Ford Expedition Complaints (2003)

615 consumer complaints on file.

#10125403June 15, 2005
SERVICE BRAKES, AIR:ANTILOCK
ON DECEMBER 9, 2004, I DELIVERED MY 2003 FORD EXPEDITION TO THE ASPEN TIRE AND AUTO CENTER IN CASTLE ROCK, CO FOR THE BRAKE REPAIRS UPON COMPLETION OF THE 30,000 MILE SERVICE AT THE MEDVED FORD DEALERSHIP IN CASTLE ROCK, CO. I HAD REPORTED TO FORD THAT THE BRAKES BEGAN SQUEAKING THAT MORNING AND CONTINUED TO SQUEAK FOR SEVERAL SECONDS AFTER THE BRAKE PEDAL WAS RELEASED. FORD ADVISED IT NEEDED NEW FRONT BRAKE PADS, BUT I OPTED TO TAKE IT ELSEWHERE FOR THE REPAIRS. I IMMEDIATELY DROPPED THE VEHICLE OFF AT THE ASPEN TIRE AND AUTO CENTER, 4978 FRONT STREET, CASTLE ROCK, CO 80104 AFTER MEDVED COMPLETED THE INITIAL WORK. WHEN THE ASPEN TIRE AND AUTO SERVICE TECHNICIANS EXAMINED THE BRAKE SYSTEM, THEY REPORTED TO ME THAT BOTH ROTORS WERE UNEVENLY WORN AND WARPED. ADDITIONALLY, THE LEFT CALIPER WAS NOT RELEASING PROPERLY. I WAS IN THE VICINITY AND WAS ABLE TO INSPECT THE ENTIRE BRAKE SYSTEM IN THEIR SERVICE CENTER. THE ASPEN TIRE AND AUTO CENTER BROUGHT THE RIGHT ROTOR TO MINIMUM SAFETY SPECIFICATIONS, BUT WAS UNABLE TO SALVAGE THE LEFT ROTOR. THEIR TECHNICIANS CLEANED THE BRAKE SYSTEM, WHICH ALLOWED BOTH CALIPERS TO PERFORM NORMALLY. BOTH ROTORS HAD TO BE REPLACED. AS A FORD OWNER FOR THE PAST EIGHT YEARS, I NEVER EXPERIENCED SUCH A SIGNIFICANT AND UNSAFE DETERIORATION OF A BRAKING SYSTEM. IF THE REPAIRS TO THE ROTORS AND CALIPERS HAD NOT BEEN ADDRESSED, THE VEHICLE WOULD NOT HAVE BEEN ABLE TO DELIVER OPTIMAL BRAKING PERFORMANCE, ENDANGERING THE LIVES OF MY FAMILY, OTHER MOTORIST, AND MYSELF. THIS VEHICLE NEVER PERFORMED ANY DRIVING ACTIVITIES THAT WOULD GREATLY ALTER THE NORMAL WEAR ON THE BRAKING SYSTEM. IT IS USED PRIMARILY AS A TRANSPORT VEHICLE TO AND FROM WORK, ON A RELATIVELY EVEN DRIVING SURFACE. THERE IS NO JUSTIFIABLE REASON WHY THIS VEHICLE EXPERIENCED THESE PROBLEMS WITH ONLY 33,131 MILES. I HAVE SPOKEN TO OTHER FORD EXPEDITION OWNERS WHO HAVE EXPERIENCED IDENTICAL PROBLEMS WITH THE FRONT BRAKES ON THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121387June 8, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, INTERIOR LIGHTING, SUSPENSION, POWER TRAIN:AXLE ASSEMBLY, STRUCTURE:BODY, STEERING:LINKAGES:TIE ROD ASSEMBLY
DT: THE DRIVERS SIDE TIE ROD HAS BROKEN TWICE. BOTH TIMES WAS WITHOUT WARNING. THE DEALER HAS FIXED IT ONCE AND NOW IT IS BACK TO THE DEALER FOR THE SECOND TIME FOR SAME PROBLEM. THE MANUFACTURER TOOK INFORMATION FROM THE CONSUMER, BUT SHE HAS NOT HEARD BACK FROM THEM. *JB PASSENGER SIDE REAR WINDOW DOES NOT GO DOWN FROM MASTER SWITCH. DOOR AJAR LIGHT DOES NOT GO OFF. LEFT FRONT BALL JOINT SEPARATED, THEN VEHICLE HIT SIGN. LOWER CONTROL ARM BROKEN, UPPER BALL JOINT BAD, SPINDLE BROKEN SWAY BAR LINK BROKEN, CV BOOT TORN AND AXLE PULLED OUT OF FRONT DIFFERENTIAL. TIE ROD END ON LEFT SIDE BROKEN AND VACUUM HUB CRACKED ON SPINDLE AND TIRE AND RIM DAMAGED. ALSO FENDER LINER RIPPED OUT. SPINDLE, UPPER CONTROL ARM, LOWER CONTROL ARM, CV BOOT REPLACED. CLIP FOR AXLE VACUUM HUB AND WHEEL AND TIRE, REMOVED FRONT DIFFERENTIAL TO REINSTALL, AXLE AND CLIP REPLACED WHEEL AND TIRE AND PERFORMED ALIGNMENT. DAMAGE TO HOOD WHEN KNUCKLE SPLIT. *TT *SB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10122082May 25, 2005
