Ford Expedition Complaints (2000)

890 consumer complaints on file.

#10105051December 20, 2004
ELECTRICAL SYSTEM:WIRING
IN PROCESS OF MOVING PARKED VEHICLE AT OLD HOUSE FOR 1 OR 2 HOURS IN DRIVEWAY, AND WHILE TALKING WITH NEIGHBOR SAW SMOKE COMING FROM VEHICLE. ANOTHER NEIGHBOR PUT OUT THE FIRE WITH A HOSE. TOWED TO DEALERSHIP, AND THEY SAID THE FIRE STARTED NEAR MASTER CYLINDER. WILL FAX INVOICE FOR REPAIR WORK. CRUISE CONTROL STOPPED WORKING FOR 6 MONTHS OR A YEAR. NO OTHER PROBLEMS WITH THE VEHICLE OTHER THAN THE REAR WINDSHIELD WIPER MALFUNCTIONED. NO AFTER MARKET EQUIPMENT ON VEHICLE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10105077December 20, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
VEHICLE WAS PARKED FOR 4 OR 5 HOURS, LOOKED OUT WINDOW, AND SAW FLAMES COMING FROM DRIVER'S SIDE WHEEL WELL. CALLED 911, AND GOT OUT OF HOUSE. FIRE SPREAD TO HOUSE. INSURED BY STATE FARM, AGENT JOE BROWN IN ORLANDO, FL. PRIOR TO THE FIRE NO PROBLEMS WITH TRUCK. CRUISE CONTROL WORKED IN MAY. DID NOT USE IT OFTEN. NO AFTER MARKET EQUIPMENT. WILL E-MAIL VIN & PICTURES TO BRUCE YORK. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10104171December 20, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
MY CRUISE CONTROL HAD STOPPED WORKING ABOUT 2 WEEKS PRIOR TO THIS INCIDENT. ROUND 5:00 AM ON YES 9/ 11/ 04 I WAS AWAKENED BY NEIGHBORS TO LET ME KNOW THAT MY VEHICLE WAS ON FIRE SOMEONE CALLED THE FIRE DEPARTMENT TO PUT IT OUT. *AK IT COMPLETELY BURNED UP EVERYTHING IT WAS A 2000 FORD EXPEDITION XLT. I CONTACTED FORD AND FILED A COMPLAINT BUT THEY SAID THAT IT WAS NO WIRING PROBLEM WITH MY TRUCK AND THAT THERE WAS NOTHING THAT THEY COULD DO
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10101266December 15, 2004
STEERING
WHILE DRIVING AT 25 MPH CONSUMER'S VEHICLE SUDDENLY PULLED TO THE RIGHT AND HIT A PARKED CAR. THE CONSUMER THEN STEERED TO THE LEFT BUT THE VEHICLE CONTINUED TO PULL TO THE RIGHT AND HIT MORE PARKED CARS. THE RIGHT WHEEL SEPARATED FROM THE VEHICLE AND THE VEHICLE FLIPPED ONTO ITS LEFT SIDE. VEHICLE WAS TOTALED. MECHANIC INDICATED THAT THE VEHICLE'S STEERING WENT OUT. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10102895December 13, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
VEHICLE IS 2000 FORD EXPEDITION APPROX. 60,000 MILES. TOOK A TRIP AROUND 150 MILES, MOST OF WHICH AT 70-72 MPH. STAYED THE WEEKEND, THEN SUNDAY ON THE WAY HOME AT ABOUT 35 MPH PASSENGER SIDE TIE ROD BROKE, FRONT END OF THE TRUCK BOUNCED UP AND DOWN UNCONTROLLABLE WITH ONCOMING TRAFFIC, SLOWED DOWN QUICKLY AND PULLED TO SIDE OF ROAD. DROVE SLOWLY 5 MPH TO NEAREST SERVICE GARAGE, LEFT VEHICLE OVERNIGHT, MECHANIC REPLACED THE TIE ROD. I DO HAVE OLD PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102771December 12, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
