Ford Expedition Complaints (2003)

615 consumer complaints on file.

#10096433October 26, 2004
ELECTRICAL SYSTEM:WIRING, INTERIOR LIGHTING, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STRUCTURE:BODY, TIRES, VISIBILITY:WINDSHIELD, WHEELS, VEHICLE SPEED CONTROL:CRUISE CONTROL
MY EXPEDITION IS A 1YR AND 5 MONTHS. WITH LESS THAN 500 MILES PAID FOR A FRONT END ALIGNMENT AND TIRE ROTATION, BECAUSE OF BAD VIBRATION AT SPEEDS OF 60-70 MILES AN HOUR. STILL HAD VIBRATION, TOOK IT BACK TO DEALER, THEY SAID THE TRUCK CAME WITH TIRES OUT OF BALANCE. STILL HAD VIBRATION, TOOK IT BACK TO DEALERSHIP, A BOX DEALING WITH THE STEERING WHEEL HAD TO BE REPLACED. SINCE THEN I HAVE PAID FOR ANOTHER FRONT END ALIGNMENT AND TIRE BALANCE, NOW TIRES HAVE WORN SO BAD DEALERSHIP WILL PROBABLY BLAME WORN TIRES FOR THE VIBRATION. THERE IS MORE!!! THE SEAL ON THE FRONT WINDSHIELD CAME LOOSE AND STARTED LEAKING, AND HAD TO BE REPLACED. IN THE FRONT DEFROST VENT SOME FOAM STUFF HAD COME LOOSE AND WOULD FLAP AROUND WHEN THE VENT WAS ON, THE DEALERSHIP CALLED IT ( PACKING) IT WAS REPLACED OR GLUED BACK DOWN. THE SIDE TRIM ON BOTH SIDES FROM THE TWO FRONT DOORS, TO THE TWO REAR DOORS FADED BADLY, AND HAD TO BE REPLACED. THE DOME LIGHT HAD A PINCHED WIRE AND WOULD FLICKER WHEN TURNED ON OR HIT A BUMP, IT WAS REPAIRED. THE POWER WINDOW SWITH LIGHT, DRIVER SIDE WENT OUT, AND THE UNIT HAD TO BE REPLACED, AND NOW THE CRUISE CONTROL WILL NOT STAY ENGAGED WHEN I HIT A BUMP MOST OF THIS HAPPENED IN UNDER A YEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090013October 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE DEALERSHIP REPLACED THE FRONT AND REAR PADS AT 14,000 MILES, AND RESURFACED THE ROTORS. AT 23,000 MILES WHEN CONSUMER APPLIED APPLIED THE BRAKES, THEY PULSATED. DEALER INDICATED TO THE CONSUMER THAT FRONT ROTORS NEEDED TO BE REPLACED.*AK THE DEALER REPLACED THE BRAKE FLUID BECAUSE IT WAS BURNT. THE CONSUMER SUSPECTED THERE WAS PRESSURE ON THE BRAKE PADS PROBABLY FROM THE ABS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093823October 8, 2004
ELECTRICAL SYSTEM
THE VEHICLE HAD DEAD BATTERY AND REQUIRED JUMP START. THE ATTEMPT WAS SUCCESSFUL HOW EVER I BEGAN HAVING ELECTRICAL PROBLEMS ALMOST IMMEDIATELY. THE INSTRUMENT PANEL LIGHTS AND ODOMETER DISPLAY MALFUNCTIONED ON SEVERAL OCCASIONS, INCLUDING JUMPS IN MILEAGE OR NO CHANGE AFTER A TRIP, RADIO WOULD GO OFF OR CHANGE STATIONS BY ITS SELF, DOOR LOCKS WOULD UNLOCK AND LOCK BYSELF,AND INSTRUMENTS NOT WORKING. THE CIGARETTE LIGHTER MOUNTED NEXT TO THE ASHTRAY IN THE DASH SOME HOW BECAME WELDED IN PLACE. ON OCCASION WHEN STARTING THE VEHICLE AS YOU PUT KEY IN IGNITION YOU WOULD HEAR THE DOOR CHIME AS NORMAL THEN WHEN YOU TURN KEY TO START POSITION CHIME WOULD DIE AND NOTHING HAPPENED THEN RETURN THE KEY TO OFF AND BACK TO START AND IT WOULD START FINE ON THE SECOND ATTEMPT. I TOOK THE VEHICLE IN TO MY DEALERSHIP AND THEY REPLACED THE RADIO BUT THIS DID NOT SOLVE THE PROBLEM. THEY WHERE UNABLE TO FIND THE PROBLEM AND FIX IT. I CONTINUED TO HAVE THE PROBLEM AND IT JUST SEEMED TO HAPPEN RANDOMLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093600October 5, 2004
