Ford Expedition Complaints (1997)

853 consumer complaints on file.

#895772September 5, 2001
SUSPENSION
WHEN MAKING LEFT OR RIGHT TURNS THERE IS A CLICKING TINGING NOISE LIKE METAL HITTING AGAINST SOMETHING UNDERNEATH VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895659September 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
DEALER REFUSED TO CORRECT RECALL 97V171000 CONCERNING AUTOMATIC TRANSMISSION CABLE ASSEMBLY. DEALER INSISTED THAT RECALL REPAIRS WERE ALRERADY DONE. CONSUMER STATED THAT PROBLEM MENTIONED IN RECALL WAS THE SAME THAT CONSUMER'S VEHICLE WAS EXPIERENCING. PLEASE PROVIDE ANY FURTHER INFOMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895326August 28, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING AND WITHOUT WARNING STEERING GEAR BOX COMPLETELY MALFUNCTIONED, CAUSING VEHICLE TO SWAY OR PULL TO LEFT OR RIGHT, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894456August 15, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ATTEMPTED TO SLOW DOWN TO MAKE A TURN, AND FOUND OUT THAT VEHICLE DID NOT HAVE ANY BRAKES. TOOK AUTOMOBILE TO REPAIR SHOP, AND FOUND OUT THAT ABS UNIT WAS NOT PREFORMING.*AK CONSUMER STATES THERE WAS NEVER ANY KIND OF WARNING PRIOR OR AFTER INCIDENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750330August 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICKLES STUCK IN 4X4 LOW RANGE, WITH NO DIAGNOSTIC TROUBLE CODES SORED IN TH GEM MODULE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750216August 10, 2001
AIR BAGS:FRONTAL
WHILE LEAVING A BALLGAME ON 7/8/01 - SPEED APPROX. 10-20 MPH WE HIT A HOLE IN THE ROAD AND THE DRIVERS SIDE AIRBAG DEPLOYED. LUCKILY THE SPEED WAS SLOW AND MY HUSBAND WHO WAS DRIVING ONLY SUSTAINED SOME PAINFUL BRUISING ON HIS ARM. WE CONTACTED THE FORD CONSUMER DEPARTMENT AND WERE TOLD IT HAD TO BE TAKEN TO A DEALER TO DETERMINE IF SOMETHING WAS DEFECTIVE. THEY DETERMINED SOME PARTS TO BE DEFECTIVE RESULTING IN SHORTS WHICH SUPPOSEDLY CAUSED THE AIRBAG TO DEPLOY BUT AFTER SEVERAL CALLS AND EMAILS WE WERE INFORMED BY FORD THAT THEY DO NOT COVER THESE TYPES OF SAFETY FAILURES. IF WE HAD BEEN DRIVING ON A FREEWAY OR HIGHWAY OR EVEN AT A FASTER SPEED WHEN THE AIRBAG DEPLOYED IT VERY WELL COULD HAVE RESULTED IN INJURY OR DEATH TO US OR OTHERS. BECAUSE NO ONE WAS SERIOUSLY HURT AND THERE WAS NO "ACCIDENT" AS A RESULT OF THE DEPLOYMENT FORD REPRESENTATIVES WERE UNINTERESTED IN ASSISTING IN CORRECTING THE EQUIPMENT FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750059August 8, 2001
TIRES
THEY HAVE NOT FIX MY TRUCK AND I'M HAVING A LOT OF PROBLEMS CONTACT THEM I'M IN THE MILITARY AND DUE TO TRANSFER TO JAX, FL AND MY TRUCK STILL IS NOT FIX, THEY WANT ME TO HAVE A EXPERT LOOK AT THE TIRE AND I DON'T HAVE THE MONEY FOR AND EXPERT SO THEY TOLD ME I HAVE 45 DAYS BEFORE THE DROP MY FILE. HELP. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#749991August 7, 2001
EQUIPMENT:MECHANICAL:CARRIER/RACK
THE CABLE HOLDING THE SPARE TIRE SNAPPED AND THE TIRE FELL. THIS HAPPENED WHILE I WAS DRIVING SLOWLY IN A PASTURE BUT I MAKE MANY TRIPS THRU CHICAGO ON THE INTERSTATE. I WONDER IF THIS IS A FLAWED DESIGN OR IF THERE IS SOMETHING I CAN DO TO INSURE THIS WON'T HAPPEN AGAIN IN TRAFFIC. I DON'T KNOW HOW TO FIND OUT IF THIS IS A FREQUENT OCCURRENCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562540August 6, 2001
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE VEHICLE CAN'T BE DRIVE FORWARD OR REVERSE BECAUSE THE LEFT INNER TIE ROD END HAD FALLEN OFF, IPON EXAMINATION OF THE TIE ROD END THE CONSUMER FOUND THAT THERE WAS NO BOLT OR ANY OTHER MECHANISM TO HOLD THE TWO PARTS TOGETHER, THE CONSUMER BELIEVES THIS IS A DEFECTIVE DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748400July 13, 2001
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, VISIBILITY:WINDSHIELD
