Ford Expedition Complaints (1999)

946 consumer complaints on file.

#10017882April 30, 2003
UNKNOWN OR OTHER
THE BLEND DOOR WHICH REGULATED THE HOT AND COLD AIR PASSAGE WAS DEFECTIVE. WHEN THE HEAT WAS ON, COLD AIR BLEW OUT AND THE CONSUMER HAD TO TURN THE HEATER ON AND OFF. WHEN THE CONSUMER PRESSED THE GAS, THE BLEND DOOR SHUT AND HEAT BLEW OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017227April 29, 2003
ELECTRICAL SYSTEM
THE VEHICLE CAUGHT FIRE. MR SCC *NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10014510April 17, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
BROKEN LEFT SIDE TIE ROD RESULTED IN LOSS OF STEERING CONTROL - PURE LUCK THAT NO ACCIDENT HAPPENED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014219April 10, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING DOWN ROAD, FIRE ERUPTED IN ENGINE COMPARTMENT CAUSING MASSIVE DAMAGE. *NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10010993March 25, 2003
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WATER IN THE FUSE BOX CAUSING MANY SHORTS. THERE IS A LEAK IN THE WHEEL WELL. NO WATER IS ANY WHERE ELSE IN THE SUV. SHORTS INCLUDE, RADIO OFF AND ON, FLASHING LIGHTS ON THE DASH, ALL LIGHTS OFF ON DASH, SUV STARTER RELAY SHORTED AND TRIED TO START THE IGNITION WITHOUT ANY KEYS OR ANYONE IN THE SUV. BECAUSE IT IS CONSIDERED WATER DAMAGE MY EXTENDED WARRANTY WILL NOT COVER IT. FORD MOTOR COMPANY HAS BEEN CONTACTED BY MYSELF AND THEY HAVE APPARENTLY HEARD OF THIS COMPLAINT AND WILL NOT ASSUME RESPONSIBILITY AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010633March 17, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
I OWN A '99 FORD EXPEDITION-BOTH OF THE SIDE MIRRORS HAVE DETERIORATED TO THE POINT I CAN BARELY SEE OUT OF THEM DURING THE DAYTIME, AND ITS IMPOSSIBLE TO SEE OUT OF THEM AT NIGHT. I WENT BACK TO THE FORD DEALERSHIP AND WAS INFORMED THEY CAN'T DO ANYTHING ABOUT MIRRORS DETERIORATING AND TO REPLACE BOTH WILL BE 498.00 A PIECE PLUS TAXES. I HAVE EXTENDED COVERAGE, WHICH STATE THEY WON'T PAY FOR REPLACEMENT ,DUE TO MIRRORS BEING CONSIDERED GLASS. SERVICE DEPT AT THE FORD DEALERSHIP SAID THAT MIRRORS ARE NOT GLASS AND THAT IT'S ACTUALLY REFLEXOR PAPER OR SOMETHING. I WOULD APPRECIATE IF YOU COULD LOOK INTO MATTER. I HAVE DONE SOME RESEARCH AND HAVE FOUND THE DETERIORATION OF SIDE MIRRORS ON FORD EXPEDITIONS TO BE A WELL DOCUMENTED SERVICE PROBLEM UNDER THE WEBSITE OF RECALLS. THIS IS MY 2ND TIME TRYING TO GET FORD TO WORK WITH ME ON THIS MATTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010548March 16, 2003
ENGINE AND ENGINE COOLING:ENGINE
HEAD WARPED ON ENGINE .008". WARP BEYOND REPAIR TOLERANCE THEREBY REQUIRING A COMPLETE REBUILD WITH NEW HEADS OR NEW ENGINE. FORD REFUSED TO OFFER ANY HELP WITH THIS EVEN THOUGH THIS HAPPENED AT ONLY 75,000 MILES. ENGINE SHOWS EVIDENCE OF HEAD GASKET SEEPAGE OVER A LONG PERIOD OF TIME. IN SERVICE MANAGER'S OPINION "ONLY A HEAD GASKET FAILURE COULD CAUSE THIS TYPE OF FAILURE." THIS 5.4L V8 IS RENOWNED FOR HEAD GASKET FAILURE. ACCORDING TO FORD'S OWN ADMISSION THIS IS A MANUFACTURING DEFECT AND THEREFORE THIS MOTOR HAS HAD THIS PROBLEM FROM DAY 1 OF THE MANUFACTURER'S WARRANTY. 6 MONTHS PRIOR TO THIS FAILURE THIS HAD HAD A BROKEN VALVE SPRING. THESE HEADS ARE ALSO RENOWNED FOR BLOWING SPARK PLUGS RIGHT OF THE HEAD. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010336March 12, 2003
ENGINE AND ENGINE COOLING:ENGINE
I JUST PURCHASED THE 1999 EXPEDITION 4.6L XLT ON MARCH 4, 2003. THE VEHICLE HAS APPROXIMATELY 38,000 MILES ON IT, AND I HAVE ONLY PUT ABOUT 500 ON IT SINCE THE DATE OF PURCHASE. I BOUGHT THE VEHICLE IN VIRGINIA AND NEEDED A MARYLAND INSPECTION. UPON THE INSPECTION, THE MECHANIC NOTICED A LEAK AROUND THE ENGINE. HE DID NOT INVESTIGATE THE ISSUE, SINCE IT IS NOT AN INSPECTION ITEM. I AM AFRAID THAT WITH ALL THE OTHER COMPLAINTS ABOUT THE RIGHT SIDE HEAD GASKET, THAT THIS IS IN FACT THE PROBLEM. WILL MY LIMITED POWER TRAIN WARRANTY THAT THE DEALERSHIP GAVE ME COVER THIS COST. I THINK IT IS A COMPLETE SHAME THAT FORD HAS KNOWLEDGE OF THIS RECURRING PROBLEM BUT DOES NOT OFFER A SOLUTION. IF THERE ARE ANY PROGRAMS THAT FORD IS OFFERING, I WOULD LIKE TO HERE ABOUT THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010358March 12, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