PARKED THE EXPEDITION IN A PARKING GARAGE, APPROX. 2.5 HOURS LATER WAS CALLED AND TOLD THAT THE VEHICLE HAD CAUGHT FIRE. A CONCERNED CITIZEN PUT THE FIRE OUT WITH AN EXTINGUISHER. THE FIRE DEPARTMENT ARRIVED AND OPENED THE HOOD TO FIND THAT THE FIRE HAD STARTED ON THE LEFT SIDE NEAREST BRAKE CALIBER. THE FIRE DEPARTMENT RULED IT TO BE AN ELECTRICAL MALFUNCTION. AFTER MUCH THOUGHT AFTER THE FIRE, WE REMEMBERED THAT THE CRUISE CONTROL HAD STOPPED WORKING. MARK WAS CONTACTED ON 12/13/04 BY BRUCE YORK TO TALK ABOUT WHERE THE FIRE HAD STARTED. THE OWNER, MARKPIATT, SAID THAT HE HAD MADE A MISTAKE AND THERE WAS FIRE WAS AT THE BRAKE MASTER CYLINDER NEAR THE FUSE PANEL NOT THE CALIPER. MARK SAID HE WOULD SEND PICTURES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10103427December 9, 2004
ELECTRICAL SYSTEM
THE VEHICLE WAS IN PARK WHEN THE CONSUMER HEARD A LOUD BOOM NOISE, AND THEN ANOTHER. THE VEHICLE WAS ENGULFED IN FLAMES. IT STARTED ON THE DRIVERS SIDE WHERE THE BLACK BOX WAS. THERE WAS NO WARNING IT JUST EXPLODED. THE CONSUMER STATED THE CRUISE CONTROL HAD BEEN ACTING UP. AT TIMES WHEN THE CONSUMER SET THE CRUISE CONTROL AT 90 MILES IT WOULD TAKE OFF AND THEN SOME TIMES IT WOULD NOT WORK. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10099611December 8, 2004
SEAT BELTS:REAR/OTHER
ONCE THE SAFETY SEATS HAD BEEN INSTALLED ON EACH SIDE OF THE MIDDLE SEAT, THE CENTER SEAT BELT WILL NOT RETRACT. THE CENTER SEAT BELT BECOMES USELESS. IT WILL NOT RETRACT OR EXTEND. *AK *TC *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102000December 2, 2004
ELECTRICAL SYSTEM
PARKED VEHICLE AT 11:00 PM, SON SLEPT OVER GARAGE. WHEN SON WOKE UP SAW ORANGE COLOR OUTSIDE WINDOW. SON WARNED FAMILY. CONSUMER LOOKED IN GARAGE AND SAW SMOKE. RAN OUT AND CALLED FIRE DEPARTMENT. STATE FIRE MARSHAL SAID FIRE IN EXPEDITION. INSURED BY AMERICAN FAMILY INSURANCE. AGENT DAVID POTTER 417-883-3307. PRIOR TO FIRE REAR WIPER QUIT WORKING. 2 WEEKS PRIOR TO FIRE CRUISE CONTROL QUIT WORKING. RADIO HAD BEEN ACTING FUNNY. NO AFTER MARKET EQUIPMENT ADDED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10101843November 30, 2004
ELECTRICAL SYSTEM:WIRING, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CONSUME RPARKED THE VEHICLE AN D 10 MINUTES LATER RETURNED TO VEHICLE AND FOUND IT SMOKING. SMOKE COMING FROM PASSENGER SIDE OF ENGINE COMPARTMENT. ON THE WAY IN TO WORK THE RADIO WAS CUTTING IN AND OUT.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10100495November 24, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
MY 2000 FORD EXPEDITION CAUGHT FIRE WHILE PARKED AT MY JOB. ENGINE WAS OFF AND NO ONE WAS IN THE VEHICLE. THE CAR IS TOTALED AND INSURANCE IN ONLY PAYING FOR THE VALUE OF THE VEHICLE WHICH LEAVES ME WITH A BALANCE TO PAY OFF. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10100366November 22, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
