Ford Expedition Complaints (2000)

890 consumer complaints on file.

#10099026October 29, 2004
STEERING: STEERING WHEEL/HANDLE BAR
THE STEERING WHEEL HAS A RATTLE AND LOOSE. THE CONSUMER WAS CONCERNED THAT IT MAY COME OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096466October 27, 2004
ELECTRICAL SYSTEM
OUR 2000 FORD EXPEDITION BURNED TO THE GROUND SITTING IN A PARKING LOT. AFTER LOOKING AT WWW.AUTOMOTIVEFORUMS.COM, WE SEE MANY OTHER PEOPLE HAD THE SAME EXPERIENCE. THEY MOSTLY REPORTED REAR WIPER MOTOR PROBLEMS/REPLACEMENTS AND THE CRUISE CONTROL FAILURES. BOTH IN OUR CASE. WE WERE NOT HURT. I SEE SOME OF THESE OTHER PEOPLE LOST THEIR HOMES IN A FIRE STARTED BY THEIR EXPEDITION. DO YOU HAVE ANY OTHER REPORTS OF THIS? DOES FORD KNOW?*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10096203October 22, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
I HAD JUST HAD MY 2000 EXPEDITION INSPECTED THE MONTH BEFORE. I WAS DRING UP AN ON RAMP TO AN INTERSTATE AND MY CAR SWERVED OUT OF CONTROL. I WENT OFF THE ROAD. SEVERAL CARS ALMOST HIT ME AND I THEM. IT TURNED OUT THAT MY TIE ROD ON MY FRONT LEFT TIRE HAD BROKEN. VERY DANGEROUS. VERY UPSETTING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096112October 20, 2004
ENGINE AND ENGINE COOLING:ENGINE
I DO NOT KNOW IF THIS IS THE PLACE TO VOICE THIS COMPLAINT, BUT SINCE I HAVE TRIED CONTACTING FORD VIA EMAIL WITH NO RESPONSE, I DID NOT KNOW EXACTLY WHERE ELSE TO TURN. WE HAVE A 2000 EXPEDITION. THE TIMING CHAINS WENT OUT AND WE REPLACED THEM. THE VEHICLE WAS DRIVING JUST FINE BEFORE WE REPLACED THEM--JUST NOISY. SO WE HAD THEM REPLACED. WE RECEIVED THE TRUCK BACK ON THE 12TH OF OCTOBER AND DROVE IT APPROXIMATELY 20 MILES (THAT'S BEING GENEROUS). IT WAS RUNNING FINE THEN SOUNDED LIKE YOU HIT A ROCK. THE ENGINE BLEW. LUCKY FOR US THAT IT WAS ON A SIDE ROAD AND NOT ON 465 WHICH WE DRIVE EVERY DAY. CAN YOU IMAGINE WHAT COULD HAVE HAPPENED AT 55+ MILES PER HOUR IN RUSH HOUR TRAFFIC? I BELIEVE THAT THIS IS A DEFECT IN THE ENGINE DESIGN BECAUSE I HAVE SINCE LEARNED THAT IT HAPPENS ALOT IN THESE ENGINES. I FEEL THAT REPLACING THE TIMING CHAIN SHOULD NOT CONSTITUTE REPLACING THE ENGINE. SINCE IT HAS HAPPENED IN FORD DEALERSHIPS AS WELL, I BELIEVE THAT FORD IS AWARE THAT THIS IS A PROBLEM AND HAS CHOSEN TO IGNORE IT. A FOUR YEAR OLD ENGINE SHOULD NOT GIVE OUT BECAUSE THE TIMING CHAINS HAVE BEEN REPLACED. I HAVE BEEN IN CONTACT WITH CUSTOMER SERVICE AT FORD AND WITH A DEALERSHIP IN OUR AREA--SPEAKING TO THEM IS HOW I FOUND OUT THAT THIS HAS HAPPENED IN DEALERSHIPS ALSO. PLEASE ADVISE ME ON WHERE TO GO FROM HERE IF I HAVE CONTACTED THE WRONG PLACE. I HAVE FILED A COMPLAINT WITH THE ATTORNEY GENERAL'S OFFICE IN INDIANA ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097331October 15, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING, THE VEHICLE BEGAN TO SHAKE TO UNCONTROLLABLY. *BF AFTER THE VEHICLE WAS INSPECTED, IT WAS DETERMINED THAT THE OUTER TIE ROD END ON THE PASSENGER SIDE HAD FAILED, WHICH CAUSED THE CONSUMER TO LOSE ALL CONTROL OF THE STEERING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092642October 14, 2004
SEAT BELTS:FRONT, AIR BAGS:FRONTAL, STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING 30 MPH, THE FRONT TIE ROD SEPARATED AND THE CONSUMER LOST CONTROL OF THE VEHICLE. *AK THE SEAT BELT DID NOT RESTRAIN THE CONSUMER PROPERLY AND THE AIR BAG DID NOT DEPLOY. 4 DAYS LATER THE CONSUMER RECEIVED A LETTER IN THE FROM FORD WARNING HIM ABOUT POSSIBLE TIE ROD FAILURE, THE CONSUMER STATED THE VIN AND OTHER INFORMATION WAS WRONG WHICH MAY HAVE DELAYED RECEIVING THE MAIL. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10093635October 5, 2004
SUSPENSION:FRONT:STABILIZER BAR
UPON LOOKING UNDER MY TRUCK I NOTICES THE ANTI SWAY BAR WAS NOT CONNECTED ON EITHER END OF THE BAR TO ANYTHING. I HAVE THE TRUCK AT MILLER FORD WHERE THEY HAVE TOLD ME THEY SEE SEVERAL OF THESE WEEKLY. I ASKED HOW COULD IT BE? THE REPLY WAS THEY SIMPLY BREAK OFF. I ASKED WOULDN'T THEY BE ANY REMNANTS OF THE CONNECTION LEFT? THE REPLY WAS "NO" THEY SIMPLY FALL OFF ONTO THE ROAD. COULD THIS BE A DANGEROUS SITUATION FOR NOT ONLY A ROLLOVER BUT A PROJECTILE BEING LAUNCHED ONTO THE HYWAY? SEEING AS THEY SEE "AT LEAST SIX CASES A WEEK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094532September 28, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE PARKED WITH THE KEY IN THE IGNITION A FIRE ERUPTED UNDER THE HOOD. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10094044September 22, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
