Ford Expedition Complaints (1997)

853 consumer complaints on file.

#885051April 4, 2001
SUSPENSION:FRONT:SPRINGS:TORSION BAR
WHILE DRIVING AT ABOUT 20 MPH HEARD A SNAP AND VEHICLE FRONT END SUNK DOWN. TOOK TO MECHANIC, AND THEY SAID IT WAS TORSION BAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743483April 3, 2001
WHEELS
A HIGH-END AFTER MARKET WHEEL SPLIT OPEN -WITH NO ABUSE. CO. SAYS NOT COVERED BY 2ND OWNER/SEEK KNOWLEDGE OF OTHER FAILURES OF THIS MFGR. TOO IMPORTANT OF A PIECE OF EQUIP. TO IGNORE. HOW MANY OTHER DEFECTS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884551March 29, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
CONSUMER WAS TRAVELING 55MPH IN MIDDLE LANE AND MOVED TO RIGHT AFTER HEARING SOMETHING BUCKLING FROM PASSENGER'S FRONT TIRE. CONSUMER WAS TURNING ON TO EXIT RAMP AND TIRE CAME OFF. VEHICLE WAS TOWED, AND THEY FOUND THAT NUTS: BOLTS HAD BROKEN OFF. CONSUMER'S INSURANCE ADJUSTER HAD NEVER SEEN ANYTHING LIKE IT. CONSUMER WILL CHECK TO SEE IF THE RECALL ID# 98V095000 MANUFACTRER RECALL 98S14 WILL APPLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560519March 23, 2001
FUEL SYSTEM, GASOLINE
THE VEHICLE EXPERIENCED A FUEL DELIVERY PROBLEM WHICH AFFECTED THE ENGINE AND CAUSED IT TO SHIFT ERRATICALLY AND HESITATE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742260March 11, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DUE TO ICY ROAD CONDITIONS, THE VEHICLE SLID OFF THE ROAD, IMPACTING THE PASSENGER SIDE AT A POINT BETWEEN THE FRONT FENDER AND FRONT DOOR. A FIRE STARTED IMMEDIATELY AT POINT OF IMPACT, UNDER THE HOOD. THE DRIVER EXITED THE VEHICLE, ONLY TO NOTICE THAT THE ENGINE WAS STILL RUNNING. SHE REACHED BACK INTO THE VEHICLE AND TURNED OFF THE ENGINE. THE FIRE SPREAD VERY RAPIDLY AND ENVELOPED THE ENTIRE VEHICLE, DESTROYING IT COMPLETELY. IT IS OUR UNDERSTANDING THE VEHICLE'S INERTIA SWITCH SHOULD HAVE SHUT OFF THE FUEL SYSTEM, KILLING THE ENGINE. OBVIOUSLY THE INERTIA SWITCH DID NOT WORK BECAUSE THE ENGINE CONTINUED TO RUN AFTER IMPACT. THE DRIVER WOULD PROBABLY HAVE BEEN BURNED TO DEATH HAD SHE BEEN RENDERED UNCONSCIOUS BY THE IMPACT, AS THERE WAS NO ONE PRESENT WHEN THE ACCIDENT OCCURRED IN A WOODED SECTION OF STATE ROUTE 271, CAMBRIA COUNTY, PA.*AK
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#742270March 11, 2001
SUSPENSION:REAR
THE BOLTS THAT HOLD THE SWAY BAR IN PLACE ON THE FRONT OF MY 1997 FORD EXPEDITION BROKE OFF COMPLETELY. HAD I BEEN DRIVING ON A FREEWAY OR AROUND A CORNER I FEEL THAT I WOULD HAVE LOST CONTROL OF MY VEHICLE. I HAVE CONTACTED MY FORD DEALER FOR REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882533March 9, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES PEDAL PULSATES AND THEN GOES TO FLOOR, CAUSING EXTENDED STOPPING DISTANCE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882540March 9, 2001
STEERING:GEAR BOX:SHAFT PITMAN
CONSUMER HEARD LOUD NOISE AND NOTICED LACK OF STEERING CONTROL. DELAER FOUND PITMAN ARM HAD TO BE REPLACED. FORD WAS NOT CONCERNED THAT THIS WAS A SAFETY ISSUE, CLAIMED THAT THIS PART WAS ROUTINE MAINTENANCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882596March 9, 2001