I WAS TAKING MY CHILD TO SCHOOL FOR A FIELD TRIP. WE WERE IN THE PARKING LOT FOR APPROX. 20 MIN WITH THE ENGINE OFF. THEN OUT OF NOWHERE A BIG GUSH OF GRAY/BLACK SMOKE APPEARED. I IMMEDIATELY GOT MYSELF AND CHILDREN OUT OF THE CAR AND PROCEEDED TO CALL 911. AT THIS TIME THE 2 BUS DRIVERS CAME AND ASK ME TO POP MY HOOD ASSUMING IT WAS MY CAR RUNNING HOT WHEN THEY LIFTED THE HOOD THERE WAS FLAMES. THEY GOT A FIRE EXT. AND PUT IT OUT. I PROCEEDED TO FIND A WAY TO GET HOME AND GET MY OTHER CHILDREN TO SCHOOL. I THEN CALLED MY MECHANIC AND ASKED HIM TO MEET ME AT MY TRUCK. HE INSPECTED IT AND DETERMINED THE SW ASY AND BRAKE FLUID LINES HAD BURNED AND MELTED . HE TALKED TO A COUPLE OF HIS FRIENDS WHOM OWN JUNKYARDS AND THEY TOLD HIM IN THE LAST YEAR THEY HAVE HAD 10 OR SO EXPEDITIONS COME IN BURNED FROM THE SAME PROBLEM. I CALLED FORD AND HAVE HAD NO RESPONSE. I BELIEVE THIS IS A MAN. DEFECT THAT NEEDS TO BE LOOKED INTO. ANY HELP OR COMMENTS WOULD BE APPRECIATED BECAUSE IT COULD HAVE TURNED OUT WORSE THAN WHAT IT DID IF I DIDN'T HAVE BUS DRIVERS THERE TO HELP. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10083669November 22, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 50 MPH AND TRYING TO AVOID A VEHICLE THAT STOPPED IN THE MIDDLE OF THE ROAD. THE CONSUMER'S VEHICLE COLLIDED HEAD ON WITH A TELEPHONE POLE. THE CONSUMER WAS WEARING SEAT BELTS, BUT THE AIR BAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED HEAD INJURIES. THE POLICE DID ARRIVE ON THE SCENE AND CITED THE OTHER CONSUMER. *AK *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10100301November 21, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I DROVE MY 2000 FORD EXPEDITION TO WORK PARKED IT AND 1 1/2 HOURS LATER I WAS TOLD IT WAS ON FIRE IN THE PARKING LOT. THE FIRE WAS PUT OUT QUICKLY AND NO ONE WAS HURT. THE ORIGIN OF THE FIRE IS IN THE ELECTRICAL SYSTEM IN THE LEFT SIDE OF THE ENGINE COMPARTMENT NEAR THE DASH. IT WAS TOWED TO A DEALERSHIP AND MY INSURANCE COMPANY HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10098434November 8, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
DRIVING THRU A PARKING LOT WHILE GOING OVER A SPEED BUMP MY SPARE TIRE FELL OUT FROM UNDER MY FORD 2000 EXPEDITION CABLE BROKE ON WENCH. I AM NOW TALKING WITH DEALER FOR REPLACEMENT.I AM WORRIED THAT SAME THING CAN HAPPEN WITH NEW WENCH POSSIBLE ON FREEWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099599November 8, 2004
ELECTRICAL SYSTEM