ELECTRICAL SYSTEM:WIRING
DT: VEHICLE CAUGHT ON FIRE AND BURNED WHILE PARKED FRO ABOUT 6-7 HOURS. VEHICLE HAD BEEN PARKED FOR ABOUT 6-7 HOURS. FIRE DEPARTMENT STATED THAT THE CAUSE OF THE FIRE WAS UNDETERMINED. FIRE STARTED UNDER THE HOOD, AND BURNED EVENLY THROUGHOUT THE FRONT OF THE VEHICLE, ALL THE WAY BACK TO JUST ABOUT THE PASSENGER DOORS ON THE OUTSIDE, AND ABOUT TO THE BACK GATE ON THE INSIDE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10121329May 18, 2005
TIRES:TREAD/BELT
ONLY ONE OF 4 ORIGINAL EQUIPMENT TIRES ON A 2003 FORD EXPEDITION HAD EXECSSIVE AND UNSAFE WEAR ( FEATHERING) ON THE INSIDE TREAD OF A TIRE AFTER 23,000 MILES . THE TIRES WERE ROTATED EVERY 4000 MILES. MANUFACTURER REFUSED TO ADJUST THE TIRE. FORD REFUSED TO ADJUST THE TIRE. PHOTOS AVAIALABLE UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120909May 14, 2005
SERVICE BRAKES, AIR:DISC
I BOUGHT IT WITH ABOUT 21000 MILES AT AROUND 30000 I REPLACED THE PADS AT A FORD DEALER BECAUSE OF THE WEAR AND SEVER BRAKE DUST I ALSO HAD THE ROTORS TURNED, IT NOW HAS 53000 MILES AND I HAVE HAD TO TURN THE ROTORS ABOUT EVERY 10000 MILES BECAUSE THE SHAKING IN THE STEERING WHEEL GETS SO BAD WHEN BRAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121585May 13, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
2003 FORD EXPEDITION EXPERIENCING PROBLEMS WITH THE BRAKE EQUIPMENT. *MR THERE WERE SIGNIFICANT ESCALATING PROBLEMS WITH THE BRAKES INCLUDING DUSTING, DIFFICULTY STOPPING PARTICULARLY FROM HIGHER SPEEDS AND CHATTER SOUNDS. THE PROBLEM WAS SAID TO BE DUE TO OVERHEATING OF THE ORIGINAL PADS. THE PROBLEM WAS SO BAD THAT THE ROTORS WERE WELDED TO THE RIMS. THE CONSUMER REQUESTED REIMBURSEMENT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120319May 9, 2005
ENGINE AND ENGINE COOLING
DT: THE CONTACT SAYS THAT HIS ENGINE IS STALLING AT ANYWHERE FROM 45-70MPH. THE ENGINE STALLS WHILE HE IS TRYING TO ACCELERATE. THERE IS NO PRIOR WARNING TO THE FAILURE. THE ENGINE JUST COMPLETLY SHUTS OFF. IT TAKES IT A COUPLE OF MINUTES AFTER THE FAILURE FOR HIS ENGINE TO START UP AGAIN. THE ENGINE IS AN AUTOMATIC TRANSMISSION AND IT HAS DONE THIS TO HIM AT LEAST TEN TIMES. HAS CAME VERY CLOSE TO HAVING ACCIDENTS BECAUSE OF THIS PROBLEM BECAUSE HE HAS KNOW WARNING TO GET OUT OF THE ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120115May 6, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES: HAD CAR IN PARK WITH SLIGHT INCLINE, AND LEFT VEHICLE RUNNING ,AND THE VEHICLE SLIPPED OUT OF GEAR AND WENT INTO REVERSE. NO ONE WAS IN THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120155May 6, 2005
UNKNOWN OR OTHER
DT: FRONT DRIVER SIDE WINDOW SHATTERED. CONTACT WAS WALKING ABOUT 15-20 FEET AWAY FROM THE VEHICLE AND SHE HEARD LIKE AN EXPLOSION AND SHE TURNED AND LOOKED AND SHE SAW THE GLASS FLY OUT OF THE WINDOW THE GLASS WAS ALL OVER THE VEHICLE AND KNOW ONE WAS AROUND THE TRUCK. CONTACT SAYS THAT IF SHE HAD NOT OF STOPPED AT THE GREENHOUSE THEN THIS COULD HAVE HAPPENED WHILE DRIVING AND POSSIBLY CAUSED AN ACCIDENT. HER 18 MONTH OLD WOULD HAVE BEEN IN THE BACK SEAT POSSIBLY CAUSING INJURY TO HER BABY IF THIS WOULD HAVE HAPPENED WHILE SHE DRIVING. THE WINDOW WAS DOWN A COUPLE OF INCHES AND IF SHE HADN'T ACTUALLY SEEN THE WINDOW SHATTER SHE WOULD HAVE THOUGHT SOMEONE HAD TRIED TO BREAK INTO HER TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121501May 2, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE
