Ford Expedition Complaints (2001)

578 consumer complaints on file.

#10037108September 3, 2003
ELECTRICAL SYSTEM
AT LEAST 5 DIFFERENT TIMES MY SUV HAS SURGED AND EACH TIME I TAKE IT IN TO THE SHOP AND THEY NEVER CAN SEEM TO FIND THE PROBLEM. IT USUALLY HAPPENS AT LOW IDLE SPEEDS AND YOU NEVER KNOW WHEN IT WILL DO IT.ONCE I ABOUT WENT THROUGH THE BLOCK BUSTERS LARGE WINDOW. SOMEBODY IS GOING TO GET HURT IF FORD DOESNT FIX THIS PROBLEM. ALSO MY 4 WHEEL DRIVE KICKS ON SOMETIMES WHEN IM SETTING STILL ,LIKE AT A RED LIGHT.I HAVE TO TURN IT ON THEN TURN IT OFF FOR I TO GET OUT OF 4 WHEEL DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036658August 26, 2003
TIRES
THIS IS A MODIFIED COPY OF A LETTER SENT TO CONTINENTAL TIRE OF NORTH AMERICA, INC. AND TO FORD MOTOR COMPANY. THE REASON FOR INFORMING THE NHTSA OF THIS IS THE HOPE THAT THESE COMPANIES WILL BE HELD ACCOUNTABLE FOR THE PRODUCTS THEY SELL THE AMERICAN PUBLIC. I DRIVE IS A 2001 FORD EXPEDITION, WHICH AT THE TIME OF THE INCIDENT HAD 26,000 MILES ON IT AND CAME STOCKED WITH GENERAL GRABBER AW TIRES DOT# ADT044T4900 SIZE 275/60/17. THE REASON FOR THIS LETTER IS NOT ONLY TO INFORM YOU OF MY DISGUST, BUT ALSO TO INFORM YOU THAT THIS TIRE CAUSED CLOSE TO $3,000 WORTH OF DAMAGE TO MY VEHICLE AND ALSO PUT MY FAMILY AND I IN DANGER ON THAT DAY AND EVERY OTHER DAY WE DROVE ON GENERAL TIRES. I ALSO WAS TOLD BY SEVERAL TIRE DISTRIBUTORSHIPS, THE TIRES WERE POORLY MADE AND IN ORDER FOR FORD TO MAKE A BUCK AND CONTINENTAL TIRE CO TO INCREASE THEIR PROFIT MARGIN EQUIPPED THOUSANDS OF FORD VEHICLES WITH AN INFERIOR PRODUCT. I DONT EXPECT POOR QUALITY ON ANY PART OF A VEHICLE THAT COSTS MORE THEN $40,000, WHICH IS WHY I AM FORWARDING THIS LETTER TO FORD MOTOR CO. AS A RESULT, I HAVE LOST ALL FAITH AND CONFIDENCE IN YOUR ABILITY TO PRODUCE A TIRE THAT IS SUITABLE FOR THE AMERICAN PUBLIC, AS WELL AS FORD TO PRODUCE A SUPERIOR PRODUCT FOR ITS CUSTOMERS. THIS IS WHY I AM ASKING FOR TOTAL REIMBURSEMENT FOR ALL COSTS, INCLUDING REPLACEMENT OF ALL TIRES TO ANOTHER BRAND AND COST OF A RENTAL VEHICLE WHILE MY CAR IS BEING REPAIRED. (ALL RECEIPTS ARE INCLUDED, BUT THIS IS AN ESTIMATE AND NOT A FINAL TOTAL.) IT SHOULD ALSO BE NOTED THAT I DID HURT MY BACK DURING THIS INCIDENT, BUT DID NOT RECEIVE MEDICAL ATTENTION. I PUT THIS IN THE CLAIM INFORMATION REPORT SO IF ANYTHING ARISES YOU CAN BE INFORMED. THE TIRE IN QUESTION WILL BE SENT OUT OF GAINESVILLE TX THIS WEEK. YOUR PROMPT ATTENTION TO THIS MATTER IS APPRECIATED. CORDIALLY, BILL COURY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10032555August 11, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
ENGINE STALLS WHEN THE VEHICLE IS STATIONARY AT 10-DEGREE ANGLE OR GREATER. OCCURS REGARDLESS OF FUEL LEVEL OR ENGINE TEMPERATURE. THE VEHICLE MUST BE MOVED TO A LEVEL POSITION TO BE RESTARTED. HAZARDOUS OR DEADLY IN HOT WEATHER TO UNATTENDED OCCUPANTS OR AT RAILROAD CROSSINGS AND INTERSECTIONS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031112August 8, 2003
SUSPENSION:REAR:SPRINGS
DRIVING A 2001 FORD EXPEDITION W/ TOW PACKAGE AND 2TRAILERS AT 55MPH, BACK TRAILER STARTED TO SWERVE WAS UNABLE TO BRING UNDER CONTROL DO TO THE EXPEDITIONS LACK OF SUSPENSION. TOW RATINGS FOR VECHICLE NOT REALIISTIC. LOST CONTROL OF ALL 3 VECH. AND ROLLED THEM ON 7/27/03. BOUGHT EXPEDITION WITH LARGER ENGINE AND TOW PKG. FOR THE PURPOSE OF TOWING. WILL SELL THE EXPEDITION AND GO BACK TO MY 1988 FORD E250, HAS HAULED THE SAME LOAD FOR OVER 10 YEARS NOW WITHOUT A PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10028465July 17, 2003