POWER TRAIN:AXLE ASSEMBLY
REAR AXLE REPAIRED 3 TIMES, PROBLEM PERSISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094969October 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
UPON PARKING THE VEHICLE AND PUTTING THE EMERGENCY BRAKE ON THE VEHICLE PUT ITSELF INTO REVERSE, ROLLED BACK INTO THE NEIGHBORS YARD, HITTING A VEHICLE. CONSUMER CONTACTED AN INDEPENDENT REPAIR SHOP. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10090049September 29, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED DUE WORN OUT PARTS. *AK THE BRAKE PADS REDUCED BRAKE ROTOR THICKNESS BELOW MINIMUM SAFE THICKNESS FOR NEW PADS. THE AVERAGE BRAKE PAD LIFE WAS 12K TO 81K MILES. IF THEY ARE NON FORD PADS, ROTOR FAILURE WOULD OCCUR IN AS LITTLE AS 3K MILES. THE CONSUMER REQUESTED A WRITTEN AGREEMENT TO REFUNDED THE MONIES PAID FOR THIS DEFECT AND TO COVER ALL FUTURE COSTS OF ABNORMAL REPLACEMENTS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094429September 27, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG SENSOR COMES ON WITHOUT WARNING. CONSUMER IS CONCERNED THAT THE AIR BAG WILL NOT DEPLOY UPON IMPACT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094105September 22, 2004
AIR BAGS:SIDE/WINDOW
WHILE DRIVING 70 MPH FRONT SIDE AIR BAGS INADVERTENTLY DEPLOYED. CONSUMER DROVE HOME. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092930September 21, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
INTERMITTENTLY VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR WAS DEPRESSED, THIS OCCURRED WHEN VEHICLE WAS STOPPED. DEALERSHIP INSPECTED VEHICLE SEVERAL TIMES, AND THEY INDICATED TO THE CONSUMER NOTHING WA SWRONG WITH THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089647August 24, 2004
SEAT BELTS:REAR/OTHER
CONSUMER STATED THAT THE SEAT BELT ON THE THIRD ROW/MIDDLE LOCKED. HIS 4 YEAR OLD DAUGHTER WAS SEATED THERE. THE SEAT BELT WOULD NOT RELEASE THE CHILD. INSTEAD OF THE SEAT TIGHTENED UP. CONSUMER HAD TO GO TO THE DEALER AND HAVE THE SEAT BELT CUT OFF HIS CHILD. IT WAS VERY FRIGHTENING TO HIM , HIS WIFE, AND THE CHILD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088432August 23, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
EXCESSIVE BRAKE DUST ACCUMULATION SINCE NEW. ROTORS HAVE BEEN TURNED ONCE AND NOW NEED TO BE REPLACED WITH PADS AT 23,600 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089219August 18, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER COMPLAINED ABOUT FUEL TANK LEAKING FUEL WHILE DRIVING 45 MPH. VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED CONSUMER THAT THE TANK HAD A CRACK THAT WAS CAUSED BY THE VEHICLE RUNNING OVER A ROCK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086817August 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I PARKED MY 2003 FORD EXPEDITION IN MY DRIVEWAY. I PUT IT IN PARK AND ENGAGED THE EMERGENCY BRAKE. AS I WENT TO OPEN MY DOOR I TURNED TO SEE THE TRUCK ROLLING DOWN THE DRIVEWAY. IT HIT MY NEIGHBOR'S TRUCK AND WHEN I GOT TO THE TRUCK, IT WAS STILL IN PARK. AFTER HAVING THE TRUCK AT THE DEALERSHIP FOR SEVERAL DAYS I WAS TOLD THERE WAS NOTHING WRONG WITH IT. I ASKED FOR A FORD REP TO EXAMINE THE VEHICLE BUT WITH NO SUCCESS. THE PEOPLE AT THE DEALERSHIP HAVE BEEN HELPFUL HOWEVER THEY ARE RUNNING UP AGAINST A BRICK WALL AS WELL.THE OWNER AND SERVICE MANAGER WERE TOLD BY FORD THAT AN INDEPENDENT ENGINEER WOULD BE SENT OUT TO LOOK AT THE TRUCK. WHEN I CALLED I WAS TOLD THE NOTES STATED THAT THERE WAS NO FURTHER ACTION NECESSARY BY FORD.