CONSUMER WAS INJURED ON THE 2003 FORD EXPEDITION WHILE OPENING THE REAR WINDOW.*MR THE CONSUMER BROKE HIS LEFT FOURTH FINGER ON HIS LEFT HAND TORE THE LIGAMENT FROM HIS FINGER AND CAUSED DAMAGED TO HIS WRIST JUST BY OPENING THE WINDOW. THE WINDOW WAS DESIGNED TO CAPTURE ONE'S FINGER LIKE A BOTTLE OPENER. IT WAS NOT ANGLED OUT AS TO RELEASE. THE WINDOW HAS PRESSURE ASSIST CYLINDERS WHICH THAT AND A LITTLE WIND CAUSED THE ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10118411April 25, 2005
TIRES:TREAD/BELT
TREAD SEPARATION OF LOW MILEAGE CONTINENTAL TR 265/70/ 17 SUV TIRES- NO ACCIDENT OCCURED, PROBLEM NOTED BY FORD SERVICE DEPT DURING SERVICING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119070April 22, 2005
AIR BAGS:SIDE/WINDOW
CONSUMER VEHICLE WAS T-BONE BY ANOTHER VEHICLE AT 40-45 MPH, ALL OCCUPANTS WAS RESTRAINED IN THEIR SEAT BELTS AND NO INJURY WAS REPORTED. THE IMPACT OCCURRED IN THE MIDDLE OF THE SUV ON THE PASSENGER SIDE. NONE OF THE SIDE AIR BAGS DEPLOYED. THE INSURANCE COMPANY HAD THE VEHICLE TOWED TO THE BODY SHOP. THE MANUFACTURER WAS NOTIFIED, BUT THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED AT HIS TIME. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10118197April 20, 2005
TIRES:TREAD/BELT, VISIBILITY:WINDSHIELD, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV), ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, STRUCTURE:BODY:DOOR, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SINCE WE HAVE OWNED THIS 2003 EXPEDITION WE HAVE HAD THE WINDSHIELD REPLACED DUE TO NOISE AND LOOSE STRIPPING, THEN, THE CONTRACTING PERSON PUT IN THE WRONG YEARS WINDSHIELD. THE EMISSIONS CANISTER WAS CRACKED AND WAS REPLACED. THE MUFFLER WOULD POP AFTER TURNING OFF THE ENGINE, BUT COULDN'T BE FIXED UNTIL VERIFIED BY FORD. I WAITED FOR 3-4 HOURS ONE DAY WITH 3 CHILDREN WHILE THEY LET MY CAR RUN AND SHUT OFF. WE FINALLY CALLED AHEAD, AND HAD THEM WAIT OUTSIDE ON US UNTIL WE KILLED THE ENGINE TO HEAR IT POP. IT WAS A POOR MUFFLER WELD AND WAS REPAIRED. THE SIDE MOLDING RATTLED BADLY, AND WAS TERRIBLY FADED, AND THAT WAS REPLACED. THE DOOR GETS A LOT OF WIND NOISE , AND A WHISTLE IN THE WINDOW. THEY SAID WINDOW PASSED THE DOLLAR BILL TEST AND WAS FINE BUT IT STILL WHISTLES. THEY, PUT A CLEAR STRIP ALONG INSIDE OF DOOR TO HELP NOISE. IT DOESN'T. THEN ,THE REAR CONTINENTAL TIRE HAD SUCH HORRIBLE, UNEVEN WEAR, IT WAS EXTREMELY DANGEROUS. BOUGHT NEW TIRES FOR $600. THEN REAR DIFFERENTIAL MALFUNCTIONED, AND WOULD MAKE A GRINDING ON TURNING LEFT OR RIGHT. THEY FIXED THAT IN MARCH 2005, AND IT JUST STARTED DOING IT AGAIN. NOW, THERE IS A STRANGE NOISE WHEN REVVING THE ENGINE TO DRIVE COMING FROM UNDER THE HOOD. IT IS GOING IN TOMORROW FOR THE NOISE AND THE REAR DIFFERENTIAL. ON TOP OF ALL THE REPAIRS, WE HAVE HAD A SQUEAKY BRAKE ISSUE. ALSO, THEY HAVE SAID THEY WERE GOOD. THEY JUST GET A LOT OF BRAKE DUST, JUST SAND THEM. OUR SIDE WINDOWS SHIMMIES ALL THE TIME. ! I DID INVEST IN AN EXTENDED WARRANTY!. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117708April 11, 2005
ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT CAME ON AND STAYED ON. COULD CONTINUE TO GO AROUND THE VEHICLE OPENING AND SHUTTING THE DOORS AND THE LIGHT REMAINED ON. CONSUMER COULD NOT START THE VEHICLE SINCE THE LIGHT CAME ON, AND HAD TO GET A JUMP TO START IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115182April 6, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION, ELECTRICAL SYSTEM
WHILE MAKING A STOP, THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES, BUT THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP COMPLETELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE BRAKE ROTORS NEEDED TO BE REPLACED. *AK WHEN STOPPING, THE MOTOR STARTS SHAKING AND THE VEHICLE WOULD SHUT OFF. WHEN TURNING THE VEHICLE, IT WOULD NOT RESPOND UNTIL ATTEMPTING 2 OR 3 TIMES, THEN FINALLY A LOT OF SMOKE APPEARS. THE SUSPENSION APPEARED TO BE LOOSE AND ONE SENSOR ON THE WHEELS DID NOT RESPOND. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117440April 5, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL, ENGINE AND ENGINE COOLING
2003 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED. *MR THE CONSUMER EXPRESSED A CONCERN ABOUT ANY RISK OR DANGER OF SUDDEN SHORT CIRCUITING, SPARKING, EXPLOSION OR FIRE WITH PARKING THIS VEHICLE, WHEN ONE DAY WHILE SITTING IN THEIR KITCHEN, THEY HEARD A LOUD RUMBLE EMANATING FROM THE REAR OF THE HOUSE WHEN THEY SAW THE FRONT OF THE VEHICLE ENGULFED IN FLAMES WITH THE HOOD BLOWN OFF. THE FIRE ALSO SPREAD TO THE CONSUMERS HOME CONSUMING MOST OF IT. *SC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10116115March 30, 2005
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, AIR BAGS
I OWN A 2000 FORD EXPEDITION AND IN 2003 AND NOW I HAVE HAD THE AIRBAG LIGHT ON BECAUSE THE AIRBAG HARNESS IS DEFECTIVE ON THE PASSENGERS SIDE. THE COST IS $390.00 TO REPAIR AND $70.00 TO DO A DIAGNOSTIC TEST EACH TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115869March 25, 2005
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHILE DRIVING 70 MPH FUSE ON THE PASSENGER'S SIDE CAUGHT ON FIRE. THE FIRE DEPARTMENT DISCONNECTED THE BATTERY, AND THE FLAMES BEGAN TO SETTLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10114631March 24, 2005
ELECTRICAL SYSTEM
#1 NOTHING OUT OF THE ORDINARY #2 CAR HAD BE PARKED FOR ALMOST AN HOUR WHEN A PASSERBY KNOCKED ON THE DOOR TO SAY THAT THE CAR WAS ON FIRE AND SHE HAD ALREADY CALLED THE FIRE DEPARTMENT. #3 FIRE WAS PUT OUT. CAR WAS A TOTAL LOSS. ALSO, THE CAR PARKED IN FRONT OF MINE WAS BURNED WHEN THE FIRE SPREAD AND THAT CAR WAS TOTALLED AS WELL. IT BELONGED TO MY FRIEND, OLIVIA JACKSON OKE, WHOM I WAS VISITING AND MY CAR WAS PARKED DIRECTLY BEHIND HERS IN HER DRIVEWAY. I FILED A CLAIM WITH MY INSURANCE AND SO DID OLIVIA.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10113964March 11, 2005
VEHICLE SPEED CONTROL
ON MARCH 11, 2004 I WAS DRIVING MY EXPEDITION ON THE I-95 DURING RUSH HOUR WHEN I NOTICED THAT CAR BEGAN TO FEEL VERY HEAVY. I ALSO NOTICED THAT THE SPEEDOMETER WAS GOING DOWN FROM 65 MPH TO 45 MPH DESPITE FACT THAT I WAS PRESSING DOWN THE GAS PEDAL, AND SUDDENLY ALL OF THE ENGINE LIGHTS TURNED ON. I WAS ABLE TO PULL OVER ON THE SHOULDER OF THE HIGHWAY WITHOUT ANY INCIDENT. I WAITED FOR A FEW MINUTES AND THE CAR RESTARTED WITH NO PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Expedition