Ford Expedition Complaints (1997)

853 consumer complaints on file.

#558148November 28, 2000
TIRES:TREAD/BELT
THE GOODYEAR WRANGLER RT-S TIRE EXPERIENCED SEPARATION AND BLOW OUT WHILE DRIVING, CONSUMER LOST TEMPORARY CONTROL OF THE VEHICLE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736855November 25, 2000
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
BOTH ORIGINAL EQUIPMENT EXTERNAL REAR VIEW MIRRORS ARE ALMOST COMPLETELY UNUSABLE AT THIS POINT. THE MIRRORS ARE NOT USABLE AT NIGHT. I CAN'T BELIEVE THAT FORD HASN'T REPLACED THE MIRRORS. THIS IS A DANGEROUS SITUATION. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736445November 17, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE HAS NO BRAKES AT LOW SPEEDS DURING FAILURE. IT CAN BE INTERMITTENT. THE SYSTEM THINKS THE WHEELS ARE LOCKED AND WILL NOT ALLOW BRAKES TO APPLY. I USED TO WORK FOR FORD. THIS IS KNOWN WITHIN THE COMPANY, BUT IS KEPT VERY QUIET. DEALERS MUST CALL AND SPEAK TO SOMEONE TO GET HELP. THE PROBLEM IS NOT DOCUMENTED WITH TSB'S OR OTHER SERVICE INFORMATION SYSTEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736137November 11, 2000
SEATS:MID/REAR ASSEMBLY
UPON IMPACT, REAR THIRD SEAT DISLOGGED IN THE AIR, HITTING THE ROOF AND THRUSTED FOWARD. IF MY CHILDREN WOULD HAVE BEEN SITTING THERE, WHICH THE THIRD SEAT IS USED MOSTLY BY CHILDREN, THEY WOULD HAVE BEEN FATALLY INJURED. THIS NEEDS TO BE RECALLED, AS THIS IS CLEARLY UNSAFE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#735889November 7, 2000
STEERING:LINKAGES, STEERING: STEERING WHEEL/HANDLE BAR, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
FIRST TIME I HEARD A LOAD NOISE ABOUT 4 MONTHS AGO TOOK IT TO FORD DEALER TO BE FIXED THEY SAID IT WAS THE TIE ROD AND REPLACED IT. NOW ITS MONTHS LATER AND I HAD TO HAVE MY STEERING GEAR ASSEMBLY UPPER AND LOWER COLUMN UPPER SHAFT AND LOWER BEARINGS AND IN LOOKING UNDER CAR FIND THAT STEERING SHAFTS AND ASSEMBLY ARE STILL LOOSE AND WOBBLE AND WOULD LIKE TO KNOW IF THIS IS A COMMON PROBLEM WITH THIS MAKE OF VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874399November 3, 2000
TIRES:SIDEWALL
FIRESTONE WILDERNESS AT TIRES, SIZE P255/70R16, CAUSE STEERING WHEEL TO VIBRATE AND SHAKE ESPECIALLY WHILE TRAVELLING BETWEEN 60 AND 70 MPH, VEHICLE WOULD PULL TO THE RIGHT OF THE ROAD, THESE PROBLEMS OCCURRED FOR THE FIRST 30000 MILES, AIR WAS LEAKING THROUGH THE SIDEWALL CAUSING TIRES TO GO FLAT, CONSUMER NOTICED CRACKS IN SIDEWALLS, CONSUMER REPLACED TIRES WITH MICHELINS AND HAS NOT EXPERIENCED ANY MORE PROBLEMS, 12 TIRES CAUSED VIBRATION AND 5 OF THOSE DEVELOPED CRACKS ON THE SIDEWALL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735576November 1, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
IN IDLE THE ENGINE CAN NOT HOLD A SMOOTH IDLE AT 1400 RPM. THE DEALER SERVICE DEPT. CLAIMS IT'S THE EGR VALVE OPENING AND CLOSING. WHEN DRIVING, THIS PROBLEM DOES NOT ALLOW THE ENGINE TO RUN SMOOTH AND AFFECTS POWER AT A RANGE OF 1400-1700 RPM DEPENDING ON LOADING ON THE ENGINE (I.E. TOWING A TRAILER, DRIVING UP HILL...). THIS IS OCCURS CONSTANTLY AND AFFECTS THE PERFORMANCE OF THE VEHICLE IN ALL DRIVING CONDITIONS. THE DEALER HAS ATTEMPTED SIX TIMES TO CORRECT THE PROBLEM WITHOUT SUCCESS. THE KORUM FORD SERVICE MANAGER MIKE POWERS ADMITTED IT BEING A DEFECT SINCE THEY WEREN'T ABLE TO CORRECT IT. FORD HAS CHOSEN NOT TO TAKE ANY ACTION TO COMMIT TO FIXING IT OR PROVIDING A FAIR REPLACEMENT OF THE VEHICLE. I HAVE FOUND ONE OTHER DOCUMENTED CASE OF THIS PROBLEM ON THE WEB.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874221October 31, 2000