SUSPENSION:REAR
SWAY BAR LINK HAD BROKEN AND WAS JUST HANGING FROM VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741665February 28, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE FIREWALL HEATER HOSE CONNECTORS IN THE AREA OF THE #4 COIL PACK ON MANY EXPEDITION WITH THE 5.4L V-8 WILL LEAK HOT COOLANT ON THE #4 CYLINDER COIL PACK. THIS WILL LEAD TO THE FAILURE OF THIS COIL PACK. FAILURE OF THIS COIL PACK CAUSES A SEVERVE ENGINE MISS AND LOSS OF PERFORMANCE. FAILURE ON HIGHWAY CAN MAKE VEHICLE UNSAFE. FORD IS AWARE OF THE PROBLEM BUT IS NOT PROVDING A PERMANENT FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741676February 28, 2001
ELECTRICAL SYSTEM:IGNITION
COIL PACK DEFECTIVE. THIS IS A COMMON PROBLEM OF THESE VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881205February 23, 2001
SUSPENSION:FRONT:SPRINGS:TORSION BAR
WHILE DRIVING OVER A SPEED BUMP AT LOW SPEED FRONT TORSION BAR SNAPPED IN TWO PIECES, CAUSING T SUPENSION TO COLLAPSE. FORD HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881230February 23, 2001
SUSPENSION:FRONT:SPRINGS:TORSION BAR
BOLTS FOR FRONT SUSPENSION SWAY BAR KEEP SHREADING OFF WHICH COULD CAUSE LOSS OF VEHICLE CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881366February 23, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CHILD SAFETY LOCK WOULD ENGAGE BY ITSELF AND CAUSE DOORS NOT TO OPEN FROM EITHER SIDE. DEALER NOTIFIED, AND MADE REPAIRS. *AK THE CONSUMER STATES THAT NOT TO BE ABLE TO OPEN BOTH REAR DOORS FROM INSIDE IS A BIG SAFETY ISSUE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741268February 21, 2001
TIRES
TREAD SEPARATED. CAP CAME COMPLETELY OFF FROM THE SIDEWALLS.*AK (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880994February 21, 2001
SUSPENSION:FRONT:SPRINGS:TORSION BAR
RIGHT FRONT TORSION BAR BROKE WHILE DRIVING. DEALER HAS INSPECTED AND REPAIRED VEHICLE AT CUSTOMER EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880572February 14, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING ABOUT 55 MPH TRIED TO CHANGE TO FREEWAY AND RIGHT FRONT TIRE SEPARATED FROM VEHICLE WITHOUT PRIOR WARNING. CONSUMER HAD FOUND OUT THAT BOLTS WERE RUSTED IN BACK OF IT, AND REST OF TIRES WERE IN SAME CONDITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880585February 14, 2001
STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER HEARD NOISE FROM FRONT OF VEHICLE, WENT TO DEALER WHO FOUND THAT TIE ROD END WAS BREAKING, REPLACED AT OWNER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880259February 9, 2001
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING WITH CRUISE CONTROL ENGAGED CRUISE CONTROL UNIT WOULD NOT DISENGAGE TO SLOW DOWN FOR AN EXIT. CONSUMER HAS REPLACED MOTOR THREE TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880125February 8, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER WAS STAYING IN BELOW FREEZING WEATHER CONDITIONS AND PART OF ENGINE FAILED. ENGINE SKIPS/SHAKES, AND RUNS HARD. VEHICLE IS DRIVEABLE. FORD SAYS IT'S BECAUSE VEHICLE HAS 4.5 TECTRON ENGINE, ALL EXPEDITIONS HAVE THIS MODEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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