Ford Expedition Complaints (1997)

853 consumer complaints on file.

#869804September 6, 2000
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
ON OUTSIDE MIRROR REFLECTION MATERIAL IS COMING OFF, OBSTRUCTING DRIVER'S VISION. *AK THE MANUFACTURER HAS REDESIGNED THE MIRRORS 3 TIMES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869665September 6, 2000
VEHICLE SPEED CONTROL:LINKAGES
EXCESSIVE EFFORT HAS TO BE PUT ON GAS PEDAL IN ORDER TO TAKE OFF FROM A STOP, WHICH CAUSES THE VEHICLE TO JUMP FORWARD. DEALER HAS SEEN VEHICLE AND SAID THAT IT NEEDED THROTTLE LINKAGE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869586September 5, 2000
SUSPENSION
VEHICLE WAS LEANING ON THE PASSENGER'S SIDE. TOOK TO DEALER WHILE STILL UNDER WARRANTY, DEALER SAID THERE WAS NOTHING WRONG WITH SUSPENSION. TWO MONTHS LATER, OUT OF WARRANTY, PUT VEHICLE ON DIANOSTIC MACHINE AND THEY SAID IT WAS A PROBLEM. THEY COULD HAVE PUT IT ON THE MACHINE THE FIRST TIME WHEN CONSUMER FIRST PURCHASED VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869475September 5, 2000
VEHICLE SPEED CONTROL:LINKAGES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY WHEN BRAKES WERE APPLIED. DEALER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729894September 1, 2000
AIR BAGS
AIRBAG FAILED TO DEPLOY. I AM LOOKING FOR INFORMATION CONCERNING OTHER FORD 'S WHERE AIRBAG FAILED TO DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#729284August 27, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE BACKING THE VEHICLE OUT OF A PARKING SPOT I BEGAN TO TURN THE WHEEL TO THE LEFT, AND HEARD/FELT A GRINDING, THEN OBSERVED A 6" 3/8IN BOLT SHOOT OUT FROM THE LEFT FRONT WHEEL WELL. AFTER THAT THE STEERING WOULD NOT RESPOND. UPON EXAMINATION OF THE FRONT LEFT WHEEL WELL I FOUND ON THE GROUND THE 3 MOUNT BOLTS THAT HOLD THE STEERING BOX TO THE FRAME MEMBER. THE STEERING BOX WAS HANGING 4" FORWARD AND LOWER THEN IT'S NORMAL MOUNTING POSITION. THE VEHICLE IS CURRENTLY AT SKYLINE FORD IN SALEM, OREGON AND SCHEDULED TO BE LOOKED AT FIRST THING MONDAY MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867327August 9, 2000
TIRES:TREAD/BELT
CONSUMER WAS TRAVELING ABOUT 75MPH ON HIGHWAY AND HEARD A HUMMING NOISE. RIGHT REAR TIRE TREAD SEPARATED. TIRE PEELED LIKE A DOWNUT. TIRE WAS A FIRESTONE WILDERNESS #ATX 2657/5R16114S N/S. CONSUMER WILL CALL THE MAUFACTURER IN THE MORNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867137August 8, 2000
TIRES:TREAD/BELT
PASSENGER'S SIDE FRONT TIRE WENT FLAT, AND WITHIN A 24 HOUR PERIOD, REAR SIDE PASSENGER'S SIDE BUBBLED. THE FLAT TIRE WAS REPAIRED BY A TIRE DEALERSHIP, BUT HAS GONE FLAT AGAIN. ORGINAL TIRE EQUIPMENT, PURCHASED ON A 1997, FORD EXPEDITION. PLEASE LIST TIRE SIZE AND DOT #. *AK GOODYEAR 255/70/R16 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867154August 8, 2000
