Ford Expedition Complaints (2000)

890 consumer complaints on file.

#10090186September 1, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING VEHICLE STALLED. VEHICLE RAN VERY ROUGH. ALSO, HESITATED AS IF DIDN'T HAVE FUEL IN IT. THEN IT LOST POWER. THIS WAS AN INTERMITTENT ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090162August 31, 2004
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THIS CAUSED THE DRIVER TO SUSTAIN MAJOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAD NOT BEEN DETERMINED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10088922August 31, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION
PRIOR TO THE REPLACEMENT OF THE ORIGINAL TIRES PURCHASED ON THE VEHICLE DUE TO THE SAFETY RECALL OF TIRES, I HAD NO APPARENT PROBLEMS WITH MY TRANSMISSION OR REAR SUSPENSION. IMMEDIATELY FOLLOWING THE TIRE REPLACEMENT I NOTICED A SCRUBBING OR DRAGGING NOISE. THE VEHICLE WAS IMMEDIATELY RETURNED TO THE FORD DEALERSHIP AND QUESTIONED AS TO WHY THE VEHICLE WAS NOW MAKING A NOISE THAT WAS NOT THERE BEFORE. I WAS TOLD THAT THE TIRES WERE A LITTLE LARGER THAN THE ORIGINAL ONES AND THAT THE NOISE WOULD SUBSIDE. THE NOISE DID NOT. THE VEHICLE WAS TAKEN BACK AGAIN AND I ASKED WHAT WAS WRONG WITH THE EXPEDITION BECAUSE THE NOISE WAS VERY ANNOYING AND APPEARED TO GET WORST. I WAS WORRIED THAT THE REAR SUSPENSION WAS HAVING PROBLEMS. THE EXPEDITION WAS PLACED ON THE RACK AND EXAMINED BY THE SAME FORD DEALERSHIP, I WAS TOLD THAT THERE WAS NOTHING WRONG. THE NOISE CONTINUED AND THEN THE TRANSMISSION BEGAN TO EXPERIENCE PROBLEMS. WE TOOK THE TRANSMISSION TO HAVE IT FLUSHED AND THEN STARTED EXPERIENCING INCREASED PROBLEMS ALMOST IMMEDIATELY AFTER HAVING IT FLUSHED. SO MUCH SO THAT IT WAS RETURNED TO THE SERVICE DEPARTMENT THE SAME DAY BECAUSE WE THOUGHT MAYBE THEY HAD FORGOTTEN TO PUT SOMETHING BACK TOGETHER. WE WERE REFERRED TO A TRANSMISSION REPAIR SHOP TO CHECK. AT THAT TIME, THE TRANSMISSION SERVICE REPAIR MAN SAID THAT HE HAD NEVER SEEN ANYTHING LIKE IT ON HIS MACHINE. WHEN WE RETURNED HOME, WE NOTICED THAT THE PROBLEM APPEARED TO WORSEN SO WE DID NOT DRIVE THE EXP FOR ABOUT A MONTH HOPING THAT WE WOULD BE ABLE TO RESEARCH THE PROBLEM AND FIND SOMEONE ELSE WHO HAD EXPERIENCED AND FIXED IT. TO NO AVAIL, WE DID NOT. THE EXP WILL NOT EVEN MOVE ANYMORE. THESE PROBLEMS DID NOT OCCUR UNTIL THE TIRES WERE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088813August 30, 2004
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
SMELLED GASOLINE IN OUR GARAGE. DISCOVERED THAT THE PLASTIC SHIELD AROUND THE GAS TANK HAD RUBBED THROUGH BOTH THE SHIELD SURROUNDING THE GAS LINE AND THE GAS LINE ITSELF CAUSING THE SUV TO HAVE A GAS LEAK. DEALER TO REPLACE GAS LINE AND SHIELD. I WILL MAKE SURE TO GET BOTH THE SHIELD AND GASLINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086934August 16, 2004
ENGINE AND ENGINE COOLING