TIE ROD BROKE WHILE DRIVING 35-40 MPH. VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095198September 21, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
FORD FAILED STEERING ON 2000 EXPEDITION. *BF THE CONSUMER STATED THAT HE HAD A TIE ROD FAILURE AT ABOUT 30 MPH. THE CONSUMER REQUESTED THAT A RECALL BE SENT OUT FOR HIS VEHICLE. A REVIEW OF DATABASE RELATIVE TO TIE ROD FAILURES ON 2000 FORD EXPEDITION VEHICLESREVEALED INSUFFICIENT EVIDENCE TO WARRANT OPENING A SAFETY DEFECT INVESTIGATION AT THIS TIME. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091404September 21, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE WAS RUNNING FINE. VEHICLE WAS DRIVEN AT 8:00 AM. PARKED IN THE DRIVEWAY ALL DAY. 5:30 IN THE AFTERNOON, RECEIVED A KNOCK ON THE DOOR WITH SOMEONE INFORMING US THAT OUR VEHICLE WAS ON FIRE. THE VEHICLE WAS TOTALLY ENGULFED IN FLAMES AND TOTALLY DESTROYED, ALMOST CATCHING THE HOUSE ON FIRE. FIRE DEPT STATED IT WAS SOMETHING ELECTRICAL.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10091101September 16, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
A CATASTROPHIC FAILURE OF THE DRIVER SIDE TIE ROD CAUSED LOST OF STEERING AND IMPACT INTO A TREE. THE VEHICLE SPEED AT THE TIME OF THE FAILURE WAS BETWEEN 20 AND 25 MPH. A COMPLETE DISCONNECTION OF THE TIE ROD END, WHILE DRIVING ON A RURAL ROAD, CAUSED COMPLETE LOST OF STEERING. AUTOMOBILE WAS TOWED TO A REPAIR FACILITY WHERE NEW TIE RODS WERE INSTALLED AND A SUBSEQUENT BODY SHOP WHERE BODY DAMAGE WAS REPAIRED. PHOTOS OF THE FAILED COMPONENTS ARE AVAILABLE AS WELL AS PHOTOS OF THE SITE OF THE FAILURE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10079913September 14, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 50 MPH CONSUMER WAS INVOLVED IN A FRONT END COLLISION. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. ALSO, AIR BAG WARNING LIGHT DID NOT APPEAR PRIOR TO THE CRASH. CONSUMER WORE A SEAT BELT. NO INJURY REPORTED. A POLICE REPORT WAS ISSUED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10091993September 13, 2004
AIR BAGS:FRONTAL
WHILE DRIVING THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED, AND REPLACED IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091994September 13, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 60 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE ENGINE BLEW OUT, AND NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091995September 13, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING THE BRAKE PEDAL AT LOW SPEED BRAKES FAILED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INFORMED DETERMINED THAT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED, AND THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092004September 13, 2004
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
WHILE DRIVING AT ANY SPEED VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INFORMED DETERMINED THAT THE IDLE ARM NEEDED TO BE REPLACED, AND REPLACED IT THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091810September 10, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING A FIRE STARTED UNDERNEATH THE HOOD ON THE DRIVER'S SIDE. CONSUMER PULLED OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10091569September 8, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CONSUMER WAS AWAKENED AFTER SMELLING SMOKE. HE WENT TO THE GARAGE AND THE DOOR WAS TOO HOT TO TOUCH. VEHICLE WAS ON FIRE. T A RECALL WAS RECEIVED ON THE WINDSHIELD WIPER MOTOR. HOWEVER THE FIRE SEEMS STARTED UNDER THE HOOD.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10089006September 2, 2004
STRUCTURE:BODY
PAINT BEGAN TO BUBBLE AND PEEL FROM THE ROOF. VEHICLE WAS LEASED (3YEARS) AND PURCHASED AT END OF LEASE. WHEN I BROUGHT UP THE PAINT DEFECT WITH DEALER, THEY INDICATED THAT I WOULD HAVE TO PAY FOR PAINT JOB. NOW BEGINNING TO FLAKE ON THE HOOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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