TIRES:TREAD/BELT
PE00020, AFTERMARKET TIRE WITH 30 MILES ON THEM, ALL TIRES IN TOTAL OF 13 HAD FLATS WHICH NEEDED TO BE PATCHED UP. IT SEEMED THAT HOLE WAS GETTING BIGGER. GOODYEAR DEALER SAID IT WAS DUE TO THE HEAT WHICH WAS CAUSING RUBBER TO GET SOFT, AND EASILY GETTING A HOLE IN IT. *AK FIRESTONE REIMBURSED THE CUSTOMER FOR THE TIRES THAT HAD FLATS. TIRE SIZE 255/70R16. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867011August 7, 2000
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
WOULD BE DRIVING VEHICLE & APPLYING BRAKES (ABS) & PEDAL WOULD PULSATE. VEHICLE WOULD FAIL TO STOP. PROBLEM IS INTERMITTENT. ABS LIGHT KEPT COMING ON AND STAYING. WOULD ONLY GO OFF WHEN VEHICLE IS NOT ON. TOOK TO DEALERSHIP & WAS INFORMED TSB ON VEHICLE & IT WAS OUT OF WARRANTY, BY 5 WEEKS WITH ONLY 4163 MILES. *AK THE VEHICLE IS USED TO PULL BOAT, AND HAS EXTREMELY POOR FUEL MILEAGE .THIS VEHICLE HAD TWO BRAKE FAILURES DUE TO BAD SENSORS. THE MANUFACTURER INSTALLED DEFECTIVE SINSORS WHICH ARE SAFETY HAZARD BUT REFUSES ADMIT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553257July 31, 2000
SUSPENSION:FRONT:STABILIZER BAR
THE VEHICLES FRONT SUSPENSION STABILIZER ANCHOR LINE ASSEMBLIES WERE BROKEN THE BOLTS RUSTED,THE RIGHT SIDE ASSEMBLY TOTALLY MISSING. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725759July 20, 2000
EQUIPMENT:MECHANICAL:CARRIER/RACK
THE CABLE HOLDING THE SPARE TIRE UNDER THE CHASIS APARRENTLY SNAPPED, THEREBY RELEASING THE SPARE ONTO THE ROADWAY. THE TIRE CROSSED TWO LANES OF TRAFFIC AND ENDED UP ON THE SIDEWALK. THIS COULD HAVE BEEN CATOSTROPHIC HAD IT HIT ANOTHER VEHICLE OR A PEDESTRIAN!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865645July 19, 2000
SUSPENSION
WHEN MAKING A RIGHT TURN, VEHICLE STARTED PULLING TO THE LEFT. DRIVER HAD NO CONTROL OF TRUCK. IT SWIPED A TELEPHONE POLE, WHICH TOOK OFF THE SIDE MIRROR AND JAMMED THE DRIVER'S SIDE DOOR. AFTERING EXITING TRUCK ON THE PASSENGER'S SIDE, DRIVER SAW THAT THE ENTIRE LEFT WHEEL WAS OFF. TRUCK WAS TOWED TO DEALERSHIP. PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#553077July 17, 2000
SEAT BELTS:REAR/OTHER
THE SEATBELT HOLDING THE CHILD SAFETY SEAT IN PLACE HAS DISCONNECTED WITHOUT IT BEING INTENTIONALLY RELEASED, CONSUMER BELIEVES THIS MAY BE OCCURING BECAUSE OF THE PROLONGED SIDE-WAYS TENSION ON THE SEAT BELT RECEPTOR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865334July 12, 2000
TRAILER HITCHES
CONSUMER WAS TRAVELING ABOUT 62MPH ON THE HIGHWAY WHILE PULLING A CARGO VAN WITH FURNITURE INSIDE OF THE HITCH THAT THEY WERE MOVING. TRAILER STARTED TO FISHTAIL, CAUSING LOSS OF CONTROL. TRAILER DISCONNECTED FROM VEHICLE AND REMAINED ON STREET LEVEL. THEN, VEHICLE VEERED INTO A GUARDRAIL AND INTO A DITCH. AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#725109July 8, 2000