EQUIPMENT:MECHANICAL:CARRIER/RACK
WHILE TRVELING AND WITHOUT ANY INDICATION SPARE TIRE CABLE SNAPPED, CAUSING TIRE TO FALL INTO HIGHWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735081October 25, 2000
TIRES:TREAD/BELT
TOTAL TREAD SEPERATION/ GOODYEAR CONTACTED NEG ACTION. I HAVE TIRE , RIM AND ALL PAPERWORK RELATING TO CLAIM WITH GOODYEAR. (DOT NUMBER: PDCUC5WR11 TIRESIZE: P25570R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735082October 25, 2000
TIRES:TREAD/BELT
TOTAOL TREAD SEPARATION, NUMBER ON TIRE ARE PDCUC5WR117, I HAVE TIRE, RIM AND ALL PAPERWORK RELATED TO CLAIM WITH GOODYEAR WHICH REFLECTS THEY DENIED CLAIM EVEN PRIOR TO INSPECTION AND DID NOT PROVIDE ME WITH INSPECTION REPORT (DOT NUMBER: 109S TIRESIZE: P25570R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734578October 17, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TWO TRANSMISSION OIL LINE FITTINGS THAT ARE LOCATED ON THE RADIATOR WORKED LOOSE, CAUSING THE LOWER RADIATOR HOSE TO SWELL AND POTENTIALLY RUPTURE. TRANSMISSION IS BURNING ON THE ENGINE FROM GETTING THROWN BACK BY RADIATOR FAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734418October 16, 2000
ENGINE AND ENGINE COOLING:ENGINE
ALUMINUM HEAD FAILURE, AGAIN (DOT NUMBER: 0 TIRESIZE: 0)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784944October 15, 2000
ELECTRICAL SYSTEM
INTERIOR DOME AND RUNNING BOARD LIGHTS DO NOT SHUT OFF AFTER ALL THE DOORS ARE SHUT TIGHTLY, POSSIBLE ELECTRICAL PROBLEMS. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734153October 12, 2000
FUEL SYSTEM, GASOLINE
IF VEHICLE IS ON AN INCLINE IN A NOSE-DOWN POSITION, EITHER IDLING OR TURNED OFF, IT RUNS OUT OF GAS EVEN IF THE TANK IS MORE THAN 1/4 FULL. IT APPEARS THAT THE DESIGN OF THE FUEL TANK / FUEL INTAKE SYSTEM IS FLAWED. GAS CANNOT MOVE FROM THE TANK TO THE ENGINE IF VEHICLE IS ON AN INCLINE. VEHICLE HAS STALLED IN TRAFFIC ON HILLS, AND HAS FAILED TO START IF LEFT PARKED NOSE-DOWN ON AN INCLINE. AGAIN THIS HAPPENS WITH MORE THAN 1/4 TANK OF GAS IN TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733815October 9, 2000
ELECTRICAL SYSTEM
I HAVE HAD SEVERAL ELECTRICAL MALFUNCTIONS IN THE PAST 9 MONTHS. FIRST STARTING MAY 2000, CLICKING NOISES UNDER DASH, DASH LIGHTS BLINKING ON AND OFF SEEMS LOW WASHER FLUID LIGHT IS EFFECTED MOST. BEEPING NOISES FROM BEHIND GLOVE BOX. A/C COMES ON WITHOUT KEY IN IGNITION. TOOK IT TO FORD IMEDIATLY THEY COULDN'T FIND A PROBLEM. NEXT INCIDENT, WAS DURING A WEEKEND AND IT SEEMED TO CORRECT ITSELF. SECOND TIME TO THE SHOP, SAME PROBLEM AS FIRST. THEY COULD NOT FIND WHAT WAS CAUSING THE PROBLEM. THIS PROBLEM HAS HAPPENED SEVERAL TIMES EITHER AT NIGHT OR ON WEEKEND AS THIS IS THE ONLY TIME THE CAR IS DRIVEN. BY MONDAY AM PROBLEM IS GONE. IN JUNE ANOTHER INCIDENT THIS TIME WINDOWS AND DOOR LOCKS AFFECTED. WINDOWS ROLLED UP AND DOWN BY SELVES, THEN WOULD NOT PERFORM AT ALL. DOOR LOCKS