Ford Expedition Complaints (1999)

946 consumer complaints on file.

#10000662December 31, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WE PURCHASED THIS VEHICLE FROM A PRIVATE OWNER WE KNEW VERY WELL AND ALL REGULAR MAINTANCE HAD BEEN PERFORMED ACCORDING TO FORD RECOMENDATIONS. IN 2001 WITH ONLY 30,000 MILES THE TRANSMISSION HAD TO HAVE O-RINGS REPLACED IN TRANSMISSION BECAUSE OF PROBLEMS WITH THE AUTOMATIC SHIFTING. WE HAD THE TRANSMISSION FLUSHED JUST PRIOR TO THE FOLLOWING INCIDENT AS RECOMMENDED BY THE FORD OWNERS MANUAL. IN JUNE 2002 WHILE TOWING A TRAILER (WEIGHTS WITHIN LIMITS OF VEHICLE REQUIREMENTS) WE EXPERIENCE A COMPLETE LOSS OF THE TRANSMISSION. ENGINE WOULD REV WHILE IN GEAR BUT ACTED LIKE IN NEUTRAL. TRANSMISSION FLUID WAS SPEWING OUT FROM UNDER THE VEHICLE AND SMOKING. WE PULLED SAFELY TO THE SIDE OF THE RODE BUT HAD TO BE TOWED TO THE NEXT AVAILABLE TOWN. THIS TRANSMISSION WAS EQUIPPED WITH AN AUXILLARY TRANSMISSION COOLER. THERE IS ONLY 58,000 MILES ON THE VEHICLE, LESS THAN 30,000 SINCE THE LAST PROBLEM. WE WERE INFORMED BY THE SERVICE TECH THAT THE TRANSMISSION WOULD NEITHER DRIVE FORWARD OR IN REVERSE AND HAD TO BE REPLACED. THE TRANSMISSION WAS REPLACED WITH A FORD REBUILT TRANSMISSION. WITH IN APPROX. 1-2 MONTHS AFTER REPLACEMENT THE SERVICE ENGINE LIGHT CAME ON AND THE SERVICE TECH INFORMED US THAT IT WAS A TRANSMISSION CODE. AFTER RESETTING THE LIGHT AND WAITING FOR AN APPOINTMENT WITH THE "TRANSMISSION PERSON" AT THE DEALERSHIP THE LIGHT DID NOT COME BACK ON AN THE SERVICE TECH ADVISED TO 'WAIT AND SEE'. IN DEC. 2002 WHILE DRIVING IN THE MOUNTAINS WITH 4 ADULTS AND 3 CHILDREN IN THE CAR NOT PULLING A TRAILER, THE SERVICE ENGINE LIGHT CAME ON AND THE TRANSMISSION WAS SHIFTING "HARD" AND AT INAPPROPRIATE TIMES WITH VARYIING RPMS AND SPEEDS. AFTER WAITING THE WEEKEND FOR THE APPOINTMENT TIME, THE SERVICE TECH INFORMED US THAT THE SOLINOID PACK IN THE TRANSMISSION NEEDED REPLACED. AT THIS POINT THERE IS ONLY 8,000MILES ON THE 2ND TRANSMISSION. THE SOLINOID PACK WAS REPLACED AND CURRENTLY THE VEHICLE HAS NOT HAD ANYMORE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001598December 27, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CONSUMER COULD TAKE VEHICLE OUT OF PARK WITHOUT THE FOOT ON THE BRAKE. DEALER NOTIFIED. TS...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001514December 26, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED HAVING PROBLEMS WITH THE TRANSMISSION. ALSO STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR A THREE MONTH CHECK UP AND SAME CABLES WERE REPLACED AND TWO DAYS AFTER THE TRANSMISSION WENT OUT. TS *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001463December 24, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
CONSUMER STATES HIS MIRRORS ARE GETTING DARK STAINS ON THEM, WHICH IMPAIRS HIS VISION. ALSO THE MIRROR PART IS FLAKING AWAY. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024187December 11, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
CONSUMER STATES' THE VEHICLES DRIVER AND PASSENGER SIDE, SIDE VIEW MIRRORS HAVE DEVELOPED A SCRATCHY CLOUDY LOOKING. CONSUMER IS NOT ABLE TO SEE THE ROAD CLEARLY BEHIND VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770528December 6, 2002
SERVICE BRAKES, AIR:ANTILOCK
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770495December 5, 2002
WHEELS
DEALER REPLACED ALL RECALLED TIRES INCLUDING SPARE. A FEW MONTHS LATER I PULLED OFF THE HIGHWAY INTO MY DRIVEWAY AND FELT THE VEHICLE "JUMP UP" AND MOVE TO THE RIGHT. I LOOKED BACK AND THE SPARE TIRE HAD FALLEN OUT FROM UNDER IT. THE TIRE WAS BRAND NEW BUT HAD RUB MARKS ALL THE WAY AROUND LIKE IT HAD BEEN SPINNING. THE CABLE HOLDING IT WAS SLICED STRAIGHT ACROSS. I'M ASSUMING THE TIRE WASN'T TIGHT AND IT HAD SPUN UNTIL IT SNAPPED THE CABLE. THIS WAS NOT REPORTED. MY HUSBAND LOWERED THE CABLE AND PUT ANOTHER CLAMP TO HOLD IT ON. THE SPARE NEEDS TO BE SECURELY TIGHTENED. I TRADED THIS VEHICLE IN FOR A 2002 F150. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023681December 4, 2002
AIR BAGS:FRONTAL