TOOK VEHICLE INTO DEALER FOR ONE PROBLEM, AND IT WAS DIAGNOSED WITH $4100 IN PROBLEMS INCLUDING A LEAKY HEAD GASKET (LEAKING ON RIGHT SIDE) AT 57,000 MILES. OUR MECHANIC TRIED "RAD SEAL" AS A TEMPORARY FIX FOR THE LEAK...STILL WAITING TO SEE IF IT WORKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087724August 11, 2004
TIRES, TIRES:TREAD/BELT
CONSUMER STATED THAT AFTER TAKING A TRIP VEHICLE VIBRATED AT HIGH SPEED. IT WAS DISCOVERED THAT ALL FOUR TIRES HAD CRACKS. THESE TIRES WERE PLACED ON THE VEHICLE AFTER THE FIRESTONE RECALL. THE DEALER STATED THAT THEY COULD NOT REPLACE THE TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082426July 22, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TOTAL TRANSMISSION FAILURE ON 2000 FORD EXPEDITION WITH 35,070 MILES ON IT. THE CAR CLUNKED AND HAD METAL ON METAL SOUND BEFORE COMING TO A STOP. CAR UNDRIVABLE AT THAT POINT. TOWED TO FORD DEALER AND DIAGNOSED WITH TOTAL TRANSMISSION FAILURE. COST TO REPLACE TRANSMISSION $2,600 - OUT OF WARRANTY BASED ON AGE OF CAR!! VERY UNHAPPY WITH FORD MOTOR COMPANY!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082399July 21, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHEN I TURNED ON IGNITION WIPERS STARTED TO OPERATE WITHOUT BEING TURNED ON. SMOKE BEGAN BLOWING FROM VENT AREA. I TURNED OFF IGNITION AND ALL ELECTRICAL. WIPERS AND WASHER FAILED TO OPERATE. WIPER MOTOR CONNECTOR CAUGHT FIRE AND BURNT OUT WIPER MOTOR. REPAIRED AT "RON BORTNICK FORD" UPPER MARLBORO MD. 20772. *LA
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10082171July 19, 2004
WHEELS
WHILE DRIVING BETWEEN 45 TO 50 MPH, CONSUMER HEAR NOISE COMING FROM THE REAR. CONSUMER WAS PULLING OUT THE ROAD, WHEN SUDDENLY THE REAR DRIVER SIDE WHEEL SEPARATED FROM THE VEHICLE AND ROLLED OVER A QUARTER OF MILE, ALL FIVE LUG NUTS SEPARATED FROM THE WHEEL. DEALER WAS NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074202July 19, 2004
STRUCTURE:BODY:DOOR, AIR BAGS
THE AIR BAG LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, THE AIR BAGS WERE INOPERATIVE, AND WOULDN'T DEPLOY WHEN NEEDED. *JB THE MANUFACTURER HAS BEEN CONTACTED BUT IS UNWILLING TO SEND A REPRESENTATIVE TO LOOK AT THE PROBLEM. THE CONSUMER ALSO SPOKE WITH THE DEALER ABOUT CORROSION ON THE DOORS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080952July 13, 2004
SUSPENSION:FRONT:STABILIZER BAR
THE FRONT SWAY BAR LINKAGE BOLTS RUSTED AND BROKE ON BOTH SIDES. I ONLY HAD 47K MILES ON MY VEHICLE. I NOTICED THE VEHICLE JERKED AFTER HITTING POT HOLES ALMOST BEING UNCONTROLLABLE IF I WAS NOT HOLDING ON THE STEERING WHEEL WITH BOTH HANDS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081688July 12, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE MAKING A RIGHT TURN IT FELT LIKE THE TRUCK WAS SKIPPING. CONSUMER THEN PULLED OF THE ROAD. UPON EXITING THE TRUCK CONSUMER NOTICED THAT 3 OF THE WHEELS WERE FACING FORWARD, AND THE RIGHT PASSENGER SIDE WHEEL WAS TURNED INWARDS. THE TRUCK WAS THEN TOWED TO DEALERSHIP BECAUSE IT WAS NOT DRIVABLE. DEALERSHIP INSPECTED THE STEERING LINKAGE, AND INDICATED THAT A TIE ROD HAD FALLEN OFF, AND THE OTHERS WERE LOOSE, ALL 4 TIE RODS NEED TO BE REPLACED. THEY ALSO HAD TO REPLACED THE LOWER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079491June 18, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING 75 MPH ACCELERATOR PEDAL BECOME STUCK, CAUSING VEHICLE TO TRAVEL AT HIGH SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078281June 15, 2004