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10087517August 9, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINE DTHAT THE ABS BRAKE MODULE NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083931July 30, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKE SYSTEM WAS DEFECTIVE, WHICH CAUSED THE BRAKE PADS TO WEAR OUT PREMATURELY. MANUFACTURER HAD AN UPDATE KIT THAT COST $233.00 PLUS LABOR. THE UPDATE KIT HAS A DIFFERENT BRAKE PAD MATERIAL THEN THE ONE FROM THE FACTORY. THE FACTORY BRAKE PAD WORE THROUGH THE ROTORS EXTREMELY FAST AND DAMAGED THE ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082573July 24, 2004
TIRES, TIRES:TREAD/BELT
THERE WAS EXCESSIVE TREAD WEAR AND EXPOSED STEEL BELTS ON THE LEFT FRONT TIRE. THE FRONT RIGHT TIRE SHOWED EXACTLY THE SAME SIGNS. HAD TO PURCHASE TWO NEW TIRES AFTER 16K MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082531July 23, 2004
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
CAR STOPS RUNNING WHILE DRIVING A SPEED. THIS HAS HAPPENED 4 TIMES IN THE LAST 9 MONTHS. THE DEALER CANNOT CORRECT PROBLEM UNTIL IT IS REPRODUCED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082256July 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 FORD EXPEDITON JUMPED FROM PARK TO REVERSE WHILE IDLEING ON A SLIGHT INCLINE, AFTER APPROXIMATELY 12 MINUTES, WENT IN REVERSE , AND STRUCK A HOUSE. I RAN AFTER THE EXPEDITION, AS IT ONLY GAINED SPEED, TOWARDS THE HOUSE, AND I WAS NOT ABLE TO CATCH THE VEHICLE WITHOUT BEING INJURED MYSELF. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10071739July 19, 2004
AIR BAGS:SIDE/WINDOW
WHILE PULLING OUT THE DRIVEWAY AND TURNING TO LEFT DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DEPLOYED. MANUFACTURER REPRESENTATIVE FROM THE LEGAL DEPARTMENT STATED, AFTER INSPECTING THE VEHICLE, THERE WAS WHITE MARK ON THE RIGHT REAR TIRE AND IT WAS MADE WHEN THE CONSUMER HIT THE CURVE. *AK THE CONSUMER INDICATED THAT THERE WAS NO CURB TO HIT AND THAT NO COLLISION OCCURRED. NEITHER THE DEALER NOR THE MANUFACTURERS WERE WILLING TO ACCEPT ANY RESPONSIBILITY. THE CONSUMER'S HAD TO REPLACE THE AIR BAG THEMSELVES. THE CONSUMER SUSTAINED TEMPORARY HEARING LOSS AND RINGING IN THE EARS. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10080518July 7, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
EXCESSIVE WEARING OF ROTORS AND PADS. FRONT (RIGHT & LEFT) BRAKE PADS NEEDED TO REPLACED AS WELL AS ROTORS AT 25,000 MILES. CAR IS NOT DRIVEN HARD. FORD SERVICE CENTER(MAGUIRE'S FORD OF HERSHEY, PA) STATED THAT THERE WAS STILL PADDING LEFT AND THAT THERE WAS NO METAL CONTACT WITH ROTORS, BUT THE ROTORS WERE WORN TO 1.1 ICKNESS(FL) AND 1.09(FR). I AM HAVING SPECS ON ROTORS INDEPENDANTLY VERIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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