WHILE DRIVING AT 35 MPH IN A HEAD ON COLLISION NONE OF THE FRONTAL AIRBAGS DEPLOYED UPON VEHICLE IMPACT. NO POLICE REPORT WAS TAKEN. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023510December 2, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE OWNER NOTICED A BURNING SMELL ENTERING THE COMPARTMENT. THE RIGHT SIDE OF THE ENGINE HAS A CYLINDER FAILING CAUSING A LEAKAGE OF OIL ONTO THE EXHAUST SYSTEM. THE OWNER IS AWARE THAT THE MANUFACTURE HAS (3) TECHNICAL SERVICE BULLETINS THE INDICATE THIS TYPE OF FAILURE. PLEASE DESCRIBE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023446November 29, 2002
VEHICLE SPEED CONTROL:LINKAGES
CONSUMER WAS PULLING OFF FROM A STOP AND VEHICLE SUDDENLY TOOK OFF LIKE DRIVER'S FOOT WAS PRESSING ON GAS PEDAL. THIS SUDDEN ACCELERATION RESULTED IN A CRASH, AND VEHICLE WAS TOTALED. *PH...*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8023386November 26, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
CONSUMER STATES THAT BOTH PASSENGER AND DRIVERS SIDE REAR VIEW WINDOWS OVER TIME BECOME SCRATCHED AND SPIEDERY LOOKING. CONSUMER CAN HARDLY SEE THE ROAD. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770037November 22, 2002
TIRES
EXTREME FISH TAILING, LOSS OF TRACTION IN ANY TYPE OF WET CONDITION!! DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023054November 20, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ENGINE SPUTTERED WHILE AT A STOP, CONSUMER APPLIED MORE GAS TO KEEP VEHICLE RUNNING. ACCELERATOR PEDAL GOT STUCK AND VEHICLE TOOK OFF. CONSUMER WAS UNABLE TO SLOW DOWN VEHICLE, IT HIT A GOUP OF TREES.(SPEED UNKNOWN) CONSUMER SUFFERED INJURIES TO HER BACK. VEHICLE WAS TOTALLED. TS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8021933October 30, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING APPROX 70MPH W/CRUISE CONTROL ENGAGED, THE ENGINE'S HEAD GASKET "BLEW" CAUSING THE VEHICLE TO STALL. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021272October 21, 2002
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING THE VEHICLE THE FOUR WHEEL DRIVE MECHANISMS ENGAGE ON AND OFF. DEALER HAS BEEN NOTIFIED (NOTHING THEY CAN DO) PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768514October 16, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WAS PURCHASED IN 1999 NEW, ALL ROUTINE MAINTENANCE WAS PERFORMED ON TIME AND ON SCHEDULE, VEHICLE WAS PURCHASED WITH A FACOTRY EXTENDED WARRANTY TO PROVIDE DRIVETRAIN COVERAGE TO 100,000 MILES. ENGINE FAILURE AT 103,000. WARRANTY EXPIRED, MANUFATURE CUSTOMER SERVICE REPORTED SO SORRY. BUY NEW ENGINE. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020165October 3, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER STATES WHILE CAR IN PARK AND KEYS OUT OF IGNITION A 4 YEAR OLD CHILD WAS ABLE TO PULL THE SHIFTER DOWN TO LOW GEAR CAUSING THE TRUCK TO ROLL BACK. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767916September 30, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
FRONT WINDSHIELD WIPERS SELF ACTIVATES. OCCURENCE IS MORE COMMON WHEN TURNING CORNERS. MAY BE ASSOCIATED WITH USING TURN SIGNAL. IF I RECALL CORRECTLY, DURING EARLY MONTH OF OWNERSHIP, FORD NOTIFIED ME OF SIMILAR PROBLEM WITH REAR WINDSHIELD WIPER. I BROUGHT THE VEHICLE IN AND HAD THIS AND THE TRAILER HITCH RECALL TAKEN CARE OF. FORD DEALERSHIP TOLD ME MY VEHICLE DID NOT HAVE A DEFECTIVE PART (FOR THE REAR WIPER SWITCH) AND THEREFORE DID NOT CHANGE OUT. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767641September 24, 2002
UNKNOWN OR OTHER
I WAS SLOWLY BACKING INTO A PARKING SPACE BEHIND THE OFFICE BUILDING THAT I WORK AT GOING APPROXIMATELY 4 TO 5 MPH (JUST CRAWLING). I HAVE BEEN BACKING INTO THE SAME AREA FOR OVER 15 YEARS. AS I LIGHTLY STEPPED ON THE GAS PEDAL, VEHICLE LURCHED BACKWARDS HITTING THE BUILDING SQUARELY CAUSING EXTENSIVE DAMAGE AS IT WAS A POWERFUL HIT. THIS HAD HAPPENED TWO OTHER TIMES WHEN THE CAR WAS DRIVEN BY MY HUSBAND AND PARENTS. THOSE TWO SEPARATE INCIDENTS HAD OCCURRED IN OTHER AREAS WHERE THERE WAS AMPLE ROOM TO REACT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8018980September 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WARPING ON INSIDE OF VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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