Ford Expedition Complaints (1997)

853 consumer complaints on file.

#888992May 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
INTERMITTENTLY VEHICLE WILL STALL OUT AND DIE WHEN COMING TO A STOP DUE TO TRANSMISSION SENSOR. A RECALL HAS BEEN ISSUED ON VEHICLE'S MAKE AND MODEL. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888793May 21, 2001
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
CABLE THAT BINDS UP SPARE TIRE FAILS TO RELEASE SPARE TIRE FOR USE. DESIGN WAS VERY FLAWED.*AK CONSUMER STATES HE BOUGHT DESIGN FLAW TO THE ATTENTION OF FORD, THEY PULLED THE PART FROM THE PARTS BIN FOR THE 2001 EXPEDITION AND IT WAS EXACTLY THE SAME AS CONSUMER'S VEHICLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888598May 18, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINE CHECK LIGHT COMES ON AND BLINKS WHEN VEHICLE IS FIRST STARTED UP AND GOES ABOVE A CERTAIN MILEAGE. VEHICLE DOESN'T ACCELERATE AS BEFORE, IT FEELS SLUGGISH. FORD HAD NO SUGGESTIONS,AND THERE IS NO RECALL FOR PROBLEM.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888443May 16, 2001
WHEELS:RIM
CONSUMER WAS TRAVELING ABOUT 60MPH ON HIGHWAY AND NOTICED THAT REAR DRIVING SIDE WHEEL AND RIM CAME OFF. HE WAS ABLE TO CONTROL VEHICLE. VEHICLE HAD TO BE TOWED. DEALERSHIP MECHANIC ASKED CONSUMER IF A RECALL WAS DONE ON THIS VEHICLE. DEFECT STILL THERE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745373May 15, 2001
STEERING:LINKAGES:TIE ROD ASSEMBLY
I'VE HAD TWO TIE ROD BREAK SINCE I'VE OWNED THIS VEHICLE. (I WASN'T SURE OF THE DATE, SO I MADE ONE UP ON THE QUESTIONAIRE. I CAN FIND OUT IF NEEDED. IT WAS IN 1999 BUT I DON'T KNOW THE EXACT DATE THE FIRST TIME IT HAPPENED)THE SECOND TIME IT HAPPENED, WE COULD HAVE BEEN KILLED. WE WERE DRIVING AROUND 60MPH DOWN THE ROAD, WITH LOTS OF CURVES, WHEN ALL OF A SUDDEN THE CAR STARTED GOING OUT OF CONTROL. LIKE WHEN YOU GET A BLOWOUT. I'VE CONTACTED CUSTOMER SEVICE FOR FORD AND SHE WAS NO HELP. I'M GOING TO BRING THE PART THAT BROKE TO MY LOCAL FORD DEALER AND SEE WHAT HE CAN DO. ALTHOUGH WHEN I SPOKE TO HIM ON THE PHONE, HE TOLD ME THERE PROBABLY WOULD BE NOTHING THAT COULD BE DONE. I DON'T USE THIS VEHICLE HARSHLY AND DON'T UNDERSTAND WHY THE TYRODS ARE BREAKING. THAT PUTS ANYONE IN A LIFE-THREATENING POSITION AND I FEEL SOMETHING SHOULD BE DONE ABOUT THIS. THE FORD DEALER THAT I PUT ON THE QUESTIONAIRE MIGHT BE OUT OF BUSINESS NOW SO THE PHONE NUMBER AND ADDRESS MIGHT BE INCORRECT. MY LOCAL FORD DEALER IS COPPER COUNTRY FORD LOCATED IN HOUGHTON MI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745325May 14, 2001
POWER TRAIN
ODOMETER FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745192May 11, 2001
ELECTRICAL SYSTEM:WIRING
VEHICLE IS DRIVEN ON DIRT ROAD 30%. CABLE FRAYS AND BREAKS NEAR GROMMET, ORIGINALLY AT 55,000 MILES AND AGAIN AT 75,000. TIRE SIZE WAS 245-75-R16.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887651May 8, 2001
STEERING:HYDRAULIC POWER ASSIST:PUMP
EXPERIENCED A LOSS OF POWER ASSIST AND STEERING WHILE DRIVING AT APPROXIMATELY 50 MPH DUE TO FAILURE OF POWER STEERING PUMP. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887256May 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, PARKING BRAKE:CONVENTIONAL
WHEN KEY IS BETWEEN OFF AND ON SHIFT LEVER CAN BE MOVED OUT OF PARK AND EMERGENCY BRAKE CANNOT STOP VEHICLE FROM ROLLING BACKWARDS. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887310May 2, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
BOTH DOOR REARVIEW MIRRORS HAD TO BE REPLACED UNDER WARRANTY DUE TO BACKING PEELING OFF, MAKING MIRRORS USELESS. AT THIS TIME, BACKING WAS PEELING AGAIN. CONSUMER FELT HE SHOULD NOT HAVE TO HAVE THESE MIRRORS REPLACED EVERY 2 YEARS.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887254May 2, 2001
TIRES:TREAD/BELT