TIRES:TREAD/BELT
I HAD A TIRE SEPARATION WHILE DRIVING 70 MPH. PLEASE SEE TIRE RECALL CAMPAIGN NUMBER BELOW. TIRE RECALL CAMPAIGN ID NUMBER 02T012000 I HAVE 5 OF THESE TIRE ON MY 2000 EXPEDITION. ACCORDING TO FORD CUSTOMER RELATIONSHIP, MY VIN WAS NOT A PART OF A RECALL. THE TIRES, HOWEVER WERE. DOT NUMBERS WERE VERIFIED WITH CONTINENTAL. THERE WERE 596610 UNITS AFFECTED, YET FORD ONLY IS SHOWING APPROXIMATELY 500 VEHICLES WITH ONLY 300 ACTUALY QUALIFYING. THIS SEEMS LIKE A GAME TO ME AS THES FIVE TIRE WERE ORIGINALLY ON MY VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074797June 4, 2004
STRUCTURE:BODY:ROOF AND PILLARS
PAINT ON THE ROOF AND HOOD CHIPPING OFF WITH HEAVY CORROSION UNDERNEATH. SPREADING RAPIDLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072022June 4, 2004
SUSPENSION:FRONT
WHEN TURNING THE FRONT TIRES ARE RUBBING AGAINST THE AXLE. DEALERSHIP IS PUZZLED AS TO HOW TO REPAIR THE DEFECT. *AK THE CONSUMER BELIEVES THIS IS A DESIGN DEFECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072724May 17, 2004
ELECTRICAL SYSTEM:IGNITION
ON 6/2/03, EXPEDITION AT 50,907 MILES HAD COIL ON PLUG SYSTEM ON #7 AND #8 FAIL. REPLACED. ON 8/7/03 AT 56,363 MILES HAD COIL ON PLUG SYSTEM ON #3 FAIL. REPLACED. ON 5/4/04 AT 74,500 MILES HAD COP SYSTEM ON #4 AND #2 FAIL AT HIGH SPEEDS. REPLACED. AFTER REPLACING FIVE OF EIGHT COP SYSTEMS AT A TOTAL COST OF $1,862.07, I'M NOT VERY HAPPY WITH THE SYSTEM. I WAS PLANNING ON WRITING UP A GOOD EVALUATION OF THE 2003 FORD EXPEDITIONS THAT WE HAD IN BAGHDAD, BUT AFTER THIS EXPERIENCE, I WON'T. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073362May 10, 2004
ELECTRICAL SYSTEM
WHILE IN THE DRIVEWAY, THE VEHICLE WAS IN PARK AND THE KEY WAS OUT OF THE IGNITION SWITCH. VEHICLE CAUGHT ON FIRE, UNDER THE HOOD. DEALER NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10061055April 29, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE WAS PARKED BY 7 PM IN THE DRIVEWAY AND THE KEY WAS TAKEN OUT OF THE IGNITION SWITCH. AROUND 3 AM THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. *AK *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10071876April 27, 2004
TIRES
SINCE OWNING FIVE CONTINENTAL CONTI-TRAC TIRES, CONSUMER WAS SUBJECTED TO REPEATED FAILURE, UNSAFE TRAVELING CONDITION AND EXCESSIVE BURDEN DUE TO REPLACEMENT COSTS. *PH THERE WAS A REPEATED "TREAD SEPARATED" WITH THE NEW TIRES THAT WERE PLACED ON THE VEHICLE. FAILURE OCCURRED AGAIN IN MARCH 2004, TREAD SEPARATION. CONSUMER REQUEST A REFUND FOR THE REPLACEMENT COST OF FIVE TIRES. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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