TIRES:TREAD/BELT
AS WE WERE DRIVING WE HAD A TIRE TREAD SEPARATION. LUCKLY, WE DID NOT FLIP OVER IN OUR 2001 FORD EXPEDITION. TO OUR KNOWLEDGE WHEN WE GOT HOME WE CHECKED THE TIRES NUMBER AND IT WAS A RECALLED GENERAL- GRABBER AW.FORTUNATELY, WE ALL SURVIVED BUT OUR CAR HAS MAJOR DAMAGE. THE RECALL ON THE TIRES ENDED APRIL 1ST, 2003 AND WE PURCHASED THE SUV THE SAME MONTH.NOW THE TIRE MANUFACTURE DOESNOT WANT TO DO ANYTHING, FORD COMPANY SAYS-THEY WONT DO ANYTHING- THE DEALERSHIP THAT WE PURCHASED THE SUV FROM SAYS THEY'RE NOT RESPONSIBLE HOW DOES THE DEALERSHIP NOT KNOW ABOUT THE GRENADE THEY SOLD ME? I THOUGHT THAT THE PURPOSE OF A RECALL WAS TO SAVE LIVES... I ALMOST LOST MY FAMILY AND MY LIFE- IF WE DID DIE OR ONE OF MY FAMILY MEMBERS- WOULD SOMEONE FINALLY LISTEN? WELL, THAT'S THE IMPRESSION I'M GETTING.WHEN WILL THE RULES CHANGE? NTSB-SHOULD HELP ME BECAUSE THAT'S WHY YOU ALL DO THE WORK THAT YOU DO. I STILL HAVE THE TIRE -THE DAMAGED TIRE THAT IS-WHAT DO I DO?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025667July 8, 2003
TIRES:TREAD/BELT
WE WERE ON VACATION AND WERE NEAR PALM SPRINGS, CALIFORNIA TRAVELLING ON THE I-10 W/B WHEN THE RIGHT REAR TIRE SEPARATED AND CAUSED EXTENSIVE DAMAGE TO THE RIGHT REAR QUARTER PANEL. IF THE SEPARATED TREAD HADN'T HIT THE TAILPIPE AND QUARTER PANEL, THEN THE TIRE MAY HAVE COME UP AND HIT THE REAR PASSENGER. THE TREAD ACTUALLY PUSHED UP THE CARPETING AND INDENTED THE UNDERCARRIAGE. WE KEPT THE SEPARATED TIRE.TOOK PICTURES.WE BOUGHT NEW TIRES. WE JUST FILED A COMPLAINT WITH CONTINENTAL TIRES AS OF 7-6-03. I THINK THEY EXPECTED US TO DRIVE ON THE THREE OTHER TIRES UNTIL OUR VACATION WAS OVER. WHEN I TOLD THEM I REPLACED THE OTHER TIRES THEY SAID THERE WASN'T ANYTHING THEY COULD DO, EXCEPT EXAMINE THE BAD TIRE. IS IT GOING TO TAKE A FATALITY(S) BEFORE SOMETHING IS DONE? CONTINENTAL TIRES SAID MY TIRES { GENERAL GRABBERS AW 275/60/R17 } WERE NOT PART OF THE RECALL. ACCORDING TO MY DOT #. I HOPE THEY WILL AT LEAST REPLACE MY ONE TIRE AND REPAIR THE DAMAGE TO MY 2001 EXPEDITION. WELL AT LEAST THERE HASN'T BEEN ANY DEATHS/INJURIES. BUT I REMEMBER SEVERAL YEARS AGO FORD HAD PROBLEMS WITH THE FIRESTONE TIRES, IT TOOK LAWSUITS AND DEATHS TO RECALL THOSE TIRES. I CAN SEE THAT FORD IS HAVING PROBLEMS WITH TIRES AGAIN. I HOPE YOU CAN HELP ME WITH THIS. OR WARN OTHER OWNERS OF THE POTENTIAL PROBLEM WITH THE TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025688July 8, 2003
TIRES:TREAD/BELT
THE TREAD ON THE LEFT REAR TIRE PEELED AWAY FROM THE SIDEWAYY. I HAVE OTHER TIRES SEPERATE, BUT THIS BY FAR WAS THE CLEANES SEPERATION THAT I HAVE SEEN. I WAS ON VACATION AND HAD ALL OTHER TIRES REPLACED AND MY COST. I NEVER HEARD ABOUT THE RECALL IN 2002 AND I AM VERY AGITATED WITH THIS, BECUASE I WOULD NEVER PUT MY FAMILY ON UNSAFE TIRES. THE TREAD HIT THE BACK TAILGATE AND QUARTER PANNEL AND COST A TOTAL OF $1,650 IN DAMAGE. NOW MY INSURACE COMPANY WILL DEAL WITH THIS "COMPANY".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026674July 7, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING 15 MPH THE BRAKES LOCKED UP. VEHICLE WILL BE TAKEN TO A DEALER FOR DIAGNOSIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015998June 26, 2003
TIRES:TREAD/BELT