STEERING:LINKAGES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552929July 7, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONING DRAIN TUBE LEAKED ONTO THE OXYGEN SENSOR CAUSING FAILURE, DEALERSHIP REPLACED TUBE WITH EXTENSION AND REPLACED OXYGEN SENSOR. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725000July 6, 2000
VEHICLE SPEED CONTROL, STRUCTURE:BODY:HOOD, SUSPENSION:FRONT:HUB, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TURNING RT AFTER A STOP, I BEGAN TO ACCELERATE. INSTANTLY THE VEHICLE BEGAN TO LISP TO THE LEFT AND TRAVEL ACROSS THE CENTER LANE. APPLYING THE BRAKES I COULD NOT TURN BACK INTO THE RT LANE. THE LEFT DRIVERS MIRROW WAS RIPPED OFF AS IT CLIPPED A NEIGHBORS LAWN POLE. STANDING I STILL COULD NOT TURN THE VEHICLE. IT STOPPED. NOT ABLE TO EXIT THE DRIVERS DOOR, I DID THE PASSENGERS. INSPECTING, THE LEFT FRONT WHEEL WAS GONE. TOWED TO BEAUDRT FORD THE VEHICLE HAD TWICE THE DAMAGE AS AT THE SCENE. ( PICTURES WERE TAKEN AT BOTH PLACES). ASK IF THERE WERE ANY RECALLS, I WAS TOLD NO, 4 TIMES. THIS IS UNTRUE. I HAVE BEEN FORCED TO ALLOW BEAUDRY TO FIX MY VEHICLE AS THEY TELL ME THEY CANNOT GET ANY FORD ENGINEERS TO INSPECT THE CAR. THIS SUV FELL APART. 152,000 OF THE SAME YEAR 4X4S WERE RECALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864806July 5, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:WINDSHIELD WIPER/WASHER
WAS DRIVING VEHICLE & APPLIED BRAKES TO SLOWDOWN. BRAKES FAIL TO CATCH & HIT A MOPED. WAS PLENTY OF DISTANCE FOR STOPPING. WAS THIRD SET OF BRAKES ON VEHICLE. WINDSHIELD WIPERS ARE NOT WORKING LIKE THEY SHOULD. PROBLEM IS INTERMITTEN. TOOK VEHICLE TO DEALER & MECHANIC INDICATED THE ABS BRAKES ARE OKAY. WIPERS CAN BE REPAIRED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#724780June 29, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
AT SLOW SPEED IN 4 WHEEL DRIVE GOING THROUGH A MUD PUDDLE, THE FLANGE THAT EXTENDS FROM THE REAR AXLE SHAFT ON WHICH THE DISC BRAKE CALIPER IS MOUNTED, BROKE IN SUCH A FASHION THAT THREE OF THE BOLTS FELL OFF RELEASING THE CALIPER TO FALL AGAINST THE TIRE. IN ADDITION, THE BRAKE LINE SEPARATED AND THE BRAKE FLUID RESERVOIR EMPTIED. THE PARKING BRAKE CABLE WAS ALSO SEVERED AND NONFUNCTIONAL. NO OBJECT WAS HIT TO CREATE THE PROBLEM AND WAS CONFIRMED BY THE FACT THAT THERE IS NO OTHER DAMAGE OTHER THAN THIS FLANGE. IT APPEARS, FOR NOW, THAT THE FLANGE CRACKED RELEASING THE DISC CALIPER ASSEMBLY WHICH THEN MUST HAVE ROTATED AROUND UNTIL THE BRAKELINE SEVERED. THE FAILURE OF THE FLANGE WOULD THEREFORE APPEAR TO BE A MANUFACTURING DEFECT IN THE QUALITY OF THE MATERIAL THAT MAKES UP THE FLANGE (WEAK STEEL?). WHAT MAY BE OF CONCERN IS A SIMILAR OCCURENCE AT HIGH SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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