CONSUMER NOTICED THAT ALL 4 TIRES' TREAD WAS CRACKING, AND STEEL WIRES WERE SHOWING. FIRESTONE PRORATED WITH SAME TYPE WILDERNESS AT. 3 OF THE TIRES HAD 8 30 SECONDS, AND 1 HAD 4 30 SECONDS. TIRES SIZE 255/70R16 ON 1997, FORD, EXPEDITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744815May 1, 2001
STRUCTURE:BODY
CABLE AND HOUSING BROKE JUST FORWARD OF FIRE WALL. POSSIBLE LIFE THREATENING INCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886446April 23, 2001
STEERING: STEERING WHEEL/HANDLE BAR
VEHICLE EXPERIENCED TOTAL STEERING LOSS WHILE DRIVING AT HIGHWAY SPEEDS. DEALER INSPECTED VEHICLE, AND SAID THAT STEERING SHAFT HAD SHEARED. MANUFACTURER HAS BEEN NOTIFIED.*AK THE VEHICLE HAD A DESIGN DEFECT. IT COST THE CONSUMER OVER A THOUSAND DOLLARS FOR REPAIER, WHICH THE MANUFACTURER DECLINED TO REIMBURSE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886404April 20, 2001
STEERING
WHILE DRIVING 20-30 MPH STEERING FROZE. CONSUMER HAD A VERY HARD TIME GETTING VEHICLE TO MECHANIC. MECHANIC COULD NOT FIND CAUSE, STATED TO TAKE VEHICLE TO A FORD DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744189April 17, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
BOTH EXTERIOR MIRRORS ARE NOT USABLE. THESE ARE REPLACEMENTS THE FIRST SET FAILED AFTER A YEAR AND A HALF. IT SEEMS THAT THE MIRRORS DESIGNED FOR MY MODEL EXPEDITION HAVE A MAXIMUM TWO YEAR LIFE. FORD SAYS NO DEFECT, COME TAKE A LOOK AT MY SECOND SET OF MIRRORS ON A FOUR YEAR OLD VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885966April 16, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS KICKS IN ON DRY PAVEMENT, AND VEHICLE WON'T STOP ON ICE OR SNOW. CONSUMER ONCE ALMOST REAR ENDED ANOTHER VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743780April 9, 2001
UNKNOWN OR OTHER, INTERIOR LIGHTING
THE DOOR AJAR LIGHT AND DOME LIGHT COMES ON AND STAYS ON FOR 1 HOUR+ AND THE RUNNING BOARD LIGHTS ALSO STAY ON. BEEN BACK TO DEALER 4 TIMES AND STILL NO SOLUTIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743740April 9, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS VEHICLE HAS HAD "NO BRAKES" ON NUMEROUS OCCASIONS. WHEN WE TOOK IT IN TO OUR LOCAL FORD DEALERSHIP FOR THE FIRST TIME ON 10-7-98, WE WERE TOLD BECAUSE THEY CANNOT DUPLICATE THE PROBLEM, WE HAVE NO PROBLEM. WHEN IT WAS TAKEN IN ON 1-27-99 TO OUR LOCAL FORD DEALERSHIP THEY CALLED THE MANUFACTURE THIS TIME TO FIND OUT IF ANY OTHER EXPEDITIONS MIGHT OF HAD THIS SAME SORT OF PROBLEM AND WAS ADVISED "NO". THEY DECIDED BECAUSE IT HAD THE SAME BRAKE SYSTEM AS ANOTHER FORD VEHICLE TO CHANGE THE FRONT SENSORS. WHEN I WENT TO PICK THE VEHICLE UP FROM THEM, I WAS TOLD BY THE SERVICE MANAGER THAT I SHOULD DRIVE WITH THE ANTICIPATION THAT THE BRAKES COULD GO OUT AT ANY GIVEN TIME. THEY WERE NOT SURE THAT THIS FIXED THE PROBLEM. WELL LOW AND BEHOLD THE BRAKES WENT OUT AGAIN, THIS TIME A SOLO ACCIDENT WITH THIS VEHICLE WITH "NO BRAKES". WE WERE VERY LUCKY NO OTHER VEHICLES WERE INVOLVED AS SOMEONE WOULD DEFINITELY HAVE GOTTEN KILLED. THIS VEHICLE DEFINITELY POSES A HIGH SAFETY RISK TO THE ROADS AND HIGHWAYS IT IS DRIVEN ON.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#743629April 6, 2001
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FROM A PARKING SPACE AT A STRIP MALL I BACKED INTO A 3' CONCRETE POLE, WHEN I APPLIED MY FOOT TO THE BRAKE AND PUT THE VEHICLE IN DRIVE , THE VEHICLE SPED OFF AS IF I HAD FLOORED THE ACCELERATOR. NO AMOUNT OF PUMPING THE BRAKES DID ANY GOOD. I HIT TWO OTHER CARS, TOOK OUT A BRICK COLUMN AND DIDN'T STOP UNTIL I HIT A SECOND BRICK COLUMN. WITNESSES SAY THAT THEY DID SEE BRAKE LIGHTS ON MY VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#885048April 4, 2001
SUSPENSION:FRONT:SPRINGS:TORSION BAR
INDEPENDENT FRONT TORSION BAR SNAPPED WHILE TRAVELING APPROXIMATELY 5 TO 10 MPH OVER A SPEED BUMP. PLEASE PROVIDE ANY ADDITIONAL NFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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