THE TIRES EXPERIENCED TREAD SEPARATION, WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. SIZE#P27560R17 DOT#44T3400. *JB THREE OF THE TIRES SEPARATED WHILE TRAVELING WITH PASSENGERS (1 CHILD & 3 ADULTS) THE TIRE CAUSED A TERRIBLE VIBRATION IN THE VEHICLE, ROCKED BACK AND FORTH, AND FROM SIDE TO SIDE WHEN SLOWING DOWN. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024661June 23, 2003
TIRES
CONSUMER STATES THAT WHILE DRIVING AT 50MPH AND WITH NO WARNING THE REAR PASSENGER TIRE BLEWOUT. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024431June 19, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS DO NOT WORK WHILE VEHICLE'S GEAR IS IN DRIVE. WIPERS ONLY WORK WHEN GEAR IS IN PARK OR NEUTRAL. DEALER PREVIOUSLY REPLACED WIPER MOTOR, BUT PROBLEM OCCURRED. RELATED TO RECALL 01258000. HOWEVER, THIS VEHICLE NOT INCLUDED DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024433June 19, 2003
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VEHICLE WAS PARKED IN DRIVEWAY WITH KEY REMOVED FROM IGNITION. WINDSHIELD WIPERS, RADIO,AND DVD ACCESSORY BEGAN OPERATING WITHOUT WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024436June 19, 2003
EQUIPMENT:ELECTRICAL
VEHICLE HAS KEYLESS ENTRY AND REMOTE START FUNCTIONALITY. CONSUMER HAS INTERMITTENTLY WITNESSED VEHICLE START WITHOUT INITIATION OF REMOTE START FEATURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024438June 19, 2003
STRUCTURE
RUNNING BOARD LIGHTS OVERHEATED,RESULTING IN THEIR FAILURE. RELATED RECALL 03V094000, CONSUMER'S VEHICLE NOT INCLUDED DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024441June 19, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS TANK IS INVERTING ITSELF. WHEN THE GAS TANK GETS TO 1/4 THE VEHICLE SHUTS OFF LIKE THERE IS NO GAS IN THE TANK. GAS TANK AND ITS COMPONENTS HAVE BEEN REPLACED TWICE BY THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024201June 17, 2003
SUSPENSION:FRONT:WHEEL BEARING, WHEELS
WHILE DRIVING AT LOW SPEED HEARED A NOISE. FRONT WHEEL BEARING FAILED, AND WHEEL SEPARATED FROM THE VEHICLE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021191June 7, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE STOPPING WE WOULD HEAR A THUD SOUND COMING FROM THE TRANSMISSION AS WELL AS IT WOULD SURGE. THEN IT LOST THE ABILITY TO DISENGAGE FROM 4TH GEAR. TOOK IT TO THE DEALERSHIP AND THEY HAD IT FOR A WEEK. GOT IT BACK, AND ON THE WAY HOME THE PROBLEMS STARTED AGAIN AND THE ERROR CODE STARTED AGAIN. TOOK IT BACK FOR ANOTHER ROUND OF REPAIRS. SO FAR THIS HAS COST FORD $2,300 AND COUNTING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022015May 28, 2003
TIRES
TIRE RECALL FROM CONTINENTAL TIRES. *MR. THE CONSUMER NOTICED THE VEHICLE HAD A BUMPY RIDE, WHEN HE CHECKED THE VEHICLE, HE NOTICED THE RIGHT REAR TIRE WAS DAMAGED, THE RUBBER HAD PARTIALLY SEPARATED FROM THE TIRE AND THE WIRES WERE EXPOSED. THE CONSUMER EXPERIENCED THE SAME PROBLEM 3 MONTHS LATER. THE CONSUMER WAS INFORMED OF A RECALL, BUT IT HAD ALREADY ENDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018164May 5, 2003
TIRES
VEHICLE'S RIGHT REAR TIRE HAD A BLOW OUT WHILE DRIVING WITHOUT CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018045May 2, 2003
TIRES
THE CONSUMER RECEIVED A RECALL NOTICE ON 10/25/02 FROM CONTINENTAL WHICH STATED THAT THERE WAS A RECALL ON THE CONTINENTAL TIRES GENERAL GRABBER AW P275/60R17. THE CONSUMER HAS NOT RECEIVED REPLACEMENT TIRES BECAUSE THEY ARE ON BACK ORDER. RECALL #02T012000. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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