MULTI-FUNCTION SWITCH WHICH CONTROLS WINDSHEILD WASHERS AND WIPERS HAS FAILED 5 TIMES IN LESS THAN 5 YEARS AND THE RESULT OF THE FAILURE IS THE INABILITY TO ACTIVATE THE WASHER SYSTEM. AT ANY GIVEN TIME, IF THE WINDSHEILD BECOMES FOULED, I DO NOT KNOW IF I WILL BE ABLE TO CLEAN IT OR IF MY VISION WILL BE SERIOUSLY IMPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892668July 12, 2001
EQUIPMENT:MECHANICAL:CARRIER/RACK
WHILE WIFE WAS DRIVING ON ROAD NOTICED SPARE TIRE HAD FALLEN OF VEHICLE. THEN, FOUND OUT THAT STEEL CABLE BROKE WITHOUT ANY SIGNS OF RUST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892365July 10, 2001
SUSPENSION:REAR
CONSUMER WAS HAVING A PROBLEM WITH SWAY BAR. SWAY BAR HAS BOLTS ON EACH SIDE BROKE. NOTHING WAS HOLDING SWAY BAR IN PLACE. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK A LOCAL REPAIR SHOP FOUND THE FRONT END HIGH SPEED ANTI SWAY BAR LINKS WERE COMPLETELY MISSING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891571June 28, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL, SUSPENSION:REAR, POWER TRAIN:DRIVELINE:DRIVESHAFT
WHEN MAKING RIGHT HAND TURNS VEHICLE INTERMITTENTLY ACTS LIKE BACK IS INDEPENDENT FROM FRONT. WHEN COMING TO A STOP, VEHICLE BUCKS AND DRAGS. DEALER INFORMED CONSUMER THAT MOTOR, REAR SWAY BAR LINK, FORWARD DRIVE SHAFT AND SPEED SENSOR NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747486June 27, 2001
TIRES
TIRE FAILURE, CAUSING IMMEDIATE DEFLATION WHILE TRAVELING AT HIGHWAY SPEED. TIRES ROTATED AND SERVICED 3 DAYS BEFORE FAILURE. SUSPECT POSSIBLE DEFECT WITH TIRES. ALL FOUR TIRES SUBSEQUENTLY REPLACED AND STILL IN POSSESSION, IF NEEDED. *AK (TIRESIZE: P265/70R17)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891126June 25, 2001
EQUIPMENT:MECHANICAL:CARRIER/RACK
CONSUMER WAS DRIVING 50 MPH WHEN SPARE TIRE WAS ROLLING DOWN THE HIGHWAY. CABLE THAT HOLDS SPARE TIRE UNDER THE VEHICLE HAD SNAPPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746580June 7, 2001
AIR BAGS:FRONTAL, SEATS
REAR ENDED WHILE SITTNG STILL AND WAS HIT AT 45 MPH. AIR BAGS DIDN'T DEPLOY WHEN HE RAN ME INTO THE CAR IN FRONT OF ME AND SHOVED MY BUMP[ER UNDER 3 INCHES. ALSO THE FRONT SEAT BROKE BACKWARD ON IMPACT THIS WAS SECOND TIME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#889595June 1, 2001
ELECTRICAL SYSTEM:IGNITION, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING VEHICLE ENGINE CHECK LIGHT COMES ON AND REMAINS ON. THIS CAUSES VEHICLE TO ACT AS IF IT'S GOING TO STALL OUT WHEN ITS IDLING TOO LONG AT STOP LIGHTS OR STOP SIGNS. HAS HAPPENED SO FAR 5 TIMES. HAD TAKEN TO DEALERSHIP 4 TIMES, EACH TIME MECHANIC REPLACED A COIL PACK. LIGHT WOULD GO OUT, BUT AFTER 2 WEEKS WOULD RETURN AGAIN. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746181May 31, 2001
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
FOIL BACKING OF MIRROR I PEELING, BUBBLING. THIS DOES NOT PROVIDE A REFLECTION FOR VIEWING. ALL MAKES FROM 1997-1999 FORD VEHICLES THAT HAVE THE FLASHER BUILT IN THE MIRROR ARE EXPERIENCING THIS AND FORD ONLY REPLACES UNDER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889499May 31, 2001
POWER TRAIN:DRIVELINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE DRIVING FRONT DIFFERENTIAL CRANK CASE STARTED TO LEAK FLUID. WHEEL WELL WAS BEING COATED WITH FLUID. HAD CONTACTED MANUFACTURER AND INFORMED CONSUMER THAT HE KNEW THE PROBLEM. HAD A FIX FOR PROBLEM, BUT NO RECALL ISSUED. *AK THE CRANKCASE BLEED VALVE WAS MOVED FROM THE BOTTOM OF THE DIFFERNTIAL TO THE TOP. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785012May 23, 2001
TIRES:TREAD/BELT
THE LEFT REAR AND RIGHT FRONT TIRES EXPERIENCED TREAD SEPARATION (FIRESTONE WILDERNESS AT P265/70R17). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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