SIDE-VIEW MIRRORS ON DRIVER AND PASSENGER SIDE HAVE DELAMINATION RESULTING IN LOSS OF COMPLETE EFFECTIVENESS OF VIEWING. I TOOK THE VEHICLE TO THE DEALER WHILE THE VEHICLE WAS UNDER WARRANTY, BUT THEY DID NOT REPLACE THE MIRROR CITING THAT THE MIRROR HAD NOT REACHED THE REPLACEMENT STAGE, NOW THAT THE VEHICLE IS OUT OF WARRANTY, THE MIRRORS HAVE REACHED A POINT THAT IT IS DIFFICULT AT BEST TO SEE OUT OF THEM. MY COST TO REPLACE IS 230 PER MIRROR, WITH NO CONSIDERATION OF WARRANTY EXTENSION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010294March 11, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE OIL LEAK, RIGHT SIDE CYLINDER HEAD LEAKING OIL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011730March 10, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, TIRES
NAR 3-11-03 THE CONSUMER HAS EXPERIENCED SEVERAL PROBLEMS WITH HIS FORD EXPEDITION, THE SIDE VIEW MIRRORS HAVE TURNED BACK FROM THE INSIDE, THE TOP OF THE SHIFT HANDLE BROKE OFF, AND ALL THE TIRES HAD TO BE REPLACED BEFORE A FIRESTONE RECALL HAD BEEN ISSUED. THE CONSUMER FEELS THAT THE DEALERSHIP SHOULD BE RESPONSIBLE FOR REPAIRS SINCE IT'S WAS A MANUFACTURERS DEFECT AND NOT A MAINTENANCE PROBLEM. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010177March 9, 2003
ENGINE AND ENGINE COOLING:ENGINE
WE JUST BOUGHT A 1999 FORD EXPEDITION WITH 35000 MILES. WE HAVE DRIVEN IT FOR 5000 MILES AND NOW IT NEEDS A NEW RIGHT HEAD GASKET. I'VE READ MANY COMPLAINTS ABOUT THE SAME PROBLEM. ANY ANSWERS? *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010054March 6, 2003
VISIBILITY:GLASS, SIDE/REAR
THE REAR WINDOW SHATTERED WITHOUT WARNING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008328March 2, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE SIDE MIRRORS ON MY 1999 FORD EXPEDITION ARE DETERIORATED TO THE POINT OF NOT BEING ABLE TO SEE OTHER VEHICLES THROUGH THEM. THIS IS A MANUFACTURING PROBLEM FROM FORD AND SHOULD BE ADDRESSED BEFORE THIS CAUSES A SERIOUS ACCIDENT. I MUST TRY TO FIND A WAY TO FIX THIS PROBLEM NOW BEFORE IT BECOMES MY ACCIDENT. DOES ANY ONE HAVE A REMEDY ?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008573February 28, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, STEERING:LINKAGES:TIE ROD ASSEMBLY
IN NINE MONTHS OF OWNERSHIP THE CONSUMER HAD PROBLEMS WITH THE HIGH TENSIONER, THE OUTER STEERING TIE ROD ENDS, WHICH HAD FELL APART WHILE DRIVING, THE BRAKE SYSTEM, AND THE INNER TIE ROD ENDS. SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008187February 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
RECURRING OIL LEAK, RIGHT SIDE CYLINDER HEAD, FORD TRUCKS WITH 4.6 ENGINE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008131February 26, 2003
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKETS BLOWING OUT ON 1999 FORD EXPEDITIONS. I HAVE HAD MINE REPLACED 3 TIMES SO FAR. IT IS ALSO OCCURRING ON OTHER PEOPLES SAME VEHICLES. IT IS ON THE 4.6 AND 5.4 LITER ENGINES. THE LAST TIME I HAD IT TO THE DEALER FOR THIS I ASKED WHY THIS KEEPS HAPPENING? THEY SAID THAT FORD IS AWARE OF THE PROBLEM BUT KEEPS TELLING THE DEALER TO REPLACE THE GASKETS. THERE IS A MANUFACTURERS DEFECT HERE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009096February 24, 2003
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008017February 24, 2003
UNKNOWN OR OTHER
MILEAGE LIGHTS IN DASHBOARD GO ON AND OFF, DIM AND THEN GET BRIGHT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008019February 24, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
HEATER HOSE LEAKS AT THE BACK OF THE FIREWALL, DRIPS DOWN ON TOP OF SPARK PLUGS AND SHORTS OUT SPARK PLUG & WIRE. ALSO SEE SMOKE FROM OIL BURNING FROM SAME BACK AREA. NO OIL ON THE GROUND. ALSO, SMELL ANTIFREEZE & OIL THROUGH VENTS AFTER HEATER HOSE WAS REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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