEARNED. IT IS SHAMEFUL THAT A HIGH DOLLAR VEHICLE LIKE THE EXPEDITION HAS BECOME A HIGH MAINTENANCE LIABILITY. WE HAVE REPAIRED THIS GASKET VALVE COVER THREE TIMES AT $1800.00 EACH. IT IS EMBARRASSING TO DRIVE SUCH A NICE VEHICLE THAT IS POLLUTING THE AIR WITH OIL SMELLS AND SMOKE. THE VEHICLES ARE SLUGGISH AND IT WILL NOT BE LONG BEFORE SOMEONE IS KILLED. I PRAY DAILY THAT IT IS NOT ME, MY CHILDREN AND FOSTER CHILDREN THAT I TRANSPORT FOR MY JOB. MY LOCAL COUNTY GOVERNMENT HAS PURCHASED A FLEET OF EXPEDITIONS AND EACH ONE HAS BEEN REPAIRED AT LEAST ONCE. COME ON FORD STEP UP TO THE PLATE. A OUNCE OF PREVENTION IS WORTH A POUND OF CURE. MY GRANDFATHER HATED FORD PRODUCTS AND STATED THAT FORD MEANT FOUND ON ROAD DEAD. UNFORTUNATELY NOW THE CUSTOMERS ARE THE ONES THAT ARE FOUND ON ROAD DEAD BECAUSE OF FAULTY EQUIPMENT AND THE LACK OF REGARD FOR THE COMMON CITIZEN. WHAT ARE YOU WAITING FOR MY CAR TO BURST INTO FLAMES AND MY KIDS ARE SCARED THAT I CAN'T GET THEM OUT OF THE THIRD ROW SEATBELTS BEFORE THEY PARISH IN A BURNING VEHICLE. I AM A SOCIAL WORKER WITH A DEMANDING SCHEDULE AND A MODEST SALARY AND I CAN'T AFFORD THE REPAIRS. SO MANY ABUSES AND NEGLECTED CHILDREN LIVES DEPEND ON ME AND ALL I AM ASKING IS THAT I HAVE A VEHICLE THAT I CAN DEPEND ON TO GET ME THERE. DO THE RIGHT THING. RECALL!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763057June 13, 2002
POWER TRAIN:DRIVELINE:DRIVESHAFT
VIBRATING FEELS LIKE FROM RR RIGHT SIDE, AT SPEEDS OF 50-60 MPH, DRIVESHAFT REPLACED 2 TIMES, FIXED SLIPPED YOKE 1 TIME, UNIVERSAL REPLACED BY PRIVATE GARAGE TRYING TO REPAIR PROBLEM AND FROD DEALER PAID FOR REPAIR BUT THIS DID NOT SOLVE PROBLEM. REAR TRANSFER CASE HAS BEGUN TO LEAK, FIXED ONCE IN FEB 2002 AND CURRENTLY BEING FIXED AGAIN. ODOMETER DOES NOT ALWAYS COME ON WINDSHIELD WIPERS HAVE BY THEMSELVES, BACK WIPER ONLY WHEN IT FEELS LIKE IT. ENGINE HAS IDLED ROUGH AND HAS STALLED AT VERY LOW COAST (WHEN PARKING) IN BOTH FORWARD AND REVERSE. DOOR AJAR SWITCH WOULD NOT COME ON OR GO OFF WHEN IT DID GO ON FOR LENGTH OF TRIP. IGNITION LOCK WOULD NOT LOCK,AND STICKS. RIGHT FRONT DOOR LOCK WOULD NOT UNLOCK. DRIVER WINDOW SLAMS WHEN GOING UP. CLUNKING NOISE WHEN SHIFTING INTO REVERSE.TICKING ENGINE NOISE WHEN STARTING VEHICLE. MOST PROBLEMS HAVE BEEN SOLVED, BUT NOT THE VIBRATING IN REAR END. THIS HAS EXISTED FROM THE TIME WE BOUGHT THE TRUCK, WE HAVE BEEN TO 2 DIFFERENT DEALERSHIPS, HAVE BEEN TOLD SLIPPED YOKE, DRIVESHAFT LOOSE, DRIVESHAFT UNBALANCED, AND NOW THE TIRES HAD DEBRIS IN THEM, IN WHICH THEY HAD A PUT ON A MONTH PRIOR TO IT BEING BACK IN THEIR GARAGE FOR THE VIBRATING. FORD OUGHTA BE ASHAMED OF THEMSELVES FOR DOING THIS AND CAUSING THIS KIND OF STRESS. I HAVE 3 YEARS LEFT TO PAY ON THIS VEHICLE AND HAVE BEEN THROUGH ALMOST EVERYTHING WITH IT, NOW THAT THE WARRANTY IS UP I GET TO PAY FOR THE SAME REPAIRS HAPPENING OVER AND OVER AGAIN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011473June 11, 2002
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET NEEDS REPLACING. HEADGASKET IS LEAKING OIL. DEALER STATED THERE WAS NO RECALL. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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