CAME UP ON THEIR OWN. DEALERSHIP COULD NOT FIND PROBLEM. OCT. 5, 2000 DRIVING AND CLICKING NOISES START UNDER DASH, WINDOW ROLLS DOWN BY SELF, BEEPING NOISES START UNDER DASH, CIGERETTE LIGHTERS MALFUNCTION(CELL PHONE STOPS WORKING), SPEEDOMETER, ODOMERTER, TACKOMETER, QUIT WORKING WHILE I'M DRIVING. WINDSHEILD WIPERS MALFUNCTION. CAR BEGINS SHIFTING HARD. THIS IS SCARY WHEN YOU ARE DRIVING IN THE RAIN, ON DARK WINDY ROADS WITH 3 CHILDREN IN THE CAR. I JUST KEPT THINKING , WHAT IF THE ENGINE DIES AND THE STEERING LOCKS UP. I FEEL THIS TO BE A HUGE PROBLEM AND COULD BE LIFE THREATENING. AGAIN I TOOK THE CAR TO FORD WHO ONCE AGAIN COULD NOT FIND A PROBLEM. FOUND THE TROTTEL TO NEED ADJUSTING. DROVE CAR HOME AND THE NEXT MORNING THE SAME THING HAPPENED (SATURDAY FORD SERVICE IS CLOSED) I TURNED OFF THE VEHICLE AND WHEN I STARTED IT AGAIN THE PROBLEM CORRECTED ITSELF. PLEASE HELP, I'M WORRIED ABOUT THE SAFETY OF MY FAMILY.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872474October 6, 2000
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE VEHICLE WAS BEING DRIVEN STEERING WHEEL LOCKED UP AND BECAME INOPERABLE DUE TO A MALFUNCTION WITHIN POWER STEERING PUMP. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732209September 22, 2000
STEERING:LINKAGES
THE LEFT TIE ROD DISCONNECTED FROM THE STEERING CONTROL MECHANISM ON A STRAIGHT CITY ROADWAY AT A SPEED OF 25 MPH. THE VEHICLE BEGAN TO VIBRATE SEVERELY (AS ONLY ONE WHEEL HAD STEERING CONTROL), BUT I WAS ABLE TO STOP WITHOUT INCIDENT. IF THIS HAD HAPPENED AT 65 MPH, A ROLLOVER WOULD HAVE PROBABLY OCCURRED. THIS VEHICLE IS MOSTLY DRIVEN BY MY WIFE, AND HAS NEVER BEEN OFF-ROAD. THE STABILIZER LINKS WERE SEVERELY WORN, AND ONE OF THEM WAS MISSING ENTIRELY. THE INNER AND OUTER LEFT TIE RODS AND THE TWO STABILIZER LINKS WERE REPLACED BY AN INDEPENDENT REPAIR SHOP (COON'S REPAIR OF HOUGHTON, MI) AT A COST OF $186. PLUS $40 TOWING. I DID NOT TAKE THE VEHICLE TO THE FORD DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731866September 19, 2000
POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
GEAR SHIFT CABLE BROKE WHEN SHIFTING FROM REVERSE TO DRIVE. CAR WAS STOPPED ON A FLAT SURFACE. NO EXCESSIVE FORCE. NO BINDING. CABLE SHOWED NO EVIDENCE OF DEFORMATION. CABLE STRANDS SEPARATED UNEVENLY BUT STAYED TOGETHER. APPEARED TO BE A MATERIAL DEFECT COMBINED WITH PROBABLE IMPROPER FACTORY INSTALLATION (TORQUE). SHIFT CABLE PART NUMBER IS XL3Z7E395AB. LOCAL FORD SERVICE DEPARTMENT ACKNOWLEDGED THIS HAS OCCURRED ON OTHER FORD VEHICLES BROUGHT IN FOR SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554671September 18, 2000
TIRES:TREAD/BELT
TWO OF THE FIRESTONE TIRES ON THE VEHICLE WERE REPLACED DUE TO TREAD SEPARATION. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731195September 12, 2000
EXTERIOR LIGHTING:HEADLIGHTS
WHILE TRAVELING ON THE INTERSTATE AT NIGHT AT APPROXIMATELY 65MPH, I SWITCH THE HEADLIGHTS FROM HIGH BEAM TO LOW BEAM AND THE HEADLIGHTS WENT OUT COMPLETELY. THE ONLY WAY I COULD SEE TO DRIVE WAS TO HOLD THE WIPER, HEADLIGHT DIMMER ARM FULLY TO THE REAR. THIS ITEM WAS REPLACED UNDER WARRANTY AFTER IT DEFECTED ONCE BEFORE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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