FIRE IN ENGINE COMPARTMENT AFTER SITTING 5 HOURS. KEY OUT OF THE IGNITION. CRUISE CONTROL HAD GONE OUT, AND A BRAKE LIGHT WAS COMING ON ONCE IN A WHILE. CRUISE CONTROL WAS OUT FOR A COUPLE OF MONTHS. INSURED BY ALLSTATE. THEY SENT AN INVESTIGATOR, AND HE SAID IT WAS A BRAKE SWITCH THAT WAS SOME HOW BECAME CONNECTED TO THE CRUISE CONTROL.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10098307November 5, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
A FIRE STARTED IN THE ENGINE COMPARTMENT OF MY 2000 FORD EXPEDITION WHILE PARKED IN MY DRIVEWAY ON SATURDAY, OCTOBER 16, 2004. THE VEHICLE HAD BEEN OFF FOR OVER 1 HOUR WITH THE KEYS OUT AND IN THE PARK POSITION. THE FIRE STARTED ON THE DRIVER'S SIDE OF THE ENGINE COMPARTMENT AND BURNED VERY QUICKLY LEAVING NOTHING LEFT OF THE VEHICLE. FIRE MARSHALL STATED THAT THE CAUSE WAS UNKOWN BUT THE INSURANCE COMANY IS STILL INVESTIGATING. THEY HAVE CLAIMED THE VEHICLE AS A TOTAL LOSS AND ARE REPLACING IT FOR ME. JUST LAST NIGHT, MY NEIGHBOR'S EXPEDITION ALSO CAUGHT FIRE IN A SIMILAR MANNER AND FELT IT NECESSARY THAT I REPORT MY INCIDENT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10099395November 4, 2004
ELECTRICAL SYSTEM:WIRING, VEHICLE SPEED CONTROL:CRUISE CONTROL, VISIBILITY:REAR WINDOW WIPER/WASHER
VEHICLE CAUGHT ON FIRE AFTER BEING PARKED 5 TO 10 MINUTES. FIRE CENTERED ON DRIVER'S SIDE NEAR THE FIREWALL. THE CRUISE CONTROL AND REAR WINDSHIELD WIPER FAILED WITHIN 2 MONTHS OF THE FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10098117November 1, 2004
ELECTRICAL SYSTEM
VEHICLE CAUGHT ON FIRE WHILE PARKED AND NOT RUNNING. ORIGIN IN AREA OF MASTER BRAKE CYLINDER. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10098134November 1, 2004
ELECTRICAL SYSTEM:WIRING
WE OWNED A 2000 FORD EXPEDITION, WHICH WE NEVER EXPERIENCED ANY PROBLEMS WITH. THE END OF SEPTEMBER (I CAN'T REMEMBER THE DATE RIGHT OFF HAND) WE ARRIVED HOME FROM THE PLAYGROUND AND 10 MINUTES LATER OUR TRUCK SPONTANEOUSLY CAUGHT FIRE. MAJORITY OF THE DAMAGE WAS DONE TO THE DRIVER'S SIDE. THE FIRE DEPARTMENT SAID IT LOOKED TO BE ELECTRICAL. A NEIGHBOR WHO LIVES DOWN THE STREET INFORMED US THAT THERE HAD BEEN SEVERAL EXPEDITIONS THAT RECENTLY CAUGHT FIRE. WE THEN WENT TO AUTOMOTIVEFORUMS.COM AND WAS SURPRISED TO FIND MANY OTHER INDIVIDUALS THAT THIS ALSO HAPPENED TOO. I SENT AN EMAIL TO THE BOARD OF DIRECTORS OF THE FORD MOTOR COMPANY JUST TO LET THEM KNOW THAT THERE WERE MANY MORE PEOPLE THAT HAD THIS HAPPEN TO, AND TO THIS DAY NEVER RECEIVED A RESPONSE. OUR INSURANCE COMPANY INFORMED US THAT MOST CLAIMS LIKE THIS USUALLY NEVER GET REPORTED TO FORD. WE HAD AN INVESTIGATIVE REPORTER FROM HOUSTON CALL US TO GET MORE INFORMATION. MAYBE YOU COULD WARN OTHERS SO THAT THEY DON'T HAVE TO EXPERIENCE THE SAME THING THAT WE HAVE. I CAN ALSO OBTAIN AN REPORT FROM THE FIRE DEPARTMENT IF THAT WOULD BE OF ASSISTANCE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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